--- title: Cisive Reviews meta_title: 'Cisive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 116 reviews by the users' company size, role or industry to find out how Cisive works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 116 scale: '5' date_modified: '2026-07-17' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Cisive Reviews **Vendor:** Cisive **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.7/5.0 **Total Reviews:** 116 ## About Cisive We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com ## Cisive Pros & Cons **What users like:** - Users appreciate the **fast and exceptional customer support** provided by Cisive, enhancing their overall experience. (20 reviews) - Users appreciate the **ease of use** of Cisive, highlighting its smooth integration with ATS and credentialing platforms. (15 reviews) - Users commend Cisive for its **excellent customer support** , highlighting quick responses and dedicated assistance on various needs. (12 reviews) - Users appreciate the **fast and responsive customer service** of Cisive, enhancing their overall experience and efficiency. (10 reviews) - Users value the **fast response time** of Cisive, appreciating quick and clear communication from the support team. (10 reviews) - Integrations (9 reviews) - Product Quality (9 reviews) - Communication (8 reviews) - Features (8 reviews) - Speed (8 reviews) **What users dislike:** - Users note a **lack of efficient time management** in Cisive, affecting the speed and clarity of results. (3 reviews) - Users experience **delays** in getting results from Cisive, impacting efficiency and clarity during organizational changes. (2 reviews) - Users find Cisive **expensive** , yet believe the investment is justified by its value and quality offered. (2 reviews) - Users express frustration over the **lack of clarity** in Cisive's processes and organizational structure, hindering effective task management. (2 reviews) - Users express frustration with the **time limitations** in receiving results, hindering efficient task completion. (2 reviews) - Unclear Information (2 reviews) - Complexity (1 reviews) - Complex Processes (1 reviews) - Inaccuracy (1 reviews) - Lack of Knowledge (1 reviews) ## Cisive Reviews ### 1. Great background check system **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca M. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisive?** I like how quick it gets results back to us. It is the best system we have used for getting background records. **What do you dislike about Cisive?** There is not anything that stands out that is really not worth using it. **Recommendations to others considering Cisive:** This is less expensive and easier than other systems **What problems is Cisive solving and how is that benefiting you?** We must onboard our mentors quickly and efficiently. Getting people ready to mentor is the first real experience with us, and sets the tone. We need to do it quickly and without mistakes or having to redo. ### 2. Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2019 **What do you like best about Cisive?** Ease of use - easy to request background checks, motor vehicle records, and drug screens. The format also displays results cleanly and able to find. **What do you dislike about Cisive?** For Adverse Actions, I wish there was automatically generated communication that we are able to send to those affected individuals. I have had this feature on other screening providers. **What problems is Cisive solving and how is that benefiting you?** We review the requested results to protect our customers and our staff. We find it incredibly beneficial to safeguard our stores from possibile liability. ### 3. Timely results and great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2019 **What do you like best about Cisive?** The customer service we receive from our strategic accounts manager is excellent. Anytime we have a question about a result, the manager will quickly give or find an answer for us. **What do you dislike about Cisive?** Filling in all the information can see like a tedious and daunting task when you have multiple records to run. **What problems is Cisive solving and how is that benefiting you?** We use the results to help with hiring prospective employees for our company. The timely results have helped us tremendously to save time and money. ### 4. Senior Technical Recruiter **Rating:** 3.5/5.0 stars **Reviewed by:** Ayushi S. | Senior Technical Recruiter , Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisive?** The new candidate portal has been very easy to use and saves us a lot of time during on boarding. **What do you dislike about Cisive?** Having to use a separate portal for background checks **What problems is Cisive solving and how is that benefiting you?** Provides great detailed background results for us to hire the best candidates ### 5. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Christina M. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Cisive?** When we were moving to digital they recommended how they could help us make their paperwork digital and it's been the best decision we have ever made **What do you dislike about Cisive?** Nothing really. It's simple and easy to use. **What problems is Cisive solving and how is that benefiting you?** The digital process ### 6. Great Resource **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Cisive?** Very easy to use, and our representative is always readily avaialbe for questions. **What do you dislike about Cisive?** Inability to connect Intellicorp to other applications we have begun to use such as WorkBright. Perhaps it can be integrated and I just don't know about it. **Recommendations to others considering Cisive:** none at this time **What problems is Cisive solving and how is that benefiting you?** Hiring candidates that contribute to a safe work environment. Helps to keep us consistent. ### 7. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Cisive?** It's very easy to use and get set up. We use the self pay portal so our students have to pay for their background checks themselves. It makes it easier for us. **What do you dislike about Cisive?** The only problem are some technical issues but that is very rare. **Recommendations to others considering Cisive:** Very easy set up and easy to navigate **What problems is Cisive solving and how is that benefiting you?** We do nursing student background checks. ### 8. SSSF Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Cisive?** The online tools and archive features make processing easy. **What do you dislike about Cisive?** The checkbox interface is a bit cumbersome when processing several pages of results but not a huge deal. **What problems is Cisive solving and how is that benefiting you?** We are validating volunteer coaches. Using Intellicorp provides like background checks regardless of where the volunteer is from ### 9. Good results, solid customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisive?** Very responsive an personalized customer service. **What do you dislike about Cisive?** In some rare cases, the data is not the same as what we find manually. **What problems is Cisive solving and how is that benefiting you?** Automated submission of customer requests, automated initiation on those requests means we start moving a new request immediately and more accurately. ### 10. Does the job **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Cisive?** The online portal is highly effective and very convenient it makes sending and entering data very efficient. **What do you dislike about Cisive?** At times, particularly recently, the turnaround time is less than acceptable. This has impacted the start dates of many hires. **What problems is Cisive solving and how is that benefiting you?** Background checks (employment history and education background). Very useful in establishing reliability has become an integral component of onboarding practices. ### 11. Backgrounds done with ease. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie W. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Cisive?** Intellicorp is user-friendly and the turnaround rate is great. **What do you dislike about Cisive?** Price increases that impact our non-profit budget. **What problems is Cisive solving and how is that benefiting you?** Safe hiring practices. ### 12. Background for all! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2018 **What do you like best about Cisive?** This software is amazing! Not only can you do criminal background checks, you can do credit, general background, health, and even international backgrounds! So, they aren't just for big companies. You can use this software for medical institutions, business, and even non profit projects, to check volunteers. That is so wonderful because the procedure is easy and you can feel confident about people who are volunteering. **What do you dislike about Cisive?** I wish the packages were cheaper dependent on the business's size. Non profits have a hard time accessing background checks without making the actual volunteers pay for them. If the packages could be priced on a need as basis as well as business size, it could be a great resource for the non profit and volunteer community. **What problems is Cisive solving and how is that benefiting you?** Accessing client background checks to make sure they are safe enough to be around children. It gives many facets of backgrounds, conducting a whole picture of the person. ### 13. Comprehensive background checking solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2018 **What do you like best about Cisive?** I work in healthcare, and I love that their checks are very in depth, and the results are easy to review and understand. Very user friendly. **What do you dislike about Cisive?** Price point is a little high, but is also close to on point when you consider all the extras you get over a general background company, and results come back pretty quickly. **What problems is Cisive solving and how is that benefiting you?** Intellicorp helps us ensure the people we hire, and the ones we allow in the building as volunteers pass the set standards for working in a healthcare facility. This is a first line of defense in protecting our residents. ### 14. Intellicorp exceeded expectations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Cisive?** Intellicorp provides total view of candidates from verifications of education to reference check to criminal record check to medical and more all in one user interface **What do you dislike about Cisive?** I would like to see more integration capabilities with other applications such as SAP **What problems is Cisive solving and how is that benefiting you?** Ensuring that we hire the right candidates for the position. Intellicorp ensured we did not miss anything when hiring ### 15. Intellicorp works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2018 **What do you like best about Cisive?** full.background screening and court record search **What do you dislike about Cisive?** time for results can be long. costly in some counties **What problems is Cisive solving and how is that benefiting you?** troublesome employees ### 16. Intellicorp Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2018 **What do you like best about Cisive?** I like the accuracy and fast service of Intellicorp. **What do you dislike about Cisive?** Sometimes that prices can be a bit high. **Recommendations to others considering Cisive:** I think you will be extremely pleased with this company. They are fast and accurate. **What problems is Cisive solving and how is that benefiting you?** We do background checks on all employees. So we know whether the employee we are about to hire are a good fit for the company and its staff. ## Cisive Discussions - [How often will I be invoiced?](https://www.g2.com/discussions/intellicorp-billing-4ae11a5c-c9dd-46fb-b822-f4e92d129656) - 1 comment, 1 upvote - [Can I switch from invoice billing to credit card and vice versa?](https://www.g2.com/discussions/intellicorp-billing) - 1 comment, 1 upvote - [What information do I need to run a criminal search on an individual?](https://www.g2.com/discussions/intellicorp-searches-2e556cd4-eb4a-4356-adfa-c2501546ba02) - 1 comment, 1 upvote - [How long does a background check take?](https://www.g2.com/discussions/intellicorp-searches-517c1be4-224f-4353-9e87-69be1b7ed524) - 1 comment, 1 upvote - [What is the difference between a Federal Criminal Search and a Statewide Criminal Search?](https://www.g2.com/discussions/intellicorp-searches-bafdd093-21e8-4e6c-81bd-745c62462b6b) - 1 comment, 1 upvote - [View Cisive pricing details and edition comparison](https://www.g2.com/products/cisive-cisive/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+15%3A08%3A17+-0500&secure%5Bsession_id%5D=ef7e7292-7abb-40b8-88c7-d94b78c8ecb3&secure%5Btoken%5D=385ebd094867ef6f5af25ed425f40a9806f05e9dd20989a842a0d72547782fc6&format=llm_user) ## Cisive Integrations - [Avature](https://www.g2.com/products/avature/reviews) - [DriverReach](https://www.g2.com/products/driverreach/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [Infor HR Service Delivery](https://www.g2.com/products/infor-infor-hr-service-delivery/reviews) - [MD-Staff](https://www.g2.com/products/md-staff/reviews) - [myClinicalExchange by HealthStream](https://www.g2.com/products/myclinicalexchange-by-healthstream/reviews) - [Oracle Cloud](https://www.g2.com/products/oracle-cloud/reviews) - [SambaSafety](https://www.g2.com/products/sambasafety/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [symplr Workforce Management Suite](https://www.g2.com/products/symplr-workforce-management-suite/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TruckRight](https://www.g2.com/products/truckright/reviews) - [Vizient](https://www.g2.com/products/vizient/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## Cisive Features **Platform Basics** - Interoperability - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Generative AI** - AI Text Summarization **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Onboarding **AI Investigation and Verification - Background Check** - Verification ## Top Cisive Alternatives - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (444 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews)