SM
Swapnil M.
IT
Small-Business (50 or fewer emp.)
"Exactly as the name says, a security umbrella over your company IT devices"
5/5
What do you like best about Cisco Umbrella?

Cloud-based DNS security is the best thing anyone could have. We like that the interface is very intuitive and the L7 firewall can block many spurious and non-approved applications as well as peer-to-peer file sharing and torrenting from happening in the office or on any office computers. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

We actually liked the fact that Cisco has provided a lot of training materials and has live webinars every so often. The detailed documentation available on Cisco's website has helped us understand how to leverage the DNS security to the fullest. Review collected by and hosted on G2.com.

Steven L.
SL
Steven L.
MSP Service Manager
Small-Business (50 or fewer emp.)
"Cisco Umbrella"
4/5
What do you like best about Cisco Umbrella?

Cisco Umbrella is definitely an easy to implement and manage tool. Licensing is only a couple of clicks to manage. Deployment to new workstations for clients is a quick install. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

One thing I dislike or wish Cisco Umbrella would do is have more reporting or more information on where to find reporting. Managing endpoints is easy, but getting useful information requires digging. Review collected by and hosted on G2.com.

Carlos C.
CC
Carlos C.
System Administrator
Small-Business (50 or fewer emp.)
"Great extra security layer for your network"
5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella is easy to set up and effective in its protection. You just need to configure what and how you want to protect and then add your roaming computers. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

I haven't found anything I disliked yet because this tool is very customizable. If you believe that it's blocking too much, you just need to change the configuration accordingly. Review collected by and hosted on G2.com.

manish v.
MV
manish v.
Cloud Ops Engineering Sr. Analyst
Enterprise (> 1000 emp.)
"Cisco umbrella is very good proxy as it is easy to configure and add web and dns policy"
4.5/5
What do you like best about Cisco Umbrella?

Web gateway firewall provide protection from latest attack and it's integration with other product of Cisco like securex Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing much, a little improvement required in TAC assistance Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Powerful, simple"
3.5/5
What do you like best about Cisco Umbrella?

Interface is very easy and intuitive to navigate Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Personally, the virtual appliance can be finicky and have had to re-deploy it multiple times because it lost connection to the cloud Review collected by and hosted on G2.com.

Prasad K.
PK
Prasad K.
Network Engineer
Mid-Market (51-1000 emp.)
"Cisco Umbrella adds another layer of security with the existing security parameters"
5/5
What do you like best about Cisco Umbrella?

The way the policies work and the ease of troubleshooting the access controls Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing at this point, the browser GUI response can be better Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Decent Software Hamstrung by a Few Huge Flaws"
2.5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella adds a layer of DNS-based protection from malware and phishing attacks. The roaming client software allows for remote systems to always be protected. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There is a very big problem that prevents Windows 10 from detecting an active Internet connection. This causes the systems to report to the user that no Internet connection is available and prevents some apps, most notably Microsoft Outlook from functioning. Customer support is very sub-par. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"A powerful DNS proxy easy to install"
4/5
What do you like best about Cisco Umbrella?

Easy installation process. Powerful DNS filtering, possibility to yse Firewalal in the cloud. Auto-redirection of gray domains to the smart proxy. No need to use PCAp files anymore. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

User must not be machine administrator. Users can still surf using Ip adresses. Gray domains redirection is not as transparent as possible. Review collected by and hosted on G2.com.

MARNI S.
MS
MARNI S.
Network Engineer
Mid-Market (51-1000 emp.)
"excellent DNS security solution"
4.5/5
What do you like best about Cisco Umbrella?

1. Easy to set up networks and security profiles.

2. Daily threats and logs can be monitored from anywhere just by logging into the cloud dashboard.

3. Log reportings are great, and we can export the reports.

4. Fast response from the cisco team regarding any technical support.

5. We can add custom URLs to the web filtering profiles. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

1. Firstly price, the umbrella solution costs more.

2. Changes won't take effect instantly after applying profiles. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Slow platform, phone support non-existient for MSP, pricing is steep"
2.5/5
What do you like best about Cisco Umbrella?

It worked to filter out DNS, filtering was effective. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

MInimal/no detail of threat reporting, logs update every hour, phone support non-existent for MSPs, UI could use some work. Changes took time to cycle in. DDNS agent is clunky at best and a pain to seutp for multiple non-related sites Review collected by and hosted on G2.com.