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Clarabridge Engage

Clarabridge Engage Alternatives & Competitors

(170)4.2 out of 5

Looking for alternatives to Clarabridge Engage? Tons of people want Social Customer Service Software to help with social measurement, sentiment scoring, and influencer identification. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Social Customer Service Software that reviewers voted best overall compared to Clarabridge Engage. Based on reviewer data you can see how Clarabridge Engage stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Sprout Social, Sprinklr Modern Engagement, Hootsuite, and Salesforce Social Studio are the most popular alternatives and competitors to Clarabridge Engage.

Top Alternatives to Clarabridge Engage

  • Sprout Social
  • Sprinklr Modern Engagement
  • Hootsuite
  • Salesforce Social Studio
  • Falcon.io

Top 20 Alternatives & Competitors to Clarabridge Engage

    #1
    #1
  1. Sprout Social

    (1,415)4.3 out of 5

    Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.

    Categories in common with Clarabridge Engage:
  2. Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.

    Categories in common with Clarabridge Engage:

    AC
    Easy scheduling. Post previews so I know posts when look good when live. Post time suggestions based on when our audiences engage the most. Awesome analytics and workflows to keep our team moving...Read more

    Reviewers say compared to Clarabridge Engage, Sprout Social is:

    Easier to set up
    More usable
    Easier to admin
    #2
    #2
  3. Sprinklr Modern Engagement

    (699)4.0 out of 5
    Optimized for quick response

    Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

    Categories in common with Clarabridge Engage:
  4. Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

    Categories in common with Clarabridge Engage:

    UC
    The ability to schedule content amongst multiple social platforms at the same time as well as "listen" and engage with our community is very helpful.

    Reviewers say compared to Clarabridge Engage, Sprinklr Modern Engagement is:

    Slower to reach roi
    More expensive
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    #3
    #3
  5. Hootsuite

    (2,975)4.1 out of 5
    Optimized for quick response

    With Hootsuite, you can monitor keywords, manage multiple Twitter, Facebook, LinkedIn, Foursquare, Ping.fm and WordPress profiles, schedule messages, and measure your success.

    Categories in common with Clarabridge Engage:
  6. With Hootsuite, you can monitor keywords, manage multiple Twitter, Facebook, LinkedIn, Foursquare, Ping.fm and WordPress profiles, schedule messages, and measure your success.

    Categories in common with Clarabridge Engage:

    Amy S.
    AS
    scheduling, duplicating, re-using content and just dealing with the one interface instead of logging into all accounts. somed management is impossible without something like this and hootsuite has...Read more

    Reviewers say compared to Clarabridge Engage, Hootsuite is:

    Easier to set up
    Easier to admin
    Better at meeting requirements
    #4
    #4
  7. Salesforce Social Studio

    (264)3.5 out of 5
    Optimized for quick response

    Social Studio allows you to tap into the power of social media in your marketing, customer service, and sales organizations.

    Categories in common with Clarabridge Engage:
  8. Social Studio allows you to tap into the power of social media in your marketing, customer service, and sales organizations.

    Categories in common with Clarabridge Engage:

    CC
    the alerts and the engagement console was the best which I liked

    Reviewers say compared to Clarabridge Engage, Salesforce Social Studio is:

    Slower to reach roi
    More expensive
    #5
    #5
  9. Falcon.io

    (631)4.1 out of 5
    Optimized for quick response

    Falcon.io enables marketing teams working in HQ, local marketing groups or dealerships, and supporting agencies, to collaborate to ensure a consistent brand presence across the different social media types. The platform incorporates complete functionality for social marketing and yet remains simple to use with an engaging, visualisation-based user experience (UX).

    Categories in common with Clarabridge Engage:
  10. Falcon.io enables marketing teams working in HQ, local marketing groups or dealerships, and supporting agencies, to collaborate to ensure a consistent brand presence across the different social media types. The platform incorporates complete functionality for social marketing and yet remains simple to use with an engaging, visualisation-based user experience (UX).

    Categories in common with Clarabridge Engage:

    Ananda S.
    AS
    Falcon is simple to use, has an awesome UX and all the times I needed help, the customer service team was fast and assertive. The reports are incredible and really helpful for my team to measure...Read more

    Reviewers say compared to Clarabridge Engage, Falcon.io is:

    Easier to set up
    Better at support
    Easier to admin
    #6
    #6
  11. AgoraPulse

    (542)4.5 out of 5

    AgoraPulse is a Social Media Marketing and CRM suite that helps agencies, business owners and marketers to manage their Facebook page, Twitter and Instagram accounts.

    Categories in common with Clarabridge Engage:
  12. AgoraPulse is a Social Media Marketing and CRM suite that helps agencies, business owners and marketers to manage their Facebook page, Twitter and Instagram accounts.

    Categories in common with Clarabridge Engage:

    AD
    Agora's social inbox provides a very easy to use layout and allows my team to stay on top of all conversations across multiple platforms

    Reviewers say compared to Clarabridge Engage, AgoraPulse is:

    Easier to set up
    More usable
    Easier to admin
    #7
    #7
  13. Zoho Social

    (2,077)4.5 out of 5

    Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

    Categories in common with Clarabridge Engage:
  14. Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

    Categories in common with Clarabridge Engage:

    CM
    The ability to post, and schedule posts in advance. The opportunity to interact with our social media audience on one platform.

    Reviewers say compared to Clarabridge Engage, Zoho Social is:

    Easier to set up
    More usable
    Easier to admin
    #8
    #8
  15. Meltwater

    (832)3.7 out of 5
    Optimized for quick response

    Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.

    Categories in common with Clarabridge Engage:
  16. Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.

    Categories in common with Clarabridge Engage:

    Sheriden S.
    SS
    Influencer lookup and Engage are very helpful tools, and help my team target press releases, plan our media and really understand our metrics.

    Reviewers say compared to Clarabridge Engage, Meltwater is:

    More expensive
    #9
    #9
  17. Khoros Marketing

    (89)3.8 out of 5

    Khoros Marketing (formerly Lithium+Spredfast) is a Social Media Management System that enables companies to monitor, manage and measure social media initiatives.

    Categories in common with Clarabridge Engage:
  18. Khoros Marketing (formerly Lithium+Spredfast) is a Social Media Management System that enables companies to monitor, manage and measure social media initiatives.

    Categories in common with Clarabridge Engage:

    William G.
    WG
    Their integrated solution is world class as is their account and strategy team. Really, the solution and it’s capacity will blow your mind. In addition, they don’t over promise. What they do, they...Read more

    Reviewers say compared to Clarabridge Engage, Khoros Marketing is:

    Slower to reach roi
    More expensive
    #10
    #10
  19. Conversocial

    (69)4.4 out of 5
    Optimized for quick response

    Social customer service solutions.

    Categories in common with Clarabridge Engage:
  20. Social customer service solutions.

    Categories in common with Clarabridge Engage:

    Bernardo D.
    BD
    This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to...Read more

    Reviewers say compared to Clarabridge Engage, Conversocial is:

    Slower to reach roi
    Easier to set up
    More usable
    #11
    #11
  21. Sendible

    (693)4.5 out of 5
    Optimized for quick response

    Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.

    Categories in common with Clarabridge Engage:
  22. Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.

    Categories in common with Clarabridge Engage:

    TJ N.
    TN
    Sendible keeps me from spending time on social media while allowing me to post and engage! The ability to schedule from one central location is also a huge bonus for me. I can see all of my social...Read more

    Reviewers say compared to Clarabridge Engage, Sendible is:

    Easier to set up
    Easier to admin
    Easier to do business with
    #12
    #12
  23. eclincher

    (293)4.7 out of 5

    eClincher provides a complete and intuitive software solution to efficiently manage social media presence. Key features: publishing, auto posting and recycle content, social inbox, engagement, monitoring, content curation, influencers, advanced analytics, reports, team collaboration, and much more. Integrated with Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, YouTube...

    Categories in common with Clarabridge Engage:
  24. eClincher provides a complete and intuitive software solution to efficiently manage social media presence. Key features: publishing, auto posting and recycle content, social inbox, engagement, monitoring, content curation, influencers, advanced analytics, reports, team collaboration, and much more. Integrated with Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, YouTube...

    Categories in common with Clarabridge Engage:

    UL
    The functionality and features are amazing you can literally manage all of your accounts in one place.

    Reviewers say compared to Clarabridge Engage, eclincher is:

    Easier to set up
    Better at meeting requirements
    Easier to do business with
    #13
    #13
  25. Reputation.com

    (483)4.4 out of 5
    Optimized for quick response

    Manage business reviews with enterprise reputation management software

    Categories in common with Clarabridge Engage:
  26. Manage business reviews with enterprise reputation management software

    Categories in common with Clarabridge Engage:

    AA
    Easy user interface for us and our employees. Great partner relationship with reputation.com. Great support from our CSM. We have great buy in from our employees.

    Reviewers say compared to Clarabridge Engage, Reputation.com is:

    Slower to reach roi
    Better at meeting requirements
    More usable
    #14
    #14
  27. Socialbakers

    (113)4.2 out of 5

    Socialbakers – pro analytics, exclusive benchmarks, ads & content tools, and free data-driven stats for all smarter social marketers

    Categories in common with Clarabridge Engage:
  28. Socialbakers – pro analytics, exclusive benchmarks, ads & content tools, and free data-driven stats for all smarter social marketers

    Categories in common with Clarabridge Engage:

    AP
    Social Baker's reporting remains the best in the business, however, the evolution of the suite takes things to a new level and demonstrates how the platforms intuitive approach can be applied to...Read more

    Reviewers say compared to Clarabridge Engage, Socialbakers is:

    Easier to set up
    Easier to admin
    More usable
    #15
    #15
  29. Fanbooster

    (306)4.5 out of 5

    Traject Social is a social media management software that enables agencies to schedule, publish, manage, curate content, monitor success, track ROI, and ultimately drive customer engagement across social channels. Built for agencies and driven by your needs, Traject Social can work for agencies and businesses whether they are managing 3 profiles, or 300.

    Categories in common with Clarabridge Engage:
  30. Traject Social is a social media management software that enables agencies to schedule, publish, manage, curate content, monitor success, track ROI, and ultimately drive customer engagement across social channels. Built for agencies and driven by your needs, Traject Social can work for agencies and businesses whether they are managing 3 profiles, or 300.

    Categories in common with Clarabridge Engage:

    AN
    We have used a competitor's software for more than a year. It lacked the ability to "listen" and track analytics in an in-depth way. Social Report changed all of that for us on DAY ONE of the...Read more

    Reviewers say compared to Clarabridge Engage, Fanbooster is:

    Easier to set up
    Easier to admin
    Easier to do business with
    #16
    #16
  31. Brandwatch

    (266)4.4 out of 5

    Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

    Categories in common with Clarabridge Engage:
  32. Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

    Categories in common with Clarabridge Engage:

    Vaughn M.
    VM
    Easy access to social media analysis and large volumes of social media content. We're a market research company that uses this type of data for research based insights. The easy access to this...Read more

    Reviewers say compared to Clarabridge Engage, Brandwatch is:

    Easier to do business with
    Better at support
    Better at meeting requirements
    #17
    #17
  33. Mention

    (423)4.3 out of 5

    Mention is a social media marketing suite enabling brands & agencies to drive the conversation: be in the know with Listen, our online monitoring tool, and spread the word with Publish.

    Categories in common with Clarabridge Engage:
  34. Mention is a social media marketing suite enabling brands & agencies to drive the conversation: be in the know with Listen, our online monitoring tool, and spread the word with Publish.

    Categories in common with Clarabridge Engage:

    Pauline d.
    PD
    - Mention monitor the web BUT also social networks - The product is very easy to use - Email notifications are great - Influencers score makes it very easy to find most important people to...Read more

    Reviewers say compared to Clarabridge Engage, Mention is:

    Easier to set up
    More usable
    Easier to admin
    #18
    #18
  35. Semrush

    (1,004)4.5 out of 5

    Online Visibility and Content Marketing SaaS Platform

    Categories in common with Clarabridge Engage:
  36. Online Visibility and Content Marketing SaaS Platform

    Categories in common with Clarabridge Engage:

    TA
    There are many aspects of the tool our marketing team enjoys. The first benefit of SEMrush is the reporting tool. The ability to create custom client reports with our logo has benefited us in many...Read more

    Reviewers say compared to Clarabridge Engage, Semrush is:

    Easier to set up
    Better at meeting requirements
    Easier to admin
    #19
    #19
  37. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Clarabridge Engage:
  38. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Clarabridge Engage:

    EL
    It is used by our customer support team and it helps us address customer needs in a timely manner. We can engage with our customer from any point in the buyer journey as well as with post-purchase...Read more

    Reviewers say compared to Clarabridge Engage, Zendesk Support Suite is:

    Easier to set up
    Better at meeting requirements
    More usable
    #20
    #20
  39. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Clarabridge Engage:
  40. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Clarabridge Engage:

    AA
    The Freshdesk dev team does a great job working with us to customize our portal to look like our company website. The relatively new Discuss feature within tickets is a great real-time...Read more

    Reviewers say compared to Clarabridge Engage, Freshdesk is:

    Easier to set up
    More usable
    Easier to admin