--- title: CisionOne Reviews meta\_title: 'CisionOne Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1344 reviews by the users' company size, role or industry to find out how CisionOne works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 1344 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr ---

### CisionOne Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. [(69 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882934&qs=pros-and-cons#reviews)

Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. [(40 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881501&qs=pros-and-cons#reviews)

Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. [(39 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882996&qs=pros-and-cons#reviews)

Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. [(36 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881221&qs=pros-and-cons#reviews)

Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. [(33 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882971&qs=pros-and-cons#reviews)

Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. [(37 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons#reviews)

Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. [(28 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881201&qs=pros-and-cons#reviews)

Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. [(26 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881800&qs=pros-and-cons#reviews)

Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. [(25 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882354&qs=pros-and-cons#reviews)

Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. [(25 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882946&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of CisionOne

##### 1. Ease of Use

Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach.
[
See 69 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882934&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.")
DF

Doug F.

Mid-Market (51-1000 emp.)

3.5/5

"CisionOne puts you in touch with the right media contacts"

What do you like about CisionOne?

Its comprehensive media database and how easy it is to use.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"User-friendly media monitoring and engagement platform"

What do you like about CisionOne?

Ease of use compared to competing platforms. The layout is intuitive and everything loads quickly. It takes fewer steps to get to the same result. Cos

##### 2. Helpful

Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform.
[
See 40 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881501&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Great for social media analytics"

What do you like about CisionOne?

The dashboards are very clean and organized. I find the filters for the dashboards to be very useful. The personalization or customization alerts and

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great Tool for Centralized Media Insights"

What do you like about CisionOne?

I use CisionOne daily to manage and organize large volumes of media content. I find its tagging and search functionality extremely helpful, as it allo

##### 3. Media Outreach

Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage.
[
See 39 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882996&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.")
DF

Doug F.

Mid-Market (51-1000 emp.)

3.5/5

"CisionOne puts you in touch with the right media contacts"

What do you like about CisionOne?

Its comprehensive media database and how easy it is to use.

 ![Keely P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keely P.")
KP

Keely P.

Small-Business (50 or fewer emp.)

4.5/5

"Easy Readership Stats and Fast Contact Discovery"

What do you like about CisionOne?

It’s easy to pull readership stats and to find contacts, reporters, and outlets.

##### 4. Coverage Quality

Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly.
[
See 36 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881221&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Efficient, All-in-One PR Monitoring That Delivers Clear Results"

What do you like about CisionOne?

What I like most about CisionOne is how everything is centralized in one intuitive dashboard, making media monitoring and outreach much easier to mana

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Easy Media Coverage Tracking and Reporting"

What do you like about CisionOne?

Very easy to track for media coverage and run coverage reports.

##### 5. Features

Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support.
[
See 33 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882971&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Efficient, All-in-One PR Monitoring That Delivers Clear Results"

What do you like about CisionOne?

What I like most about CisionOne is how everything is centralized in one intuitive dashboard, making media monitoring and outreach much easier to mana

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Great for social media analytics"

What do you like about CisionOne?

The dashboards are very clean and organized. I find the filters for the dashboards to be very useful. The personalization or customization alerts and

### 5 Cons or Disadvantages of CisionOne

##### 1. Data Inaccuracy

Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports.
[
See 37 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great Tool for Centralized Media Insights"

What do you dislike about CisionOne?

Occasionally, the platform displays duplicate articles under slightly different titles, which can make tracking and reporting a bit confusing and whic

RM

Ruby M.

Small-Business (50 or fewer emp.)

4.5/5

"Always-Available, Very Helpful Customer Service"

What do you dislike about CisionOne?

Don't always receive full broadcast clippings

##### 2. Not Intuitive

Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow.
[
See 28 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881201&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Makes Monitoring Way Less Complicated"

What do you dislike about CisionOne?

It's not so smooth and user friendly and sometimes it takes time to get the things I am looking for

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Great for social media analytics"

What do you dislike about CisionOne?

It felt less intuitive being a new user, there is a degree of learning curve.

##### 3. Learning Curve

Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers.
[
See 26 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881800&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.")
DF

Doug F.

Mid-Market (51-1000 emp.)

3.5/5

"CisionOne puts you in touch with the right media contacts"

What do you dislike about CisionOne?

Sometimes the lists are too expansive. It takes a while to whittle them down to what I really need.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Efficient, All-in-One PR Monitoring That Delivers Clear Results"

What do you dislike about CisionOne?

One downside of CisionOne is that the platform can feel overwhelming at first, especially for new users navigating all the features. It can also be pr

##### 4. Incomplete Media Coverage

Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy.
[
See 25 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882354&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Easy Media Coverage Tracking and Reporting"

What do you dislike about CisionOne?

It's cumbersome to find reporters and many reporters are not included for their publications.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great for Finding Client Hits, But Misses Some Unregistered Outlets"

What do you dislike about CisionOne?

That it misses some hits from outlets that cision hasn't registered - but are being picked up by google alert for example

##### 5. Media Monitoring

Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency.
[
See 25 mentions
](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882946&qs=pros-and-cons#reviews)

See Related User Reviews

SW

Shelby W.

Small-Business (50 or fewer emp.)

5.0/5

"Effortlessly Enhances Pitching Efficiency"

What do you dislike about CisionOne?

I wish the cost of media monitoring were lower.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great Tool for Centralized Media Insights"

What do you dislike about CisionOne?

Occasionally, the platform displays duplicate articles under slightly different titles, which can make tracking and reporting a bit confusing and whic

EC

Emma C.

2/5/2026

"Effortless Coverage Tracking, Lacks Precision"

3.5/5

What do you like best about CisionOne?

I really like CisionOne's interface because it's easy to navigate. The newsletter function is great too. It allows me to share key coverage with the wider business in a standardized format. Also, it tracks coverage well, capturing everything without me having to do it manually. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

You can't quickly add in coverage via web links which is frustrating, also sometimes hard to track specific articles, and the reach feels random. Sometimes articles are picked up but don't mention Harrods. Being able to add and look for specific linked articles slows down and stops us reporting quickly and accurately. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

I use CisionOne for tracking press coverage without doing it manually. The newsletter function helps share key coverage in a standardized format with the business. Review collected by and hosted on G2.com.

Show More

Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12315305/official_response/edit)

Hi Emma,

We appreciate your review. The intuitive interface and newsletter feature seem to support how you share coverage across the business in a clear and consistent way.

We’ve passed your feedback along to our product team regarding the challenges you’ve experienced with adding and tracking coverage, as well as reporting accuracy. Your account team can also connect with you to walk through your current setup together.

Thanks again for your feedback.

Validated ReviewerIncentivizedSource: Seller invite

 ![Safia D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Safia D.")
SD

Safia D.

Public Relations Manager EMEA

2/4/2026

"Essential Tool for Global Marketing Teams"

3.5/5

What do you like best about CisionOne?

I like having everything in one place. It's really convenient to monitor our brand presence, communicate with journalists, and research media and journalists all from the same platform. It keeps everything I need for my job organized and accessible. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

I think preparing automation for reports is sometimes a bit tricky. You have to spend some time to get to know the tool. It's sometimes not very easy, but thanks to the webinars I do often, I was able to solve that issue. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

CisionOne helps me monitor our brand awareness, track media relations objectives, and ensure we're hitting targets in different regions. It's very efficient to have everything in one tool for monitoring brand presence, communicating with journalists, and researching media channels. Review collected by and hosted on G2.com.

Show More

Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12310435/official_response/edit)

Hi Safia,

We appreciate you taking the time to share this. Bringing monitoring, journalist outreach, and media research together in one platform clearly plays an important role in how you manage brand visibility across different regions.

We’ve passed along your comments about report automation to our product team as part of ongoing platform improvements.

Thank you again for your review.

Validated ReviewerIncentivizedSource: Seller invite

 ![justin b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "justin b.")
JB

justin b.

Small-Business (50 or fewer emp.)

4/28/2026

"Streamlined Media Contact Management with Quick Support"

4/5

What do you like best about CisionOne?

I like the easy accessibility of CisionOne and its very quick customer service. I also find the reports on different metrics to be helpful. The initial setup was very easy, and the customer service was great. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

Sometimes there's too many clicks to get to what you want. And sometimes finding what a journalist covers, like a keyword or something, is difficult. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

I use CisionOne to identify media contacts for pitches and press releases and to find their contact information. Review collected by and hosted on G2.com.

Show More

Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12707990/official_response/edit)

Hi Justin,

Thank you for taking the time to leave a review. We’re pleased to know that the platform has been easy to get up and running with, and that both reporting features and customer service have supported your work.

We also noted your comments around navigation and making journalist research easier, and have passed this along to the relevant team at Cision.

Thank you for sharing your thoughts.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

4/21/2026

"Easy Media Releases, But the Global Press Database Needs More Updates"

3.5/5

What do you like best about CisionOne?

Sending out a media release is very easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

There aren’t enough updates to the global press database, and it often feels out of date. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

It helps me understand global press outlets (though not specific contacts) and gives a clear overview of different media streams. Review collected by and hosted on G2.com.

Show More

Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12661565/official_response/edit)

Hi there,

Thanks for your review. It’s good to hear that distributing media releases through CisionOne feels straightforward and user-friendly for you!

We appreciate your feedback regarding the frequency of updates to our global media database. If there are contacts you’re looking for specifically, please identify them to your account representatives for our media research team to look into further.

Thank you again for sharing your experience.

7/2/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications")
AP

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

4/13/2026

"Fine, but could be better."

4/5

What do you like best about CisionOne?

I like that it’s pretty intuitive, and that we can create as many insight reports as we need. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

I don't like that it's unpredictable. Sometimes my Boolean searches work well, and sometimes the same search won't. I also don't like how often it misses hits, or that radio hits have to be kept on a website to be found. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

It's solving finding journalists, and tracking coverage and insights, which helps make our work more efficient and proves our value via insights and metrics. Review collected by and hosted on G2.com.

Show More

Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12623521/official_response/edit)

Hi there,

Thanks for your review. It’s good to hear that the platform feels intuitive and supports your work with reporting and insights.

You pointed out some inconsistencies with search results and coverage, and we’ve passed this along internally. If you haven’t already, your Cision team would be happy to connect and review your Boolean searches with you.

Appreciate you sharing this.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
UE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

10/15/2025

"Cost-Effective for Media Research, Needs Better Format"

4.5/5

What do you like best about CisionOne?

I find CisionOne essential for media research as it identifies which newspapers and affiliate networks still exist in specific markets and reveals the outlets with a good-enough editorial executive staff. This feature greatly enhances my workflow and decision-making. Additionally, I appreciate that CisionOne is cost-effective for the breadth of functionalities it offers. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

I find the setup process more difficult now than it was before. Additionally, the new format seems less efficient as it impairs my ability to create comprehensive Excel lists filled with a multitude of media outlets. The older format was much better. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

CisionOne helps me find shows that exist in specific markets and outlets with full editorial staffs, greatly impacting my workflow. Review collected by and hosted on G2.com.

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Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-11811747/official_response/edit)

Hi there,

Thank you for your review. It’s encouraging to see how you’re using CisionOne to identify active outlets and editorial teams across specific markets, and how that supports your media research.

You also shared that the current setup and format feel less efficient when creating more detailed Excel lists. We’ve passed that feedback along to our product team.

Thanks again for sharing your thoughts.

2/2/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Public Policy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Policy")
AP

Verified User in Public Policy

Small-Business (50 or fewer emp.)

7/2/2026

"Journalist Database Is the Highlight"

4/5

What do you like best about CisionOne?

Journalist database is my favorite part to look Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

Not being able to filter by journalist role, lots of outdated contacts, not being able to save template for press relase Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

Finding key journalists to target who aren’t on our media list Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Emma S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma S.")
ES

Emma S.

Media Relations Specialist

Small-Business (50 or fewer emp.)

4/27/2026

"Uplift client success"

4/5

What do you like best about CisionOne?

I enjoy using this product because it helps me show clients how they’re performing. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

I dislike how hard it is to get ahold of someone Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

it is helping me solve getting clients in media Review collected by and hosted on G2.com.

Show More

Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12697130/official_response/edit)

Hi Emma,

Thank you for your review. It’s great to know that CisionOne helps you demonstrate performance to clients and support your media outreach efforts.

We’re sorry to hear that reaching the right support hasn’t always been straightforward, and we’ve shared this internally.

Thanks again for taking the time to share your feedback.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
IE

Verified User in Education Management

Small-Business (50 or fewer emp.)

2/28/2026

"Efficient, All-in-One PR Monitoring That Delivers Clear Results"

4.5/5

What do you like best about CisionOne?

What I like most about CisionOne is how everything is centralized in one intuitive dashboard, making media monitoring and outreach much easier to manage. The real-time alerts and strong filtering tools help me quickly focus on the coverage that actually matters. It also makes reporting simple and professional, which saves a lot of time when sharing results with stakeholders. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

One downside of CisionOne is that the platform can feel overwhelming at first, especially for new users navigating all the features. It can also be pricey, which may be a challenge for smaller teams with limited budgets. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

CisionOne solves the challenge of tracking media coverage, monitoring brand mentions, and managing outreach across multiple channels in one centralized platform. This saves me time, keeps reporting organized, and helps me quickly demonstrate the impact of our PR efforts to stakeholders. Review collected by and hosted on G2.com.

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Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12419659/official_response/edit)

Hi there,

Thank you for taking the time to leave a review. It’s great to hear that the centralized dashboard, real-time alerts, and filtering tools help you stay on top of media coverage and make reporting easier to share with stakeholders.

Your comments regarding the initial learning curve have been shared internally for review.

Thank you for your feedback.

Validated ReviewerIncentivizedSource: Seller invite

 ![Jack P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack P.")
JP

Jack P.

2/2/2026

"Intuitive and Efficient for PR Professionals"

5/5

What do you like best about CisionOne?

I like the simplicity of having all my accounts in one place with CisionOne. It's great that the notifications are quick and that it sweeps Google very well. I find it so effective that I use it daily and would recommend it to anyone in the PR/marketing industry. The setup was quite easy. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

I wish there was more of an introduction to CisionOne. Maybe like a guided assistant to show what buttons to click and where to go. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

I use CisionOne for easy access to client coverage and accounts, instant notifications, and efficiency in managing readership figures. The simplicity of having all accounts in one place and fast notifications are major benefits. Review collected by and hosted on G2.com.

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Response from Michalea Enmark of CisionOne

[Editedit](https://www.g2.com/survey_responses/cisionone-review-12292732/official_response/edit)

Hi Jack,

We’re grateful for your review. It means a great deal to see CisionOne become part of your daily routine and something you’d confidently recommend within the PR and marketing community.

You also suggested additional in-platform guidance for new users. We’ve made sure this suggestion reaches our product team.

We truly appreciate your feedback.

Validated ReviewerIncentivizedSource: Seller invite

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