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CivicBot

](/products/civicbot/reviews)

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CivicBot is an AI-powered 311 chatbot for cities. Residents submit service requests and get instant answers 24/7 through an embeddable widget. Integrates directly with Cityworks and Trimble Unity, or delivers via email. Replaces phone-based 311 intake at a fraction of the cost — Pew benchmarks municipal 311 calls at $3.39 each; CivicBot handles unlimited requests on flat-rate plans starting at $200/month. Live in 15 minutes. 30-day free trial.

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When users leave CivicBot reviews, G2 also collects common questions about the day-to-day use of CivicBot. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

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