Cisive Reviews & Product Details

The Driver iQ team is exceptional to work with, and I've enjoyed working with them for several years. They have been instrumental in our ability to reach some very ambitious goals over the past few years. Driver iQ has enabled us to completely customize our content and processes, which has allowed us to reduce our turnaround time and time to hire by half, increase our hire velocity and improve the onboarding experience for our drivers. I would, and do, highly recommend them to anyone looking to make a change.

Best in the business as far as I’m concerned. I’ve used HireRight and Asurint – and they can't touch the DiQ team. Great group, very responsive and very easy to work with. Review collected by and hosted on G2.com.

I'd say the only downside is that it's increased our volume of work, but that means it's increasing our driver count, which is exactly what we wanted! Review collected by and hosted on G2.com.

We appreciate that Cisive understands the importance of integrations. Having a tech partner that ensures we are getting the most accurate information in the most efficient way possible is key to our being able to service our drivers with the same level of service we expect from them. Review collected by and hosted on G2.com.

At the begining of our partnership working through our expectations was out of the normal onboarding, once we were successful in educating the Cisive team on how and when we would be pulling information from their system we quickly worked out the bumps. Review collected by and hosted on G2.com.

Cisive's customer service is like no other. They are quick to answer questions, provide solutions and are clear and conscise in their communication. Review collected by and hosted on G2.com.

There is nothing that comes to mind that I dislike about the services provided. I have no issues or concerns! Review collected by and hosted on G2.com.

I like the streamline process of all verification of dates of employment and accident history at one location.

I also like that it is integrated with our ATS system. Review collected by and hosted on G2.com.

I do not like that all carriers do not report to driver IQ. Review collected by and hosted on G2.com.

Amazing customer support and innovation. They have online chat support to answer questions immediately. They are always open to suggestions and willing to intergrate with our home built ATS as well as the major players in the industry. Processing reports is a daily task and its vital to have partner that provides all the services in one easy to use place. As an advanced user, their portal is also very easy to access and use. With consistent follow up meetings with their team, we have only improved our overall process and reduced our hiring costs associated with processing background checks and running motor vehicle records. Review collected by and hosted on G2.com.

Only complaint I have is the portal can be a little slow and cumbersome but for most users they will never use this feature and can always use their live chat to solve any issues that happen. Review collected by and hosted on G2.com.

We have been very pleased with the integration with our credentialing platform and the ease of use. It was very easy to implement and configure. The number of features is also great. Review collected by and hosted on G2.com.

Currently the only downside is the ability to copy a credentialing delegate on the emails sent to the practitioner applicant but that requires more configuration settings with our credentialing system as well and hopefully is something that will change in the near future. Review collected by and hosted on G2.com.

What's most helpful at this time is our dedicated support team - knowing we have them to reach out to creates a lot of ease. Review collected by and hosted on G2.com.

Cisive has had quite a few reorganizations in the time I've been managing them. It hasn't always been clear as to who does what and how to leverage the right people to get the right tasks done correctly and timely. I think there is still room for opportunity to create more seamless processes so that Cisive seems like the well-oiled machine I know it can be.

From the business side of the house, our only complaint at this time is the timeline to be able to get results back for certain populations. Review collected by and hosted on G2.com.

I like the support chat they have on their page so you can reach someone very quickly to figure things out. Everyone I have worked with there is extremely personable. Review collected by and hosted on G2.com.

There isn't anything I would say I dislike. Review collected by and hosted on G2.com.

Cisive is consistent and reliable, offering excellent customer service. We utilize their services to conduct thousands of background checks annually, and it's a hassle-free experience. The background check report is a crucial and mandatory part of our process, making it invaluable to have such a dependable service. Review collected by and hosted on G2.com.

I cannot come up with something I dislike. Sorry. Review collected by and hosted on G2.com.

As the Director of Recruitng it is imparative that my recruiters get backgrounds done in a timely manner. Partnering with Driver IQ has significantly expedited our background check process. Utilizing Driver IQ has enabled my recruiters to dedicate more time to evaluating candidates thoroughly and providing personalized support.Driver iQ's customer service is exceptional. I can always rely on them to promptly address any issues I may have, giving me peace of mind. I'm grateful to have Carlo and Amy as a part of my team. Review collected by and hosted on G2.com.

I don't have personal preferences or feelings about Cisive. I'm glad that we can utilize their products to help my company be succesful. Review collected by and hosted on G2.com.