Luis F.
LF
Luis F.
Content Specialist II
Mid-Market (51-1000 emp.)
"Claude: A Versatile Tool for Automation and Efficient Workflows"
5/5
What do you like best about Claude?

I use Claude for pretty much everything at my work, and it has been great for automating processes at a high level, like generating dashboards, PowerPoint presentations, graphics, websites, and HTML code. The prompts generated by Claude produce some of the best content for the company, saving me lots of time. It's probably the best AI engine available, and the Claude code suite helps me develop my skills without requiring deep coding knowledge. The UX and UI are super clear, slick, easy to use, and excellent. Claude is a lifesaver, saving me tens of hours per week. Review collected by and hosted on G2.com.

What do you dislike about Claude?

I think that the AI sometimes hallucinates a lot, even though I'm using the most advanced engine, like Opus 4.8. And it still hallucinates a lot. I know that it's AI, and it's gonna hallucinate, but there are times when it can get a little bit frustrating. I think that what could be improved is to just tighten their responses a little bit more for me to not have to input them or fix them all that much. Review collected by and hosted on G2.com.

Animeshkumar N.
AN
Animeshkumar N.
Consultant
Enterprise (> 1000 emp.)
"Seamless Document Processing, Needs Faster Authentication"
4/5
What do you like best about Claude?

I like that Claude is very quick, spontaneous, and intelligent. It really stands out for me when I ask it to process documents and give me the results in a specific format, and it understands and delivers just the way I need it. It's like having an assistant that helps me with almost everything I want in my work. Review collected by and hosted on G2.com.

What do you dislike about Claude?

Sometimes, it takes time to invoke Claude due to a few more steps of authentication it needs to do, and many other things. That's where it consumes a lot of time. Also, when it comes to reasoning or when I'm using only one model, it takes a lot of time and struggles to give a response on the reasoning side. I know we can switch models, but if it could automatically switch models when required, it would be a really great help or could be improved. Review collected by and hosted on G2.com.

Ste P.
SP
Ste P.
CEO
Mid-Market (51-1000 emp.)
"Best-in-Class AI for Coding and Work: Simple UI, Great Value, Strong Opus Model"
5/5
What do you like best about Claude?

best AI at this moment, Claude for Code, Claude for Design, Claude for Work... much more that I can benefit from their team subscription. also their Opus model is the top model for coding right now, I can easily Integrated with Box.com to backup file, Simple UI so I can easily chat and code, Price pretty good, Performance sometime error network by their but quickly resolve, Support is low answer which they should improve Review collected by and hosted on G2.com.

What do you dislike about Claude?

Sometime they need to improve usage and sometime there error while response from AI lead to error sometime Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent Long-Form Reasoning and a Polished Workflow for Product Teams"
5/5
What do you like best about Claude?

What I like best about Claude is its ability to handle long-form reasoning and structured thinking really well. It’s especially useful for PRDs, workflow design, brainstorming edge cases, and refining product ideas without losing context midway.

The responses feel natural and thoughtful, especially for product management tasks that require clarity, prioritization, and nuanced tradeoff discussions. I also find its artifact/workspace approach very useful for iterating on detailed documents and collaborating on ideas.

From an integrations perspective, it works well with modern workflows and tools, making it easier to incorporate AI into day-to-day product and operational processes. Performance has been consistently strong even for large prompts and complex conversations, with good context retention and reliable output quality.

In terms of pricing and ROI, it delivers solid value because it reduces the time spent on documentation, analysis, and ideation. It has genuinely improved productivity for tasks that would otherwise take significantly longer manually.

Support and onboarding have also been straightforward. The platform is easy to start using without a steep learning curve, and the overall experience feels polished and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Claude?

One limitation I’ve noticed with Claude is that responses can sometimes become overly verbose, especially when a concise and action-oriented answer would be more useful. For product and operational workflows, that occasionally means spending extra time refining prompts or trimming outputs.

The integration ecosystem is improving, but compared to some competitors, there’s still room for deeper native integrations and more flexible workflow automation capabilities. Performance is generally strong, though response times can occasionally slow down with very large contexts or complex artifact-heavy conversations.

From a pricing perspective, advanced usage can become expensive for teams that rely heavily on AI across multiple workflows. I’d also like to see more granular controls for collaboration, workspace organization, and admin management for growing teams.

Support and onboarding are good overall, but more detailed implementation guides, enterprise best practices, and product-specific tutorials would make adoption even smoother for business users. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Claude is an Effective Academic Assistance Tool"
5/5
What do you like best about Claude?

I use claudie for helping me with academics, in that perspective claudie does its job absolutely perfect. I usually need notes based on particular reference text books and most Ai tools can't do it that way but with claude, i just have to send the name of that text book, it'll send me answers or topic explanation on the basis of that particular text book however the way I want it, point wise, descriptive, with diagram or however it is. So I like this the best about claude. Claude pdf generation is the best among all, it uses css and html for the best outcome. another thing i noticed with claude is that it actually understands the intention behind what i ask instead of just dumping random textbook style informations. like if i ask for notes for exam preparation, it automatically keeps it concise and focused on the important points, but if i want detailed explanation it can do that too with proper structure and examples. most ai tools feels like they just rewrite the same answer again and again in different words, but claude actually changes the way it responds depending on what i need. even the formatting looks clean and readable especially for long notes and pdfs, it genuinely feels properly made instead of just copied ai text Review collected by and hosted on G2.com.

What do you dislike about Claude?

what i dislike about claude is the fact that after few questions the time limit ends and then i have to wait for hours before i can continue again, thats honestly very annoying especially when im studying something important. also claude takes longer time to generate answers compared to some other ai tools, sometimes it feels slow even for simple prompts. another thing is that sometimes it becomes overly cautious and refuses things which are actually harmless, which gets frustrating because i know other ai tools can do it normally.

also claude doesnt generate images, so for creative stuffs or visual things i have to switch to some other ai tool which kinda breaks the workflow. and during long conversations there are moments where it forgets earlier context or changes the style midway, especially when the chat becomes too long. sometimes the servers also feels overloaded because replies randomly stop generating or takes forever to finish, and that becomes really irritating when im in the middle of studying or making notes Review collected by and hosted on G2.com.

Amber D.
AD
Amber D.
Alumni Communications Manager
Small-Business (50 or fewer emp.)
"Claude Excels at Understanding and Tackling Complex Tasks"
5/5
What do you like best about Claude?

I like that Claude has the ability to create and understand complex tasks. Review collected by and hosted on G2.com.

What do you dislike about Claude?

Claude can somewhat be intimidating for first time users. It's tools can be somewhat confusing when first logging on. Review collected by and hosted on G2.com.

Vikas V.
VV
Vikas V.
Software Consultant
Computer & Network Security
Small-Business (50 or fewer emp.)
"Claude: Precise Assistant with Room for Growth"
4.5/5
What do you like best about Claude?

I use Claude for pretty much everything from everyday use to professional work like writing code, designing interiors, and analyzing things. It just works for pretty much anything and everything. Even though it has limited capabilities by only responding to text, it is quite an intelligent assistant. Unlike other AI assistants, Claude is very precise and wouldn't shy away from saying what's right or wrong. It adapts based on new information, which I find valuable. I also appreciate that it guides you through every step of the setup, making it an easy thing to get started with. Review collected by and hosted on G2.com.

What do you dislike about Claude?

So at this time, Claude does not generate images. For example, the other day when I wanted to get some furniture work done, I gave it the image of the space and it gave me the best information about tools, dimensions etc but failed to give me a preview of what it might look like. While other AI assistants in the similar space were able to do it. But honestly, despite just generating the information, it is very much great at analysing things with great detail. Review collected by and hosted on G2.com.

gaurav a.
GA
gaurav a.
Content Creator
Small-Business (50 or fewer emp.)
"Clear, Detailed Responses That Make Complex Topics Easy to Follow"
5/5
What do you like best about Claude?

Claude is great at generating clear, detailed responses and handling complex discussions in a natural and easy-to-follow way. Review collected by and hosted on G2.com.

What do you dislike about Claude?

One drawback of Claude is that it can sometimes be overly cautious or repetitive, which may make its responses longer than necessary. Review collected by and hosted on G2.com.

Rajat A.
RA
Rajat A.
Solutions Architect/Acting CTO
Small-Business (50 or fewer emp.)
"Brings Ideas to Life with Evolving UI and Excellent Integrations"
5/5
What do you like best about Claude?

It has the potential to bring any idea to life and bridge the technical gap for any founder. The User Interface keeps evolving, the integrations are excellent and broad, and its complete value for money Review collected by and hosted on G2.com.

What do you dislike about Claude?

Initially, the autonomous support was a bit irritating - but now it has improved a lot Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Natural, Thoughtful AI That Excels at Summaries and Writing"
4.5/5
What do you like best about Claude?

One of the things I like best about Anthropic Claude is how natural and thoughtful the responses feel, especially for longer conversations or detailed problem-solving. The interface is clean and easy to use, and the model does a great job maintaining context without making interactions feel overly robotic. I also appreciate how strong Claude is at summarizing documents, brainstorming ideas, and helping refine written communication. It’s become a reliable tool for research, content drafting, and day-to-day productivity because the responses tend to be clear, balanced, and well-structured. Review collected by and hosted on G2.com.

What do you dislike about Claude?

One downside of Anthropic Claude is that response quality can occasionally vary depending on the complexity of the prompt. While it performs very well for writing and analysis tasks, there are times when the answers can feel overly cautious or repetitive, especially when asking for highly specific recommendations or technical guidance. I’ve also noticed that formatting and customization options are somewhat limited compared to other AI platforms, and certain integrations or workflow automations are not as mature yet. Overall, the experience is strong, but there’s still room for improvement around consistency, advanced features, and ecosystem flexibility. Review collected by and hosted on G2.com.