--- title: Webex Suite Reviews meta\_title: 'Webex Suite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18922 reviews by the users' company size, role or industry to find out how Webex Suite works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 18922 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Webex Suite Reviews & Product Details Visit Website Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging. * * * Product Website Webex Suite Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [Webex Suite Community](https://www.g2.com/products/cisco-webex-suite/discuss) Languages Supported Arabic, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Mitchell Drysdale Show More ## Pricing Pricing provided by Webex Suite. ### Basic Plan $0.00 [ View More Pricing Information ](https://www.g2.com/products/cisco-webex-suite/pricing) ## Webex Suite Integrations (32) What do users say about integrations? 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SA Saiprasad A. Business Analyst Enterprise (\> 1000 emp.) 6/19/2026 "Reliable, Secure Collaboration with Consistent Audio and Video Quality" 4/5 What do you like best about Webex Suite? Webex Suite provides a reliable, secure platform for virtual meetings, messaging, and collaboration. In my experience, the audio and video quality stay consistent, screen sharing works smoothly, and the interface is straightforward to navigate for everyday business use. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? The application can sometimes feel resource-intensive, and joining meetings or switching between features is occasionally slower than I expect. A few UI improvements could also make the overall experience clearer and more intuitive. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? Webex Suite centralizes communication by bringing meetings, messaging, and collaboration tools together in one platform. It supports smooth virtual discussions, along with document sharing and screen sharing, so teams can collaborate efficiently no matter where they’re located. As a result, it helps improve productivity, cut down on communication delays, and better support remote and hybrid work. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: G2 invite ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. Ejecutivo | Ingeniería de Seguridad | Ciberseguridad | Seguridad Bancaria Enterprise (\> 1000 emp.) 11/27/2025 "Unified Hybrid Collaboration with AI Enhancements" 5/5 What do you like best about Webex Suite? I truly appreciate how the Webex Suite unifies meetings, calling, and secure messaging into a single platform, which caters to modern hybrid collaboration needs by providing a powerful, fluid, and all-encompassing experience. The suite effectively addresses the core problems of tool sprawl and fragmented communication in a hybrid work world, making it an invaluable asset. I am particularly impressed by the AI-powered inclusivity features that add significant value to my experience. Features such as real-time translation, the AI assistant and summaries, and noise removal have a profound day-to-day impact on the quality of the work environment. Furthermore, the initial setup of the Webex Suite, particularly the free-trial or enterprise suite, was very easy, which enhanced my experience further. My satisfaction with the product is reflected in my willingness to recommend it to others, which I rate a perfect 10 on a scale of 1 to 10. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? I don’t like the lack of customization and integration options in Webex Suite. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? The Webex Suite solves tool sprawl and fragmented communication, essential for hybrid work. It offers a unified platform for meetings, calls, and secure messaging. AI features like real-time translation and noise removal significantly enhance the work environment's quality. Review collected by and hosted on G2.com. Show More 7/13/2026 Validated ReviewerSource: Organic ![Anbuselvam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anbuselvam S.") AS Anbuselvam S. LLM Trainer Information Technology and Services Enterprise (\> 1000 emp.) 4/27/2026 Business partner of the seller or seller's competitor, not included in G2 scores. Guest users or non-business users of the software, not included in G2 scores. "Reliable Tool for Team Communication and Collaboration" 5/5 What do you like best about Webex Suite? We use Webex Suite in Infosys for meetings, calls, and team messaging, and it works reliably for daily communication. The audio and video quality are consistent, and features like screen sharing, recording, and chat make collaboration easier during meetings. It’s especially helpful for connecting with team members across locations and keeping communication organized in one place. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? Sometimes Webex can feel a bit slow, especially when joining meetings or switching between features. The interface can also take time to get used to for new users. Occasionally, there are minor connectivity or audio issues depending on network conditions, which can affect the meeting experience. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? Webex Suite helps solve communication and collaboration challenges in a distributed work environment. In Infosys, it allows teams to connect through meetings, calls, and messaging without needing to be in the same location. It makes it easier to share updates, discuss tasks, and collaborate in real time. This improves productivity, reduces delays in communication, and keeps work organized across teams. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Soumyajit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumyajit D.") SD Soumyajit D. Enterprise Portfolio & Project Management || Cyber Security Solution Architect || Strategic Technical Advisor Consulting Small-Business (50 or fewer emp.) 8/3/2026 "Energetic UI, Easy Integrations, and Strong Collaboration Performance" 5/5 What do you like best about Webex Suite? The look and feel of the UI is really nice and energetic. I use it with Outlook for Partner Connect, like Splunk, CrowdStrike, etc, because the integration is easy to use. The purpose of Webex is always to have the right collaboration in terms of performance. I think having this meeting tool meets the expectation of Cost of Investment. I hope that in the near future, some sort of automation, like noting down the whole conversation, will be possible with AI. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? It always takes time to log in, even if it's installed on your laptop. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? The best is the collaboration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Priyanka P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka P.") PP Priyanka P. Business Development Manager Consulting Mid-Market (51-1000 emp.) 4/19/2026 "Reliable AI Features that actually save time daily" 4.5/5 What do you like best about Webex Suite? I specifically rely on the automated meeting summaries and action item generation. In our department, we often have back-to-back sessions, and being able to catch up on a missed 30-minute call by reading a 2-paragraph summary is a game changer. The Cisco AI Codec also keeps the audio crystal clear even when I'm working on a spotty home Wi-Fi connection, which was a major pain point with our previous tool. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? Management of notifications across devices could be smoother. I sometimes find that I'll get a 'ping' on my desktop and mobile simultaneously even when I'm actively typing on my computer. I’d also like more granular control over rollover calls; currently, when my colleagues’ lines roll over to me, the ringing can be quite disruptive when I'm already deep in a separate task. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? The Problem: As a project Manager, I spend 80% of my day in meetings, which left me no time to actually write up notes or track action items. I was constantly worried about missing key details while trying to facilitate the discussion. The Benefit: The Webex AI Assistant has solved this by providing automated, high-accuracy summaries and 'Catch Me Up' highlights. I am more present in my meetings because I’m not frantically taking notes, and my stakeholders receive polished follow-up emails immediately after the call ends. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Brandi E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandi E.") BE Brandi E. Logistics Account Manager Mid-Market (51-1000 emp.) 4/14/2026 "Efficient Calling Solution with Room for Improvement" 4.5/5 What do you like best about Webex Suite? I use Webex Suite every day at work for making over 70 outbound calls, and it's helpful in tracking each call and the time spent. I like how easy it is to copy and paste a phone number, so I can make lots of calls each day without manually typing in numbers. This feature helps me hit my call goals faster and save time on each call. The setup was pretty simple, and even after four years, I find it very easy to use and get accustomed to. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? I wish I could silence all rollovers from my coworkers. It feels like my phone is constantly ringing from rollovers and it is loud when I'm on a call. I would love an option to silence all rollover calls, still have them pop up on my screen, but not make any noise. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? Webex Suite helps track each call, its duration, and supports rollovers if coworkers miss a call. It lets me hit my call goals faster by allowing quick copying and pasting of phone numbers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ashutosh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh P.") AP Ashutosh P. Java Full Stack Associate Information Technology and Services Mid-Market (51-1000 emp.) 3/31/2026 "Good UI and integrations, but video calls and pricing ROI need improvement" 2.5/5 What do you like best about Webex Suite? Webex Suite is good and the UI feels very similar to Microsoft Teams, but it still lacks some basic utilities. The Whiteboard integration is really helpful for quick brainstorming sessions and makes it easy to capture ideas on the fly. That said, video calls need a better upgrade, as the overall experience could be smoother. The quick calling feature is available, but I think it should be named something clearer, like Meet or similar, so it’s easier to understand at a glance. AppHub integration is also really helpful, especially the GitHub integration, since it lets me get quick insights without switching contexts. Premium plan is also reasonable but its not good ROI considering pricing of almost 100$. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? Need better call and support for web meetings, Along with audio and video well versed and covered. Vidcast seems to be forced on users which is no need for private meetings and org level Video and meetings platform. AI agent need more refinement. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? Quick and free setup which is best for smaller teams and fast setup. Also engaging with smaller group of people. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Carlos E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos E.") CE Carlos E. Marketing Assistant Small-Business (50 or fewer emp.) 5/2/2026 "Robust Remote Collaboration with Powerful Video Meeting Tools" 4.5/5 What do you like best about Webex Suite? Webex is a robust and capable solution for remote communication and collaboration. It works well across a wide range of devices, making it easier to stay connected and communicate effectively with business partners and providers. I like the different tools it offers for video meetings. screen sharing and remote assistance. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? While the interface looks high-tech, the learning curve for its features can be longer than with similar apps. Also, as a macOS user, I found that (at least during the initial setup) getting it to work correctly could be challenging for beginners. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? We mainly use Webex for video and voice meetings, and also for remote assistance with external providers. It simplifies collaboration by making it easier for us to both receive and provide visual guidance through screen sharing and remote control. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mariam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam A.") MA Mariam A. Senior Software Development Engineer, E-III Information Technology and Services Small-Business (50 or fewer emp.) 6/6/2026 "Comprehensive Collaboration Suite with Room for Improvement" 4/5 What do you like best about Webex Suite? I like Webex Suite's all-in-one approach to communication and collaboration, as it combines video meetings, team messaging, calling, and file sharing in a single interface. This makes it easy to stay connected and productive. I appreciate the reliability of the video conferencing experience and features like screen sharing, meeting recordings, and background noise removal. The user interface is intuitive, and integration with other business tools streamlines daily workflows for both internal teams and client interactions. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? While Webex Suite offers a strong set of collaboration features, there are a few areas that could be improved. The application can occasionally feel resource-intensive, especially during large meetings or when multiple collaboration features are used simultaneously. Some advanced settings and administrative controls have a learning curve for new users. Additionally, integrations with certain third-party tools could be more seamless, and occasional connectivity or audio/video quality issues may occur in environments with unstable internet connections. Enhancing performance optimization and simplifying some configuration options would further improve the overall user experience. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? I use Webex Suite to solve communication and collaboration challenges. It streamlines virtual meetings, keeps project discussions organized with messaging and file-sharing, and facilitates training with screen sharing. It enhances productivity and minimizes email overload, enabling seamless remote and hybrid work. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite VE Vahid E. Network Engineer Small-Business (50 or fewer emp.) 7/18/2026 "Easy Scheduling and Reliable Screen Sharing for Smooth Meetings" 5/5 What do you like best about Webex Suite? Meetings are easy to schedule, which helps me connect with my colleagues quickly. I also love the screen-sharing feature; it works really well for running meetings and managing video conferences. The calendar and scheduling tools are especially helpful, and the video and audio quality stays consistently reliable. Review collected by and hosted on G2.com. What do you dislike about Webex Suite? Sometimes the app loads slowly, and it can use a lot of system resources. Notifications can also feel overwhelming, and the desktop application, in particular, takes up a significant amount of memory. Review collected by and hosted on G2.com. What problems is Webex Suite solving and how is that benefiting you? It makes it easier to communicate with my colleagues and helps me stay organized day to day. As a result, my productivity has improved and our teamwork feels more coordinated. It also addresses the challenge of keeping communication centralized, and it has become an essential part of my routine. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ## Questions about Webex Suite? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Webex Suite ](https://www.g2.com/products/cisco-webex-suite/discussions/new) GU Guest User • Last activity 7 months ago How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration? 5 Upvotes 4 [ Join the conversation ](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) GU Guest User • Last activity 3 months ago How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars? 5 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) [ View all Discussions ](https://www.g2.com/products/cisco-webex-suite/discuss) ## Pricing Options Pricing provided by Webex Suite. ### Basic Plan $0.00 ### Call Plan $12 user/month ### Meet Plan $13.50 user/month [ View More Pricing Information ](https://www.g2.com/products/cisco-webex-suite/pricing) Webex Suite Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams 4.4/5(19,253) [ Compare Now ](https://www.g2.com/compare/microsoft-teams-vs-cisco-webex-suite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack 4.5/5(39,261) [ Compare Now ](https://www.g2.com/compare/slack-vs-cisco-webex-suite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") Zoom Workplace 4.5/5(56,555) [ Compare Now ](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-workplace) ##### ##### Webex Suite Features Collaboration Tools Screen Sharing Conferencing Options Group Live Chat Audio Conferencing Video Conferencing Presenter Tools Live Preview Notifications Blocker Remote Control Application Tools Password Protection Video Call Recording In-Browser Application [ View More Features ](https://www.g2.com/products/cisco-webex-suite/features) ## Top-Rated Alternatives [ ![Zoom Workplace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Workplace") Zoom Workplace 4.5/5(56,555) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,159) ](https://www.g2.com/products/google-workspace/reviews) [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,253) ](https://www.g2.com/products/microsoft-teams/reviews) [ View All Alternatives ](https://www.g2.com/products/cisco-webex-suite/competitors/alternatives) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Collaborative Whiteboard](https://www.g2.com/categories/collaborative-whiteboard)[AI Meeting Assistants](https://www.g2.com/categories/ai-meeting-assistants)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[Virtual Classroom](https://www.g2.com/categories/virtual-classroom)[Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which voice recognition tool is best for IT companies](https://www.g2.com/discussions/which-voice-recognition-tool-is-best-for-it-companies)[What's the best CDP software for small tech startups](https://www.g2.com/discussions/what-s-the-best-cdp-software-for-small-tech-startups)[What are some email archiving solutions for financial services firms needing SEC and FINRA-compliant long-term retention?](https://www.g2.com/discussions/what-are-some-email-archiving-solutions-for-financial-services-firms-needing-sec-and-finra-compliant-long-term-retention%20) [What is the best CMS for enterprise website operations?](https://www.g2.com/discussions/what-is-the-best-cms-for-enterprise-website-operations)[What is the best PR CRM software for small PR agencies that need media contact management, pitch tracking and basic reporting in one tool without a complex setup?](https://www.g2.com/discussions/what-is-the-best-pr-crm-software-for-small-pr-agencies-that-need-media-contact-management-pitch-tracking-and-basic-reporting-in-one-tool-without-a-complex-setup)[Pros and Cons Details](https://www.g2.com/products/cisco-webex-suite/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)