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Webex Suite Reviews & Product Details

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Pricing provided by Webex Suite.

Basic Plan

$0.00

Webex Suite Media

Webex Suite Demo - Webex Messaging
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Webex Suite Demo - Webex Messaging
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Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
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Webex Suite Demo - Webex Messaging
Webex Messaging
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Webex Suite Reviews (18,665)

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Reviews

Webex Suite Reviews (18,665)

View 32 Video Reviews
4.2
18,665 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the high-quality audio and video provided by Webex Suite, which enhances their virtual meetings and collaboration. The platform's all-in-one functionality for messaging, calling, and meetings simplifies workflows, making it a reliable choice for teams. However, some users note that the interface can feel cluttered and may require a learning curve for new users.

Pros & Cons

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kumar g.
KG
AZURE DATA ENGINEER
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Clear, Stable Calls and Powerful Built-In Collaboration in Webex Suite"
What do you like best about Webex Suite?

What I like best about Webex Suite is its clear, stable video and audio quality, which makes meetings easy to follow. It also offers helpful built-in features like chat, whiteboarding, and live transcription. Overall, it’s a reliable, all-in-one collaboration platform for teams. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

What I dislike about the Webex suite is that the interface can feel a bit complex and overwhelming for new users. Some of the more advanced features can also be harder to locate, and the performance may lag on low-end devices. Review collected by and hosted on G2.com.

LM
CEO
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Webex Delivers Stable Meetings, Easy Tools, and Better Session Control"
What do you like best about Webex Suite?

Having used other applications for virtual meetings, using Webex on both PCs and smartphones has definitely improved the results we were looking for, which were stable communication, easy-to-use tools, and better control over the sessions that can be developed for our organization's work team. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

We honestly don't know why the whiteboard application opens a new window in the PC browser. Our humble opinion is that the whiteboard session could be displayed within the same initial window, but there must be a compelling reason why they use a different browser window. Review collected by and hosted on G2.com.

Ishan S.
IS
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Works Well for My Online Consultations and Classes"
What do you like best about Webex Suite?

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education contentand involved in health education work. Getting started with Webex was easy, and I did not need much setup to begin using it for my work. I use it for online diet consultations, weight management guidance, and educational sessions related to diet and health conditions.

I use Webex regularly to connect with patients and students through video calls. Being able to see them helps me understand their condition, track improvement, and explain diet plans more clearly. Starting meetings, sharing my screen, and managing sessions is simple and does not require much effort. The features available are enough for my needs and do not feel complicated.

Overall, Webex fits well into my workflow and helps me manage online consultations and educational diet sessions in a clear, organized, and professional way. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

What I dislike about Webex Suite is that when my internet is slow, the meeting can take some time to connect. Also, because there are many features, it takes a little time to get used to everything. Other than this, it works fine for my daily consultations and teaching work. Review collected by and hosted on G2.com.

Ria P.
RP
Software Engineer
Mid-Market (51-1000 emp.)
"All-in-One, Secure Collaboration with Reliable Audio/Video and Smart AI Features"
What do you like best about Webex Suite?

Webex Suite is how seamlessly it brings meetings, calling, messaging, and customer interactions into a single, secure platform. The reliability of audio and video quality, even in low-bandwidth conditions, makes collaboration smooth and professional.

I also appreciate its strong enterprise-grade security, smart features like noise removal, live transcription, and AI-powered insights, and how well it integrates with business workflows. It feels purpose-built for organizations that need dependable communication, whether for internal collaboration or customer engagement. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Webex Suite is that it can sometimes feel heavy compared to lighter collaboration tools. The interface has a learning curve for new users, and some features are buried under multiple menus, which can slow down quick actions.

It also tends to be more resource-intensive, especially on older systems, and occasional updates can change workflows unexpectedly. For smaller teams or simple use cases, it may feel more complex than necessary, and the pricing can be on the higher side compared to more lightweight alternatives. Review collected by and hosted on G2.com.

Rajat K.
RK
Business Development manager
Mid-Market (51-1000 emp.)
"Reliable Webex Suite for Daily Client Meetings, Demos, and Clear Screen Sharing"
What do you like best about Webex Suite?

webex suite is very helpful for client meetings, internal sales discussions and partner calls, as a business development manager, i use it daily for customer demos, proposal discussions and follow up meetings. The video and audio quality is reliable even with external participants. screen sharing helps explain proposals and product details clearly. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

the interface has many features, which can be confusing for new users or clients , sometimes external participants face joining issues if they are not familiar with webex, the mobile app works well but is not as smooth as the desktop version , pricing can be slightly high for small sales team, recording access could be simplified still these are manageable issues. Review collected by and hosted on G2.com.

MOHD A.
MA
Student Researcher
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable for Academic Meetings, but Can Feel Heavy and Takes Time to Learn"
What do you like best about Webex Suite?

Webex Suite makes it straightforward to schedule and join online meetings from a single interface. The platform feels stable for regular academic sessions, and core features such as setting up meetings, sharing screens, and managing participants work reliably with minimal configuration. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The application can feel heavy on lower-end devices, especially during longer meetings. Some features aren’t very intuitive at first, and it can take new users a while to figure out where everything is and navigate between the different options. Review collected by and hosted on G2.com.

PK
Network Security Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable, Secure Collaboration with Seamless Integration"
What do you like best about Webex Suite?

eetings, messaging, calling, and collaboration are tightly integrated, so you don’t have to jump between tools or manage multiple apps. The reliability is a big plus—meetings are stable, audio and video quality are consistent, and security feels solid, which really matters in enterprise environments. I also like the control it gives to hosts and admins, especially for large or important meetings, without making the experience difficult for end users. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The Webex Suite is that it can sometimes feel heavier than other collaboration tools. The interface isn’t always as intuitive, especially for new users, and some features are buried in menus that take time to get used to. It can also be resource-intensive, which occasionally affects performance on older systems. While it’s very strong on security and enterprise controls, that same complexity can make quick, informal collaboration feel less smooth compared to simpler platforms. Review collected by and hosted on G2.com.

Ajit  M.
AM
Senior Data analyst
Mid-Market (51-1000 emp.)
"Effortless Meetings and Clear Audio with Webex Suite"
What do you like best about Webex Suite?

everything is best about webex suite,, its very easy to use , i mainly use it for daily team meeting , sharing dashboards and reviewing analysis updates with product and marketing teams, i like its audio quality, even when the network is average , the voice remains clear. the screen sharing experience is smooth, especially while presenting dashboards from Tableau or Looker studio. i also like the noise removal features, which actually helps a lot in our office environment where people are talking around. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

the overall platform is good, but the UI still feels slightly old compared to Zoom or google meet, whenever i try to switch between screen share and application share, there is a small lag. Review collected by and hosted on G2.com.

Akshay T.
AT
Big Data Developer
Mid-Market (51-1000 emp.)
"Webex suite Makes a Positive Impact"
What do you like best about Webex Suite?

Webex suite plays an important role in my daily communication and collaboration across teams, i regularly use webex meetings for design discussions, architecture reviews, and troubleshooting data pipelines issues with analyst and cloud teams, screen sharing and meeting recordings are very useful when reviewing complex data flows, query logic or performance issues, webex chat also helps in quick coordination with long email chains. and its integration with google workspace helps alot for workflow. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

sometimes the application feels a bit heavy on system resources, especially during long meeting with screen sharing, the UI can also take some time to get used to for new users. Review collected by and hosted on G2.com.

PP
Cyber Security Engineer
Small-Business (50 or fewer emp.)
"Seamless All-in-One Communication with Reliable Performance"
What do you like best about Webex Suite?

What I appreciate most about Webex Suite is the seamless integration of its features. Calling, meetings, and messaging are all conveniently located in one place, and the experience feels genuinely consistent throughout. The audio and video quality are reliable, and the platform functions smoothly without the usual hassle found in some other services. This really simplifies daily communication for me. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The thing I dislike about Webex Suite is that it can feel a bit heavy at times. Some features take a while to load, and the interface isn’t always as intuitive as it could be. There are moments where it feels like it’s trying to do too many things at once, which can make simple tasks a bit slower than they should be. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Webex Suite.

Basic Plan

$0.00

Call Plan

$12
user/month

Meet Plan

$13.50
user/month
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Webex Suite Features
Screen Sharing
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Notifications Blocker
Remote Control
Password Protection
Recording
In-Browser Application
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Webex Suite