--- title: CisionOne Reviews meta_title: 'CisionOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1344 reviews by the users' company size, role or industry to find out how CisionOne works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 1344 scale: '5' date_modified: '2026-08-14' parent_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # CisionOne Reviews **Vendor:** Cision **Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) **Average Rating:** 3.9/5.0 **Total Reviews:** 1,344 ## About CisionOne CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and social listening capabilities. An industry-leading tool for finding and connecting with the right journalists, market experts, and relevant media influencers. Track mentions of your brand, enhance media outreach, and instantly summarize coverage with authentic AI implementation. Measure the effectiveness of your PR campaigns through comprehensive analytics, analyze trends in media coverage, and use data insights to guide future PR decisions. Built for PR professionals, CisionOne transforms how you work with AI assistance across desktop, tablet, and mobile. ## CisionOne Pros & Cons **What users like:** - Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach. (69 reviews) - Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform. (40 reviews) - Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage. (39 reviews) - Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly. (36 reviews) - Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support. (33 reviews) - Coverage (31 reviews) - Monitoring (26 reviews) - Reporting (24 reviews) - Users appreciate the **helpful customer support** and effective onboarding experience with CisionOne, ensuring smooth usage. (22 reviews) - Users appreciate the **intuitive user interface** of CisionOne, which simplifies monitoring and reporting tasks. (22 reviews) **What users dislike:** - Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports. (37 reviews) - Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow. (28 reviews) - Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers. (26 reviews) - Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy. (25 reviews) - Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency. (25 reviews) - Inaccuracy (20 reviews) - Limited Features (20 reviews) - Users are frustrated with the **poor search functionality** , finding it lacking basic features and missing key articles. (20 reviews) - Limited Coverage (19 reviews) - Search Functionality (19 reviews) ## CisionOne Reviews ### 1. Great Tool for Centralized Media Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2026 **What do you like best about CisionOne?** I use CisionOne daily to manage and organize large volumes of media content. I find its tagging and search functionality extremely helpful, as it allows me to track how many tags I’ve applied, locate specific content quickly, and generate detailed reports. I also appreciated the ease of the initial setup, which made onboarding simple. CisionOne provides a streamlined and efficient platform for tracking media coverage and managing communications. Its intuitive interface and robust search capabilities make monitoring and analyzing content much easier, helping me stay organized and informed. Overall, it is a highly intuitive and efficient tool that supports my work in content tracking and analytics. **What do you dislike about CisionOne?** Occasionally, the platform displays duplicate articles under slightly different titles, which can make tracking and reporting a bit confusing and which also makes it difficult to maintain consistent tagging across similar content. It would be beneficial if the platform offered a way to merge these articles so that tags could be applied consistently, improving workflow efficiency. **What problems is CisionOne solving and how is that benefiting you?** I CisionOne has streamlined my workflow for content tagging and reporting. I can efficiently search for tags, track the number applied, and generate comprehensive reports, which saves time and ensures accuracy in tracking content coverage. This functionality is especially valuable for managing large datasets and supporting my reporting and analysis needs. **Official Response from Michalea Enmark:** > Hi there, Thank you for such a thoughtful review. It’s great to see how you’re using tagging, search, and reporting together to manage large volumes of content and keep everything organized. When those elements work smoothly, it can make a real difference in day-to-day tracking and analysis. You also highlighted areas where tagging consistency could be improved. We’ve shared this input with our product team as part of ongoing enhancements. Thanks again for taking the time to share your experience. ### 2. Efficient Media Monitoring with CisionOne **Rating:** 3.5/5.0 stars **Reviewed by:** Shelby W. | Regional Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about CisionOne?** I use CisionOne for daily monitoring of media mentions, media outreach like press releases, and reporting tools that share the impact of my work. I like the new interface of CisionOne since I used the original Cision and find the new interface to be very user-friendly. I really appreciate the live monitoring feature and the 'list' feature. I also appreciate the function of seeing how many contacts opened or interacted with my press release. The initial setup, especially with the help of our Cision representative, was quite easy. I really like the ability to build lists that utilize the AI-suggested contacts similar to the ones I'm adding when creating the list. **What do you dislike about CisionOne?** The listening function still picks up mentions that aren't from my area or organization, that I have to manually remove to ensure accuracy. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne for monitoring media mentions, media outreach, and reporting. It solves digging for media mentions and metrics, allowing me to measure the impact of competitors in real time. **Official Response from Michalea Enmark:** > Hi Shelby, Thank you for sharing your experience. It’s clear that CisionOne plays a central role in your monitoring and outreach, from real-time tracking to list building and measuring engagement. The updated interface and support during setup also seem to have made the transition smooth. You mentioned that the listening function can sometimes capture mentions outside your intended scope. We’ve shared this feedback with our product team. If you’d like, your account team would be happy to work with you to refine your monitoring parameters. Thank you for your feedback. ### 3. CisionOne Falls Short on Usability and Support **Rating:** 1.0/5.0 stars **Reviewed by:** Bryson H. **Reviewed Date:** February 04, 2026 **What do you like best about CisionOne?** I value the sending function, the outreach feature. It allows me to blast out a bunch of emails and hit a bunch of reporters at once. **What do you dislike about CisionOne?** The user interface is terrible. Customer service can be challenging. The journalist database is full of garbage contacts and includes publications that have nothing to do with what we're looking for. It doesn't have very good contacts for journalists we actually care about. Searching the database is like something out of the early 2000s. The initial setup was incredibly difficult, characterized by terrible customer service issues that took months of work to get right. It was basically a textbook case for a disastrous rollout of a new product. The mobile product is not full-featured enough, either. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne for looking up journalists and sending outreach emails to multiple reporters at once, though it doesn't solve these issues very well. **Official Response from Michalea Enmark:** > Hi Bryson, Thank you for taking the time to share your experience with Cision. We’re disappointed to hear your experience using CisionOne hasn’t met your expectations. You’ve raised a number of points about usability, support, and the quality of the media database. We appreciate you highlighting these areas, and your feedback has been shared with the relevant product and research teams as we continue to strengthen the overall experience. We have also passed along your feedback directly to your account team. Thanks again for your detailed review. ### 4. AI Support Shines but Contact Limitations Frustrate **Rating:** 2.0/5.0 stars **Reviewed by:** Pippa P. **Reviewed Date:** February 03, 2026 **What do you like best about CisionOne?** I like the AI chatbot in CisionOne; it's actually pretty good and mostly can solve all my problems with step-by-step guides. I can ask it a specific question, and it gives me a very specific solution and guide on how to do the thing I want to do. It can also tell me if something is possible or not. We switched from Agility to CisionOne because we wanted better pitching capabilities, and that's something CisionOne does better. **What do you dislike about CisionOne?** A lot of the contacts I want are not on the platform, which can be frustrating. Also, when I want to import a list, it doesn't let me import it with the outlet name, which is annoying because then I don't know where they work. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne for finding contacts and outlets, which saves time building media lists and allows me to access circulation figures and job titles. **Official Response from Michalea Enmark:** > Hi Pippa, Thank you for taking the time to share your experience. Happy to read the AI chatbot has been helpful in guiding you through your PR workflows and that the pitching capabilities supported your move to Cision. We’re sorry to hear about the frustrations you’ve encountered with contacts and list imports. Your feedback has been shared with the relevant teams for review, and we invite you to contact your account team to help us better understand and resolve the challenges you’ve experienced. Thanks for your feedback. ### 5. Powerful Reporting with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Michael F. | Manager, PR and Media Relations **Reviewed Date:** January 20, 2026 **What do you like best about CisionOne?** I use CisionOne daily for monitoring the latest news mentions of my company, researching news outlets and journalists, and it helps me with monitoring past news that could influence issues. CisionOne provides clarity and quick responses when executives need information on journalists' past articles or average users of publications and aids in putting together quick, digestible reports. I really like the reporting and search options and appreciate the data management features. These tools help me make better and more informed decisions, providing accurate information to senior leadership about publications or past coverage of the company. Also, the initial setup was very easy for me, as I was already familiar with the platform. **What do you dislike about CisionOne?** I wish there was a better way to have an overview of the data without extracting it. Once I tag my desired pieces of coverage, to have a quick overview with reach and other key information. I would like to see a quick pop-out chart. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne for monitoring news mentions of my company and researching outlets. It helps provide clarity, quick responses, and build reports for executives. It aids in making informed decisions and delivering accurate info on publications and past coverage. **Official Response from Michalea Enmark:** > Hi Michael, Thank you for taking the time to share such detailed feedback. It’s helpful for us to see how the platform supports your day-to-day monitoring, outlet research, and the reporting you provide to leadership. You also mentioned wanting a more immediate way to view key metrics on tagged coverage. We’ve made sure this feedback reaches our product team. Thank you again for your thoughtful input. ### 6. Comprehensive Tracking, Needs Some Tweaks **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie D. **Reviewed Date:** January 13, 2026 **What do you like best about CisionOne?** I really like the instant insights dashboard and the instant insights or launch pad feature for a daily snapshot view. I also appreciate the daily emails and the weekly summary emails. The integration with our website is really helpful as it allows us to track how much coverage impacts our website visits and attention. The account team is really responsive and able to help, particularly in setting new search queries and correcting any errors. CisionOne successfully tracks global mentions and covers a broad range of media including TV and radio, unlike the previous platforms we used. **What do you dislike about CisionOne?** I think there's quite a few errors, particularly with broad coverage like TV and radio. It really struggles to pick up various things sometimes, which makes reporting have quite a lot of discrepancy. If we know we're on television and it doesn't appear in CisionOne, it's usually because the AI hasn't picked up the correct naming or branding, which makes it a little bit difficult and slightly annoying. The manual adding of coverage could be improved as it's tricky to update. The new format of the insights dashboards is harder to use compared to what we had before. It might make my job easier if we could revert back to the old format. Also, the inability to store broadcast and radio clips and download them is difficult because we'd like to be able to keep these on file. **What problems is CisionOne solving and how is that benefiting you?** CisionOne helps me track global and UK brand mentions, campaigns, messaging, and tone of voice. It tracks media coverage, revealing active journalists and missed opportunities, aiding responsiveness and engagement. **Official Response from Michalea Enmark:** > Hi Sophie, Thanks for sharing your experience with Cision. It’s great to hear that the Instant Insights dashboard and your regular email summaries help you keep a clear overview of coverage and impact across channels. We also appreciate your feedback on broadcast tracking and the latest dashboard layout. Input like this is really valuable and helps guide ongoing refinements to our monitoring and reporting experience. Thanks again for taking the time to leave a review. ### 7. Streamlined Media Monitoring with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Shay M. | Sr. Managing Editor **Reviewed Date:** January 12, 2026 **What do you like best about CisionOne?** I use CisionOne the most for monitoring media and reports. It helps me create monthly insight reports in minutes, which used to take hours. It's easy to navigate and see media hits for our business school. The instant insight reports are pulled together online or into a PDF for quick sharing. They help me gather data, from coverage by media type to top articles. This helps me know what worked and what didn't, and improve next time. Plus, it's helpful information to share with leadership. I also don't remember any issues with the initial setup, so I consider it easy. **What do you dislike about CisionOne?** In the instant insight reports, my logo doesn't show up. Instead, it's an image icon with "logo." I wish the date information in the reports were in U.S. format. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne to create monthly insight reports in minutes instead of hours, monitor media and reports, and gather data for improvement and sharing with leadership. **Official Response from Michalea Enmark:** > Hi Shay, Really appreciate you taking the time to share your experience. It’s great to hear that CisionOne helps you stay on top of media coverage and turn your monthly insights into quick, shareable reports for your team and leadership. We’ve also noted your comments about the logo display and date format in Instant Insights and have shared this feedback with our internal teams as we continue to refine the reporting experience. Thank you again for your review and for your trust in Cision. ### 8. Comprehensive Media Management with Room for Faster, Fresher Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Erika W. | Marketing Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about CisionOne?** As a Marketing Communications Manager, I appreciate how CisionOne consolidates all the tools I need for media outreach and monitoring in one convenient platform. It simplifies the process of finding the right journalists, provides reliable and current contact details, allows me to track coverage across various formats, and enables me to measure engagement—all from a single dashboard. This not only saves time but also helps build stronger relationships with the media and supports the creation of more relevant, data-driven pitches. **What do you dislike about CisionOne?** Sometimes, the platform feels somewhat sluggish or lacks intuitive functionality, especially when searching for or exporting lists. Additionally, updates about journalists do not always reflect recent changes at their outlets immediately. Enhancing the freshness of the data and making list management more straightforward would significantly improve the overall experience. **What problems is CisionOne solving and how is that benefiting you?** CisionOne addresses the difficulty of locating reliable, current journalist information and monitoring media coverage across various channels. By bringing together research, outreach, and monitoring within a single platform, it streamlines my workflow, saving time and making my outreach more strategic and data-driven. As a result, I have been able to target journalists more effectively, better measure engagement, and enhance our overall media strategy. **Official Response from Michalea Enmark:** > Hi Erika, Thank you for your review. Bringing journalist discovery, outreach, and media monitoring together in one place clearly supports a more streamlined and data-driven workflow. We’ve also shared your feedback regarding list management and keeping journalist information up to date with the relevant teams as part of our ongoing platform improvements. Thanks again for leaving a review. ### 9. Useful Insights, But Needs More Coverage **Rating:** 3.5/5.0 stars **Reviewed by:** Thomas M. **Reviewed Date:** January 12, 2026 **What do you like best about CisionOne?** I like using CisionOne for Instant Insights, which lets me rank and organize allotted media coverage over specific time periods. It helps me quickly view media coverage of my organization, and it's very useful for comparing metrics and examining the volume of media mentions. **What do you dislike about CisionOne?** I think it's very disappointing that Instant Insights only allows the top 50 media mentions to be ranked under top articles - it should be more to help sufficiently capture an organization's coverage for extended periods of time. There should be more transparency for why certain journalists/media contacts are missing from the database. Please provide reasons for missing contact information, and please update emails to ensure that planned outreach isn't wasted. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne to monitor media coverage and find journalist contact info. Instant Insights helps me rank coverage and compare metrics efficiently. **Official Response from Michalea Enmark:** > Hi Thomas, Really appreciate you leaving this review and taking the time to tell us about your experience with Cision. It’s great to see that Instant Insights is effectively supporting your media monitoring and coverage evaluation. We appreciate the feedback regarding coverage ranking limits and missing contact information and have shared your comments with our product and media research teams to guide ongoing enhancements. If you’d like to dive deeper on the points you’ve made above, your account team is happy to discuss this feedback and help you get the most from your Cision solution. Thanks again for sharing your thoughts. ### 10. Media Monitoring Made Simple, Needs Better Search **Rating:** 3.0/5.0 stars **Reviewed by:** Lydia S. | Junior Corporate Communications Executive **Reviewed Date:** February 02, 2026 **What do you like best about CisionOne?** I like that we can tag pieces of coverage and look at the media monitoring board. It helps us work out how many pieces of coverage we get. Tagging pieces of coverage makes it simple to work out for each of our sectors what sort of coverage we are getting. The media monitoring board is super simple to use and is clear, especially with coverage timelines. **What do you dislike about CisionOne?** We often find missed coverage. I find the search function doesn't really work and I wish the general layout was more simple to use. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne for media monitoring, tracking coverage, and understanding the media landscape. Tagging coverage helps identify what we're getting for different sectors, and the media monitoring board is simple and clear, especially for coverage timelines. **Official Response from Michalea Enmark:** > Hi Lydia, Thank you for taking the time to provide your feedback. Glad to hear that tagging coverage and using the media monitoring board make it easier to track activity across your different sectors, particularly when reviewing timelines. We’d love to continue to help ensure you’re getting all relevant coverage in your searches and supporting navigating the platform. We encourage you to connect with your account team who would be happy to work with you to revisit your search setup and explore possible adjustments. Thanks again for your review. ### 11. Effortless Coverage Tracking, Lacks Precision **Rating:** 3.5/5.0 stars **Reviewed by:** Emma C. **Reviewed Date:** February 05, 2026 **What do you like best about CisionOne?** I really like CisionOne's interface because it's easy to navigate. The newsletter function is great too. It allows me to share key coverage with the wider business in a standardized format. Also, it tracks coverage well, capturing everything without me having to do it manually. **What do you dislike about CisionOne?** You can't quickly add in coverage via web links which is frustrating, also sometimes hard to track specific articles, and the reach feels random. Sometimes articles are picked up but don't mention Harrods. Being able to add and look for specific linked articles slows down and stops us reporting quickly and accurately. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne for tracking press coverage without doing it manually. The newsletter function helps share key coverage in a standardized format with the business. **Official Response from Michalea Enmark:** > Hi Emma, We appreciate your review. The intuitive interface and newsletter feature seem to support how you share coverage across the business in a clear and consistent way. We’ve passed your feedback along to our product team regarding the challenges you’ve experienced with adding and tracking coverage, as well as reporting accuracy. Your account team can also connect with you to walk through your current setup together. Thanks again for your feedback. ### 12. Efficient Media Monitoring with Minor Search Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Becky D. **Reviewed Date:** February 04, 2026 **What do you like best about CisionOne?** I really like CisionOne's newsletter function, which is easy to use and provides great summaries for articles. It's also easier to tag articles and generate Excel reports on the coverage per tag. **What do you dislike about CisionOne?** Sometimes it pulls through coverage that does not mention Harrods. It looks like the search may be set up wrong, and we are currently looking into this with the account manager, but sometimes I click on articles and Harrods was not at all mentioned. **What problems is CisionOne solving and how is that benefiting you?** CisionOne helps me find hard-to-locate press coverage, create newsletters for my business, and access journalist contacts not in my database. **Official Response from Michalea Enmark:** > Hi Becky, Thank you for your review. Great to see the newsletter function and tagging tools are supporting your reporting workflow. We’ve noted your feedback regarding articles appearing that don’t reference your brand and have shared this with our product team. It’s good to know you’re already reviewing the search setup with your account manager, and we hope that helps refine the results. Thanks again for taking the time to leave your feedback. ### 13. Difficult Transition, Robust Reporting, Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Joe W. **Reviewed Date:** October 15, 2025 **What do you like best about CisionOne?** I appreciate the robust reporting capabilities of CisionOne, as it creates detailed and comprehensive reports. I have always liked this feature since using the old Cision platform. The quality of daily reports is a standout aspect for me. **What do you dislike about CisionOne?** The transition from the old Cision platform to CisionOne was difficult, and a lot of reporting data was lost during the process. This was frustrating, as it was not a smooth transition. The newsletter feature has issues with pulling in results that are inaccurate and do not match what was previously obtained with the old platform. The design of the daily reports is hard to read, and they tend to include a lot of small, inauthentic media coverage from smaller sites. This happens despite having set up a Boolean search. The reports need to be more accurately curated to pull only from authentic media sources. Currently, there are ongoing issues with the account that have not been fully resolved, which impacts the likelihood of recommending CisionOne to others. **What problems is CisionOne solving and how is that benefiting you?** CisionOne enhances media reporting with robust capabilities and assists in finding new journalists, but offers few benefits beyond the old platform. **Official Response from Michalea Enmark:** > Hi Joe, Thank you for outlining your experience. We appreciate you highlighting the strength of the reporting capabilities and the quality of the daily reports and how they have been valuable to you over time. We also recognize that the transition experience and reporting accuracy have not met expectations. Your feedback regarding data continuity, newsletter results, report clarity, and ongoing account concerns has been shared internally for review. If these issues are still impacting your work, your account team can reconnect to review your current setup and discuss the outstanding items in more detail. Thank you again for taking the time to share your perspective. ### 14. CisionOne: Powerful Analytics but Frustrating UX and Declining Reliability **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about CisionOne?** The measurement capabilities with CisionOne are robust - there are a lot of different widgets, ways to analyze media activity and more. It's a very comprehensive tool. **What do you dislike about CisionOne?** Unfortunately, since Cision upgraded to CisionOne, we've been increasingly unhappy with the solution. While it's quite robust in terms of capabilities, the UX is overly complicated and difficult to navigate. The way Cision is now pulling in results has also declined - it often misses coverage and/or can't pull accurate metrics. For the past three quarters, when it's come time to pull reports, our dashboards have broken or been deleted due to technical errors, forcing us to start from scratch. The database has also declined substantially. More often than not, when we search for reporters, they aren't in the system. I've been a TrendKite / Cision user my whole career, but unfortunately, their "upgrade" to CisionOne has created some serious issues that will force us to look elsewhere. **What problems is CisionOne solving and how is that benefiting you?** It allows us to pull PR metrics that we need to inform our strategies and measure our success. We also use it for its media database to search reporters and more. **Official Response from Michalea Enmark:** > Hi there, Thank you for taking the time to share such detailed feedback, and for your long standing partnership with Cision over the years. We truly appreciate the trust you have placed in us throughout that time. We’re happy that measurement and analytics capabilities in CisionOne have continued to support your team’s work. At the same time, we take your concerns around reliability, search results, and the overall user experience very seriously, and hearing from long-time customers like you is crucial as we continue to improve our user experience. Your feedback has been shared with the relevant internal teams so they can review the areas you’ve highlighted. However, we also encourage you to share this feedback with your account team if you haven’t already done so. Thanks again for your review. ### 15. Straightforward UX, But Setup and Database Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Leszek R. **Reviewed Date:** January 12, 2026 **What do you like best about CisionOne?** I like CisionOne for its straightforward UX design. Everything is clear and intuitive, which really helps when I'm working on sending out press releases and building media lists. I don't have to manually research for journalists' emails or send emails one by one, which makes the process much simpler. **What do you dislike about CisionOne?** The journalist database could always be improved, and I also don't get any bounce back emails and out-of-office (OOO) responses. The initial setup wasn't the easiest since we had to get our developer involved. **What problems is CisionOne solving and how is that benefiting you?** I don't have to manually research journalists' emails or send emails one by one. **Official Response from Michalea Enmark:** > Hi Lezek, Thank you for sharing your experience with Cision. We’re pleased to hear your solution helps you streamline press release distribution and media list building, saving time in your outreach efforts. We appreciate your feedback, and insights like yours help us refine workflows and strengthen the overall platform experience for all users. If you haven’t already done so, we encourage you to connect with your account team to share feedback about your database and setup experience. They’re happy to support you and help you get the most out of your Cision solution. Thanks again for taking the time to leave a review. ### 16. Great PR Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Arianna W. | Senior Manager, PR & Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about CisionOne?** I enjoy monitoring media for keywords and competitors, and using that information as a form of social listening to identify outlets and contacts covering specific topics. I also appreciate the ability to easily track all mentions, audience reach, and AVE. **What do you dislike about CisionOne?** Sometimes the platform misses mentions, and occasionally contacts aren’t yet in the database. I know these can always be requested, but when moving quickly, it can be challenging to pause and submit those requests in the moment. **What problems is CisionOne solving and how is that benefiting you?** Cision supports comprehensive competitor analysis and social listening while also streamlining the process of identifying and sourcing key media contacts. **Official Response from Michalea Enmark:** > Hi Arianna, Thank you for the thoughtful review. It’s great to see CisionOne supporting your monitoring and competitor analysis while helping you identify relevant outlets and contacts. We’ve shared your feedback internally regarding occasionally missing mentions and contacts not yet appearing in the database, as well as the process of submitting contact requests in the moment. We appreciate you taking the time to share your experience. ### 17. Comprehensive Media Database, But Interface Lags and Journalist Info Lacking **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about CisionOne?** - Comprehensive media database, when compared to other platforms. - Comprehensive media monitoring tool for the most part. **What do you dislike about CisionOne?** - Slow interface and regularly lags. - Media database removed descriptions of journalists in place of their X bios, which makes researching more labor intensive. - Media database filtering is hard to use and the results are often overwhelming. - Results from media monitoring often have discrepancies -- a publication may mention a company several times throughout the week but not all of the articles will appear. - Boolean queries are somewhat effective but often requires a lot of filtering, which then omits certain results. - Process for scheduling alerts is clunky, requiring extra steps just to schedule a recurring alert schedule. **What problems is CisionOne solving and how is that benefiting you?** It's a one-stop solution for media monitoring and database. **Official Response from Michalea Enmark:** > Hi there, Thank you for taking the time to share such detailed feedback. We appreciate you calling out the strength of the media database and monitoring capabilities, especially in comparison to other platforms. We also understand that parts of the experience haven’t met expectations. We’ve shared your broader feedback internally so it can be reviewed as part of ongoing improvements to performance, database quality, and overall usability. If these issues are still impacting your work, your account team would be glad to connect and review your setup with you. Thank you again for your honest perspective. ### 18. Seamless Platform with Essential Social Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha . | Account Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about CisionOne?** Platform is pretty seamless to learn and pretty turn key. The social monitoring and daily digests are things I use most. **What do you dislike about CisionOne?** When it misses placements from trade pubs I am in need of. **What problems is CisionOne solving and how is that benefiting you?** It's our main media monitoring tool, allowing us to flag placements to clients in a timely manner and export for reporting **Official Response from Michalea Enmark:** > Hi Samantha, Thanks for sharing your feedback. Happy to hear you’ve had a seamless social and media monitoring experience and that the daily digest feature has been helping you stay on top of media coverage and reporting. We appreciate your trust in Cision and look forward to continuing to support your monitoring needs! ### 19. Cision One: Essential for Media Insights, but Coverage Accuracy Can Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher W. | Public Relations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about CisionOne?** Cision One provides immediate access to media trends related to my organisation, its sub-brands, our competitors, and our customers. This tool is invaluable for demonstrating the impact of external communications and media relations within the organisation, helping us define our success. Our account management experience has been outstanding, and our needs are consistently met. **What do you dislike about CisionOne?** At times, some coverage is missed while unrelated coverage is included. **What problems is CisionOne solving and how is that benefiting you?** CisionOne is helping us track our share of voice compared to our competitors, and it also clarifies how we are engaging with the markets where we want to be visible. **Official Response from Michalea Enmark:** > Hi Christopher, We appreciate you taking the time to leave a review. It’s great to hear that CisionOne helps you stay on top of media trends across your organization, its sub-brands, competitors, and customers, and supports demonstrating the impact of your communications work internally. It’s also encouraging to hear that your experience with the account management team has been a positive one. Your comments regarding missed or unrelated coverage have been shared internally for review. Thank you for your feedback. ### 20. Decent Tool with Room for Search Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Zhensu X. **Reviewed Date:** October 16, 2025 **What do you like best about CisionOne?** I find CisionOne really helpful when it comes to looking for searches and identifying potential reach numbers of media features we've worked on. Additionally, it assists in finding contacts from certain publications, which aids in my work efficiency. **What do you dislike about CisionOne?** I found the initial setup of CisionOne to be difficult, primarily because the process of transferring all our data from the old Cision platform was not smooth. Additionally, the search functionality is problematic; it currently does not allow searching by article link and only filters by keywords, which makes it difficult to find specific content. There are also accuracy issues with the search results, as sometimes I can't find certain articles, which is not ideal. **What problems is CisionOne solving and how is that benefiting you?** I use CisionOne to find relevant numbers for potential media reach and search for contacts, enhancing my work efficiency. **Official Response from Michalea Enmark:** > Hi Zhensu, Thank you for your feedback. CisionOne supporting your work when identifying media reach and finding relevant contacts across publications is great to see. Your comments have been shared internally so the relevant teams can review the feedback around data migration and search capabilities. Thanks again for taking the time to leave a review. ### 21. Great Dashboards, but Filtering Irrelevant Mentions and Report Sync Need Work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about CisionOne?** The diversity of dashboards available and relative ease of establishing mention streams. **What do you dislike about CisionOne?** The difficulty in parceling out irrelevant mentions, lack of screening for low-quality AI generated content and news aggregators, unreliable interface between mention stream and daily reports produced from those streams. **What problems is CisionOne solving and how is that benefiting you?** It provide real-time monitoring, which reduces the amount of times we are blindsided by mentions. It also meets the need to quantify our public relations efforts with intuitive visualization that resonates with internal decision makers. **Official Response from Michalea Enmark:** > Hi there, Thank you for taking the time to share your experience. It’s good to hear that the range of dashboards and the ability to set up mention streams are supporting your real-time monitoring and reporting needs. We’ve shared the challenges you’ve encountered with filtering irrelevant mentions, particularly around AI-generated content and the reliability between mention streams and daily reports with our product team for further investigation. Additionally, your account team would be happy to connect with you to better understand these issues and review your current setup together. Thanks again for your candid feedback. ### 22. Always-Available, Very Helpful Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Ruby M. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about CisionOne?** Very helpful customer service. There is always someone on hand to support with any questions or requests **What do you dislike about CisionOne?** Don't always receive full broadcast clippings **What problems is CisionOne solving and how is that benefiting you?** THey are collating huge amounts of coverage for us to monitor **Official Response from Michalea Enmark:** > Hi Ruby, Thank you for your review. It’s encouraging to know that our customer service team has been consistently available and helpful when questions arise. Regarding broadcast clippings, we’ve made sure your feedback is passed along to the relevant teams for review. Thanks for taking the time to leave your feedback. ### 23. Great for Media Distribution and List Building **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff T. | Client Relations Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about CisionOne?** Great with media distribution and list building. **What do you dislike about CisionOne?** it can be hard at times to run media reports, sometimes feels like ad value doesn't line up expectations **What problems is CisionOne solving and how is that benefiting you?** CisionOne allows our firm to contact media outlets with stories our clients are sharing **Official Response from Michalea Enmark:** > Hi Jeff, Really appreciate you taking a moment to share your experience with Cision. It’s great to hear that media distribution and list building are working well for your team and supporting your outreach to media outlets. If you ever want to walk through your reporting setup or explore ways to get more consistency out of your reports, your account team is always here to support you. Thanks again for your review and for choosing CisionOne to help share your clients’ stories. ### 24. Helpful for Tracking Coverage, but Misses Mentions and Skews the Numbers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about CisionOne?** It's helpful to track media mentions and watch media coverage that I would have otherwise missed. **What do you dislike about CisionOne?** It doesn't seem to capture all of our media mentions. The numbers are skewed and don't reflect the work that is being done. **What problems is CisionOne solving and how is that benefiting you?** CisionOne is helping create graphs that we can share with our fundraising team to show the number of mentions we are receiving and the ad equivalency. That said, the numbers aren't always correct. **Official Response from Michalea Enmark:** > Hi there, Thank you for your feedback. It’s good to hear that CisionOne helps you track coverage and create reports to share with your fundraising team. You also noted gaps in coverage and metrics that don’t always reflect your work accurately, and we’ve shared this feedback internally. If you’d like, your account team would be more than happy to review your monitoring setup and talk through the coverage you expect to see. We appreciate you taking the time to leave a review. ### 25. User-Friendly Platform with Excellent Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about CisionOne?** The CisionOne platform is generally pretty user friendly. Once you've gotten comfortable with the various functionalities, the various tools are all great for creating customized reports and tracking analytics. When you do run into any issues or questions, the customer service team is always available and willing to help. **What do you dislike about CisionOne?** I don't always feel the reported viewership/audience numbers are very accurate. I'd love to see that piece audited and refined a bit. **What problems is CisionOne solving and how is that benefiting you?** Being able to keep our reports in a more organized format (i.e. alphabetical) was a pain-point, but the customer service team was able to help get that in order and teach us how to keep it that way moving forward as we add more searches across the organization. **Official Response from Michalea Enmark:** > Hi there, We appreciate the feedback on your experience with CisionOne. It’s encouraging that the platform supports your reporting workflows and that the support team has been helpful when questions come up. Your comments regarding audience and viewership metrics have also been passed along to the relevant teams. Thank you for your review. ### 26. Great product with a few things to fix **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about CisionOne?** I really enjoy the media monitoring feature. It's very intuitive and easy to understand. I also like the customer support I've received whenever I need help. **What do you dislike about CisionOne?** Two things I currently dislike: 1. Manually adding missing articles has become a nuisance. When I manually add an article the metrics don't show up. So instead of doing it myself, I reach out to customer support to have them open a ticket and add the missing articles for me. Hoping for this issue to be fixed soon! 2. Tagging articles has been very easy but I wish the tags were included in their own column when pulling a report, similar to the previous Cision versions. Seeing a tag column in the excel reports is integral to our team and stakeholders. Hoping this is something that can be added in the future. **What problems is CisionOne solving and how is that benefiting you?** The analytics are a huge benefit to me and my work. It's one thing to see what hits are coming in but seeing how effective the media hits are are important to our team and our media efforts. ### 27. Efficient Media Monitoring with Some Learning Curves **Rating:** 4.0/5.0 stars **Reviewed by:** Kaylee B. **Reviewed Date:** January 12, 2026 **What do you like best about CisionOne?** I like that coverage can be sent to my inbox, which makes my day more efficient and saves my time without having to manually search. I also appreciate how easy the initial setup of CisionOne was. **What do you dislike about CisionOne?** I think the Boolean - it's confusing and difficult to get right. It takes time to get accuracy. **What problems is CisionOne solving and how is that benefiting you?** CisionOne keeps us on top of coverage, finds journalist details quickly, and saves me time with efficient media monitoring. **Official Response from Michalea Enmark:** > Hi Kaylee, Thanks for taking the time to leave us a review! Happy to hear that media monitoring and automated coverage delivery in your Cision platform has helped keep you informed and save time in your day-to-day work. We know Boolean can be challenging to get the hang of sometimes. Our team is always happy to help you further refine your monitoring and discovery workflows if you need support. Thanks again for sharing your perspective and feedback. ### 28. Great Emailing Features, But Frustrating Upgrade and Poor Usability **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about CisionOne?** I like the ease of emailing journalists and the PRNewswire integration. **What do you dislike about CisionOne?** Pretty much everything with the latest platform upgrade. It's so frustrating, in fact, that I am actively doing discovery calls with other vendors. It's absurd that a NEW platform has fewer critical features, like autopopulating metrics for imported content, than an OLDER version of the software. Navigating is not intuitive, and the search for reporters/outlets is confusing and complicated. I have spent countless hours over the years tagging specific content and it's inexcusable that it would not migrate to the new platform. **What problems is CisionOne solving and how is that benefiting you?** Zero. It's actually cost about 7 months of time having to work with the Cision team to troubleshoot shortfalls in the platform. **Official Response from Michalea Enmark:** > Hi there, We’re sorry that your experience with CisionOne has fallen short of expectations, and we appreciate you taking the time to leave such a detailed review. Platform transitions can sometimes present challenges, particularly when long standing workflows and historical data are involved. We appreciate you raising these concerns, and your comments regarding usability, search, and content migration have been shared with our product teams for review. We are glad to hear the emailing functionality and PRNewswire integration have been valuable, and we appreciate you highlighting those strengths. Thank you again for your feedback. ### 29. Good Features, But Needs Better Customer Support **Rating:** 2.0/5.0 stars **Reviewed by:** Amber M. **Reviewed Date:** October 15, 2025 **What do you like best about CisionOne?** I appreciate that CisionOne makes it easy to find relevant media contacts to connect with and pitch our stories. The analytics and dashboards are highly useful for quantifying the impact of our media campaigns. Additionally, the staff was helpful during setup, which eased the transition. **What do you dislike about CisionOne?** {"I find the customer service could be better.","There is a need for more consistent analytics across different platform iterations.","I would prefer reverting back to the previous iteration of the platform."} **What problems is CisionOne solving and how is that benefiting you?** CisionOne helps me easily find media contacts to pitch stories and quantify media campaign impacts, enhancing outreach and analysis. **Official Response from Michalea Enmark:** > Hi Amber, Thank you for sharing your feedback. It’s good to hear that finding relevant media contacts and using the dashboards to measure campaign impact have supported your outreach and reporting efforts, and that the initial setup process felt smooth. We’ve also taken note of your comments regarding customer support, analytics consistency, and your preference for aspects of the previous platform experience. This feedback has been shared internally for review. If these issues are still impacting your work, your account team can reconnect to better understand how we can improve your experience. Thank you again for taking the time to leave your review. ### 30. User-Friendly and Easy to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about CisionOne?** I like that it is user friendly and customer support is quick to help. **What do you dislike about CisionOne?** It is missing a lot of contacts that I need and there are a lot of bugs. **What problems is CisionOne solving and how is that benefiting you?** Customer support is always quick to add contacts as needed. However, it does take them a considerable amount of time to address concerns related to platform issues, like bugs. **Official Response from Michalea Enmark:** > Hi there, We appreciate your review. It’s encouraging to hear that the platform is easy to navigate and that the support team has been helpful when you’ve needed assistance. Your comments regarding contact availability and platform performance have been shared with the relevant teams for review. Thanks again for leaving a review ### 31. Great for Sending Press Releases, But Contact Accuracy Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about CisionOne?** Easy to send and build press releases and media pitches **What do you dislike about CisionOne?** accuracy of contacts and search parameters. Also, way too many "info@" emails. There should be none. These are not contacts. They're waste bins and waste of time. Companies should not be allowed to utilize any "Info@" or similar emails for contact information. **What problems is CisionOne solving and how is that benefiting you?** Not solving any problems except access. ### 32. Tries its best **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about CisionOne?** Takes on an incredibly heavy task, and does an admirable job at trying. **What do you dislike about CisionOne?** I could go on forever, I would say there is a lot of inconsistencies in the mention pick-ups especially when you want a curated mention stream. **What problems is CisionOne solving and how is that benefiting you?** Capturing media mentions at a large scale in a relatively efficient manner. **Official Response from Michalea Enmark:** > Hi there, Thanks for taking a moment to share your feedback. We’re sorry to hear that your experience with CisionOne hasn’t lived up to your expectations and for highlighting the challenges you’ve experienced regarding consistency in mention pickup. We’ve shared your feedback internally so it can be considered alongside other customer input as we work to evolve the platform. Thanks again for sharing your thoughts with us. ### 33. Mostly good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about CisionOne?** Alerts system is useful and mostly reliable **What do you dislike about CisionOne?** That not all the alerts take you to the online article (lexus ones) **What problems is CisionOne solving and how is that benefiting you?** Means I don't have to search for press coverage every morning **Official Response from Michalea Enmark:** > Hi there, Thank you for sharing your feedback. It’s good to hear that the alerts system helps you stay on top of press coverage without needing to manually search for it each day. We’ve shared your comments regarding article links in alerts with the relevant teams as part of our ongoing platform improvements. Thank you for your review. ### 34. Good concept but the fundamental flaws in the design make it useless **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about CisionOne?** It has pretty charts. The concept of bringing all the functions in one place is good but the execution is terrible. Thank god for one or two knowledgeable support people that can solve a few of the problems. Last I checked the data wasn't even accurate. **What do you dislike about CisionOne?** There is no way to download data for further analysis. The charts are useless the way they are delivered. It is very hard to customize in a way that makes it useful. **What problems is CisionOne solving and how is that benefiting you?** N one, it is making my life infinitely more difficult ### 35. Great all round tool for international contracts and coverage tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Emma C. | PR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about CisionOne?** I like that it is a platform that does it all, love the media database that has a vast range of contacts both UK based and internationally, easy to pull medialists as well as send pitches directly through the platform. We use the platform daily and found the on-boarding sessions with our customer support member really useful **What do you dislike about CisionOne?** Sometimes it doesn't pull all our coverage through and we have to find manually **What problems is CisionOne solving and how is that benefiting you?** It helps us find the best journliats to contact for our press release and get real time coverage updates as well as monitor our key competitors ### 36. A solid platfrom for comm pros **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about CisionOne?** It is always reliable and easy to use. I can depend on the platform to always alert me on news that is critical to my organization. **What do you dislike about CisionOne?** I think the reporter data base can use more work. It is not competitive with MuckRack. **What problems is CisionOne solving and how is that benefiting you?** CisionOne always lets me know when there is coverage on the company I work for. It cuts down on needing to always do google alerts. ## CisionOne Discussions - [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) - 1 comment, 1 upvote - [Do you think the addition of a checkbox or bulleted list](https://www.g2.com/discussions/24605-do-you-think-the-addition-of-a-checkbox-or-bulleted-list) - 2 comments, 1 upvote - [Browser Support](https://www.g2.com/discussions/browser-support-bec4244d-7f06-4c59-ae92-38018bd66461) - 1 comment, 1 upvote - [Social Content](https://www.g2.com/discussions/social-content) - 1 comment, 1 upvote - [Audience Insights](https://www.g2.com/discussions/how-are-audience-insights-determined) - 1 comment, 1 upvote - [View CisionOne pricing details and edition comparison](https://www.g2.com/products/cisionone/reviews?filters%5Bsentiment_snippet%5D=1882425&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A48%3A30+-0500&secure%5Bsession_id%5D=1c415847-698d-4442-ba38-55a769894318&secure%5Btoken%5D=dfec55318751e20dbd1ead93aa3e173b940ba1d7cd5d4c9ef60cdbdfd887db94&format=llm_user) ## CisionOne Integrations - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - [Feedly News Reader](https://www.g2.com/products/feedly-news-reader/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [PR Newswire](https://www.g2.com/products/pr-newswire/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## CisionOne Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Contact Management** - Media Database - Record Management - Relationship Management - Segmentation - Digital Asset Management - User Management - Calendar Management - Direct Mail Management - Contact Management **Media Channels** - Broadcast Media - Print Media - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - Customizable Reports **Database** - Media Database - Contact/Campaign Management - Newsroom **PR Management** - Communications - Campaign Management - Engagement Tracking - PR Analytics - Communication Management - Clippings Management - Activity Tracking **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Agentic AI - Regulatory Change Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Campaign Planning **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Outreach** - Media Distribution - PR Planner - Social Media Services **Workflow Automation** - Pitching - Campaign Scheduling **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Social Media Integration **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot **Reporting** - Monitoring - Impact Measurement **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Media and Influencer Targeting** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot **User Rights/Roles** - Team Collaboration ## Top CisionOne Alternatives - [Onclusive](https://www.g2.com/products/onclusive/reviews) - 4.3/5.0 (202 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,638 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) - 4.5/5.0 (493 reviews)