I love the analytics features in Clari, especially the waterfall that shows what happened to our pipeline and how we stack up historically. The ease of use and functionality, particularly in reporting and forecasting, make it a valuable tool. The Salesforce integration is indispensable because it seamlessly brings in the data necessary for our operations. Additionally, Clari provides insights that help us focus on the right deals, which enhances our decision-making and operational efficiency. Review collected by and hosted on G2.com.

I find the setup process challenging, especially when migrating fields from Salesforce, as it can't handle formula fields directly. This requires creating and maintaining duplicate fields, which adds complexity and workload. Additionally, I am disappointed with the limited configurability of dashboards, which feel too basic and lack customization options. Also, Clari's integration capabilities are inadequate, particularly in pulling in call transcripts, which requires working with other tools. Furthermore, the flexibility in setting up hierarchies is lacking, as it relies on CRM's static hierarchy that doesn't accommodate midyear team changes efficiently. Review collected by and hosted on G2.com.

They got rid of their old live support module which was really important bc groove has a lot of tech issues. Have to flip between groove and salesforce tabs too often. Review collected by and hosted on G2.com.

Better support, more thorough interface when using dialer - would like to see more contact details when making calls Review collected by and hosted on G2.com.

I like Clari's visual design and the nice, clear style of word presentation. I enjoy being able to forecast easily without having to add up manually. Clari helps save time, reducing manual work with its automated process. The initial setup was easy too. Review collected by and hosted on G2.com.

UI sometimes not intuitive enough, timeframe, e.g. I was in Q4 2025, and I want to put forecast in Q1 2026, but then I landed in Q4 2025 and I thought the tool was broken. But it was just in the past. Review collected by and hosted on G2.com.

Clari now has an ai-powered assistance to help answer the most complex questions! Review collected by and hosted on G2.com.

Yes, to enhance ai-driven predictive forecasting through real-time integration. Review collected by and hosted on G2.com.

very easy to use and helps track emails to clients Review collected by and hosted on G2.com.

since the update it has been a bit glitchy, and logs out every once in a while. Pain to get it relinked to gmail and salesforce Review collected by and hosted on G2.com.

I use Clari from an operations perspective, and it's easier to navigate and find deals compared to searching in Salesforce. My daily focus is on commissions, and Clari provides simplicity in tracking attainment, making it incredibly valuable to quickly view credit roll-up. The UI/UX of Clari is the cleanest interface across all my software. The organization of messy Salesforce opportunities is a huge plus. Review collected by and hosted on G2.com.

While understanding there is a lot of data being pulled, the load times for pages is a bit much. Review collected by and hosted on G2.com.

Clair is a very simple and intuitive tool to use. It allows me to clearly showcase my forecasts to my managers, supported by clear notes. Review collected by and hosted on G2.com.

Sometimes when you sort your columns and an update is pushed it seems to undo your changes Review collected by and hosted on G2.com.

I like Clari's predictive analysis feature, which gives predictions on where we will close for the quarter, motivating me to beat these predictions. It helps me consolidate a lot of information into one view, and everything in the analyze feature is very helpful for understanding my team's book of business. I also find Clari pretty customizable. Review collected by and hosted on G2.com.

I wish it had freeze panes like in Excel. I could freeze certain deals, for example, at the top of the inspect page to use as reference when reviewing with other reps. Review collected by and hosted on G2.com.

What I like best about Clari is the way it makes forecasting and pipeline management so much easier and transparent. The AI-driven insights help me see which deals are on track and which ones need more attention, without spending hours digging into spreadsheets or CRM manually. The real-time updates are super helpful, and I like how it connects emails, calls, and meetings so that I always have full context. It saves me a lot of time and gives confidence when discussing numbers with leadership. Review collected by and hosted on G2.com.

What I dislike about Clari is that it can feel a bit overwhelming at first because of all the features and data it provides. There’s a small learning curve to get used to the dashboards and AI insights. However, once you get familiar with it, the depth of information is actually very helpful for making better forecasting decisions. Review collected by and hosted on G2.com.

They have updated their product catalogue hugely compared to when I have reviewed last time. It has become more revenue oriented and their collaboration with salesloft made it more complex. However, I still like their platform as it bridges the gap between the sales people's efforts and it's reflection in the revenue. Review collected by and hosted on G2.com.

Nothing as of now, they are going good. One small suggestion is to improve their onboarding process and make it butter smooth by having multiple calls until the customers get comfortable using the platform. Review collected by and hosted on G2.com.