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Citras

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Citras is a coordination console for ambulance and patient-transport centres, by MBTenerife. It puts every ambulance, every transfer and every alert on one screen. Routes for scheduled transfers (dialysis, rehabilitation, consultations) are planned automatically from each patient's needs, pickup window and appointment time, and replanned when something changes: a new transfer, an urgent call or a vehicle in the workshop. The coordinator sees the live map, urgent calls in progress, the fleet with its daily checks and expiring supplies, and staff qualifications. Crews use a phone app to clock in, check the ambulance before leaving, follow their route sheet and report breakdowns. Patients and families get a link showing where their ambulance is and when it arrives, with no registration and no app to install. For ambulance companies, hospitals, mutual insurers and multi-company contracts. Interface in Spanish. Citras is currently a working prototype with a public demo.

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