Verified User in Performing Arts
UP
Verified User in Performing Arts
Small-Business (50 or fewer emp.)
"Cisco Unified Communications User"
5/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

I enjoy using the the corporate directory feature on the phones. It makes it easy to search for a colleague. I also like that I can sync this system with Cisco Jabber. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

I do not like that there are several "buttons" needing pressed to go back to the home screen after searching the directory/missed calls/etc. After viewing the information I need, it seems to take just as long to get out of the search and back to the home screen. Review collected by and hosted on G2.com.

Andria H.
AH
Andria H.
Consultant
Computer Software
Enterprise (> 1000 emp.)
"CallManager"
5/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

The different functionalities of this phone software is very intuitive and I love that it links to my email. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

There is nothing in particular that i dislike. Review collected by and hosted on G2.com.

Dharendra M.
DM
Dharendra M.
Sr.Software QA Engineer
Mid-Market (51-1000 emp.)
"Not bad at all"
3/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

Extend video capabilities to your employees through a single, unified communications infrastructure from the desktop to telepresence rooms Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

Quite slow, some times it even ends the call without notifying Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Cisco"
3/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

Had a lot of cool features! Fairly easy for end users to learn. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

Expensive Constant upgrades which sometimes fail. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"so many uses, great product "
4.5/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

It has several different types of uses and the many functions of the phone/webcam is great. It helps when I need to forward calls to another unit or retrieve phone calls made, received, etc. Using this for meeting phone conferencing works very well and the ease of transferring, parking, or forwarding calls is just right for my job function. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

Sometimes it is cumbersome to get to the end result when using the call forwarding application or message retrieval. Overall, there is not much I don't like about this product. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Unified Life"
4.5/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

First, I have to preface this by saying I am not a systems administrator and have not worked on that side of the house. As such, my experience is on the end-user recipient side of this technology. From that viewpoint, I can say a unified communication system like the one provided by Cisco makes employee's life easier. By integrating the voice features (vmail, missed calls, etc.) with the email and text based systems, Cisco has provided a tool that allows for effective communications in and away from the office. I also appreciate the newer hardware solutions provided by Cisco. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

From the client side, there is very little I dislike about the communication experiences made possible by CUC. A small complaint, but very small, is the system could be more user friendly with contact integration. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The best"
5/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

I like this system because it is very good at all. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

There is nothing I dislike because it is already perfect. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Simple Interface with simple features"
4/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

Simplicity of the product, easily can navigate between aux states and dialing out Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

Some features are lacking, can only do basic call functions Review collected by and hosted on G2.com.

Larissa D.
LD
Larissa D.
Database Administrator II
Computer Software
Mid-Market (51-1000 emp.)
"Review of Cisco Unified Communications"
4/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

We have been using Cisco Unified Communications for over 10 years now and we have had only maybe a handful of correctable issues with it. It is overall a really good product to use for a corporate or enterprise sized company. Everything is mostly accessed through a web portal which allows you to easily update server settings, run reports, change access, look up help information, and much more. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

I dislike that there are many servers involved to have the program run correctly. For disaster recovery purposes you have to have two of every server, an A and a B side. If there is a failure, it will automatically go to the opposite side, that part is nice. You must have a license to run anything. Hardware must only be something that Cisco has approved. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good product"
4/5
What do you like best about Cisco Unified Communications Manager (CallManager)?

Has a desktop phone which is very useful when working from home. Phone quality is good. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

Very good product, not much to dislike. There should be user access to change what is displayed on the splashscreen. A little more color would be better. Review collected by and hosted on G2.com.