BC
B C.
software consultant
Computer Software
Small-Business (50 or fewer emp.)
"Simple tool that saves a lot of time after calls"
5/5
What do you like best about Claap?

Claap has been a really useful addition to our call and meetings. What I like most is that it captures meetings without needing a bot to join the call, which makes conversations feel much more natural. The AI summaries and transcripts are quite accurate and help us quickly understand what was discussed and what needs to happen next. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Nothing much to dislike, everything is working good for me and I haven't found any major issue so far. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Streamlined Project Discussions with Helpful AI Summaries"
4.5/5
What do you like best about Claap?

What I like best about Claap is how it simplifies project discussions and meeting follow-ups. The AI-generated summaries and recordings help me quickly review important points without taking manual notes. It also makes team collaboration smoother by keeping everyone aligned on tasks, updates, and action items. Review collected by and hosted on G2.com.

What do you dislike about Claap?

sometimes the AI summaries can miss small contextual details from long project discussions. Also, for new users, some advanced features can take a little time to fully understand. Review collected by and hosted on G2.com.

Arkajit D.
AD
Arkajit D.
Chief Technology Officer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Claap Makes Async Video Collaboration Easy with Smart AI Summaries and Search"
4.5/5
What do you like best about Claap?

The aspect that I love most about Claap is how it makes asynchronous collaboration easy through sharing updates, walk-throughs, and feedback via video recordings rather than having meetings all the time. This helps to minimize unnecessary meetings while still maintaining effective and contextual communication.

Claap also has artificial intelligence summaries, transcripts, and video search capabilities, making it easier to skim through the discussion and highlight the important parts without having to watch the entire recording. This is helpful in high-speed settings where team members may have different schedules or locations.

All of these features help improve communication effectiveness, collaboration, and knowledge sharing. Review collected by and hosted on G2.com.

What do you dislike about Claap?

The first problem with Claap is that the app will become ineffective if the team uses it to conduct conversations asynchronously instead of conducting real-time conversations in order to resolve issues much quicker than using asynchronous ones.

Furthermore, one might think that video management needs to be done more accurately; thus, with an increasing number of videos being stored in the database of Claap, users may find difficulties while navigating through this content.

Finally, even though it is very convenient to read the AI-generated summary or transcript, they are often not fully correct and have to be verified manually by a user. Review collected by and hosted on G2.com.

Mohit K.
MK
Mohit K.
Product Manager
Mid-Market (51-1000 emp.)
"Claap Keeps Product Decisions Organized and Makes Async Collaboration Effortless"
5/5
What do you like best about Claap?

As a Product Manager, Claap has become one of my most useful tools for keeping product discussions organized and making sure important decisions don’t get lost after meetings. Rather than relying on handwritten notes or long meeting recaps, each conversation is automatically captured with transcripts, summaries, and clear action items.

I especially appreciate how easy it is to share short video updates with engineering, design, and stakeholders, which has helped cut down on unnecessary meetings. The search functionality also makes it straightforward to revisit past discussions, product decisions, and customer feedback without wasting time scrolling through chat threads or digging through recordings. Overall, the platform fits naturally into our product workflow and has made asynchronous collaboration significantly more effective. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Overall, my experience has been very positive. One improvement I’d like to see is more flexibility when customizing AI generated meeting summaries for different audiences for example, leadership updates versus more technical discussions. The default summaries are already useful, but additional formatting and customization options would make them even more valuable. Review collected by and hosted on G2.com.

Aditya P.
AP
Aditya P.
System Engineer
Enterprise (> 1000 emp.)
"Effortless Async Screen Recordings for Clear Technical Knowledge Sharing"
5/5
What do you like best about Claap?

As a System Engineer, I often need to explain infrastructure changes, deployment procedures, server configurations, and troubleshooting steps to different teams. Claap has made this much more efficient because I can record my screen with clear voice explanations, rather than scheduling multiple meetings for the same topic. It’s especially helpful for documenting technical workflows, sharing system updates, and creating quick knowledge sharing videos that others can revisit. This asynchronous approach lets team members review the information whenever they’re available, which reduces interruptions while still keeping everyone aligned. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Overall, my experience has been very positive, but managing a large collection of recordings can become a bit challenging as projects grow. Improved folder organization, along with more advanced search and filtering options, would make it much easier to find older technical walkthroughs when I need them. Also, longer recordings sometimes take a little extra time to process, though it has never been a major issue for me. Review collected by and hosted on G2.com.

Gul M.
GM
Gul M.
Information Technology Project Coordinator
Enterprise (> 1000 emp.)
"Claap Streamlines Async Product Communication and Feedback"
5/5
What do you like best about Claap?

As a strategic IT manager, I found Claap especially valuable for bridging the gap between strategy and execution. Communicating product requirements clearly across different teams can be challenging, since each stakeholder needs a different level of detail. With Claap, I was able to record feature overviews, explain business requirements, and walk through prototypes in a way that felt much more effective than relying on lengthy documents. Team members could watch the recordings when it suited them, which reduced delays and helped everyone stay aligned around the same objectives.

I also appreciated how much easier it made gathering and sharing feedback. During feature reviews and release planning, instead of organizing multiple meetings, I could share a recording and collect comments directly from stakeholders. This streamlined the review process and made discussions more productive, because everyone had the same context before weighing in. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Overall, my experience with Claap has been positive. If I had to point to one area that could be improved, it would be the way larger content libraries are managed. As recordings build up over time across multiple projects and teams, stronger organization tools and more robust filtering would make it easier to find specific discussions or decisions from past product cycles. The current search functionality is helpful, but adding a bit more structure would make long-term knowledge management even smoother. Review collected by and hosted on G2.com.

Aman C.
AC
Aman C.
Software Engineer
Enterprise (> 1000 emp.)
"Claap Streamlines Engineering Updates with Clear, Time-Saving Walkthroughs"
5/5
What do you like best about Claap?

Claap has helped our engineering team cut down on unnecessary meetings and communicate more clearly about technical work. Whether we’re demonstrating a bug, walking through a complex implementation, reviewing a new feature, or sharing deployment updates, recorded walkthroughs save time and reduce misunderstandings. Overall, it’s made asynchronous collaboration much smoother, so developers can stay focused on coding while still keeping everyone aligned on project progress. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Overall, the experience has been smooth, but there are occasional moments when uploading longer recordings takes a bit more time than I expect. I also wish there were more advanced options for organizing recordings within larger engineering projects, especially when managing a lot of material at once. These are minor issues, though, and they haven’t significantly affected our day-to-day workflow. Review collected by and hosted on G2.com.

Sanjana Y.
SY
Sanjana Y.
Digital marketer
Enterprise (> 1000 emp.)
"Streamlined Video Updates and Timestamped Feedback That Save Us Time"
5/5
What do you like best about Claap?

As a Marketing Manager, I really appreciate how Claap streamlines communication without depending on constant meetings. Our team uses it to share campaign updates, creative feedback, product launch plans, and content reviews through short video recordings. It’s simply easier to explain ideas visually than to rely on long email threads or back and forth chat messages. The timestamped comments are especially helpful because the feedback stays tied to the exact moment in the video, which keeps revisions clearer and much more organized. We also use Claap to onboard new team members and to document marketing processes, and that has helped us build a dependable knowledge base. Overall, it has strengthened collaboration across marketing, design, content, and product teams while saving valuable time. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Claap has been easy for our team to adopt, but there are a few areas where it could be stronger. As our video library keeps growing, locating older recordings can sometimes take longer than I’d expect. More advanced search capabilities, along with folders and tagging, would make organizing and managing content much easier. I’d also like to see deeper integrations with marketing and project management platforms so we can streamline workflows even further. Overall, these feel like relatively minor enhancements, and they haven’t had a meaningful impact on our day to day work. Review collected by and hosted on G2.com.

Nidhi V.
NV
Nidhi V.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Claap Makes Technical Updates and Code Reviews Effortless"
5/5
What do you like best about Claap?

As a software engineer, I find Claap to be a very useful tool for sharing technical updates and explaining complex topics without having to schedule multiple meetings. Rather than writing long messages or trying to walk through code changes over chat, I can record a quick walkthrough and share it with the team. The screen recording quality is excellent, and the timestamped comments make it easy for teammates to ask questions or give feedback on specific moments in the recording. We also use it for code reviews, feature demos, bug explanations, and onboarding new developers. Because everyone can watch the recordings when it works for them, communication has become much more flexible especially when collaborating with distributed teams across different time zones. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Overall, my experience has been positive, but I think Claap could do a better job organizing recorded content. As the library of videos grows, locating older recordings can sometimes take longer than I expect. More advanced search filters, better tagging options, and stronger folder management would make navigation much easier and more intuitive. I’d also like to see additional integrations with developer tools and project management platforms to support a more connected workflow. These feel like relatively small improvements and don’t impact the platform’s core functionality. Review collected by and hosted on G2.com.

Chaman S.
CS
Chaman S.
Data Analyst
Mid-Market (51-1000 emp.)
"Seamless Async Collaboration That Boosts Team Productivity"
5/5
What do you like best about Claap?

What I appreciate most about Claap is its asynchronous collaboration capability, which has significantly improved the effectiveness of our technical discussions and model review processes. Sharing machine learning model results, data visualizations, notebook walkthroughs, and experimental findings through screen recordings is incredibly easy. It helps us communicate complex analyses clearly to the entire team without having to rely on live meetings every time.

The platform has also been consistently fast and stable. Recording and playback feel seamless, so our workflow stays uninterrupted. Onboarding is straightforward, and new team members can start using the platform effectively in a short amount of time. Support has been responsive and helpful as well. Overall, the ROI relative to pricing feels strong: meeting time has decreased, decision-making has sped up, and team productivity has improved noticeably. Review collected by and hosted on G2.com.

What do you dislike about Claap?

My experience has been overwhelmingly positive. If there’s any room for improvement, it would be in video library management and more advanced search tools for larger projects. As the number of recordings grows, having richer tagging, filtering, and organizational options would make it even easier to locate specific content quickly. That said, these are minor enhancements and they don’t detract from the platform’s core usefulness or reliability. Review collected by and hosted on G2.com.