--- title: ClearSale Reviews meta_title: 'ClearSale Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how ClearSale works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 206 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # ClearSale Reviews **Vendor:** ClearSale **Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) **Average Rating:** 4.7/5.0 **Total Reviews:** 206 ## About ClearSale ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world approach unlike anything else in the market. We deliver the highest order approval rates and the lowest false decline rates in the industry. ## ClearSale Pros & Cons **What users like:** - Users find **easy integrations** with ClearSale beneficial, enhancing efficiency and allowing teams to focus on higher priorities. (5 reviews) - Users value ClearSale for its **robust fraud detection features** , enhancing confidence in transaction approvals and minimizing false positives. (5 reviews) - Users commend the **efficiency** of ClearSale, seamlessly integrating advanced fraud detection to streamline transaction approvals. (3 reviews) - Users value ClearSale for its **robust fraud detection** , combining AI technology with human expertise for effective analysis. (3 reviews) - Users appreciate the **excellent service quality** of ClearSale, finding it easy to integrate and efficient for fraud detection. (3 reviews) - Detection Efficiency (2 reviews) - Ease of Use (2 reviews) - Users praise the **seamless integration** of ClearSale with Shopify, enhancing efficiency with excellent customer support. (2 reviews) - Fraud Scoring (2 reviews) - Order Review (2 reviews) **What users dislike:** - Users experience **reliability issues** with occasional service downtime, but appreciate the quick resolution when it occurs. (2 reviews) - Users experience **slow performance** with ClearSale, as order approvals can take several minutes and customer support responds slowly. (2 reviews) - Users experience **slow processing times** for order approvals, which can delay transactions significantly. (2 reviews) - Users find **time inefficiency** in ClearSale's manual transaction reviews, causing delays and a lack of automation. (2 reviews) - Users find the **complex pricing** of ClearSale to be unclear, impacting trust and leading to inefficiencies. (1 reviews) - Delayed Updates (1 reviews) - Expensive (1 reviews) - Users feel that **improvement is needed** in ClearSale for better chargeback management and visibility of important data. (1 reviews) - Inaccuracy (1 reviews) - Inadequate Reporting (1 reviews) ## ClearSale Reviews ### 1. Need to develop a better antifraud protocol **Rating:** 2.5/5.0 stars **Reviewed by:** Juan P. | PMO, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about ClearSale?** Clearsale team was proactive and willing to implement the tool at the beginning of the project **What do you dislike about ClearSale?** Protocol stopped working and started to accept malicious purchases, resulting in several chargebacks volume, which then ClearSale wasn't able and willing to respond for **What problems is ClearSale solving and how is that benefiting you?** Antifraud time was slow and lacked of accuracy ### 2. The best way to avoid chargebacks **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo Contreras . | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about ClearSale?** We don't worry about checking if it's a fraudulent purchase, we focus on creating content and products and the rest is handled by Clearsale. They are the best option. **What do you dislike about ClearSale?** Sometimes the analysis time is a bit slow, but within 24 hours you already have a firm response and all the confidence that the banking operation will be carried out. **What problems is ClearSale solving and how is that benefiting you?** At first, it was complex to understand how it worked, but customer service resolves it for you immediately; with just an email, you get the answer you need. ### 3. ClearSale has given our company the confidence to process and ship our orders. **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo D. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** Guarantee of having our money back in case of a countercharge. **What do you dislike about ClearSale?** Sometimes clients who we know from before gets their orders declined or marked as not trusted. **What problems is ClearSale solving and how is that benefiting you?** Before implementing ClearSale we were having many countercharges that were resulting on losses for our company. Now we have ClearSale analysing the payments. ### 4. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Rodolfo P. | Director operativo, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about ClearSale?** It has helped us recover sales that are usually canceled due to very simple issues such as different locations and inconsistencies in the cardholder's and orderer's name. **What do you dislike about ClearSale?** So far everything has been pleasant, if we have had chargebacks they have been responded to correctly according to their guarantee. We would like to see improvements in the speed of chargeback refunds. **What problems is ClearSale solving and how is that benefiting you?** Resolving cancellations and preventing us from sending fraudulent orders, resulting in a benefit to the business's bottom line. We have recovered at least 4-5 orders weekly, and having a high ticker is significant. ### 5. Best eCommerce fraud detection ally **Rating:** 5.0/5.0 stars **Reviewed by:** Soyamigo . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ClearSale?** The platform is extremely easy to use. Great customer support. **What do you dislike about ClearSale?** The analysis takes a lot of time. Also, the platform doesn´t display detailed information about rejected orders. **What problems is ClearSale solving and how is that benefiting you?** ClearSale has been a great ally in detecting fraudulent orders. Their prevention methods have helped us be more productive. ### 6. The service is excellent for deciding whether to proceed with the orders or not. **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo C. | Consultor Independiente, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ClearSale?** The analysis it provides is very concrete for making decisions about the orders. The analysis is what I value the most. **What do you dislike about ClearSale?** For my taste, there needs to be more direct communication about clarifications or questions regarding the dashboard. **What problems is ClearSale solving and how is that benefiting you?** All the fraud problems in my ecommerce, let's play it safe! ### 7. Good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Favio R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about ClearSale?** Clear Sale verification is lovely, I like the price and responsibility of covering frauds and risk. And the compatibility with the WordPress platform. Another company did not offer you the covered risk of fraud. **What do you dislike about ClearSale?** I want to improve the response time of the WordPress plugin. **What problems is ClearSale solving and how is that benefiting you?** Fraud detection is the best essential thing with a business. We suffered fraud and lost a lot of money a time ago, and we prefer systems with fraud detection and 100% covered. ### 8. Simplicity, effectiveness, and excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Julian D. | Analista de tesorería, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ClearSale?** Clear and simple management of the platform, easy integration with web sales platform. **What do you dislike about ClearSale?** It is necessary to provide more information when a sale is not approved, detailing the reason for such a decision. **What problems is ClearSale solving and how is that benefiting you?** ClearSale helps maintain web conversion and avoid potential chargebacks. ### 9. Excellent experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about ClearSale?** Transaction analysis times. Good support service. **What do you dislike about ClearSale?** They do not issue an invoice in Argentine format. **What problems is ClearSale solving and how is that benefiting you?** The fraud rate was reduced. We no longer lose merchandise due to fraudulent purchases. ### 10. Win-win model **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about ClearSale?** that they are align with our needs, improving the customer experience **What do you dislike about ClearSale?** so call to validate the payment information are done from other country and the customer might not trust and cancel the call **What problems is ClearSale solving and how is that benefiting you?** growth, when we were doing the fraud verification in-house, we were having challenges managing the increase in volume, with clearsale we informed the forecast and the guaranty to have the proper number of resources. ### 11. Important eCommerce partner **Rating:** 4.0/5.0 stars **Reviewed by:** Omar M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about ClearSale?** It helped us significantly improve our customers' user experience. Reduced our manual anti-fraud detection process from 1 week to 48 hours. **What do you dislike about ClearSale?** We expected (and still hope) to reduce the time to approve/ reject a transaction within a few hours. Up to now, it's usually 48 hours. **What problems is ClearSale solving and how is that benefiting you?** To prevent fraud, we asked our customers to send us some documentation scans through email. In many cases, resending requests was needed. After receiving it, we needed to verify it manually. Avoiding this process translated to human resources and time improvements (as well as a better UX). ### 12. Amazing People and service **Rating:** 4.5/5.0 stars **Reviewed by:** Jose Luis G. | Commercial Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about ClearSale?** The latam team service, they are always willing to serve and committed to sales! **What do you dislike about ClearSale?** Maybe not dislike, but will be better an easy way to show the benefits of the platform! **What problems is ClearSale solving and how is that benefiting you?** We have an added value of fraud secure and insurance to help our customers. ### 13. Retail e-commerce Ecuador **Rating:** 5.0/5.0 stars **Reviewed by:** Dario Jose B. | Subgerente de Ventas Call Center y Corporativo, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ClearSale?** The agility of service mainly by not relying solely on local data for international clients **What do you dislike about ClearSale?** The time of up to 24 hours, even being 10%, which is within the SLA, is a lot. **What problems is ClearSale solving and how is that benefiting you?** Streamline the billing and dispatch process by eliminating manual purchase validation processes. ### 14. I can't believe how much time this saves us! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** I like how easy it is to connect with the ClearSale team, to discuss an order in question. We've been able to resolve most of the orders that were denied, just by providing them with simple information. I've also found they always seem happy to help and they never treat us like we're a pain. Sometimes I have to reach out a few times a day or there are situations where I have to discuss the same order multiple times, due to customer changes, mfg changes, etc. So one would think they'd get frustrated about it but I've never felt that way with their team (when it comes to getting orders processed). Also, I can say that before using ClearSale, I had to make the decision to cancel many orders that we just could not validate. Now, I don't even think about it for a second. You can basically do your normal flow of ensuring your customer is getting the right product, etc, without feeling like you are wasting your time on fraudulent orders. **What do you dislike about ClearSale?** The only downside that I can think of is that orders might take more than a day or so to get approved. However, if you really think about it, it makes perfect sense in many scenarios. If ClearSale is having a hard time validating an order, then it deserves extra attention. Therefore, take this as a disclosure and not so much as a warning. I would much rather wait a day for an order to be approved than lose thousands of dollars, all the time. **Recommendations to others considering ClearSale:** My advice is, if you are at all worried about the cost to use them, I say don't be. It's really not expensive for what you get. We're very happy with the rate and we hope it doesn't change. **What problems is ClearSale solving and how is that benefiting you?** ClearSale is helping solve our excessive fraudulent-based orders, so we can focus more on our customers and not whether they are legitimate. Having those thoughts in the back of your mind is hard to just let go of, so it's nice that this is no longer a factor for us (when it comes to credit card payments). ### 15. The most reliable antifraud system **Rating:** 5.0/5.0 stars **Reviewed by:** Arturo T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** The acceptance rates increase considerably after it's installed; also, we've stopped fraudulent transactions that could've been huge damage to our stores. The peace of mind of being safe is amazing. **What do you dislike about ClearSale?** That we can't see the reasons for a transaction rejection, we had a customer with a rejected transaction that resulted in a false negative; fortunately, we were able to recover that sale. **Recommendations to others considering ClearSale:** Convince your payment gateway to reduce their antifraud, to send the most transactions to ClearSale, that way you'll increase the approval rates. **What problems is ClearSale solving and how is that benefiting you?** Acceptance rates increased and the fraudulent transactions reduced. We still think that there are a few things that can be better, but at the moment, we're happy. ### 16. It is a very efficient and effective way to detect, control and prevent fraud in e-commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about ClearSale?** Their service is excellent and agile; they quickly adapt to the needs of the business. **What do you dislike about ClearSale?** Its platform does not allow the autonomous download of reports, although they can be requested from the team by email. **What problems is ClearSale solving and how is that benefiting you?** It helps us with its technology to review payments, identify risks and cancel possible fraud, which allows us to focus on our business. ### 17. My experience with Clear Sale! **Rating:** 4.0/5.0 stars **Reviewed by:** Sofia L. | Performance Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about ClearSale?** The payment is just for the orders that clear sale enter, the service are so good, and the implementation are so easy, and the team of clear sale always are for the client **What do you dislike about ClearSale?** A lot of times clear sale are useful because other payments engine has their own antifraud, and Clear sale service doesn't enter for the review and doesn't work for me in that way **What problems is ClearSale solving and how is that benefiting you?** The principal problem that clear sale solve for me is the antifraud because in this time the people with insecure bank data are more active than the past, and make your page secure all the time ### 18. Clearsale **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ClearSale?** It helps me avoid fraud and receive chargebacks later. **What do you dislike about ClearSale?** That sometimes there are too many bounces that are losses for us and other times second payments from customers who have already purchased are rejected, which is not understandable. **What problems is ClearSale solving and how is that benefiting you?** Frauds, telling me not to accept those purchases. ### 19. Excelent tool to prevent fraud **Rating:** 4.0/5.0 stars **Reviewed by:** Guillermo G. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about ClearSale?** I like that the tool insures all your purchases, if you have any dispute they cover it. In woocommerce it allows you to exclude Paypal and Mercadopago, since those gateways have their own security. **What do you dislike about ClearSale?** In Shopify it does not allow you to exclude Paypal and Mercadopago, so you pay the commission that is very high from the payment gateways and you also have to pay % of clearsales **What problems is ClearSale solving and how is that benefiting you?** In some countries there is a lot of credit card fraud. They protect you and if you have disputes they take care of it ### 20. Security and trust **Rating:** 5.0/5.0 stars **Reviewed by:** Bodega Tienda C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** Guarantee of support, if a payment is processed and approved and subsequently notified of a chargeback, they guarantee and support you with 100% of the payment of the same processing. **What do you dislike about ClearSale?** A little slow in processing some payments with possible fraud risk, I want to think it is due to the comparison of different data, in itself it is the only inconvenience that the app might have. **What problems is ClearSale solving and how is that benefiting you?** calmness when processing orders and sending orders with the security and confidence that it is a completely fraud-free order, have saved me many problems and annoyances. ### 21. The best solution for startups or Kickstarter projects **Rating:** 4.5/5.0 stars **Reviewed by:** Natalia E. | Customer Solutions Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2022 **What do you like best about ClearSale?** There is no better online store fraud protection tool than ClearSale. We currently use it for two SME-type clients to ensure that our clients feel that they are making transactions in a safe and reliable place. **What do you dislike about ClearSale?** I would like the pricing page to be visible from the start and not have to fill out a form to get information. This would give us a preliminary idea of the cost of the tool and allow us to compare with greater transparency. **Recommendations to others considering ClearSale:** Choose the best partner! **What problems is ClearSale solving and how is that benefiting you?** Transparency with the use of my platform, both for internal team management and transaction security for my clients. It helps me avoid overcharges and provide a better user experience. ### 22. a reliable and easy to use tool for reduce and avoid credit cards frauds **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about ClearSale?** easy to use and reliable, provides us confidence on accepting credit card payment **What do you dislike about ClearSale?** invoices does not came automatic to our email **Recommendations to others considering ClearSale:** try it is reliable, affordable and a good complement. So far we have not face any fraud in the last year while using clearsale. There has being 2 suspected fraud, we try to contact the customers and we were unable to reach them neither by phone or email. The only thing we are missing is to be reimburse for a fraud, we have not have none yet. **What problems is ClearSale solving and how is that benefiting you?** credit card payments fraud, we have not had none in one year ### 23. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel E. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** My team no longer has to focus on sales, we focus on **What do you dislike about ClearSale?** Anything, it's an amazing product, please you need to use it. **Recommendations to others considering ClearSale:** Focus on your product, and let Clearsale support you with sales. **What problems is ClearSale solving and how is that benefiting you?** It helps me in fraud prevention and benefits us because my team focuses on shipments and products. ### 24. It is a very useful tool for any website. I think everyone should have it. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about ClearSale?** who are responsible for all transactions and provides peace of mind when managing an ecommerce page **What do you dislike about ClearSale?** They reject many of the transactions and the commission is somewhat high. **What problems is ClearSale solving and how is that benefiting you?** helped me a lot to manage payments and see transactions that could be fraudulent ### 25. They honor what they promised **Rating:** 5.0/5.0 stars **Reviewed by:** Eligio B. | CX Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about ClearSale?** it is very easy to upload information and response time it is superb. **What do you dislike about ClearSale?** analyzing time might be long sometimes and from time to time the response of the analysis doesn´t show in woo. **Recommendations to others considering ClearSale:** it will worth it to partner with clearsale. **What problems is ClearSale solving and how is that benefiting you?** possible frauds are not longer our main issue. ### 26. Highly reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Hector Y. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** Everything Clear, no problems with chargeback refunds, all just in time. **What do you dislike about ClearSale?** The training for the Customer operations Teams could be better, maybe with a video series and a diploma. **Recommendations to others considering ClearSale:** Simple and reliable **What problems is ClearSale solving and how is that benefiting you?** Chargebacks nigthmare had been reduces and risks related to it. ### 27. We have been working with this antifraud tool for a year and it's great. **Rating:** 4.5/5.0 stars **Reviewed by:** Allan G. | Digital Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** Great support and easy-to-use dashboard to review orders and data. **What do you dislike about ClearSale?** The payment method it's a little bit complicated, we had some issues with our credit card **What problems is ClearSale solving and how is that benefiting you?** Fraud prevention and an increase in the acceptance rate by bypassing our gateway antifraud mechanisms ### 28. Easy Plug & Play Interface with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Massimo D. | Administrative & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about ClearSale?** The ease of implementation on my website. **What do you dislike about ClearSale?** The Woocommerce interface could be upgraded. **Recommendations to others considering ClearSale:** Consider the risk of not having fraud protection in place before conducting any online business. This especially applies to anyone who is in the luxury or jewelry industry especially because of the nature of the products we sell. **What problems is ClearSale solving and how is that benefiting you?** I feel more secure processing online transactions, selling high ticket merchandise online is risky but my business is more confident in knowing our online sales are genuine by using ClearSale. It is scary to ship out an expensive piece to an unknown, new customer who has the potential to commit fraud & exploit our website and take advantage of my business. I don't think I could conduct online business at all without ClearSale. The dashboard online & in Wordpress are simple & intuitive as well, so it's very easy to track our sales processing & past approvals. I did have some issues with the setup & integration with my Wordpress site, but their customer service team was thorough & fast acting to make sure that I could be up & running as soon as possible. I'm confident that any future technical issues I may face will be easily addressed by ClearSale's stellar support team! ### 29. Worth every penny **Rating:** 5.0/5.0 stars **Reviewed by:** cecilia b. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about ClearSale?** Its prompt response and correct information in each sale. **What do you dislike about ClearSale?** Actually nothing. I'm really happy with the service I'm receiving. **What problems is ClearSale solving and how is that benefiting you?** The excess of chargebacks and the fraudulent purchases I was having ### 30. Much more than AI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** There's a deep understanding of what an online business needs and they work hard to continue meeting thise needs. **What do you dislike about ClearSale?** Their API could be better, I know for a fact they are working on it. **Recommendations to others considering ClearSale:** They're a great partner to have! Game changers. **What problems is ClearSale solving and how is that benefiting you?** They do all the heavy lifting as far as security goes. Fraud is a dangerous variable for ecommerce, they turn it into a low fixed cost. ### 31. I recommend it, it is a safe, reliable application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2022 **What do you like best about ClearSale?** the evaluations are fair, we are satisfied, its safe.It is a tool that has served us for greater control of our collections we use it since 2020. We are still using it today. **What do you dislike about ClearSale?** I have no negative comments towards clearsale, it is a company that has helped us a lot.everything is very easy and understandable. I recommend it, thank you por all **What problems is ClearSale solving and how is that benefiting you?** avoided chargebacks, people with ID Fake. ### 32. The best anti-fraud tool **Rating:** 5.0/5.0 stars **Reviewed by:** Diego M. | Ecommerce & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2022 **What do you like best about ClearSale?** It is the best tool because it gives you the **What do you dislike about ClearSale?** Security not only to prevent fraud, but also has insurance on transactions. **What problems is ClearSale solving and how is that benefiting you?** It solved 100% of our fraud problems. It has also given us the possibility to improve approval rates. ### 33. Easy way to get peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about ClearSale?** Clearsale was easy to integrate and started working for us that day. Feels good to have experts reassure our sales and prevent fraud. **What do you dislike about ClearSale?** So far it's been great. No complaints or issues. **What problems is ClearSale solving and how is that benefiting you?** Clearsale investigates all sales on our website and warranties their authenticity. It's the best thing I've found for fraud prevention. ### 34. Clear Sale Security **Rating:** 5.0/5.0 stars **Reviewed by:** Garry M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about ClearSale?** We are using Clear Sale on our Shopify site. We have them in addition to the Shopify security. We find that having Clear Sale as an added feature on our platform helps prevent fraud. This has happened on several of our sites and Clean Sale has caught each one. I highly recommend them. **What do you dislike about ClearSale?** I would like to see their system make a decision in a shorter span of time. **What problems is ClearSale solving and how is that benefiting you?** We have found purchases made that were not fraudulent working with Clear Sale. ### 35. Terrible service and terrible attention **Rating:** 0.0/5.0 stars **Reviewed by:** Santiago A. | Country manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ClearSale?** Nothing, it is a zero-functional service and the **What do you dislike about ClearSale?** the attention is not bad, it's terrible. I tried to communicate with them and they stood me up 3 times **Recommendations to others considering ClearSale:** Find another company **What problems is ClearSale solving and how is that benefiting you?** None! ### 36. New Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Scott O. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about ClearSale?** Ease of use of dashboard and implementation. Also the peace of mind knowing that out website sales are thoroughly vetted and greatly reduces our fraud exposure. **What do you dislike about ClearSale?** Nothing - All is good right out of the gate. **Recommendations to others considering ClearSale:** Do it... ClearSale is the best kept secret in protecting against online web sales fraud... period! **What problems is ClearSale solving and how is that benefiting you?** Once again, we now have peace of mind knowing that out website sales are thoroughly vetted and greatly reduces our fraud exposure. ### 37. I like the tool but for a better rating I must use it for a longer time. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about ClearSale?** Transfer the risk by assuming the expertise in a third party. **What do you dislike about ClearSale?** For now, nothing. I would like to maximize the automation of result returns. **Recommendations to others considering ClearSale:** do not hesitate to try it **What problems is ClearSale solving and how is that benefiting you?** It is solving the problem of applying technology and people to detect fraud, and that is something we do not want to invest time in, since Clearsale is the expert. ### 38. Great platform **Rating:** 4.5/5.0 stars **Reviewed by:** Noelia M. | Paid Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2020 **What do you like best about ClearSale?** Security of the platforms and my transactions Fraud prevention Time of analysis is great **What do you dislike about ClearSale?** Service may not be optimal there’s no much guidance and some issues are not as clear as we were told **Recommendations to others considering ClearSale:** Great tool to be sure and to secure your business **What problems is ClearSale solving and how is that benefiting you?** Fraude prevention and detection, reduce profit loses ### 39. ClearSale - WoofersEtc **Rating:** 5.0/5.0 stars **Reviewed by:** Woofers E. | Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about ClearSale?** BEST processing company / high conversion sales! I got to work with Brian Clark, one of ClearSales' agents, he made my transaction / integration with Magento very easy. He was very helpful and on top of everything. If you are having trouble processing orders because you are unsure if the order valid. ClearSale is the best fit, they will process it for you and will tell if the order you had received is a GOOD order or BAD order. It made our job a lot easier. Definitely recommended! WoofersEtc **What do you dislike about ClearSale?** So far there are no complaints. We are happy with ClearSale! **What problems is ClearSale solving and how is that benefiting you?** They helped us process orders without us having to do a lot of work. ### 40. No more Chargebacks **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2021 **What do you like best about ClearSale?** With Clearsale I'm most confident about not having to worry to over-analyze each order with fear, they've been able to save me from a lot of fraudulent orders, I can say I'm Chargeback free for thousands of orders so far, highly recommended. **What do you dislike about ClearSale?** A clearer overview of how much is charged from Clearsale per successful analyzed & approved sale would be appreciated. As well as some key insights on why an order is specifically considered as fraudulent & the attribution factor corresponding to the source of the converted sale, by this helping us identify certain traffic/social media sources with a major impact on generating possibly suspicious sales. **Recommendations to others considering ClearSale:** I would recommend ClearSale to anyone looking for a reliable solution as a Chargeback proof protection system to implement on their ecommerce websites, being confident about being able to accept any amount of orders of any size without having to worry about the potential risks involved. **What problems is ClearSale solving and how is that benefiting you?** Correctly filtering my incoming orders to have a clear overview of what's necessary to be decided between a positive and negative order. We as well are very keen in paying attention to the full customer order flow since the beginning by correctly identifying pattern factors which influence whether an order is tagged as highly fraudulent, therefore obtaining a better birds-eye view of what must be brought to our attention internally, as well as becoming aware of certain key data that can help us to further polish our whole funnel and data processing both front and back end. ### 41. Safe and easy way to transact with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2021 **What do you like best about ClearSale?** Quick and Easy to finalise orders with customers knowing that each order transaction is guaranteed through Clearsale. It gives that extra reasurrance and speeds up the process between customer and retailer. Win - Win! **What do you dislike about ClearSale?** So far haven't had any bad experience and it's easy to know if the order is accepted or rejected through clearsale **What problems is ClearSale solving and how is that benefiting you?** Mainly Chargebacks from banks ### 42. 90% reduction in fraudulent sales **Rating:** 5.0/5.0 stars **Reviewed by:** Lori B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2020 **What do you like best about ClearSale?** Since using Clearsale, we have seen at least a 90% reduction in fraudulent sales. We are a high end retailer and were constantly getting chargebacks and spending hours manually analyzing each sale as best we could using only what we had learned about IP addresses, phone numbers and odd email addresses from past fraud sales. **What do you dislike about ClearSale?** I can't say there is anything I think they could improve on. Sometimes responses are a little slow, but that usually results in a "Suspected Fraud" result. Which tells me they tried really hard to analyze before coming to that conclusion. **What problems is ClearSale solving and how is that benefiting you?** Nearly zero chargebacks. Our business has grown much more confident sending out a $3000. 00 camera and our staff spends no time trying to figure out if it's a legit sale and more time processing orders. ### 43. Effective Solution To Fraud Prevention **Rating:** 4.5/5.0 stars **Reviewed by:** Chris C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about ClearSale?** Simple plug and play plugin and interface. Order processing is fast and effective and allows for efficient dispatch of orders globally. ClearSale dramatically reduces e-commerce risk whilst allowing dispatch and customer service teams to focus on the customer experience. **What do you dislike about ClearSale?** No major flaws with the service. Minor glitches occurred during the early days of the integration - Orders weren't automatically syncing causing a delay in processing and requiring manual processing. ClearSale customer support was quick to assist and any issues have been solved and now the service runs 99% flawlessly. **What problems is ClearSale solving and how is that benefiting you?** ClearSale allows our e-commerce business to run efficiently. It reduces fraud and with chargeback guarantees allows us to ship to over 150 countries relatively risk free. Time is saved processing orders so our team can focus on growth and customer experience. ### 44. Evaluated all of them... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about ClearSale?** Responsiveness of staff at all levels whenever we contacted. **What do you dislike about ClearSale?** Wow. This is truly one company we are unable to offer constructive criticism. **Recommendations to others considering ClearSale:** No need to look any other place if you operate a small business that needs protection. **What problems is ClearSale solving and how is that benefiting you?** Determining which online orders are fraud. ### 45. Great fraud prevention solution for small businesses doing online sale **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas G. | Head of Roasting and Quality, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about ClearSale?** Easy to install for Shopify online stores, the only solution we found that provides fraud protection for small businesses (all others require a minimum transaction volume of over $150,000 per month, Clearsale works with all small businesses) and the support team reacts fast on questions or suggestions. **What do you dislike about ClearSale?** So far we have not found anything we dislike and any small suggestion we had the support team was very fast in looking at it and finding or making a solution. **Recommendations to others considering ClearSale:** We have not found any other fraud prevention solution that does not have a minimum fee less then $1000 per month which translates to a monthly order volume of $100000 or more. For many small businesses this is not affordable. Clearsale is also easy to integrate into Shopify, and does not slow down any transaction for the customer nor is impacting the checkout flow. **What problems is ClearSale solving and how is that benefiting you?** Fraud detection on online orders and providing a chargeback guarantee for fraud orders. ### 46. Wonderful addition to our website **Rating:** 5.0/5.0 stars **Reviewed by:** Sara T. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2020 **What do you like best about ClearSale?** ClearSale takes the guesswork out of a purchase being authentic or fraudulent. It has freed up so much of our time trying to verify these things and we love the fact that the process is so fast and seamless. **What do you dislike about ClearSale?** Every once in a while one of the autos will take a little bit longer to be checked but that’s the only thing and those are very few and far between. **Recommendations to others considering ClearSale:** I would definitely recommend checking into this for your website. It’s seriously is one of the best things we have ever done. **What problems is ClearSale solving and how is that benefiting you?** They have alleviated stress and concerns about fraudulent purchases coming through our site and being fulfilled. ClearSale has helped us grow our E commerce business drastically. ### 47. Rest Much Easier Knowing our Transactions Are Vetted! **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel D. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about ClearSale?** Allows us to wait on shipment until the transaction is cleared. Very much a benefit to have as the analytics tell alot about the payment method, zip code, distance from IP address to billing zip code, and a number of other items which help us build a visual picture as well of the authenticity of the charge **What do you dislike about ClearSale?** Sometimes the clearance takes awhile, 36-48 hours. The additional fees are worth knowing you're protected before you send a shipment and get a chargeback during transit (its happened to us!) **What problems is ClearSale solving and how is that benefiting you?** Reduction or near elimination of chargebacks, notification of prepaid cards being used for payment plans, and overall protection of our investment made into products sold ### 48. SELLING WITHOUT PROBLEMS **Rating:** 5.0/5.0 stars **Reviewed by:** RITA A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about ClearSale?** WE DONT NEED TO SEARCH ALL TRANSACTIONS, ALL THE PROCESS GOES ALONE. **What do you dislike about ClearSale?** SOMETIMES IT TAKES MORE TIME IN ORDER TO AGREE OR REFUSE SOME PAYMENTS **Recommendations to others considering ClearSale:** IF YOU HAVE MANY PROBLEMS WITH YOUR ECOMM PAYMENTS, YOU MUST HAVE CLEARSALE IN YOUR BUSINESS. **What problems is ClearSale solving and how is that benefiting you?** BEFORE. WE NEED ONLY 1 PERSON IN ORDER TO CHECK ALL THE PAYMENTS, IT TAKES US ALL DAY. BECAUSE WE NEED TO CONTACT THE CLIENTS IN ORDER TO REVIEW THEIR DNI AND CONFIRM IF THEY ARE THE SAME PERSON FROM THE CREDIT CARD OWNER. AT THE END, WE AGREE IF THE PACKAGE COULD BE SEND. THAT STEP COULD TAKE US +- 2 DAYS. ### 49. Trustworthy platform **Rating:** 5.0/5.0 stars **Reviewed by:** Israel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2021 **What do you like best about ClearSale?** The confidence that the platform generates in you to deal with important business issues, while clearsale helps you verify that transactions are secure Follow up from Clearsale team is really good **What do you dislike about ClearSale?** It is not such an intuitive platform and it is a lot of information that many times you cannot find it if it is not directly with the support of the team **Recommendations to others considering ClearSale:** Totally, Clearsale will help you to avoid fraud and to prevent it and focuse on other important thing of your business **What problems is ClearSale solving and how is that benefiting you?** the security of transactions, verify that they are not fraud ### 50. Good Protection Good Value **Rating:** 4.5/5.0 stars **Reviewed by:** Matt H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about ClearSale?** Reliable analysis. We are able to capture the good buyers and weed out the scammers. The platform is well organized and easy to navigate. It's an investment in your customers, and it doesn't cost much. You only pay for sales you make. People appreciate that you are vetting these purchases and it translates into buyer trust. **What do you dislike about ClearSale?** Dispute process can take a little longer then I would like. The manual review can take a day or two but typically it's an issue with the buyer. Other than that I really don't have any issues with the service, the website or the platform. **What problems is ClearSale solving and how is that benefiting you?** Fraud. I'm saving a lot of time going through other service providers with disputes etc. It's amazing when you sell goods from your own website how the scammers find you so quick. The clean up after a fraudulent sale can be cumbersome. Plus you are dealing with a person who paid for something they did not order. Even if they are not your customer they can still leave a negative Google or Facebook review if they feel you are not a responsible business. ## ClearSale Discussions - [How do I know when is possible not to be a fraud order?](https://www.g2.com/discussions/30710-how-do-i-know-when-is-possible-not-to-be-a-fraud-order) - 1 comment, 1 upvote - [How can I exclude different emails/customers from fraud protection? Some come through other software that already already approves and insures them](https://www.g2.com/discussions/30709-how-can-i-exclude-different-emails-customers-from-fraud-protection-some-come-through-other-software-that-already-already-approves-and-insures-them) - 1 comment, 1 upvote - [How can we speed up to make the response of orders faster?](https://www.g2.com/discussions/25986-how-can-we-speed-up-to-make-the-response-of-orders-faster) - 2 comments, 1 upvote - [View ClearSale pricing details and edition comparison](https://www.g2.com/products/clearsale/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+06%3A46%3A00+-0500&secure%5Bsession_id%5D=8fe7e2a0-8425-461a-be4b-89431c3ca086&secure%5Btoken%5D=643096e012ef753320e951c0a4c0fd473056fbec09fe235061277c526abcf674&format=llm_user) ## ClearSale Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Response** - Device Tracking - Fraud Markers **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making ## Top ClearSale Alternatives - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews) - [Riskified](https://www.g2.com/products/riskified/reviews) - 4.4/5.0 (210 reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (596 reviews)