--- title: Cisive Reviews meta_title: 'Cisive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 116 reviews by the users' company size, role or industry to find out how Cisive works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 116 scale: '5' date_modified: '2026-07-17' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Cisive Reviews **Vendor:** Cisive **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.7/5.0 **Total Reviews:** 116 ## About Cisive We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com ## Cisive Pros & Cons **What users like:** - Users appreciate the **fast and exceptional customer support** provided by Cisive, enhancing their overall experience. (20 reviews) - Users appreciate the **ease of use** of Cisive, highlighting its smooth integration with ATS and credentialing platforms. (15 reviews) - Users commend Cisive for its **excellent customer support** , highlighting quick responses and dedicated assistance on various needs. (12 reviews) - Users appreciate the **fast and responsive customer service** of Cisive, enhancing their overall experience and efficiency. (10 reviews) - Users value the **fast response time** of Cisive, appreciating quick and clear communication from the support team. (10 reviews) - Integrations (9 reviews) - Product Quality (9 reviews) - Communication (8 reviews) - Features (8 reviews) - Speed (8 reviews) **What users dislike:** - Users note a **lack of efficient time management** in Cisive, affecting the speed and clarity of results. (3 reviews) - Users experience **delays** in getting results from Cisive, impacting efficiency and clarity during organizational changes. (2 reviews) - Users find Cisive **expensive** , yet believe the investment is justified by its value and quality offered. (2 reviews) - Users express frustration over the **lack of clarity** in Cisive's processes and organizational structure, hindering effective task management. (2 reviews) - Users express frustration with the **time limitations** in receiving results, hindering efficient task completion. (2 reviews) - Unclear Information (2 reviews) - Complexity (1 reviews) - Complex Processes (1 reviews) - Inaccuracy (1 reviews) - Lack of Knowledge (1 reviews) ## Cisive Reviews ### 1. Enjoy the Website and Service **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca E. | H, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** I like how user friendly it is. Very easy, staright to the point, and quick to fill out. **What do you dislike about Cisive?** I dislike that it doesn't cover international background checks, but understand the added features that may be needed to supply that added service. **What problems is Cisive solving and how is that benefiting you?** Background checks are done in minimal time, meaning I get results very quick. I love the password security reset where you have to go through a quiz to brush up on your knowledge of background checks, laws, and procedures. It helps keep me in check! ### 2. It is easy to navigate on the website. **Rating:** 4.0/5.0 stars **Reviewed by:** Mathnasium@Home S. | Center Director of Mathnasium of Schaumburg, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2021 **What do you like best about Cisive?** The number of days it takes for background checks to come in at a reasonable time. **What do you dislike about Cisive?** I want a person on the other line, instead of a machine taking my call. **What problems is Cisive solving and how is that benefiting you?** There are no problems that I have seen with using IntelliCorp. ### 3. Current Information Is Key **Rating:** 5.0/5.0 stars **Reviewed by:** Heather M. | Finance/HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** I like that Intellicorp provides the most up-to-date information on laws, regulations, and access to new forms. I like the informative webinars that Intellicorp provides. I also really appreciate how quickly I receive results from Intellicorp. **What do you dislike about Cisive?** I have no issues with Intellicorp, we have used them for years. **What problems is Cisive solving and how is that benefiting you?** We can get accurate and quick results for Employee background checks. We have reduced our liability and gained knowledge from Intellicorp about the latest regulations. ### 4. Gets the job done! No issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Cisive?** Ease of use. Training available. Timely results and decent pricing. **What do you dislike about Cisive?** The system seems to be a little outdated and the website could be nicer. **What problems is Cisive solving and how is that benefiting you?** No problems at this time. The benefits are the ease of use and the results coming back in a timely manner. ### 5. Easy & Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** Intellicorp is user-friendly and always has fast turnaround times! Very reliable. **What do you dislike about Cisive?** Honestly, I don't have any complaints about Intellicorp. I have had no issues, and the turnaround time has always exceeded my expectations. **What problems is Cisive solving and how is that benefiting you?** Intellicorp is giving our company reliable results that are viable to our company's integrity. It helps provide us with peace of mind when making hiring decisions, knowing we are also hiring the best candidates for our clients too - ultimately giving the best customer service possible. ### 6. User-friendly platform meets our needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2021 **What do you like best about Cisive?** Simple process for both clients and the population we work with. **What do you dislike about Cisive?** Sometimes is a little hard to speak with a customer service representative on the phone. **Recommendations to others considering Cisive:** A user-friendly platform for both admin users and clients, which is always a plus when you are navigating a new process. Our users have never complained. **What problems is Cisive solving and how is that benefiting you?** Running background checks for prospective volunteers. ### 7. Comprehensive background checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Cisive?** I like that these background checks are super comprehensive. I can select different jurisdictions and names to review as well, and all of them are helpful. **What do you dislike about Cisive?** Sometimes it takes a while to get a background check back, but it's typically because there's a hold up in a specific jurisdiction reporting back to IntelliCorp. **What problems is Cisive solving and how is that benefiting you?** I'm making sure that all of our potential employees have clean backgrounds since they have to be in customer homes. ### 8. Intellicorp improves speed and efficiency through their great background and drug services **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Cisive?** they have great technology and a great team who are always available to help with questions or issues. Integrating with Intellicorp has greatly increased our speed and efficiency as a company. They are also always there to listen to our suggestions and try to make improvements. We have collaborated with their team frequently to try to improve of business and eliminate manual tasks that come with background and drug screens. They are always there to listen to our concerns and try to help. Their new software for candidates is great because it can be customized for your business which helps keep continuity between our software that our customers are accustomed to and intellicorp's software. **What do you dislike about Cisive?** their team seems to move slowly in some cases when trying to update their technology. This has caused some delays in implementation of their new API. We were also never told when they updated their API which caused some issues with the way we had our integration setup with them. They were quick to solve the issue but it did take some time. It can also some times be hard to get to the correct person to get an answer to a problem. **Recommendations to others considering Cisive:** Their sales team is very helpful and do a great job to walk you through all the services that they provide. I would definitely stay connected with them so that they are able to provide you demos and more information that could help your business. They API documentation was a lot to go through but ended up being very helpful to our business. I would use that and connect with your team so that you can keep continuity between your business and Intellicorp. **What problems is Cisive solving and how is that benefiting you?** We are able to more easily background check and drug screen our employees. We have also used their API to integrate our services so that we can increase our speed and efficiency as a company. This has allowed us to grow while also eliminating some of the manual tasks that we have in our systems. **Official Response from Antique Nguyen:** > Thanks for your review! We value the input from our clients so we are better positioned to provide the service you need. We are working hard to always improve all our capabilities, and we appreciate you taking the time on letting us know where you think we can improve. ### 9. Efficient and great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Cisive?** I like the quick response and attention we get from the support team whenever we have issues or needing assistance. There was a time that I needed immediate resolution to an issue we were having with a potential candidate, the team assigned to our account were all hands on deck to ensure we get the report we needed in a timely manner. If there is ever a time someone is not very knowledgeable about an issue or information being asked, the team does not hesitate to ask for a more seasoned team member to assist. That shows dedication and customer service at it's best. **What do you dislike about Cisive?** There is nothing for me to say at this time since we the products that we need from Intellicorp are just exactly what we need. **Recommendations to others considering Cisive:** Never hesitate to reach out to the Support Team, they are always ready and willing to help with your pre screening needs. **What problems is Cisive solving and how is that benefiting you?** There are different state requirements that we need to adhere to and Intellicorp has a dedicated team to support an organization's needs. We realized how efficient and effective the electronic ways of running a background. In particular, I really do like the Candidate Direct portal that proved to be very useful during this pandemic. **Official Response from Antique Nguyen:** > Thanks for your kind words. We value our clients and want to make sure we provide the products and services you deserve. We're glad to hear you're satisfied with our service! ### 10. Great Online Tool for HR! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** Quick and efficiently able to provide processed information! **What do you dislike about Cisive?** A la carte can be confusing when selecting the correct items. **What problems is Cisive solving and how is that benefiting you?** Confirmation of accurate information that is being provided by potential candidate. Extreme accuracy is provided, which is great! ### 11. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Cisive?** The process is quick and easy. The website is easy to navigate. **What do you dislike about Cisive?** The annual training seems somewhat outdated. **Recommendations to others considering Cisive:** Do it! **What problems is Cisive solving and how is that benefiting you?** IntelliCorp helps us to properly screen new employees and volunteers. ### 12. customer service isn't that great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Cisive?** pricing is competitive. Results were issued on time **What do you dislike about Cisive?** Customer service took a long time and isn't knowledgable **What problems is Cisive solving and how is that benefiting you?** I use IntelliCorp for background screening. The benefits are pricing and timely result. ### 13. Good background check system **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna C. | Hunan Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Cisive?** Easy to submit background checks and track status **What do you dislike about Cisive?** Completion dates are sometimes inaccurate **What problems is Cisive solving and how is that benefiting you?** IntelliCorp provides easy ways to stay compliant ### 14. Accept a few technical issues, IntelliCorp has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Cisive?** I like that I can extend a drug screen without sending a new link. I also like that I can resend the confirmation email and choose a different location for the drug screen. **What do you dislike about Cisive?** I dislike that the link expires before the 72 hours. I wish it was available for a little longer. Sometimes the drug screen results aren't received by the lab and it doesn't get updated. Also, the results take a while for both drug screen and background check. **What problems is Cisive solving and how is that benefiting you?** Sometimes I receive the results faster than usual so it keeps the onboarding process rolling **Official Response from Antique Nguyen:** > Thank you for providing some feedback. We are always looking for ways to improve and address client concerns. We appreciate you taking time to let us know what you think. ### 15. Best Customer Service and System support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Cisive?** Customer service is top notch. Quick responses and if any delays they keep you updated to what is going on. Great resources to utilize as well on their website. Many products and services to meet our needs in a changing market. **What do you dislike about Cisive?** At this time, there is nothing to dislike. **What problems is Cisive solving and how is that benefiting you?** We use their Candidate direct & adverse action letters to make sure we are staying in compliance across all cities & states we work in. This is a huge in this day and age. They have many products they offer with very user friendly dashboards and searches. If there is a way to save you time, IntelliCorp has the product for you! **Official Response from Antique Nguyen:** > Thanks for your feedback. We understand a big part of our job is to provide the best possible experience for our clients. Feel free to let us know whenever you have any issues, we're here for you. ### 16. Easy, Accurate, Affordable Service for our Background Screenings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2020 **What do you like best about Cisive?** The system is user friendly and they keep us in compliance with all the law changes. They have also worked with us to create an API directly into our own ATS system. Pricing is great for what we receive. **What do you dislike about Cisive?** That we need DOB and SS# upfront to schedule drug screen. We could get around this if we chose to use their Candidate Driven portal. **Recommendations to others considering Cisive:** They have many options available. Explain what you need and they will try to make it work. **What problems is Cisive solving and how is that benefiting you?** Keeping compliant with all the changing laws that vary state to state. When we need to send out FCRA they do it for us as well. ### 17. Great customer service and timely results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisive?** Michelle has always made herself very available to me, and I love that I get results back, most of the time, in less than a day. **What do you dislike about Cisive?** I can't really think of anything I don't like, it might be nice to have a simpler system to input information for background checks. **Recommendations to others considering Cisive:** I would recommend going with Intellicorp over another background check company. It's invaluable to have a relationship manager you can always contact. **What problems is Cisive solving and how is that benefiting you?** We use Intellicorp to screen our employees for felonies and other crimes, and it has been useful to make sure we retain the highest level of employee we can ### 18. IntelliCorp Works For Us **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about Cisive?** I like that it is so easy to use and they process background checks pretty quikly. **What do you dislike about Cisive?** Nothing really. Maybe send me text alerts? **Recommendations to others considering Cisive:** Look at it. I don't use it in conjunction with an ATS, but you should find out if IntelliCorp does with your system. I like it regardless of the ATS integration **What problems is Cisive solving and how is that benefiting you?** We had problems with our background process prior to employing Intellicorp. The process was cumbersome and very lengthy. IntelliCorp has made the process 100% easier! ### 19. Excellent Experience, Fast Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | HR Generalist, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Cisive?** The customer service is outstanding. I know who I can reach out to if we have a problem and get a quick response. **What do you dislike about Cisive?** The format of the backgrounds can sometimes be jumbled **What problems is Cisive solving and how is that benefiting you?** Being able to make decisions about potential new hires quickly ### 20. Works with you **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Cisive?** I get back the reports in a timely manner and if I have any question my email will be answered with 30 minutes. **What do you dislike about Cisive?** During Covid-19 it's hard to get someone on the phone. **What problems is Cisive solving and how is that benefiting you?** I started emailing my rep and the response is just a few minutes away. ### 21. Great Service, Intuitive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Cisive?** The online platform is extremely simple and user friendly. **What do you dislike about Cisive?** The auditing procress can be difficult, but I'm thankful they are so on top of it!. **What problems is Cisive solving and how is that benefiting you?** Background checks have an average turn around of 1-2 days! ### 22. Good for the price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Cisive?** The price of background has beaten all companies that reach out to us regarding background checks. **What do you dislike about Cisive?** Some counties take longer like Washoe county but for the most part, they are great at responding to a question regarding backgrounds. **Recommendations to others considering Cisive:** It's worked for our organization over the years. **What problems is Cisive solving and how is that benefiting you?** We like that sometimes it comes back quicker than estimated date. That's good because backgrounds can be lengthy at times. ### 23. IntelliCorp has great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Cisive?** When I have an issue it is worked on until resolved. I appreciate the fast turn around! **What do you dislike about Cisive?** I think the most difficult thing has been Covid 19 and courts being closed. This has caused issues with report turn around. **What problems is Cisive solving and how is that benefiting you?** We are catching potential issues with members who have criminal backgrounds that should keep them from working in our sport. ### 24. Solid background partnership **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Cisive?** Account manager Expertise User experience **What do you dislike about Cisive?** Given internal issues at our company, we have not Fully leveraged the partnership. **What problems is Cisive solving and how is that benefiting you?** Strong subject matter expertise Keeping our candidates and employees safe Market intelligence Compliance ### 25. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about Cisive?** The prompt customer service. Background checks always come back in a timely fashion. **What do you dislike about Cisive?** There is not much to dislike. Customer service is always friendly and willing to help. **What problems is Cisive solving and how is that benefiting you?** We are completing all of our necessary background checks. Having a company do the work for us is more efficient. ### 26. IntelliCorp Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about Cisive?** Expeditious service and always helpful when we need assistance. Friendly customer service and satisfied with how quickly we obtain the reports that we need. **What do you dislike about Cisive?** There is nothing about Intellicorp that I dislike. **What problems is Cisive solving and how is that benefiting you?** We run out background and MVR reports with IntelliCorp. Very happy with its service. ### 27. Payroll and IC Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela M. | Payroll Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Cisive?** We have been using Intellicorp for over 10 years, we switched to other companies to save a couple of bucks and realized quickly saving the few dollars is not worth the peace of mind in knowing you have a compliant, accurate and timely delivered screenings. Their FCRA certified team are informative and take their time to provide assistance. **What do you dislike about Cisive?** I wouldn't say a dislike, but for a short period of time Intellicorp online chat was unavailable but this was quickly fixed and the online chat was up and running in no time. If you have a hectic schedule like I do, this feature is priceless. **Recommendations to others considering Cisive:** Before you decide on a competitor, for whatever reason do your organization a favor and try Intellicorp Screening Services before making the final decision; I assure you - you will not regret it. **What problems is Cisive solving and how is that benefiting you?** Love the Account Management Team, I get the one on one attention with quick answers and support I need. ### 28. We use IntelliCorp for Background Checks and Drug Tests. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** Prompt feedback from IntelliCorp is what I like best about IntelliCorp. I will either get an email or can find what I need on their website. **What do you dislike about Cisive?** I honestly have not found anything about IntelliCorp that I dislike! **Recommendations to others considering Cisive:** We are extremely pleased with the services provided by IntelliCorp. I highly recommend them! **What problems is Cisive solving and how is that benefiting you?** When we began to implement background checks for potential hire screening, we began utilizing the services of IntelliCorp. It was a wise decision on our part. Shortly thereafter, we cancelled a long-standing contract for drug testing with another company to include drug testing through IntelliCorp. Drug testing through IntelliCorp costs us a bit more than with the other company but the simple online process and timely information provided by IntelliCorp is worth the extra cost. ### 29. Great Company to do background screening **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley H. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Cisive?** Turnaround time on background reports is very good! Proactively help me with the process - make sure that I am aware of the latest improvements. Very responsive to my questions and needs. **What do you dislike about Cisive?** At this point there have not been any problems with IntelliCorp. We are satisfied. **What problems is Cisive solving and how is that benefiting you?** We get background reports back quickly enough to hire candidates that we want. When drug screens were slowing us down, Rob helped us implement an on-site screening option that helps us move more quickly so as not to lose candidates. ### 30. Great Product, Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph P. | Staffing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** IntelliCorp is very helpful in making sure we're following appropriate FCRA laws. Their audits let us know where we had holes in our system and the background check process is a breeze. **What do you dislike about Cisive?** I have zero negative things to say about IntelliCorp. **Recommendations to others considering Cisive:** Cost effective and good people to work with. **What problems is Cisive solving and how is that benefiting you?** Namely compliance with current laws. It's great to have a company that understands laws and regulations as they are changing at a federal and state level to give us detailed advice on how to be compliant. ### 31. Very require turn-around time on background checks **Rating:** 4.5/5.0 stars **Reviewed by:** Rocio B. | Classification and Compensation Coordinator, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Cisive?** Quick turn-around time on criminal background checks and ease of using site. **What do you dislike about Cisive?** Can get expensive and for some reason we have to order the SSN verification report although we don't need it since we use e-verify. **What problems is Cisive solving and how is that benefiting you?** None, just like the quick turnaround ### 32. Easiest software I have found! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** Intellicorp is a very user friendly website. I never have any issues at all and I use it everyday! **What do you dislike about Cisive?** There is nothing that I dislike! Everything has been really easy to use. **What problems is Cisive solving and how is that benefiting you?** Intellicorp helps us track very important information about peoples backgrounds. It has saved us in the past & continues to help us hire strong candidates every day! ### 33. Timely and Thorough background checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** The Intellicorp is very user-friendly and I can quickly generate background check invites for final job applicants. The results are delivered within a day or two. **What do you dislike about Cisive?** This is hard to answer but I guess I would say that sometimes issues arise that IntelliCorp cannot advise us on for legal reasons but the issue doesn't seem to warrant paying an attorney. **What problems is Cisive solving and how is that benefiting you?** We have greatly sped up our hiring process since we started utilizing IntelliCorp for job candidate screening. It has added confidence to our hiring process. ### 34. Product is accurate, easy to use and our Account Manager Jenai is super friendly and responsive! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | Human Resources Admin , Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Cisive?** Product is accurate, easy to use and our Account Manager Jenai is super friendly and responsive! The reports come within 10 days of processing. If there's a delay on a report Intellicorp notifies you of the delay. Should I need further details regarding the delay I reach out to our account manager and she lets me know exactly what the delay is. When human error occurs Jenai is very helpful to fix the issue. You get notified via email as soon as the background check is complete. When the account manager is out or on vacation the person covering for her is also very friendly and responsive. Customer service is top notch. Been using the system for four years and everything is working. Not to mention, when requesting permission to apply to run background checks for other states, Jenai is there to assist with completing the application and letting me know what the process entails. In addition, she notifies me of the status of the application. Overall, I love the product and our account manager. **What do you dislike about Cisive?** There's not one thing I can think of! The customer service team and staff are great! **Recommendations to others considering Cisive:** Great product, easy to use, helpful staffs! **What problems is Cisive solving and how is that benefiting you?** background checking to ensure we are following company and state policies and regulations. ### 35. Excellent service! **Rating:** 4.5/5.0 stars **Reviewed by:** Donna O. | Director of HR, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** Dedicated support, decent turn around time. I’m happy with the service **What do you dislike about Cisive?** I find that some stuff doesn’t show up on the checks **What problems is Cisive solving and how is that benefiting you?** No issues, definitely more detailed than I’ve had with previous vendors ### 36. Great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** Detailed reports and great customer service. **What do you dislike about Cisive?** Sometimes it takes a while for reports to come back. **What problems is Cisive solving and how is that benefiting you?** We are able to confidently say we have done detailed checks on all employees. ### 37. Average experience **Rating:** 3.5/5.0 stars **Reviewed by:** Briana P. | HR Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Cisive?** In most cases, the results are clear and easy to understand. **What do you dislike about Cisive?** Sometimes it can take longer than expected to obtain results. **Recommendations to others considering Cisive:** N/A **What problems is Cisive solving and how is that benefiting you?** Employment-Hiring. ### 38. Easy format entering search details and very quick return on candidate searches. **Rating:** 4.0/5.0 stars **Reviewed by:** Jason M. | Director of Membership, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Cisive?** The features I like best are the options to tailor the search with additional products. The quick returns are nice as well. **What do you dislike about Cisive?** It is always difficult when a search is delayed and the message indicating a delay does not give a specific reason for the delay. **What problems is Cisive solving and how is that benefiting you?** As a facility with childcare and a preschool, it is great to have accurate and quick searches. ### 39. Best Value and Functionality for Online Background Checks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Cisive?** Great price point. Easy to use. Intellicorp is as good if not better than any of its competitors. It has the functionality to do almost everything that we need done in regard to employment screening. **What do you dislike about Cisive?** I dislike the added court fees for conducting background checks in certain jurisdictions. I realize that this is out of Intellicorp's control, but still it makes it difficult to budget at times, because you don't ever know what to expect in that regard. **Recommendations to others considering Cisive:** This is a great product. It's as competitive if not better than any competitor out there. **What problems is Cisive solving and how is that benefiting you?** For years, we have used Intellicorp to screen new hires and make better hiring decisions. In recent months, with Candidate Direct, the process has become even more efficient. Searches are initiated quicker and therefore completed in a more timely manner. Also, the need to obtain and keep authorization and disclosure forms has been eliminated. We've been able to reduce our exposure, and obtain the information that we need in a more efficient manner. ### 40. Good Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany F. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Cisive?** Intellicorp is easy to use and my contact is available for me. The site has very few outages and is reliable. **What do you dislike about Cisive?** I would like to see more trainings provided on related subject matters that would educate and provide updated information on new cases and decisions coming to this area. **Recommendations to others considering Cisive:** Intellicorp has ways to assist with a la carte or packages. If something can be put together that helps with your businss, it would be a good company to use. **What problems is Cisive solving and how is that benefiting you?** Decrease our risk. We are ensuring that we are fair in our hiring processes by completing this step and using the results to make independent decisions. ### 41. Sr. Techical Recruiter **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** Easy interface to use and quick to input data. **What do you dislike about Cisive?** Would be nice if we knew what percentage of the check is completed. **What problems is Cisive solving and how is that benefiting you?** We do not hire candidates with less than desirable backgrounds. ### 42. HR Generalist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Cisive?** Its easy to use and easy to see results. I also really like the archive feature. I will love the FCRA feature once it is available. **What do you dislike about Cisive?** not much. I don't like that you cannot type in the number 12 on the date field with out hitting 1 several times. **Recommendations to others considering Cisive:** Once the FCRA feature is live I think this will be a fantastic tool **What problems is Cisive solving and how is that benefiting you?** The turn around on most screenings are fast which is a benefit. ### 43. Great company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Cisive?** Great customer service and reliability of product. **What do you dislike about Cisive?** Background checks take too long in certain rural locations **What problems is Cisive solving and how is that benefiting you?** No problems. Realized benefits: safe and secure screening of applicants. ### 44. HR Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Cheryl B. | Employee Services Mgr (HR), Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Cisive?** Ease of entering the background checks. Very easy to understand **What do you dislike about Cisive?** sometimes takes too long to get results. Some courts take a very long time to get back the results **What problems is Cisive solving and how is that benefiting you?** none at this time ### 45. Intellicorp is amazing **Rating:** 4.5/5.0 stars **Reviewed by:** Madelyn B. | Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisive?** I love that you can hire anyone you need, and Intellicorp will find people that fits your criteria. All you have to do is put a description down and your done. **What do you dislike about Cisive?** That this service costs money, and is pretty expensive. worth it though **Recommendations to others considering Cisive:** If you need someone to hire, but it's hard from just application forms, intellicorp is the right choice for you **What problems is Cisive solving and how is that benefiting you?** That if you are a business then they give you a discount,unlike if you were a self worker. ### 46. Regular User for Two Years **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Fine Art | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Cisive?** I like how easy it is to add counties, when needed. Being able to see the breakdown of each background check section, is helpful. The estimated times of completion are helpful. I also appreciate when they email users about possible delays due to laws, natural disasters, etc. **What do you dislike about Cisive?** When there are errors and it is difficult to resolve them. Customer service swears up and down that it will be running all counties a subject lived in, even though it won't show up when I try to add them. It's more reassuring to see all the details that are ran. **What problems is Cisive solving and how is that benefiting you?** We run background checks. We have been able to act accordingly when receiving results. ### 47. Intellicorp **Rating:** 4.0/5.0 stars **Reviewed by:** Genese S. | Senior Recrutier, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisive?** easy to work with, great features, decent pricing **What do you dislike about Cisive?** separate drug and background check website integration **Recommendations to others considering Cisive:** I would recommend anyone in the industry that requires them to run background checks to use this product. it's easy to navigate the pages and with the dashboard featre you can see where candidates are i the process. Very cool feature. and customer service is very responsive **What problems is Cisive solving and how is that benefiting you?** finding hire able people internally and for our customers ### 48. Quick Turnaround for checks, results not permanent in check history **Rating:** 4.5/5.0 stars **Reviewed by:** Elaine W. | Recruiter, Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Cisive?** I like that the turnaround time for receiving background check results is very quick, and usually sticks to the estimated completion date. **What do you dislike about Cisive?** I do not like that I cannot look in my history to refer to a candidate's background check results. **What problems is Cisive solving and how is that benefiting you?** We are utilizing Intellicorp for driving record checks, as well as background checks. We are able to make a hiring decision based on the check results. ### 49. Easy for HR and Recruitment **Rating:** 4.5/5.0 stars **Reviewed by:** Elaine D. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2019 **What do you like best about Cisive?** Easy to access information and rehire status for employees. Onboarding is easy to use **What do you dislike about Cisive?** The onboarding is very lengthy and not on one page **What problems is Cisive solving and how is that benefiting you?** We are able to send onboarding and view what trainings new employees need to refresh in order to stay compliant with our company policies. ### 50. Great Customer Service, competitive prices **Rating:** 4.5/5.0 stars **Reviewed by:** Damian M. | Manager of Talent Solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisive?** Account Manager is always there to address issues and quickly. Really feel like I have a valued business partner to keep our company in compliance. **What do you dislike about Cisive?** Drug Screening is a separate platform, but I believe they are working to change that. **Recommendations to others considering Cisive:** Great product and competitive pricing. **What problems is Cisive solving and how is that benefiting you?** Staying in compliance with a very large variety of customers with a wide variety of compliance needs. ## Cisive Discussions - [How often will I be invoiced?](https://www.g2.com/discussions/intellicorp-billing-4ae11a5c-c9dd-46fb-b822-f4e92d129656) - 1 comment, 1 upvote - [Can I switch from invoice billing to credit card and vice versa?](https://www.g2.com/discussions/intellicorp-billing) - 1 comment, 1 upvote - [What information do I need to run a criminal search on an individual?](https://www.g2.com/discussions/intellicorp-searches-2e556cd4-eb4a-4356-adfa-c2501546ba02) - 1 comment, 1 upvote - [How long does a background check take?](https://www.g2.com/discussions/intellicorp-searches-517c1be4-224f-4353-9e87-69be1b7ed524) - 1 comment, 1 upvote - [What is the difference between a Federal Criminal Search and a Statewide Criminal Search?](https://www.g2.com/discussions/intellicorp-searches-bafdd093-21e8-4e6c-81bd-745c62462b6b) - 1 comment, 1 upvote - [View Cisive pricing details and edition comparison](https://www.g2.com/products/cisive-cisive/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-25+03%3A32%3A48+-0500&secure%5Bsession_id%5D=f8790b24-c571-424d-9578-5fdf2caa2733&secure%5Btoken%5D=4ea5746da1365e326621dc9573cd39e516f3e357ccf82f05378ab03dc0f804b3&format=llm_user) ## Cisive Integrations - [Avature](https://www.g2.com/products/avature/reviews) - [DriverReach](https://www.g2.com/products/driverreach/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [Infor HR Service Delivery](https://www.g2.com/products/infor-infor-hr-service-delivery/reviews) - [MD-Staff](https://www.g2.com/products/md-staff/reviews) - [myClinicalExchange by HealthStream](https://www.g2.com/products/myclinicalexchange-by-healthstream/reviews) - [Oracle Cloud](https://www.g2.com/products/oracle-cloud/reviews) - [SambaSafety](https://www.g2.com/products/sambasafety/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [symplr Workforce Management Suite](https://www.g2.com/products/symplr-workforce-management-suite/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TruckRight](https://www.g2.com/products/truckright/reviews) - [Vizient](https://www.g2.com/products/vizient/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## Cisive Features **Platform Basics** - Interoperability - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Generative AI** - AI Text Summarization **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Onboarding **AI Investigation and Verification - Background Check** - Verification ## Top Cisive Alternatives - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (444 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews)