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KD

Keith D.

Small-Business (50 or fewer emp.)

10/13/2023

"Great tool, has helped me close business."

5/5

What do you like best about Clearbit?

It is so easy to use. I was able to use it to get information that helped us create a partnership. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Nothing really. Well I would pay for more credits to be honest. Review collected by and hosted on G2.com.

AJ

Alvin J.

Small-Business (50 or fewer emp.)

10/6/2023

"Clearbit"

5/5

What do you like best about Clearbit?

The best software i ever use to find contacts abd here information Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

its a bit expencive . I would love to be if is a bit cheap Review collected by and hosted on G2.com.

HV

Hubilo V.

Company

Events Services

Mid-Market (51-1000 emp.)

5/16/2023

"Great Account Data"

5/5

What do you like best about Clearbit?

Account enrichment data is extremely high quality and the ease of integrations from form shortening to within-database batch jobs is wonderful. The direction of the company and the number of products and integrations fit a lot of needs for companies like ours. Our success team is amazing as well, always making sure we are prepared in the ways needed. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

I can't think of anything negative about our partnership with Clearbit. Review collected by and hosted on G2.com.

EC

Eoin C.

Head of Marketing

Mid-Market (51-1000 emp.)

2/10/2023

"High-quality data that fulfills the majority of our Marketing Use-cases"

4/5

What do you like best about Clearbit?

Currently we use Clearbit enrichment and prospector. Prospector is good, but the enrichment side is really where we extract value on the Marketing front. We've based most of our MQL scoring mechanism off the data that Clearbit provides across demographic and firmographic information.

Because the data is also accessible via API we have multiple other use-cases for the tool like enrichment of lists we generate from other sources as well as using it on the engineering side in signup workflows. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Main thing I don't like is how their pricing is based upon your database size. I would much rather if they leveraged a usage-based pricing model. There are thousands of leads in our databases that we don't actually care about getting updated (or cannot be enriched) on a monthly / yearly cadence. Instead, we'd rather just a pay-to-play model, and frankly I think we'd end up using it for a lot more because of that. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Clearbit

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Hi Eoin, Thank you for your review. I'll be sure to pass your pricing feedback along to the team. We're happy to hear you're seeing so much success with the enrichment API. Thank you again for your review and please let us know if we can help in any way.

MD

Mandar D.

Technical Lead

Enterprise (> 1000 emp.)

2/4/2023

"An innovative, efficient utility tool that enhances our outbound productivity."

4.5/5

What do you like best about Clearbit?

Clearbit has streamlined the process of identifying and comprehending our target customer segments. The information supplied by Clearbit has been crucial in tailoring our outreach efforts and securing more deals. Its user-friendly interface and reliable data have made it a valuable asset to our technology arsenal. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

At times, the response time from customer support may be slow.

Some of the information available may not be up to date.

The price point may not be suitable for smaller businesses on a tight budget. Review collected by and hosted on G2.com.

What problems is Clearbit solving and how is that benefiting you?

Clearbit Data Activation Platform is a centralized data management solution that assists businesses in collecting, storing, and utilizing customer information across multiple marketing and sales channels. It addresses the issue of disparate customer data by offering a comprehensive system for managing customer data. Advantages of Clearbit include:

Enhanced Data Accuracy: The platform enhances and confirms customer information, resulting in improved data quality and accuracy.

Increased Productivity: By centralizing customer data, Clearbit simplifies data-driven processes such as lead generation and scoring, cutting down manual labor and increasing productivity.

Personalized Customer Experience: With enriched customer data, companies can offer more customized experiences across various touchpoints, resulting in heightened customer engagement and loyalty.

Data Security: Clearbit is in compliance with GDPR and CCPA and provides businesses with tools to ensure customer data privacy, reducing the risk of data breaches and privacy violations. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Clearbit

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HI Mandar, Thank you for your review. I'll definitely pass along your support feedback to the team. It's great to hear CB is helping to define your ICP. Love to hear it's been key to securing more deals. That's awesome! Let us know if you need anything, we're here to help!

NK

Nishigandha K.

Asst. Operations Manager

Small-Business (50 or fewer emp.)

2/1/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"A game-changing, time-saving utility tool that fuels our outbound."

5/5

What do you like best about Clearbit?

Clearbit has made it easier for us to find and understand our ideal customer segments. The data provided by Clearbit has been invaluable in helping us personalize our outreach and close more deals. The platform's user-friendly interface and accurate data have made it a valuable addition to our tech stack. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

The customer support response time can be slow at times.

Some of the data provided can be outdated.

The cost can be a bit steep for smaller businesses. Review collected by and hosted on G2.com.

What problems is Clearbit solving and how is that benefiting you?

Clearbit Data Activation Platform is a data management solution that helps businesses to collect, store, and activate customer data across different marketing and sales channels. It solves the problem of disconnected customer data by providing a centralized system for managing customer information. The benefits of using Clearbit are:

Better Data Quality: The platform enriches and verifies customer data, leading to better data quality and accuracy.

Increased Efficiency: By centralizing customer data, Clearbit streamlines data-driven processes, such as lead generation and lead scoring, reducing manual effort and increasing efficiency.

Improved Personalization: With enriched customer data, businesses can deliver more personalized experiences across different touchpoints, leading to improved customer engagement and loyalty.

Data Privacy: Clearbit is GDPR and CCPA compliant and provides businesses with tools to manage customer data privacy, reducing the risk of data breaches and data privacy violations. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Clearbit

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Hi Nishigandha, thanks for the review and your feedback. I'll definitely pass this along to our product team. Let us know if you every need anything, the team is always here to help!

See how Clearbit improved

MP

Mann P.

Small-Business (50 or fewer emp.)

12/4/2023

"Tjis is the best Extension I have ever had"

5/5

What do you like best about Clearbit?

It gives you an option to directly connect with the Hiring team and you can be one one-step ahead from other applicants Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Nothing Specfic to dislike but Credits need to be increased. Review collected by and hosted on G2.com.

AM

Adam M.

Field Sales Engineer

Small-Business (50 or fewer emp.)

1/26/2023

"Excellent free tool that delivers valuable data insights"

4.5/5

What do you like best about Clearbit?

The Clearbit Web visitor tracking tool is very easy to install if you have access to your website's header tags. It is also free (for a limited amount of data).

Thus far, they have not done the usual thing with free tools and badgered me to sign up to a paid service. I know other companies charge a considerable sum to provide the same service. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

So far the only real issue is that the summary information about the visiting companies, e.g. their business category, doesn't always match their actual sector so we have to scrutinise every record. We also haven't worked out a successful workflow to target the visiting company and maximise the opportunity of the potential lead. We don't know specifically who has visited, let alone their job title. We don't know the search term by which they found us to help narrow the search down. Ethically, we also don't think people would like the opening gambit along the lines of 'we know you visited our website' would be received well by the recipient. So, we know we're potentially looking in the right haystack, but we still don't know exactly where to find the needle(s). Review collected by and hosted on G2.com.

What problems is Clearbit solving and how is that benefiting you?

Clearbit is helping us to understand which companies have visited our website and potentially giving us an insight into which business categories are being attracted to a particular web page. Once this reaches a sufficient volume it will benefit us primarily in tailoring our content to attract the right visitors and, less precisely, identify potential new business leads to follow up on. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Clearbit

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This is a great feedback, Adam. We'd love to jump on a call and walk-through the companies that you identified as mis-matched. I'm going to have our Growth team reach out to you! Otherwise, I understand your perspective on ideal outreach workflow. We find that it differs from customer to customer in terms of how they prefer to approach engaging de-anonymized website visitors. That said, we have some great resources for you to check out that offer a variety of strategies - and hopefully one that fits how you'd like to run your program! Here they are:

https://clearbit.com/resources/webinars/how-to-turn-high-intent-website-visitors-into-revenue

https://clearbit.com/resources/playbooks/intent-based-outreach

https://clearbit.com/blog/how-to-use-clearbit-for-intent-based-outreach

See how Clearbit improved

MG

Mark G.

Sales Ops

Mid-Market (51-1000 emp.)

5/16/2023

"Clearbit is a solid firmographics tool"

4/5

What do you like best about Clearbit?

The account firmographics are the best part of the tool. The Salesforce integration allows you to enrich accounts, and pull that data against your TAM for territory planning and account segmentation. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

The list building capabilities need some work. You can only push one page at a time which maxes out to about 500 records. If you are looking to import large volumes of leads or accounts this is not ideal. I've also seen a number of duplicates in these lists which do not get captured via duplicate rules which can be a mess to clean up. Review collected by and hosted on G2.com.

LC

Lyria C.

Small-Business (50 or fewer emp.)

7/25/2023

"Clearbit is a "clear" benefit!"

4.5/5

What do you like best about Clearbit?

Clearbit has a plethora of email addresses for people I'm interested in contacting. The browser extension is straightforward and easy to use. Shaves a lot of time Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Would like to see pricing plans available on website. Review collected by and hosted on G2.com.