--- title: CisionOne Reviews meta\_title: 'CisionOne Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1344 reviews by the users' company size, role or industry to find out how CisionOne works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 1344 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### CisionOne Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. [(69 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882934&qs=pros-and-cons#reviews) Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. [(40 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881501&qs=pros-and-cons#reviews) Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. [(39 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882996&qs=pros-and-cons#reviews) Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. [(36 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881221&qs=pros-and-cons#reviews) Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. [(33 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882971&qs=pros-and-cons#reviews) Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. [(37 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons#reviews) Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. [(28 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881201&qs=pros-and-cons#reviews) Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. [(26 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881800&qs=pros-and-cons#reviews) Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. [(25 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882354&qs=pros-and-cons#reviews) Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. [(25 mentions)](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882946&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CisionOne ##### 1. Ease of Use Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. [ See 69 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882934&qs=pros-and-cons#reviews) See Related User Reviews ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.") DF Doug F. Mid-Market (51-1000 emp.) 3.5/5 "CisionOne puts you in touch with the right media contacts" What do you like about CisionOne? Its comprehensive media database and how easy it is to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "User-friendly media monitoring and engagement platform" What do you like about CisionOne? Ease of use compared to competing platforms. The layout is intuitive and everything loads quickly. It takes fewer steps to get to the same result. Cos ##### 2. Helpful Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. [ See 40 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881501&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great for social media analytics" What do you like about CisionOne? The dashboards are very clean and organized. I find the filters for the dashboards to be very useful. The personalization or customization alerts and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Tool for Centralized Media Insights" What do you like about CisionOne? I use CisionOne daily to manage and organize large volumes of media content. I find its tagging and search functionality extremely helpful, as it allo ##### 3. Media Outreach Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. [ See 39 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882996&qs=pros-and-cons#reviews) See Related User Reviews ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.") DF Doug F. Mid-Market (51-1000 emp.) 3.5/5 "CisionOne puts you in touch with the right media contacts" What do you like about CisionOne? Its comprehensive media database and how easy it is to use. ![Keely P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keely P.") KP Keely P. Small-Business (50 or fewer emp.) 4.5/5 "Easy Readership Stats and Fast Contact Discovery" What do you like about CisionOne? It’s easy to pull readership stats and to find contacts, reporters, and outlets. ##### 4. Coverage Quality Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. [ See 36 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881221&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient, All-in-One PR Monitoring That Delivers Clear Results" What do you like about CisionOne? What I like most about CisionOne is how everything is centralized in one intuitive dashboard, making media monitoring and outreach much easier to mana ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Easy Media Coverage Tracking and Reporting" What do you like about CisionOne? Very easy to track for media coverage and run coverage reports. ##### 5. Features Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. [ See 33 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882971&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient, All-in-One PR Monitoring That Delivers Clear Results" What do you like about CisionOne? What I like most about CisionOne is how everything is centralized in one intuitive dashboard, making media monitoring and outreach much easier to mana ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great for social media analytics" What do you like about CisionOne? The dashboards are very clean and organized. I find the filters for the dashboards to be very useful. The personalization or customization alerts and ### 5 Cons or Disadvantages of CisionOne ##### 1. Data Inaccuracy Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. [ See 37 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Tool for Centralized Media Insights" What do you dislike about CisionOne? Occasionally, the platform displays duplicate articles under slightly different titles, which can make tracking and reporting a bit confusing and whic RM Ruby M. Small-Business (50 or fewer emp.) 4.5/5 "Always-Available, Very Helpful Customer Service" What do you dislike about CisionOne? Don't always receive full broadcast clippings ##### 2. Not Intuitive Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. [ See 28 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881201&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 2.5/5 "Makes Monitoring Way Less Complicated" What do you dislike about CisionOne? It's not so smooth and user friendly and sometimes it takes time to get the things I am looking for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great for social media analytics" What do you dislike about CisionOne? It felt less intuitive being a new user, there is a degree of learning curve. ##### 3. Learning Curve Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. [ See 26 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1881800&qs=pros-and-cons#reviews) See Related User Reviews ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.") DF Doug F. Mid-Market (51-1000 emp.) 3.5/5 "CisionOne puts you in touch with the right media contacts" What do you dislike about CisionOne? Sometimes the lists are too expansive. It takes a while to whittle them down to what I really need. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient, All-in-One PR Monitoring That Delivers Clear Results" What do you dislike about CisionOne? One downside of CisionOne is that the platform can feel overwhelming at first, especially for new users navigating all the features. It can also be pr ##### 4. Incomplete Media Coverage Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. [ See 25 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882354&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Easy Media Coverage Tracking and Reporting" What do you dislike about CisionOne? It's cumbersome to find reporters and many reporters are not included for their publications. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Finding Client Hits, But Misses Some Unregistered Outlets" What do you dislike about CisionOne? That it misses some hits from outlets that cision hasn't registered - but are being picked up by google alert for example ##### 5. Media Monitoring Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. [ See 25 mentions ](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882946&qs=pros-and-cons#reviews) See Related User Reviews SW Shelby W. Small-Business (50 or fewer emp.) 5.0/5 "Effortlessly Enhances Pitching Efficiency" What do you dislike about CisionOne? I wish the cost of media monitoring were lower. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Tool for Centralized Media Insights" What do you dislike about CisionOne? Occasionally, the platform displays duplicate articles under slightly different titles, which can make tracking and reporting a bit confusing and whic ![Pippa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pippa P.") PP Pippa P. 2/3/2026 "AI Support Shines but Contact Limitations Frustrate" 2/5 What do you like best about CisionOne? I like the AI chatbot in CisionOne; it's actually pretty good and mostly can solve all my problems with step-by-step guides. I can ask it a specific question, and it gives me a very specific solution and guide on how to do the thing I want to do. It can also tell me if something is possible or not. We switched from Agility to CisionOne because we wanted better pitching capabilities, and that's something CisionOne does better. Review collected by and hosted on G2.com. What do you dislike about CisionOne? A lot of the contacts I want are not on the platform, which can be frustrating. Also, when I want to import a list, it doesn't let me import it with the outlet name, which is annoying because then I don't know where they work. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I use CisionOne for finding contacts and outlets, which saves time building media lists and allows me to access circulation figures and job titles. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12300687/official_response/edit) Hi Pippa, Thank you for taking the time to share your experience. Happy to read the AI chatbot has been helpful in guiding you through your PR workflows and that the pitching capabilities supported your move to Cision. We’re sorry to hear about the frustrations you’ve encountered with contacts and list imports. Your feedback has been shared with the relevant teams for review, and we invite you to contact your account team to help us better understand and resolve the challenges you’ve experienced. Thanks for your feedback. Validated ReviewerIncentivizedSource: Seller invite ![Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael F.") MF Michael F. Manager, PR and Media Relations 1/20/2026 "Powerful Reporting with Room for Improvement" 4/5 What do you like best about CisionOne? I use CisionOne daily for monitoring the latest news mentions of my company, researching news outlets and journalists, and it helps me with monitoring past news that could influence issues. CisionOne provides clarity and quick responses when executives need information on journalists' past articles or average users of publications and aids in putting together quick, digestible reports. I really like the reporting and search options and appreciate the data management features. These tools help me make better and more informed decisions, providing accurate information to senior leadership about publications or past coverage of the company. Also, the initial setup was very easy for me, as I was already familiar with the platform. Review collected by and hosted on G2.com. What do you dislike about CisionOne? I wish there was a better way to have an overview of the data without extracting it. Once I tag my desired pieces of coverage, to have a quick overview with reach and other key information. I would like to see a quick pop-out chart. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I use CisionOne for monitoring news mentions of my company and researching outlets. It helps provide clarity, quick responses, and build reports for executives. It aids in making informed decisions and delivering accurate info on publications and past coverage. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12237572/official_response/edit) Hi Michael, Thank you for taking the time to share such detailed feedback. It’s helpful for us to see how the platform supports your day-to-day monitoring, outlet research, and the reporting you provide to leadership. You also mentioned wanting a more immediate way to view key metrics on tagged coverage. We’ve made sure this feedback reaches our product team. Thank you again for your thoughtful input. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") AD Verified User in Design Mid-Market (51-1000 emp.) 7/2/2026 "Strong Reporting and Database, But Customer Support Needs Improvement" 3.5/5 What do you like best about CisionOne? I like the database and the reporting is good. I think the database could be updated more regularly and their reps/customer service attention has really not been great over the last few years. We didn't even have a rep for several months because of turnover at their company and then had several in a short amount of time. Review collected by and hosted on G2.com. What do you dislike about CisionOne? the customer support aspect isn't great. See question earlier where I answer about revolving door of reps. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? We are a franchise business that manages in-house PR for one of our brands and does overview reports. The tool is helpful as an all-in-one for local research and pitching for me Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 4/21/2026 "Great platform for journalist prospecting" 4.5/5 What do you like best about CisionOne? I like the search and filter features to find journalists who best fit the content you are pitching. I like that you can easily toggle to see the journalist's latest stories to know if they would be a fit for coverage Review collected by and hosted on G2.com. What do you dislike about CisionOne? I wish the actual outreach platform were better equipped to send automated follow-ups and more user-friendly Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? Cision helps with our outreach of PR campaigns for our clients Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12663079/official_response/edit) Hi there, Thanks for your review. Glad to hear that the search and filtering features help you find the right journalists and support your outreach efforts. We appreciate you highlighting areas where the outreach experience could be improved, and we’ve taken this on board internally. Thank you for your feedback. 7/2/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Policy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Policy") AP Verified User in Public Policy Mid-Market (51-1000 emp.) 7/15/2026 "Reliable PR Platform for Media Lists, Email Distribution, and Media Monitoring" 4.5/5 What do you like best about CisionOne? CisionOne is a reliable platform for PR needs. I like that I can easily build media lists and distribute press releases via email. It is also great for finding media mentions across all mediums. Review collected by and hosted on G2.com. What do you dislike about CisionOne? It would be nice to have better video clipping capabilities. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? CisionOne is helpful for generating earned media, which is a key component of answer engine optimization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sophie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie D.") SD Sophie D. 1/13/2026 "Comprehensive Tracking, Needs Some Tweaks" 4/5 What do you like best about CisionOne? I really like the instant insights dashboard and the instant insights or launch pad feature for a daily snapshot view. I also appreciate the daily emails and the weekly summary emails. The integration with our website is really helpful as it allows us to track how much coverage impacts our website visits and attention. The account team is really responsive and able to help, particularly in setting new search queries and correcting any errors. CisionOne successfully tracks global mentions and covers a broad range of media including TV and radio, unlike the previous platforms we used. Review collected by and hosted on G2.com. What do you dislike about CisionOne? I think there's quite a few errors, particularly with broad coverage like TV and radio. It really struggles to pick up various things sometimes, which makes reporting have quite a lot of discrepancy. If we know we're on television and it doesn't appear in CisionOne, it's usually because the AI hasn't picked up the correct naming or branding, which makes it a little bit difficult and slightly annoying. The manual adding of coverage could be improved as it's tricky to update. The new format of the insights dashboards is harder to use compared to what we had before. It might make my job easier if we could revert back to the old format. Also, the inability to store broadcast and radio clips and download them is difficult because we'd like to be able to keep these on file. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? CisionOne helps me track global and UK brand mentions, campaigns, messaging, and tone of voice. It tracks media coverage, revealing active journalists and missed opportunities, aiding responsiveness and engagement. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12206071/official_response/edit) Hi Sophie, Thanks for sharing your experience with Cision. It’s great to hear that the Instant Insights dashboard and your regular email summaries help you keep a clear overview of coverage and impact across channels. We also appreciate your feedback on broadcast tracking and the latest dashboard layout. Input like this is really valuable and helps guide ongoing refinements to our monitoring and reporting experience. Thanks again for taking the time to leave a review. Validated ReviewerIncentivizedSource: Seller invite ![Daniel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel S.") DS Daniel S. 2/4/2026 "Mixed Experience with Setup and Performance" 3/5 What do you like best about CisionOne? I like the functionality of creating newsletters and automated reports, which allow us to consistently track how certain topics and people are appearing in the news. I also find it helpful how CisionOne lets us identify potential collaborators and people interested in our work. Review collected by and hosted on G2.com. What do you dislike about CisionOne? CisionOne is particularly bad at handling long requests for many searches at once. It's very difficult to track general trends when there are more than 20 searches at the same time, which is a challenge for us because our community has more than 1,000 members. Also, the initial setup was extremely difficult because we had to create many searches by hand, as there was no API or system to do it automatically. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I use CisionOne to understand how media is discussing our work and network, identify potential collaborators, and find people interested in our message. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12310528/official_response/edit) Hi Daniel, We appreciate your detailed review of how you’re using CisionOne. It’s helpful to understand how newsletters and automated reports support your tracking of topics and community members, as well as identifying potential collaborators. You also noted the difficulty of managing a large number of searches simultaneously and the challenges during the initial setup. If helpful, your account team can review your current search setup with you and discuss potential adjustments. We’ll also share this with our product team to inform future enhancements to platform development. Thank you for your feedback. Validated ReviewerIncentivizedSource: Seller invite ![Shay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shay M.") SM Shay M. Sr. Managing Editor 1/12/2026 "Streamlined Media Monitoring with Ease" 5/5 What do you like best about CisionOne? I use CisionOne the most for monitoring media and reports. It helps me create monthly insight reports in minutes, which used to take hours. It's easy to navigate and see media hits for our business school. The instant insight reports are pulled together online or into a PDF for quick sharing. They help me gather data, from coverage by media type to top articles. This helps me know what worked and what didn't, and improve next time. Plus, it's helpful information to share with leadership. I also don't remember any issues with the initial setup, so I consider it easy. Review collected by and hosted on G2.com. What do you dislike about CisionOne? In the instant insight reports, my logo doesn't show up. Instead, it's an image icon with "logo." I wish the date information in the reports were in U.S. format. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? I use CisionOne to create monthly insight reports in minutes instead of hours, monitor media and reports, and gather data for improvement and sharing with leadership. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12204415/official_response/edit) Hi Shay, Really appreciate you taking the time to share your experience. It’s great to hear that CisionOne helps you stay on top of media coverage and turn your monthly insights into quick, shareable reports for your team and leadership. We’ve also noted your comments about the logo display and date format in Instant Insights and have shared this feedback with our internal teams as we continue to refine the reporting experience. Thank you again for your review and for your trust in Cision. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Political Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Political Organization") UP Verified User in Political Organization Small-Business (50 or fewer emp.) 4/27/2026 "Useful Media Monitoring, but Cision Contacts Need More Frequent Updates" 3.5/5 What do you like best about CisionOne? I like the media monitoring function. It is useful and generally fairly straightforward to use. Review collected by and hosted on G2.com. What do you dislike about CisionOne? Many of the media contacts are out of date, and it is unclear to me what the process is for getting them updated or how often updates are made. There are contacts in cision that show a reporter at a publication that they have not been at for at least 18 months. I also really dislike that you do not regularly collect cell phone numbers any more. Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? Cision is helping me find contact information for journalists whom I need for media relations. Review collected by and hosted on G2.com. Show More Response from Michalea Enmark of CisionOne [Editedit](https://www.g2.com/survey_responses/cisionone-review-12697197/official_response/edit) Hi there, Thanks for sharing your feedback. Love to see that our media monitoring functionality has been useful and straightforward to work with. We appreciate you taking the time to call out your concerns around contact data accuracy and visibility into update processes, and we’ve shared this with our teams. If you haven’t already, I’d suggest connecting with your Cision account reps, who would be happy to talk through how database updates work in more detail. Thanks again for your review. Current UserValidated ReviewerIncentivizedSource: Seller invite BS Beth S. Account Director Mid-Market (51-1000 emp.) 7/2/2026 "Good Coverage Monitoring with Everything in One Place" 4.5/5 What do you like best about CisionOne? Coverage monitoring and all information being in one place Review collected by and hosted on G2.com. What do you dislike about CisionOne? Sometimes not all coverage is picked up despite their being brand mentions Review collected by and hosted on G2.com. What problems is CisionOne solving and how is that benefiting you? SOV analysis is extremely helpful Review collected by and hosted on G2.com. 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