---
title: Cisive Reviews
meta_title: 'Cisive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 116 reviews by the users' company size, role or industry
  to find out how Cisive works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 116
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Pre-Employment Screening
  url: https://www.g2.com/categories/pre-employment-screening
---


# Cisive Reviews
**Vendor:** Cisive  
**Category:** [Background Check Software](https://www.g2.com/categories/background-check)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 116
## About Cisive
We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com



## Cisive Pros & Cons
**What users like:**

- Users appreciate the **fast and exceptional customer support** provided by Cisive, enhancing their overall experience. (20 reviews)
- Users appreciate the **ease of use** of Cisive, highlighting its smooth integration with ATS and credentialing platforms. (15 reviews)
- Users commend Cisive for its **excellent customer support** , highlighting quick responses and dedicated assistance on various needs. (12 reviews)
- Users appreciate the **fast and responsive customer service** of Cisive, enhancing their overall experience and efficiency. (10 reviews)
- Users value the **fast response time** of Cisive, appreciating quick and clear communication from the support team. (10 reviews)
- Integrations (9 reviews)
- Product Quality (9 reviews)
- Communication (8 reviews)
- Features (8 reviews)
- Speed (8 reviews)

**What users dislike:**

- Users note a **lack of efficient time management** in Cisive, affecting the speed and clarity of results. (3 reviews)
- Users experience **delays** in getting results from Cisive, impacting efficiency and clarity during organizational changes. (2 reviews)
- Users find Cisive **expensive** , yet believe the investment is justified by its value and quality offered. (2 reviews)
- Users express frustration over the **lack of clarity** in Cisive's processes and organizational structure, hindering effective task management. (2 reviews)
- Users express frustration with the **time limitations** in receiving results, hindering efficient task completion. (2 reviews)
- Unclear Information (2 reviews)
- Complexity (1 reviews)
- Complex Processes (1 reviews)
- Inaccuracy (1 reviews)
- Lack of Knowledge (1 reviews)

## Cisive Reviews
  ### 1. Beyond service, it is a Partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** David  P. | Director of Transportation Recruiting, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Cisive?**

People who are willing to listen. When a client (us) has any question, problem, concern, idea or thought, it is received with not just a customer service person who will relay the message, but the people that can actually help resolve or provide a solution. And beyond that, if a resolution is not possible, we understand the "why" behind it and look for alternatives.  They make our concern, theirs and that is the meaning of what a partnership should look like.

**What do you dislike about Cisive?**

Little do we dislike, I may suggest proper staffing as individuals do seem stretched at times.  But service is acceptable.

**What problems is Cisive solving and how is that benefiting you?**

A fresh look at ordering certain consumer reports while maintaining compliance but also avoiding risk.

  ### 2. Great people - operational efficiency not quite there yet.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kathleen H. | Talent Acquisition Senior Manager - Excellence & Optimization, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Cisive?**

What's most helpful at this time is our dedicated support team - knowing we have them to reach out to creates a lot of ease.

**What do you dislike about Cisive?**

Cisive has had quite a few reorganizations in the time I've been managing them. It hasn't always been clear as to who does what and how to leverage the right people to get the right tasks done correctly and timely. I think there is still room for opportunity to create more seamless processes so that Cisive seems like the well-oiled machine I know it can be.

From the business side of the house, our only complaint at this time is the timeline to be able to get results back for certain populations.

**What problems is Cisive solving and how is that benefiting you?**

They are screening our candidates against the requirements and reporting it back effectively.

  ### 3. Cisive / DriverIQ is an amazing partner for background screening for our drivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Cisive?**

Customer service, ease of use, saving a ton of time, and less manual files

**What do you dislike about Cisive?**

Timing if set up I wish was quicker, but not too bad comparably.

**What problems is Cisive solving and how is that benefiting you?**

Previously we had to manually order our background screening reports from multiple sources, then download individual confidential files, and then upload them into our applicant tracking system.  With Cisive / Driver IQ we click a button within our ATS and the reports are seamlessly ordered and uploaded right in our ATS


## Cisive Discussions
  - [How often will I be invoiced?](https://www.g2.com/discussions/intellicorp-billing-4ae11a5c-c9dd-46fb-b822-f4e92d129656) - 1 comment, 1 upvote
  - [Can I switch from invoice billing to credit card and vice versa?](https://www.g2.com/discussions/intellicorp-billing) - 1 comment, 1 upvote
  - [What information do I need to run a criminal search on an individual?](https://www.g2.com/discussions/intellicorp-searches-2e556cd4-eb4a-4356-adfa-c2501546ba02) - 1 comment, 1 upvote
  - [How long does a background check take?](https://www.g2.com/discussions/intellicorp-searches-517c1be4-224f-4353-9e87-69be1b7ed524) - 1 comment, 1 upvote
  - [What is the difference between a Federal Criminal Search and a Statewide Criminal Search?](https://www.g2.com/discussions/intellicorp-searches-bafdd093-21e8-4e6c-81bd-745c62462b6b) - 1 comment, 1 upvote

- [View Cisive pricing details and edition comparison](https://www.g2.com/products/cisive-cisive/reviews?filters%5Bsentiment_snippet%5D=1893052&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A53%3A45+-0500&secure%5Bsession_id%5D=492141bb-0ba7-4ebc-a570-351df5798e76&secure%5Btoken%5D=189f32913172f46117b88c503f0bb84d2f47852b6aac1a6964521091b43b6f54&format=llm_user)
## Cisive Integrations
  - [Avature](https://www.g2.com/products/avature/reviews)
  - [DriverReach](https://www.g2.com/products/driverreach/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [Infor HR Service Delivery](https://www.g2.com/products/infor-infor-hr-service-delivery/reviews)
  - [MD-Staff](https://www.g2.com/products/md-staff/reviews)
  - [myClinicalExchange by HealthStream](https://www.g2.com/products/myclinicalexchange-by-healthstream/reviews)
  - [Oracle Cloud](https://www.g2.com/products/oracle-cloud/reviews)
  - [SambaSafety](https://www.g2.com/products/sambasafety/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [symplr Workforce Management Suite](https://www.g2.com/products/symplr-workforce-management-suite/reviews)
  - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews)
  - [TruckRight](https://www.g2.com/products/truckright/reviews)
  - [Vizient](https://www.g2.com/products/vizient/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)

## Cisive Features
**Platform Basics**
- Interoperability
- Performance

**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Tenant Screening
- Employment Screening
- Drug & Health Screenings

**Drug Testing Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Integrations

**Platform Content**
- Templates
- Automated
- Customizable Reports

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Platform Data**
- Visualization
- Platform Search
- Alerts and Notifications

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications
- Status Tracking
- Applicant Tracking

**Drug Testing Data**
- Real-Time Tracking
- Alerts and Notifications

**Platform Basics**
- Optimization
- Interoperability
- Performance

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Platform Content**
- Automation
- File Sharing
- Content Library

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging
- Third-Party Integrations
- Screening Services Integration

**Drug Testing Additional Functionality**
- Mobility
- Payment

**Platform Additional Functionality**
- Integrations
- Identity verification
- Fraud detection
- Custom branding
- Third-Party Integrations

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Platform Data**
- Visualization
- Security and Compliance
- Alerts and Notifications
- GDPR Compliant
- Real-Time Notifications

**Generative AI**
- AI Text Summarization

**AI Insight Check - Background Check**
- Insight Check

**Additional Functionality**
- Status Tracking
- Candidate Scoring
- Survey Library
- Background Screening
- Feedback Management
- Activity Dashboard
- AI Copilot
- Reference Request Automation
- Reference Checking
- Recruitment Management
- Reminders
- Compliance Management
- Applicant Tracking
- Email/Online
- Workflow Management
- Reporting & Statistics
- Reporting/Analytics
- Generative AI
- Data Import/Export
- API
- Referral Tracking
- Self Service Portal
- Survey Builder
- Mobile Access
- Email Reminders
- Bulk Reference Request

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Recruiting and Onboarding**
- Onboarding

**AI Investigation and Verification - Background Check**
- Verification
- Employment Eligibility Verification
- Education Verification
- Data Verification
- Identity Verification

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Assessment Management
- Workflow Management
- Employee Onboarding
- Batch Processing
- Reference Checking
- Compliance Management
- Records Management
- Fraud Detection
- API
- Reporting & Statistics
- Generative AI
- Real-Time Monitoring
- Feedback Management
- Search/Filter
- Online Applications
- AI Copilot
- Candidate Profiles
- Reporting/Analytics
- Real-Time Reporting
- Job Application Management
- Secure Data Storage
- Self Service Portal
- Visual Analytics
- Summary Reports
- SSL Security
- Historical Reporting
- Recruitment Management
- Customizable Reports
- Reminders

## Top Cisive Alternatives
  - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (443 reviews)
  - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews)
  - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews)