My rep assured me that the Claritysoft team would actually offer real-live, human support. H was right, and I know that I made the right choice. Review collected by and hosted on G2.com.

Learning any new app can be a challenge; especially one as powerful as Claritysoft CRM. Review collected by and hosted on G2.com.

The ease to move around the system. Now that we are connected to the live version. I am able to pull up or put in customer information while on the road working. That is key to me. Review collected by and hosted on G2.com.

I haven't really found anything that I dislike about the system. Review collected by and hosted on G2.com.

They consistently update their product. The user interface for the web version is easy to use. The outlook integration is key. Review collected by and hosted on G2.com.

I have to manually push a button in outlook for an email to be recorded. It would be nice if this was automated somehow. Also, my outlook often crashes from this integration. It is very difficult to troubleshoot because it happens at random times. Review collected by and hosted on G2.com.

1. Simple

2. Usability

3. Powerfull

4. Intuitive

5. TAT and Response Review collected by and hosted on G2.com.

Nothing to dislike as such.

Very minor bugs resolved reasonably fast.

Avg. TAT (24 hours) Review collected by and hosted on G2.com.

ClaritySoft is so customizable that it works well for our unique industry and process. Review collected by and hosted on G2.com.

No major complaints. We need to get salespeople to be more consistent using Claritysoft, but that isn't an issue with the system. Review collected by and hosted on G2.com.

We are able to communicate changes and news regarding our customers across the country seamlessly. No more Excel!!! Review collected by and hosted on G2.com.

There are a few items we'd like to see added to the UI/UX based on our own daily usage of the tool - having more options for modifying the layout would be helpful, to clean it up based on our needs. Review collected by and hosted on G2.com.

Because I work on the road most of the time, it's important that all of my data is easily accessible from any location. At any moment I have access to all my information on one screen instead of searching thru several platforms . This allows me to work efficiently, offer fast and excellent support to my clients and enables me to focus my time on sales and less time on administrative tasks.

Review collected by and hosted on G2.com.

I have not found anything I dislike at all. The product is user friendly the support is refreshingly based in the US and always there when I call and if it's after hours their support portal has most of what I need. Review collected by and hosted on G2.com.

I like the fact that I am able to pull up a provider and look at the previous activity at any given point in time . Doesn't matter if I am on site or out of the office I am able to see the activities that I had with my physicians . Review collected by and hosted on G2.com.

Nothing I really like the application and wouldn't change it Review collected by and hosted on G2.com.

Ease of use. Makes finding customer accounts a breeze. Review collected by and hosted on G2.com.

slow on line version. I prefer the off line version Review collected by and hosted on G2.com.

I like that it is relatively easy to use. Review collected by and hosted on G2.com.

I feel like it doesn't offer great reporting. Review collected by and hosted on G2.com.