Clear Skye is an Identity Governance and Administration solution built natively on the ServiceNow platform. By integrating identity management directly into ServiceNow, Clear Skye eliminates the need for standalone IGA systems, streamlining processes and reducing complexity. This approach enables organizations to manage identity lifecycle, access requests, and compliance tasks within a familiar interface, enhancing efficiency and accelerating time-to-value. Key Features and Functionality: - Identity Lifecycle Management: Automates user onboarding, offboarding, and role changes with predefined workflows, ensuring users have appropriate access at the right time. - Access Request: Provides a self-service portal for users to request access to applications, reducing help desk workload and improving user satisfaction. - Access Review: Facilitates periodic certification of user access rights, enhancing security and regulatory compliance by ensuring appropriate access levels. - Workflow Management: Utilizes ServiceNow's Flow Designer to support business functions with modern low-code/no-code tools, enabling customizable workflows. - Security Operations Integration: Enhances security incident response efficiency by integrating identity data into ServiceNow's Security Operations, reducing access-related vulnerabilities. Primary Value and Problem Solved: Clear Skye addresses the challenges of managing identity and access within organizations by embedding IGA processes into the existing ServiceNow environment. This integration reduces silos between departments such as HR, IT, Security Operations, and Governance, Risk, and Compliance , leading to increased efficiency and reduced friction. By leveraging existing ServiceNow investments, organizations can achieve quicker time-to-value, lower total cost of ownership, and a more streamlined approach to identity governance.