As an accounting firm in a very competitive industry, we are always looking for ways to differentiate our brand. In addition, we wanted to implement a Net Promoter Score program for our clients and for our employees. We partnered with ClearlyRated over 8 years ago and are thrilled with the results. We love working with them! Review collected by and hosted on G2.com.

There is honestly nothing to complain about! Review collected by and hosted on G2.com.

The immense amount of response we've been getting. Review collected by and hosted on G2.com.

Navigation of dashboard a little choppy. Review collected by and hosted on G2.com.

I think that ClearlyRated's website is easy to use. Whenever I had a question, the team was very quick and thoughtful in their response. I was impressed their communication. Review collected by and hosted on G2.com.

It is very difficult for a smaller company like ours to receive the required number of surveys to qualify for their award. Perhaps they could have different levels of the award for various sized companies. Review collected by and hosted on G2.com.

They met our needs throughout the entire process and guided us along the way. Great experience. Review collected by and hosted on G2.com.

We provided phone numbers, but I am not sure if they were utilized. Review collected by and hosted on G2.com.

I get actionable feedback from clients and candidates on a regular schedule which helps me ensure my service is top notch. Review collected by and hosted on G2.com.

None that I can think of. Why is there a minimum character limit here? Review collected by and hosted on G2.com.

Technology is proven and easy to use. We are able to slice and dice information into many usable reports. Review collected by and hosted on G2.com.

Even when we hit roadblocks, the ClearlyRated team is there to help. Review collected by and hosted on G2.com.

The dashboard for filtering results and the professional nature of the platform and set-up process are well thought out. Also, the push to Google is a great add-on. Review collected by and hosted on G2.com.

Clearly Rated is not inexpensive and and therefore is appropriate for annual relationship surveys, but not for more regular engagement level surveys. Review collected by and hosted on G2.com.

I love the insights we get from our clients, crossselling opportunities that open up, and testimonials we can use in a bunch of ways. The reports are clear, concise, and easy to share. Review collected by and hosted on G2.com.

Lower response rate than I'd like; emails going to clients' spam folders. Review collected by and hosted on G2.com.

We love working with ClearlyRated every year. This survey brings us such value. Also, our point of contact Camille Pinsonnault is always available, and happy to assist where she can. I look forward to next year and the years to come. If you are looking for the right company to partner with when it comes to these industry-specific surveys and feedback, look no further, ClearlyRated should be at the top of your list. Review collected by and hosted on G2.com.

There is nothing I do not like about working with ClearlyRated. Review collected by and hosted on G2.com.

Feedback that clients and talent provide to us. Review collected by and hosted on G2.com.

The process has been so automated, It feels like a commodity. You used to have a personal interaction with your sales team, you talked about the benefits, cost, and impact. You used to get personal reviews and webinars explaining the process and some hype on who qualified. Now you subscribe, get emails, and are told thru an email that you are a winner. Kind of a letdown. Review collected by and hosted on G2.com.