Ease of Use

Great customer serivce

Great response time when need support with the system Review collected by and hosted on G2.com.

I do not believe that I have any downsides with Cisive Review collected by and hosted on G2.com.

We use IntelliCorp to vet volunteers who want to work with older adults as volunteer drivers, providing help at home, etc. We are pleased with the training they provide that that makes it straightforward to use and we feel confident in the results so we and the older adults we work with can feel safe knowing our volunteers have been screened. Review collected by and hosted on G2.com.

The process takes a little getting used to but Intellicorp helps you through it and once you've done it once or twice, you've got it! Review collected by and hosted on G2.com.

I like the fact that we can get most all background checks back within a reasonable amount of time. The fast turnarounds of the background checks help get the Caregivers processed more quickly. We need to expedite our hiring process at times, and it is nice that in most cases, we can get the Background checks back quickly- some same day if started early enough! The process makes it easier to clear our Caregivers and get them out to our clients! It is nice to be able to tell our clients (and family members) that we have screened and cleared our Caregivers who will be coming into their private homes. The details on the reports are essential too and allow us to see what/if any issues they may have had and when and make judgment calls from there. Running local, state, federal, criminal, sex offender, motor vehicle background checks are very essential for the type of work we do...we have to know that our Caregivers have clear backgrounds and driving records and the Intellicorp reports are quite thorough and cover all the necessary areas! Also, the few times I have had to reach out to the team, they have been able to answer all of my questions, pleasantly and professionaly! Review collected by and hosted on G2.com.

Some state checks take more than a couple of days to get back, slows down the onboarding process and means it will take longer to get our Caregivers activated and out with our clients. Would be nice to know at the time of submission the estimated time of return of the background checks or have a list of states that typically do take longer just so we know ahead of time - if that is the only thing we are waiting for before a Caregiver csasn get out to a client, it gets a little frustrating! Review collected by and hosted on G2.com.

Intellicorp is very straightforward! The platform is easy to use, and I feel like it's secure. I appreciate that they do a training every few months to remind me about rules on background checks and other laws--though I know it's a requirement. I also work with fiscal, so I like how all my invoices are all in one place and it also tells me which background checks go with each invoice, as I have to allocate each background check to different programs/departments. Review collected by and hosted on G2.com.

The part that I have trouble with, and I don't necessarily think it's an Intellicorp problem, is when someone I need a background check for has two last names or a hyphenated last name. It advises that it would have an easier time if the name is one word or not hyphenated. Sometimes I don't have that option. Review collected by and hosted on G2.com.

Pricing is excellent, quick turnaround time for background check results, and the candidate direct feature makes my job easier. Review collected by and hosted on G2.com.

I feel like IntelliCorp could do more improvements on the drug screen feature. But it has improved in the last year. I like the update they recently did where now you can see each drug listed and if there is a negative or positive beside the name of the particular drug. It is apparent that IntelliCorp is improving. Review collected by and hosted on G2.com.

I like their automatic prompts and ease of access. when I log in, my password and username are always saved and successfuly prompted. Submitting a new background check is easy and the steps are concise. I like that if the access link expires before the applicant has time to complete it, I have the ability to resend the link without a hassle. Review collected by and hosted on G2.com.

I wish I knew more about the expanse, but for what my purpose in using it is, it is okay. For my primary position, there is not a need for me to explore many other options on the intellicorp website. Potential staff hires that have given me feedback on the background check process. Review collected by and hosted on G2.com.

IntelliCorp is not only an excellent company for National Background screenings. They also have fantastic Customer Service! Their team is prompt, knowledgeable, and helpful! They are also great at keeping customers informed on the latest news and regulations. We would recommend them to anyone who needs background services. Review collected by and hosted on G2.com.

There is nothing to dislike about IntelliCorp Review collected by and hosted on G2.com.

The ability to verify that the potential candidate is who they claim to be. Review collected by and hosted on G2.com.

In our industry, it is not beneficial when a good candidate is not hired due to the lengthy time it takes to gather the required information, especially if they have lived in multiple states. Review collected by and hosted on G2.com.

IntelliCorp makes obtaining information about applicants and new hires so easy. The data is clear and precise. Review collected by and hosted on G2.com.

I would like to be able to customize the notifications sent to applicants. This feature currently isn't an option that I am aware of. Review collected by and hosted on G2.com.

Intellicorp has very reliable customer service, and they are quick to respond. Review collected by and hosted on G2.com.

Sometimes it takes a while for a background check to be completed. However, it is an accurate background check. Review collected by and hosted on G2.com.