Rocio B.
RB
Rocio B.
Classification and Compensation Coordinator
Higher Education
Mid-Market (51-1000 emp.)
" Very require turn-around time on background checks"
4.5/5
What do you like best about Cisive?

Quick turn-around time on criminal background checks and ease of using site. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

Can get expensive and for some reason we have to order the SSN verification report although we don't need it since we use e-verify. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easiest software I have found!"
5/5
What do you like best about Cisive?

Intellicorp is a very user friendly website. I never have any issues at all and I use it everyday! Review collected by and hosted on G2.com.

What do you dislike about Cisive?

There is nothing that I dislike! Everything has been really easy to use. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Timely and Thorough background checks"
5/5
What do you like best about Cisive?

The Intellicorp is very user-friendly and I can quickly generate background check invites for final job applicants. The results are delivered within a day or two. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

This is hard to answer but I guess I would say that sometimes issues arise that IntelliCorp cannot advise us on for legal reasons but the issue doesn't seem to warrant paying an attorney. Review collected by and hosted on G2.com.

JC
Jessica C.
Human Resources Admin
Mid-Market (51-1000 emp.)
"Product is accurate, easy to use and our Account Manager Jenai is super friendly and responsive! "
5/5
What do you like best about Cisive?

Product is accurate, easy to use and our Account Manager Jenai is super friendly and responsive! The reports come within 10 days of processing. If there's a delay on a report Intellicorp notifies you of the delay. Should I need further details regarding the delay I reach out to our account manager and she lets me know exactly what the delay is. When human error occurs Jenai is very helpful to fix the issue. You get notified via email as soon as the background check is complete. When the account manager is out or on vacation the person covering for her is also very friendly and responsive. Customer service is top notch. Been using the system for four years and everything is working. Not to mention, when requesting permission to apply to run background checks for other states, Jenai is there to assist with completing the application and letting me know what the process entails. In addition, she notifies me of the status of the application. Overall, I love the product and our account manager. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

There's not one thing I can think of! The customer service team and staff are great! Review collected by and hosted on G2.com.

DO
Donna O.
Director of HR
Enterprise (> 1000 emp.)
"Excellent service!"
4.5/5
What do you like best about Cisive?

Dedicated support, decent turn around time. I’m happy with the service Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I find that some stuff doesn’t show up on the checks Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great. "
5/5
What do you like best about Cisive?

Detailed reports and great customer service. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

Sometimes it takes a while for reports to come back. Review collected by and hosted on G2.com.

BP
Briana P.
HR Supervisor
Enterprise (> 1000 emp.)
"Average experience"
3.5/5
What do you like best about Cisive?

In most cases, the results are clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

Sometimes it can take longer than expected to obtain results. Review collected by and hosted on G2.com.

Jason M.
JM
Jason M.
Director of Membership
Hospitality
Mid-Market (51-1000 emp.)
"Easy format entering search details and very quick return on candidate searches. "
4/5
What do you like best about Cisive?

The features I like best are the options to tailor the search with additional products. The quick returns are nice as well. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

It is always difficult when a search is delayed and the message indicating a delay does not give a specific reason for the delay. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Best Value and Functionality for Online Background Checks"
4.5/5
What do you like best about Cisive?

Great price point. Easy to use. Intellicorp is as good if not better than any of its competitors. It has the functionality to do almost everything that we need done in regard to employment screening. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I dislike the added court fees for conducting background checks in certain jurisdictions. I realize that this is out of Intellicorp's control, but still it makes it difficult to budget at times, because you don't ever know what to expect in that regard. Review collected by and hosted on G2.com.

TF
Tiffany F.
HR Manager
Enterprise (> 1000 emp.)
"Good Experience "
4.5/5
What do you like best about Cisive?

Intellicorp is easy to use and my contact is available for me. The site has very few outages and is reliable. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I would like to see more trainings provided on related subject matters that would educate and provide updated information on new cases and decisions coming to this area. Review collected by and hosted on G2.com.