So far, the experience of using and working with Claromentis has been mixed. The website is easy to configure and easy to use for our employees. There is also an available branded mobile application that seems to work well. There are also a lot of features available that would integrate with just about any organization. Review collected by and hosted on G2.com.

For us, time differences can make technical support a challenge. Our organization has hardware on-prem, and security concerns are a very high priority. That can be difficult to manage at times. Review collected by and hosted on G2.com.

The best part is ease of use. Second best part is customer service is always fast, efficient and knowledgeable. Review collected by and hosted on G2.com.

So far, there have been no hiccups. While there were some issues, it was user (me, lol) that was the cause. Review collected by and hosted on G2.com.

After your initial first onboarding session, it was straightforward to start building the intranet. The drag-and-drop feature makes it easy to create pages easily. A lot of employees are now homeworkers as well as overseas colleagues, the function of the people section means we can now see who we are contacting, it is easy to navigate through the people section and quicker to contact.

From an administrative point of view, it is easy to maintain and edit content. Loading documents onto the server means employees can access these all from the same area, we have made the intranet the first place for employees to go to external systems and portals they use in their day-to-day work.

We only launched the intranet this week so we are expecting more employee feedback to come soon as we start to build out the system. Review collected by and hosted on G2.com.

When adding new tiles and editing the content for that tile, the pop-out edit boxes sometimes do not let me scroll up/down, and I cannot click submit after changes. This has only happened a hand full of times.

We had an idea to have a running ticker tape style announcements that could run on the first page detailing the various system statuses we use, but you do not have the function to create this. Review collected by and hosted on G2.com.

Great intranet space for running your company. Allows for bespoke settings.

For the first time toady, i enjoyed my session with Niegel regarding infocapture who gave a bespoke solution to my queries. Review collected by and hosted on G2.com.

There is an extensive and long process when you need help. I find the process of going through the helpdesk very innefficinet. Customer should be able to directly contact consultants either by phone or direct email in times of urgent query. A customer agent has once told me never to cotact via email but only through the help desk system.

Customers sould be able to view all tickets history easily.

Visual aid guidance and direct person guidance on specific issues should be provided, instead of general guidance which most times are extremely long and exhaustive and may not be tailored specifally to ones need. Review collected by and hosted on G2.com.

Their software allows us to centralize most of our global communications with leadership. The integration with our Google Workspace and the fantastic customer support are significant bonuses! Review collected by and hosted on G2.com.

The only aspect that I wish was more fleshed out is the capability to live edit Google Drive documents within our intranet. It is much appreciated that we can at least import the documents directly from Drive though. Review collected by and hosted on G2.com.

Claromentis helps reduce work time and improve the productivity. This has been made possible by their combination of different collaboration tools that make work easier for small, Medium and Large enterprises. Review collected by and hosted on G2.com.

I am yet to dislike any claromentis feature. Review collected by and hosted on G2.com.

We launched our intranet in early 2012, and the best thing about working with Claromentis is the knowledgeable, responsive support team. They answer our questions promptly, help us troubleshoot problems and guide us through upgrades and new features with ease and encouragement. With Claromentis, no question is a dumb question. They always teach us how something works, show why something happened and provide easy-to-understand explanations. This all makes a significant difference. Review collected by and hosted on G2.com.

Claromentis offers a lot of apps and options, so the number one challenge has been determining what is suitable for our site and understanding how administrative functions, such as permissions, rights, owners, power users, etc., work. Sometimes, this has felt overwhelming and complex. It's important to recognize that our team's technical skills, knowledge and understanding contribute to what is challenging. Review collected by and hosted on G2.com.

Claromentis allows you to submit help tickets, which is beneficial when you get stuck or have a question about the product. My question was answered the same day; I received an answer to my question and was suggested a better way of doing my project, which was very helpful. Review collected by and hosted on G2.com.

I would suggest a little more documentation and walk-throughs. The documentation is good, but it could cover more essential things that a new user would be looking for. Maybe adding videos to explain too. Review collected by and hosted on G2.com.

The flexibility of the tool in terms of adaptining to the company needs, the amount of different modules it provides and the access level that allowed us to target the specific people for each piece of content. Review collected by and hosted on G2.com.

Altough they have an amazing learning portal and a team leader assign to you, you still need to have someone for your company / team with a good technical level / mindset to manage the platform. Review collected by and hosted on G2.com.

Claromentis helped our company get an intranet site set up quickly and easily. Their platform provided us with a simple method for creating our company intranet site without any programming experience needed. There are tons of built-in apps already made for the site and it has the flexibility to allow the customer to customize it immensely. It also supports AD Integration and MFA which are a requirement these days. Any support ticket I have ever opened was answered promptly and professionally. Review collected by and hosted on G2.com.

As for dislikes of the site, there are not many. I have found a few "like to have" items, and Claromentis supplies us with a portal we can use to submit Ideas and Requests. They then look at them and might implement them at a future time. Review collected by and hosted on G2.com.