--- title: CisionOne Reviews meta\_title: 'CisionOne Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1344 reviews by the users' company size, role or industry to find out how CisionOne works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 1344 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### CisionOne Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. [(69 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882934&qs=pros-and-cons#reviews) Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. [(40 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881501&qs=pros-and-cons#reviews) Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. [(39 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882996&qs=pros-and-cons#reviews) Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. [(36 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881221&qs=pros-and-cons#reviews) Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. [(33 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882971&qs=pros-and-cons#reviews) Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. [(37 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons#reviews) Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. [(28 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881201&qs=pros-and-cons#reviews) Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. [(26 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881800&qs=pros-and-cons#reviews) Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. [(25 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882354&qs=pros-and-cons#reviews) Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. [(25 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882946&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CisionOne ##### 1. Ease of Use Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. [ See 69 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882934&qs=pros-and-cons#reviews) See Related User Reviews ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.") DF Doug F. Mid-Market (51-1000 emp.) 3.5/5 "CisionOne puts you in touch with the right media contacts" What do you like about CisionOne? Its comprehensive media database and how easy it is to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "User-friendly media monitoring and engagement platform" What do you like about CisionOne? Ease of use compared to competing platforms. The layout is intuitive and everything loads quickly. It takes fewer steps to get to the same result. Cos ##### 2. Helpful Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. [ See 40 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881501&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great for social media analytics" What do you like about CisionOne? The dashboards are very clean and organized. I find the filters for the dashboards to be very useful. The personalization or customization alerts and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Tool for Centralized Media Insights" What do you like about CisionOne? I use CisionOne daily to manage and organize large volumes of media content. I find its tagging and search functionality extremely helpful, as it allo ##### 3. Media Outreach Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. [ See 39 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882996&qs=pros-and-cons#reviews) See Related User Reviews ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.") DF Doug F. Mid-Market (51-1000 emp.) 3.5/5 "CisionOne puts you in touch with the right media contacts" What do you like about CisionOne? Its comprehensive media database and how easy it is to use. ![Keely P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keely P.") KP Keely P. Small-Business (50 or fewer emp.) 4.5/5 "Easy Readership Stats and Fast Contact Discovery" What do you like about CisionOne? It’s easy to pull readership stats and to find contacts, reporters, and outlets. ##### 4. Coverage Quality Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. [ See 36 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881221&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient, All-in-One PR Monitoring That Delivers Clear Results" What do you like about CisionOne? What I like most about CisionOne is how everything is centralized in one intuitive dashboard, making media monitoring and outreach much easier to mana ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Easy Media Coverage Tracking and Reporting" What do you like about CisionOne? Very easy to track for media coverage and run coverage reports. ##### 5. Features Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. [ See 33 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882971&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient, All-in-One PR Monitoring That Delivers Clear Results" What do you like about CisionOne? What I like most about CisionOne is how everything is centralized in one intuitive dashboard, making media monitoring and outreach much easier to mana ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great for social media analytics" What do you like about CisionOne? The dashboards are very clean and organized. I find the filters for the dashboards to be very useful. The personalization or customization alerts and ### 5 Cons or Disadvantages of CisionOne ##### 1. Data Inaccuracy Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. [ See 37 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Tool for Centralized Media Insights" What do you dislike about CisionOne? Occasionally, the platform displays duplicate articles under slightly different titles, which can make tracking and reporting a bit confusing and whic RM Ruby M. Small-Business (50 or fewer emp.) 4.5/5 "Always-Available, Very Helpful Customer Service" What do you dislike about CisionOne? Don't always receive full broadcast clippings ##### 2. Not Intuitive Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. [ See 28 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881201&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 2.5/5 "Makes Monitoring Way Less Complicated" What do you dislike about CisionOne? It's not so smooth and user friendly and sometimes it takes time to get the things I am looking for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great for social media analytics" What do you dislike about CisionOne? It felt less intuitive being a new user, there is a degree of learning curve. ##### 3. Learning Curve Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. [ See 26 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881800&qs=pros-and-cons#reviews) See Related User Reviews ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.") DF Doug F. Mid-Market (51-1000 emp.) 3.5/5 "CisionOne puts you in touch with the right media contacts" What do you dislike about CisionOne? Sometimes the lists are too expansive. It takes a while to whittle them down to what I really need. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient, All-in-One PR Monitoring That Delivers Clear Results" What do you dislike about CisionOne? One downside of CisionOne is that the platform can feel overwhelming at first, especially for new users navigating all the features. It can also be pr ##### 4. Incomplete Media Coverage Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. [ See 25 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882354&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Easy Media Coverage Tracking and Reporting" What do you dislike about CisionOne? It's cumbersome to find reporters and many reporters are not included for their publications. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Finding Client Hits, But Misses Some Unregistered Outlets" What do you dislike about CisionOne? That it misses some hits from outlets that cision hasn't registered - but are being picked up by google alert for example ##### 5. Media Monitoring Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. [ See 25 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882946&qs=pros-and-cons#reviews) See Related User Reviews SW Shelby W. Small-Business (50 or fewer emp.) 5.0/5 "Effortlessly Enhances Pitching Efficiency" What do you dislike about CisionOne? I wish the cost of media monitoring were lower. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Tool for Centralized Media Insights" What do you dislike about CisionOne? Occasionally, the platform displays duplicate articles under slightly different titles, which can make tracking and reporting a bit confusing and whic ![Natalie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie R.") NR Natalie R. Mid-Market (51-1000 emp.) 4/27/2026 "Efficient PR Monitoring with Room for Improvement" 3.5/5 What do you like best about CisionOne? I really like how I can have all of my mention streams in one place, making for easy access to accounts. I also love how easy it is to use, allowing me to confidently provide information and coverage updates to clients. Review collected by and hosted on G2.com. What do you dislike about CisionOne? Being able to compare coverage and easy percentage increases in coverage. The data harvesting can be kind of tricky. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I use CisionOne for monitoring PR, publication outreach, creating mention streams, and generating PR reports. It consolidates mention streams in one place, making account access easy, and simplifies providing information and coverage updates to clients. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12698045/official_response/edit) Hi Natalie, Thanks for taking the time to leave a review. Pleased to see CisionOne has been helping to bring your mention streams together in one place and has made it easier to keep clients updated with confidence. You also highlighted some challenges around comparing coverage and data collection, and we’ve circulated your feedback internally. If helpful, your account team would be happy to walk through your current setup and explore ways to make this smoother. Thank you for your feedback. Validated ReviewerIncentivizedSource: Seller invite ![Keely P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keely P.") KP Keely P. Communications Coordinator Small-Business (50 or fewer emp.) 2/2/2026 "Easy Readership Stats and Fast Contact Discovery" 4.5/5 What do you like best about CisionOne? It’s easy to pull readership stats and to find contacts, reporters, and outlets. Review collected by and hosted on G2.com. What do you dislike about CisionOne? I feel there are multiple unnecessary features that make the platform feel overwhelming and harder to navigate. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? It’s easy to find relevant reporters and outlets to send our releases and media alerts to. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12296873/official_response/edit) Hi Keely, Thank you for your review. It’s helpful to hear that pulling readership data and finding relevant media contacts feels straightforward in your day-to-day work. The feedback you provided regarding the platform experience has been passed along to our product team. Thank you for sharing your thoughts. 5/19/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Enterprise (\> 1000 emp.) 7/2/2026 "Unreliable Data Creates Extra Manual Work Despite Helpful Account Leads" 2.5/5 What do you like best about CisionOne? Good response from account leads. Simple layout that makes navigation and pulling data easy. Review collected by and hosted on G2.com. What do you dislike about CisionOne? Can be quite unreliable in the data. Lots of manual work involved in order to ensure reporting from it is correct. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? Media monitoring to assist in our team reporting. Have been able to report on what matters to us most, with target audiences and strategic goals tracked. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 7/2/2026 "Great Reporting and Tracking, but the Recent UX Update Makes Navigation Hard" 2/5 What do you like best about CisionOne? It has the potential to be really helpful if the UX were improved. For reporting purposes, it includes everything we need from a tool like this, and the real-time tracking and overall coverage are great. Review collected by and hosted on G2.com. What do you dislike about CisionOne? The UX—especially after the recent update—has made it even harder to find tools and navigate the different mechanisms. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? real time tracking, and saving us time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Erika W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika W.") EW Erika W. Marketing Communications Manager Mid-Market (51-1000 emp.) 10/14/2025 "Comprehensive Media Management with Room for Faster, Fresher Updates" 4/5 What do you like best about CisionOne? As a Marketing Communications Manager, I appreciate how CisionOne consolidates all the tools I need for media outreach and monitoring in one convenient platform. It simplifies the process of finding the right journalists, provides reliable and current contact details, allows me to track coverage across various formats, and enables me to measure engagement—all from a single dashboard. This not only saves time but also helps build stronger relationships with the media and supports the creation of more relevant, data-driven pitches. Review collected by and hosted on G2.com. What do you dislike about CisionOne? Sometimes, the platform feels somewhat sluggish or lacks intuitive functionality, especially when searching for or exporting lists. Additionally, updates about journalists do not always reflect recent changes at their outlets immediately. Enhancing the freshness of the data and making list management more straightforward would significantly improve the overall experience. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? CisionOne addresses the difficulty of locating reliable, current journalist information and monitoring media coverage across various channels. By bringing together research, outreach, and monitoring within a single platform, it streamlines my workflow, saving time and making my outreach more strategic and data-driven. As a result, I have been able to target journalists more effectively, better measure engagement, and enhance our overall media strategy. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-11805974/official_response/edit) Hi Erika, Thank you for your review. Bringing journalist discovery, outreach, and media monitoring together in one place clearly supports a more streamlined and data-driven workflow. We’ve also shared your feedback regarding list management and keeping journalist information up to date with the relevant teams as part of our ongoing platform improvements. Thanks again for leaving a review. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Taylor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor F.") TF Taylor F. PR and Media Associate Mid-Market (51-1000 emp.) 4/27/2026 "User-Friendly Media Lists That Make Content Organization Easy" 4.5/5 What do you like best about CisionOne? I find that building media lists is both user-friendly and genuinely useful, making it easy to organize and manage content. Review collected by and hosted on G2.com. What do you dislike about CisionOne? I'm noticing some earned media isn't showing up in my tracked content. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? It is easy to have someone on the team quickly add media that does not show up in the mention stream. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12697139/official_response/edit) Hi Taylor, Appreciate you taking the time to leave a review. It’s good to hear that media list building feels intuitive and helps keep your content organized. You pointed out that some earned media isn’t appearing in tracked content, and our support team would be happy to help look into any missing coverage. Thanks again for your input. Current UserValidated ReviewerIncentivizedSource: Seller invite TM Thomas M. 1/12/2026 "Useful Insights, But Needs More Coverage" 3.5/5 What do you like best about CisionOne? I like using CisionOne for Instant Insights, which lets me rank and organize allotted media coverage over specific time periods. It helps me quickly view media coverage of my organization, and it's very useful for comparing metrics and examining the volume of media mentions. Review collected by and hosted on G2.com. What do you dislike about CisionOne? I think it's very disappointing that Instant Insights only allows the top 50 media mentions to be ranked under top articles - it should be more to help sufficiently capture an organization's coverage for extended periods of time. There should be more transparency for why certain journalists/media contacts are missing from the database. Please provide reasons for missing contact information, and please update emails to ensure that planned outreach isn't wasted. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I use CisionOne to monitor media coverage and find journalist contact info. Instant Insights helps me rank coverage and compare metrics efficiently. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12203246/official_response/edit) Hi Thomas, Really appreciate you leaving this review and taking the time to tell us about your experience with Cision. It’s great to see that Instant Insights is effectively supporting your media monitoring and coverage evaluation. We appreciate the feedback regarding coverage ranking limits and missing contact information and have shared your comments with our product and media research teams to guide ongoing enhancements. If you’d like to dive deeper on the points you’ve made above, your account team is happy to discuss this feedback and help you get the most from your Cision solution. Thanks again for sharing your thoughts. Validated ReviewerIncentivizedSource: Seller invite NH Nick H. European Communications Manager Mid-Market (51-1000 emp.) 4/22/2026 "Good database and reporting tools, but some blind spots and helpdesk could be better" 3.5/5 What do you like best about CisionOne? Generally detailed and accurate media database, straightforward interface and good reporting tools Review collected by and hosted on G2.com. What do you dislike about CisionOne? A few cases of missing coverage and media 'blind spots'. Access to helpdesk is too clunky and complex Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I now have a fairly comprehensive media database which supports targeted outreach, and monitoring tools that enable better performance reporting Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12669189/official_response/edit) Hi Nick, Thanks for your review. Happy that our media database, reporting tools, and interface are supporting your targeted outreach and performance reporting. We’re sorry that your experience hasn’t been seamless when it comes to coverage and accessing support. If you haven’t already connected with your account teams and support on the matter, we encourage you to do so. We’ve also flagged your comments for review internally. Thanks again for taking the time to leave a review. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lydia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydia S.") LS Lydia S. Junior Corporate Communications Executive 2/2/2026 "Media Monitoring Made Simple, Needs Better Search" 3/5 What do you like best about CisionOne? I like that we can tag pieces of coverage and look at the media monitoring board. It helps us work out how many pieces of coverage we get. Tagging pieces of coverage makes it simple to work out for each of our sectors what sort of coverage we are getting. The media monitoring board is super simple to use and is clear, especially with coverage timelines. Review collected by and hosted on G2.com. What do you dislike about CisionOne? We often find missed coverage. I find the search function doesn't really work and I wish the general layout was more simple to use. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I use CisionOne for media monitoring, tracking coverage, and understanding the media landscape. Tagging coverage helps identify what we're getting for different sectors, and the media monitoring board is simple and clear, especially for coverage timelines. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12293192/official_response/edit) Hi Lydia, Thank you for taking the time to provide your feedback. Glad to hear that tagging coverage and using the media monitoring board make it easier to track activity across your different sectors, particularly when reviewing timelines. We’d love to continue to help ensure you’re getting all relevant coverage in your searches and supporting navigating the platform. We encourage you to connect with your account team who would be happy to work with you to revisit your search setup and explore possible adjustments. Thanks again for your review. Validated ReviewerIncentivizedSource: Seller invite ![Wayne L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wayne L.") WL Wayne L. Partner Small-Business (50 or fewer emp.) 5/5/2026 "Intuitive and easy to use" 4/5 What do you like best about CisionOne? Intuitive to use so you can get to grips with most functionality quickly Review collected by and hosted on G2.com. What do you dislike about CisionOne? The media information available seems to be very heavily biased towards consumer PR whereas we are a B2B agency Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? It simplifies the process of managing our relationship with the press Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12752038/official_response/edit) Hi Wayne, Thanks for sharing your feedback. It’s great to know that CisionOne feels intuitive and makes it easy to get up to speed quickly. We appreciate you highlighting your perspective on media database coverage for B2B, and we’ve passed this along to our research team, who manage the database. Thank you for taking the time to leave a review. 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