Citizenserve Code Enforcement is a modern, mobile-first code enforcement platform designed specifically for small to mid-sized municipalities and counties.
It streamlines the entire enforcement lifecycle — from complaint intake and case creation to field inspections, violation documentation, and resolution. Officers can perform complete inspections using any web browser on tablets or phones (even offline), capture photos, enter results, generate professional reports, and schedule re-inspections on the spot.
Key features include automated workflows, intelligent notifications, violation tracking, custom reporting, and seamless integration with ESRI ArcGIS and Citizenserve’s permitting system. The platform also includes Amie, our intelligent AI assistant, which helps suggest code references and auto-generate inspection notes during field work.
What truly sets Citizenserve apart is its exceptional ease of use and outstanding long-term support. Many departments have trusted us for over 20 years because we deliver reliable, efficient tools without the complexity or high cost of enterprise systems.
Perfect for code enforcement teams that want to reduce paperwork, resolve cases faster, and improve transparency while maintaining excellent service to their community.