I've had a great experience working with ClearlyRated. Their customer service is top-notch — the team is always responsive, professional, and ready to help with any questions I have. They make the entire process incredibly smooth and easy, from setup to execution. I appreciate how user-friendly everything is and how ClearlyRated takes the time to ensure I’m getting the most value from their services. It’s clear they genuinely care about their clients' success. Highly recommend them to any staffing company looking for a reliable, supportive partner! Review collected by and hosted on G2.com.

One area that could be improved is the data upload process. The format requirements are quite particular, and it can take more time than expected to get everything just right. A more flexible or streamlined system would definitely enhance the experience.

That said, the value ClearlyRated brings is worth the extra effort. Their insights, professionalism, and commitment to service make them a trusted and worthwhile partner. Review collected by and hosted on G2.com.

The platform was easy to navigate. Our support rep was wonderful to work with. She was very responsive and helpful when we had questions. It's straightforward and does what it promises without a steep learning curve. Review collected by and hosted on G2.com.

We have only used it a handful of times, so the value hasn't really felt fully realized. I feel that the export function could be improved upon. It would be nice to export the survey results/data in a presentable, clean format for leadership. Review collected by and hosted on G2.com.

A great way to collect surveys and feedback simply Review collected by and hosted on G2.com.

The follow up work to contact non responses Review collected by and hosted on G2.com.

The account support is really great. Our CSM is readily available. Review collected by and hosted on G2.com.

The platform is very slow and could use some modernization. Review collected by and hosted on G2.com.

I like the back office dashboards and reporting. It is very user friendly. Review collected by and hosted on G2.com.

The lack of response options. For our first 4 or 5 years of surveys, all the client could chose was Always, Sometimes, Never. Review collected by and hosted on G2.com.

The ClearlyRated team is very helpful in guiding you through the process and making recommendations on designing questionnaires and analyzing the data. Review collected by and hosted on G2.com.

Initially we had issues with sizing the badges. The team has said this year they will assist us with this. Review collected by and hosted on G2.com.

I like that ClearlyRated scores us and is nationally recognized, which is something we can market. It seems pretty easy to set up. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I love how easy to use the dashboard is, being able to filter by partner, service line, even survey year to compare year over year responses. I also love that we are able to boast the Best of Accounting award.

Everything is easily exportable into excel or PDF, and the reports are beautifully pre-compiled by partner or brand.

The team is super easy and flexible to work with, everyone is very friendly and responsive when i have questions. Review collected by and hosted on G2.com.

I wish there were more customization options for our Firm's profile page, as well as branding/color options for the reports. We distribute these internally and would love for them to match our colors to be a part of larger internal presentations more easily. Review collected by and hosted on G2.com.

ClearlyRated is always improving its offerings and platforms to reiterate that CX is not a one-and-done or stagnet initiative, but a dynamic, ever changing, personalized endeavor. And they are so easy to work with. I'm thrilled with our relationship with ClearlyRated. Review collected by and hosted on G2.com.

I'm a little concerned on what a potential pricing model change may do to our abiblity to full leverage their capabilities, but it's too soon to tell. Review collected by and hosted on G2.com.

the personalization not only in the survey but from the ClearlyRated staff Review collected by and hosted on G2.com.

I don't dislike anything so I have nothing to put Review collected by and hosted on G2.com.