MOHD A.
MA
MOHD A.
Student Researcher
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable for Academic Meetings, but Can Feel Heavy and Takes Time to Learn"
3/5
What do you like best about Webex Suite?

Webex Suite makes it straightforward to schedule and join online meetings from a single interface. The platform feels stable for regular academic sessions, and core features such as setting up meetings, sharing screens, and managing participants work reliably with minimal configuration. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The application can feel heavy on lower-end devices, especially during longer meetings. Some features aren’t very intuitive at first, and it can take new users a while to figure out where everything is and navigate between the different options. Review collected by and hosted on G2.com.

Elton W.
EW
Elton W.
IT Admin
Enterprise (> 1000 emp.)
"Rapid, Convenient Way to Stay Up to Date with Webex"
5/5
What do you like best about Webex Suite?

I would say the benefit of using Webex.. has been it's rapid convenience to stay up to date on the most recent updates or changes in the ordg. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

I don't really not like to much about Webex.... may the phone system on answering a call and trying to hang up. Sometimes it takes a few minutes. Review collected by and hosted on G2.com.

Juan V.
JV
Juan V.
Operations Team Leader
Enterprise (> 1000 emp.)
"Easy to Use, Ideal for Virtual Classes at the University"
5/5
What do you like best about Webex Suite?

I like using Webex Suite for my online classes because it offers the possibility of using divided virtual classrooms and study groups. The real-time transcriptions and high-quality recordings are recurring benefits. Additionally, it is an easy-to-use platform that offers many extremely useful additional tools. I find it extremely easy to set up, as I only had to log in with my University email to access all its features. I also value how it allows for a more human function in virtual meetings by being able to divide the class so the teacher can interact in a personalized way, and the use of transcriptions makes note-taking and studying easier. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Nothing, the application seems quite simple and useful to me. Review collected by and hosted on G2.com.

PK
Prathamesh K.
Network Security Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable, Secure Collaboration with Seamless Integration"
4/5
What do you like best about Webex Suite?

eetings, messaging, calling, and collaboration are tightly integrated, so you don’t have to jump between tools or manage multiple apps. The reliability is a big plus—meetings are stable, audio and video quality are consistent, and security feels solid, which really matters in enterprise environments. I also like the control it gives to hosts and admins, especially for large or important meetings, without making the experience difficult for end users. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The Webex Suite is that it can sometimes feel heavier than other collaboration tools. The interface isn’t always as intuitive, especially for new users, and some features are buried in menus that take time to get used to. It can also be resource-intensive, which occasionally affects performance on older systems. While it’s very strong on security and enterprise controls, that same complexity can make quick, informal collaboration feel less smooth compared to simpler platforms. Review collected by and hosted on G2.com.

NS
Navneet S.
Senior Sales Manager
Mid-Market (51-1000 emp.)
"Unified, Secure Collaboration with Reliable Meetings."
4.5/5
What do you like best about Webex Suite?

Webex Suite is a unified platform that brings together meetings, messaging, calls, and collaboration tools under one secure platform. It ensures reliable video/audio quality, screen sharing, recording, breakout rooms, whiteboard capabilities, and scheduling. All these features enable smooth collaboration across different teams, departments, and clients. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The platform is slightly heavy compared to newer platforms. It is not as intuitive as newer platforms. The transition between different modules such as messaging and meetings is not smooth. Review collected by and hosted on G2.com.

VP
Vasudeo P.
Front End Developer
Mid-Market (51-1000 emp.)
"Webex Suite maintains Communication Consistent with Reliable Video and Voice."
4.5/5
What do you like best about Webex Suite?

The most important aspect of Webex Suite is that it integrates meetings, messaging, and calling. This ensures that communication remains consistent and easy to handle. Video and voice quality are reliable, even in large meetings. The application can be used for internal coordination and client handling. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The application feels slightly heavy compared to other collaboration tools. It takes time to get used to the application, and moving from messaging to calling and meetings can be challenging. Review collected by and hosted on G2.com.

Tony H.
TH
Tony H.
Senior Account Manager
Small-Business (50 or fewer emp.)
"Convenient Laptop Calls"
3/5
What do you like best about Webex Suite?

Phone calls through my laptop rather than old school desktop telephone Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

No out and out "home screen" or "home page" to leave the application on as my default page. Review collected by and hosted on G2.com.

Soumi C.
SC
Soumi C.
Mortgage Underwriter
Enterprise (> 1000 emp.)
"Makes Working from Home Feel Like the Same Floor"
4/5
What do you like best about Webex Suite?

There are lots of feature to make easier work from home. It feels like we are in same floor while we are doing work from home. The seasons we can create which is helpful to feel yes I am in same floor. Also in built sniping tool is also useful when we don't have sniping access. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

In one on one call I can't take control of another system. Sometimes we need personal call and that time we need that access. Review collected by and hosted on G2.com.

Gerald B.
GB
Gerald B.
Quality Supervisor / OAI Deployer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"High-Fidelity, Reliable Meetings with Advanced AI in Webex"
5/5
What do you like best about Webex Suite?

I like that Webex has high fidelity Reliability and Advanced Ai integration Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

While Webex has improved its performance, it is still a "heavy" application. Users occasionally report that the app takes longer to launch or "check for updates" than competitors, which is stressful when you're 30 seconds late for a meeting. Review collected by and hosted on G2.com.

ranjit c.
RC
ranjit c.
Operator
Small-Business (50 or fewer emp.)
"Reliable and User-Friendly, Perfect for Remote Collaboration"
4.5/5
What do you like best about Webex Suite?

I use Webex Suite mainly for its reliability and easy collaboration features. The video and audio quality are very clear, making meetings smooth even with many participants. I find screen sharing and file sharing very useful during discussions or presentations. The integrated chat and meeting tools in one platform are great, so my team can communicate, share updates, and join meetings without switching between different apps. I enjoy the simple and user-friendly interface which makes it easy to schedule meetings, join calls, and manage participants. I also appreciate the meeting recording feature, which is helpful if someone misses a meeting and wants to review it later. The platform works well on both desktop and mobile, making it convenient to join meetings from anywhere. The collaborative tools, screen sharing, and recording features make my work much easier and more organized. Screen sharing helps a lot when explaining something to teammates, allowing me to show my screen and walk them through documents or presentations step-by-step. Meeting recording ensures that no important information is missed. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

While Webex Suite works well overall, there are a few areas that could be improved. One thing is that the interface can sometimes feel a bit complex, especially for new users. One reason the interface of Webex Suite may feel complex for new users is that it includes many tools and features in one platform—such as meetings, messaging, calling, whiteboards, webinars, and file sharing. While this is powerful, it can make the interface look crowded or overwhelming at first, especially for someone who only needs basic meeting features. Review collected by and hosted on G2.com.