# Best Incident Response Services Providers

## How Many Incident Response Services Providers Products Does G2 Track?

**Total Products under this Category:** 104

### Category Stats (Jul 2026)

- **Average Rating:** 4.54/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** 7 Layer Solutions (+0.04%) - Among all products in this category, 7 Layer Solutions recorded the largest rating increase compared to last month

_Last updated: July 31, 2026_

## How Does G2 Rank Incident Response Services Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 400+ Authentic Reviews
- 104+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Incident Response Services Providers
 ![G2 Grid® for Incident Response Services Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/incident-response-services/grids.png?focus%5B%5D=31899&focus%5B%5D=101310&focus%5B%5D=30588&focus%5B%5D=31895&focus%5B%5D=31900)

Highlighted products: Check Point Infinity Global Services, 7 Layer Solutions, Check Point ThreatCloud Incident Response, RSA Services, and Microsoft Defender Experts for XDR.

Underlying data: [Grid® JSON](https://www.g2.com/categories/incident-response-services/grids.json?focus%5B%5D=check-point-infinity-global-services&focus%5B%5D=7-layer-solutions-inc-7-layer-solutions&focus%5B%5D=check-point-threatcloud-incident-response&focus%5B%5D=rsa-services&focus%5B%5D=microsoft-defender-experts-for-xdr)

### [Check Point Infinity Global Services](https://www.g2.com/products/check-point-infinity-global-services/reviews)

Check Point Software Technologies Ltd. is the largest network cyber security vendor globally, providing industry-leading solutions and protecting customers from cyberattacks with an unmatched catch rate of malware and other types of threats.

**Average Rating:** 4.6/5.0

**Total Reviews:** 24

#### Who Is the Company Behind Check Point Infinity Global Services?

- **Seller:** [Check Point Software Technologies](https://www.g2.com/sellers/check-point-software-technologies)
- **Year Founded:** 1993
- **HQ Location:** Redwood City, CA
- **Twitter:** @CheckPointSW  
70,955 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d885813f6605ba84238ae4a21d169e0c9ade054cf0c99ff53e72483b54a8b521&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcheck-point-software-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,554 employees on LinkedIn®
- **Ownership:** NASDAQ:CHKP

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 62% Large, 23% Medium

#### What Are Recent G2 Reviews of Check Point Infinity Global Services?

**["IGS Team Delivers Consistent Support and Demonstrates Advanced Technical Knowledge"](https://www.g2.com/survey_responses/check-point-infinity-global-services-review-11371341)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/check-point-infinity-global-services-review-11371341)

**["Outstanding Support and Robust Risk Management"](https://www.g2.com/survey_responses/check-point-infinity-global-services-review-12045018)**

**Rating:** 5.0/5.0 stars

_— Martin A._

[Read full review](https://www.g2.com/survey_responses/check-point-infinity-global-services-review-12045018)

#### What Are G2 Users Discussing About Check Point Infinity Global Services?

- [What are the components of the CloudGuard suite?](https://www.g2.com/discussions/check-point-services-what-are-the-components-of-the-cloudguard-suite)
- [What are the four core elements of Check Point Cloud Security?](https://www.g2.com/discussions/what-are-the-four-core-elements-of-check-point-cloud-security)
- [What type of tool is Check Point?](https://www.g2.com/discussions/what-type-of-tool-is-check-point)
- [What does Check Point Software Do?](https://www.g2.com/discussions/what-does-check-point-software-do)

### [7 Layer Solutions](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews)

7 Layer Solutions is an IT and Cybersecurity Managed Services Provider supporting businesses across North America. We partner with organizations to manage and secure their IT environments, provide strategic advisory and project-based expertise, and help teams adopt AI tools in ways that drive efficiency, productivity, and long-term business value.

**Average Rating:** 4.8/5.0

**Total Reviews:** 73

#### Who Is the Company Behind 7 Layer Solutions?

- **Seller:** [7 Layer Solutions Inc.](https://www.g2.com/sellers/7-layer-solutions-inc)
- **Company Website:** 7layerit.com
- **Year Founded:** 2010
- **HQ Location:** Schaumburg, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d9412bf4ddb4761c2c7189fb3d446bc4fadce679f97e8026cf83ef48dfa2fe9d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7-layer-solutions-inc.%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Manufacturing, Marketing and Advertising
- **Company Size:** 42% Small, 41% Medium

#### What Do G2 Reviewers Say About 7 Layer Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick response times** and effective support from 7 Layer Solutions, enhancing their overall experience.
- Users praise the **fantastic communication** of 7 Layer Solutions, highlighting professionalism and responsiveness throughout their projects.
- Users value the **excellent customer support** provided by 7 Layer Solutions, ensuring timely resolutions to issues.
- Users value the **consistency of the team** , fostering strong relationships and effective collaboration over many years.
- Users value the **collaborative support** from 7 Layer Solutions, enhancing operational efficiency and fostering strong partnerships.

##### Cons

- Users note the **high pricing** of 7 Layer Solutions compared to competitors, though some find value in the quality.
- Users face **performance issues** with application development, requiring alternate solutions and managing minor challenges effectively.
- Users find **user interface issues** with 7 Layer Solutions, complicating their audio-visual experience in conference rooms.
- Users feel that **more documentation and guidance** is needed to effectively use 7 Layer Solutions.
- Users experience **limited availability** with 7 Layer Solutions, causing delays in starting projects as desired.

#### What Are Recent G2 Reviews of 7 Layer Solutions?

**["The level of service and support they provide has made them my first stop for all technical needs."](https://www.g2.com/survey_responses/7-layer-solutions-review-8241186)**

**Rating:** 5.0/5.0 stars

_— Mark R._

[Read full review](https://www.g2.com/survey_responses/7-layer-solutions-review-8241186)

**["Adaptable, Fair-Priced Support That Scales with Our Business"](https://www.g2.com/survey_responses/7-layer-solutions-review-12968522)**

**Rating:** 5.0/5.0 stars

_— Kevin P._

[Read full review](https://www.g2.com/survey_responses/7-layer-solutions-review-12968522)

### [Check Point ThreatCloud Incident Response](https://www.g2.com/products/check-point-threatcloud-incident-response/reviews)

ThreatCloud Incident Response helps mitigate future risks with post-incident reports and security best practices advisement.

**Average Rating:** 4.7/5.0

**Total Reviews:** 15

#### Who Is the Company Behind Check Point ThreatCloud Incident Response?

- **Seller:** [Check Point Software Technologies](https://www.g2.com/sellers/check-point-software-technologies)
- **Year Founded:** 1993
- **HQ Location:** Redwood City, CA
- **Twitter:** @CheckPointSW  
70,955 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d885813f6605ba84238ae4a21d169e0c9ade054cf0c99ff53e72483b54a8b521&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcheck-point-software-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,554 employees on LinkedIn®
- **Ownership:** NASDAQ:CHKP

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 93% Medium, 47% Large

#### What Are Recent G2 Reviews of Check Point ThreatCloud Incident Response?

**["Immediate response and minimize the impact and keep running our business"](https://www.g2.com/survey_responses/check-point-threatcloud-incident-response-review-4782348)**

**Rating:** 5.0/5.0 stars

_— Kirtikumar P._

[Read full review](https://www.g2.com/survey_responses/check-point-threatcloud-incident-response-review-4782348)

**["Incident Mitigation Response"](https://www.g2.com/survey_responses/check-point-threatcloud-incident-response-review-4723208)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/check-point-threatcloud-incident-response-review-4723208)

#### What Are G2 Users Discussing About Check Point ThreatCloud Incident Response?

- [What is ThreatCloud Incident Response used for?](https://www.g2.com/discussions/what-is-threatcloud-incident-response-used-for)

### [RSA Services](https://www.g2.com/products/rsa-services/reviews)

RSA Business-Driven Security solutions help customers comprehensively and rapidly link security incidents with business context, enabling them to respond effectively and protect what matters most.

**Average Rating:** 4.6/5.0

**Total Reviews:** 45

#### Who Is the Company Behind RSA Services?

- **Seller:** [RSA Security](https://www.g2.com/sellers/rsa-security-520d10cb-0052-4033-b6ef-85c594df8c8b)
- **HQ Location:** Bedford, MA
- **Twitter:** @RSAsecurity  
110,293 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc0d91a0c4414d2a6679bff5ecf054af11ad8d6fa4a3cb241ee621a8d1b79d26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frsasecurity%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,761 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 62% Large, 29% Medium

#### What Are Recent G2 Reviews of RSA Services?

**["Mandatory authentication software for all firms"](https://www.g2.com/survey_responses/rsa-services-review-8689610)**

**Rating:** 5.0/5.0 stars

_— Prasanth R._

[Read full review](https://www.g2.com/survey_responses/rsa-services-review-8689610)

**["Most efficient way for secure login to VPN"](https://www.g2.com/survey_responses/rsa-services-review-8267196)**

**Rating:** 5.0/5.0 stars

_— Suyash R._

[Read full review](https://www.g2.com/survey_responses/rsa-services-review-8267196)

#### What Are G2 Users Discussing About RSA Services?

- [What is RSA product?](https://www.g2.com/discussions/what-is-rsa-product)
- [What is RSA Token app used for?](https://www.g2.com/discussions/what-is-rsa-token-app-used-for) - 1 comment
- [What does RSA Security stand for?](https://www.g2.com/discussions/what-does-rsa-security-stand-for)
- [What is RSA application?](https://www.g2.com/discussions/what-is-rsa-application)

### [Microsoft Defender Experts for XDR](https://www.g2.com/products/microsoft-defender-experts-for-xdr/reviews)

Effective contingency plans, processes, and tools are key to swift security response. Work with security support engineers and onsite incident response teams to investigate suspicious events, detect malicious attacks, and respond to security breaches.

**Average Rating:** 4.6/5.0

**Total Reviews:** 17

#### Who Is the Company Behind Microsoft Defender Experts for XDR?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Company Size:** 47% Medium, 35% Small

#### What Are Recent G2 Reviews of Microsoft Defender Experts for XDR?

**["Lots of settings to understand but worth it"](https://www.g2.com/survey_responses/microsoft-defender-experts-for-xdr-review-8679371)**

**Rating:** 5.0/5.0 stars

_— Troy B._

[Read full review](https://www.g2.com/survey_responses/microsoft-defender-experts-for-xdr-review-8679371)

**["Leader in Software"](https://www.g2.com/survey_responses/microsoft-defender-experts-for-xdr-review-504195)**

**Rating:** 5.0/5.0 stars

_— Elizabeth E._

[Read full review](https://www.g2.com/survey_responses/microsoft-defender-experts-for-xdr-review-504195)

### [Cybriant](https://www.g2.com/products/cybriant/reviews)

Cybriant delivers a comprehensive and customizable set of managed cybersecurity services, Cybriant's team of highly-trained, professional, security analysts provide 24/7 continuous threat detection with remediation through Managed SIEM with LIVE Monitoring, Managed Detection and Remediation (MDR), Comprehensive Vulnerability Management, and CybriantXDR. Cybriant helps clients by offering managed security services that cover the fundamental cybersecurity needs of most organizations. We make enterprise-grade cybersecurity services accessible to the mid-market and beyond.

**Average Rating:** 4.7/5.0

**Total Reviews:** 34

#### Who Is the Company Behind Cybriant?

- **Seller:** [Cybriant](https://www.g2.com/sellers/cybriant)
- **Year Founded:** 2015
- **HQ Location:** Alpharetta, GA
- **Twitter:** @CybriantMSSP  
791 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db6392aa575bf7d16d031a4e00ad4d0da51033cbba92f1148c7f876a6246ef26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10898042%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services
- **Company Size:** 47% Medium, 32% Small

#### What Are Recent G2 Reviews of Cybriant?

**["5 Star Company to work with."](https://www.g2.com/survey_responses/cybriant-review-4610179)**

**Rating:** 5.0/5.0 stars

_— Jessie M._

[Read full review](https://www.g2.com/survey_responses/cybriant-review-4610179)

**["Tightening cybersecurity defenses with a robust tool"](https://www.g2.com/survey_responses/cybriant-review-8350584)**

**Rating:** 4.5/5.0 stars

_— Chad M._

[Read full review](https://www.g2.com/survey_responses/cybriant-review-8350584)

#### What Are G2 Users Discussing About Cybriant?

- [What is Cybriant used for?](https://www.g2.com/discussions/what-is-cybriant-used-for)

### [Cisco Security Services](https://www.g2.com/products/cisco-security-services/reviews)

Work with our strategic and technical advisors to align security, compliance, and threat management with your business goals.

**Average Rating:** 4.4/5.0

**Total Reviews:** 13

#### Who Is the Company Behind Cisco Security Services?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Company Size:** 54% Large, 38% Medium

#### What Are Recent G2 Reviews of Cisco Security Services?

**["Vulnerability Assessment"](https://www.g2.com/survey_responses/cisco-security-services-review-9914803)**

**Rating:** 4.0/5.0 stars

_— sufian n._

[Read full review](https://www.g2.com/survey_responses/cisco-security-services-review-9914803)

**["best security product for cybersecurity against cyberattacks"](https://www.g2.com/survey_responses/cisco-security-services-review-11686963)**

**Rating:** 4.5/5.0 stars

_— Swapnil P._

[Read full review](https://www.g2.com/survey_responses/cisco-security-services-review-11686963)

### [Kaspersky Cybersecurity Services](https://www.g2.com/products/kaspersky-cybersecurity-services/reviews)

Kaspersky is the world's largest privately held vendor of endpoint cybersecurity solutions.

**Average Rating:** 4.6/5.0

**Total Reviews:** 17

#### Who Is the Company Behind Kaspersky Cybersecurity Services?

- **Seller:** [Kaspersky](https://www.g2.com/sellers/kaspersky-bce2dc7f-2586-4e87-96da-114de2c40584)
- **Year Founded:** 1997
- **HQ Location:** Moscow
- **Twitter:** @kasperskylabind  
1,291 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9adfdb759bbc829267203f5e759faa112e92605273b67256b6ef318f8690bf64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaspersky%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,576 employees on LinkedIn®
- **Phone:** 1-866-328-5700

#### Who Uses This Product?

- **Company Size:** 53% Small, 29% Medium

#### What Are Recent G2 Reviews of Kaspersky Cybersecurity Services?

**["Lightweight Yet Powerful Protection for All Devices"](https://www.g2.com/survey_responses/kaspersky-cybersecurity-services-review-12098519)**

**Rating:** 5.0/5.0 stars

_— Mccain D._

[Read full review](https://www.g2.com/survey_responses/kaspersky-cybersecurity-services-review-12098519)

**["Advanced Protection and Seamless Performance with Kaspersky"](https://www.g2.com/survey_responses/kaspersky-cybersecurity-services-review-12100195)**

**Rating:** 5.0/5.0 stars

_— Waqas F._

[Read full review](https://www.g2.com/survey_responses/kaspersky-cybersecurity-services-review-12100195)

#### What Are G2 Users Discussing About Kaspersky Cybersecurity Services?

- [What does Kaspersky Cybersecurity Services do?](https://www.g2.com/discussions/what-does-kaspersky-cybersecurity-services-do) - 1 comment
- [What are cybersecurity services?](https://www.g2.com/discussions/what-are-cybersecurity-services)
- [What is cybersecurity Kaspersky?](https://www.g2.com/discussions/what-is-cybersecurity-kaspersky)

### [CyStack Security Services](https://www.g2.com/products/cystack-security-services/reviews)

CyStack Security Services is a set of solutions to help businesses manage their digital security. We offer a clear way to check, fix and watch over a company's security to keep data and systems safe. Our services are for all kinds of businesses, from small startups to big companies, that need help with security. The main goal is to protect a business, stop data leaks, and meet industry standards. CyStack offers its services through two distinct models, each tailored to specific business needs: Security Assessment Consulting: - What it is: A one-time project to check your systems for weak points. - How it helps: You get a simple report with clear steps to improve your security. - Value: It helps you find and fix problems before they become a bigger issue. Managed Security Services (MSSP): - What it is: Ongoing, 24/7 security monitoring. - How it helps: A team of experts watches for threats and responds fast. - Value: It lowers the risk of cyberattacks and limits damage when an incident happens. No matter if you need a quick check or full-time protection, CyStack gives you the tools and support to secure your business and help it grow.

**Average Rating:** 4.9/5.0

**Total Reviews:** 22

#### Who Is the Company Behind CyStack Security Services?

- **Seller:** [CyStack](https://www.g2.com/sellers/cystack)
- **Company Website:** cystack.net
- **Year Founded:** 2017
- **HQ Location:** Hanoi, VN
- **Twitter:** @CyStackSecurity  
35 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fb9499ee78298bbe4256c2ee14c912b91e3e0517e7a76304c49b0f9498e062d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcystackcorp%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 45% Small, 32% Medium

#### What Are Recent G2 Reviews of CyStack Security Services?

**["Exceptional Security Partner for High-Stakes Blockchain Projects"](https://www.g2.com/survey_responses/cystack-security-services-review-12117084)**

**Rating:** 5.0/5.0 stars

_— Leo N._

[Read full review](https://www.g2.com/survey_responses/cystack-security-services-review-12117084)

**["Sharp Consulting and a No-Fluff API Pentest That Uncovered Real Risks"](https://www.g2.com/survey_responses/cystack-security-services-review-12710228)**

**Rating:** 5.0/5.0 stars

_— Nguyen Q._

[Read full review](https://www.g2.com/survey_responses/cystack-security-services-review-12710228)

### [Rapid7 Security Services](https://www.g2.com/products/rapid7-security-services/reviews)

Rapid7 transforms data into insight, empowering IT and security professionals to progress and protect their organizations.

**Average Rating:** 3.5/5.0

**Total Reviews:** 12

#### Who Is the Company Behind Rapid7 Security Services?

- **Seller:** [Rapid7](https://www.g2.com/sellers/rapid7)
- **Year Founded:** 2000
- **HQ Location:** Boston, MA
- **Twitter:** @rapid7  
124,405 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04bdb542ee8372d372b62e305f57e5c7aefbd59efac3d6831f78fcc71f4f819c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F39624%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,274 employees on LinkedIn®
- **Ownership:** NASDAQ:RPD

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of Rapid7 Security Services?

**["Rapid7"](https://www.g2.com/survey_responses/rapid7-security-services-review-8657860)**

**Rating:** 4.0/5.0 stars

_— Chanderson S._

[Read full review](https://www.g2.com/survey_responses/rapid7-security-services-review-8657860)

**["Very good platform for Vulnerability Scanning and Management"](https://www.g2.com/survey_responses/rapid7-security-services-review-8497444)**

**Rating:** 4.0/5.0 stars

_— Verified User in Environmental Services_

[Read full review](https://www.g2.com/survey_responses/rapid7-security-services-review-8497444)

#### What Are G2 Users Discussing About Rapid7 Security Services?

- [Is Rapid7 free?](https://www.g2.com/discussions/is-rapid7-free) - 1 comment
- [Is Rapid7 a SOC?](https://www.g2.com/discussions/is-rapid7-a-soc)
- [What is Rapid7 used for?](https://www.g2.com/discussions/what-is-rapid7-used-for)

### [Cybereason Services](https://www.g2.com/products/cybereason-services/reviews)

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

**Average Rating:** 4.2/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Cybereason Services?

- **Seller:** [Cybereason](https://www.g2.com/sellers/cybereason)
- **Year Founded:** 2012
- **HQ Location:** La Jolla, San Diego, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03149c252fb4c6ebe7983f842da7d6e8d1c855b9c94863a94d7cd0700856b800&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcybereason&secure%5Burl_type%5D=linkedin_company_website)  
482 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Large, 40% Medium

#### What Are Recent G2 Reviews of Cybereason Services?

**["Responsive sensor, Improving support"](https://www.g2.com/survey_responses/cybereason-services-review-8669468)**

**Rating:** 4.5/5.0 stars

_— Ryan E._

[Read full review](https://www.g2.com/survey_responses/cybereason-services-review-8669468)

**["Awesome EDR Product!"](https://www.g2.com/survey_responses/cybereason-services-review-8059330)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/cybereason-services-review-8059330)

#### What Are G2 Users Discussing About Cybereason Services?

- [What is Cybereason Services used for?](https://www.g2.com/discussions/what-is-cybereason-services-used-for)

### [Arctic Wolf Incident Response Services](https://www.g2.com/products/arctic-wolf-incident-response-services/reviews)

Arctic Wolf's Incident Response Services provide organizations with rapid, comprehensive support to effectively manage and recover from cyber incidents. Their dedicated team of experts is available 24/7 to contain threats, conduct thorough investigations, and restore business operations to their pre-incident state. By leveraging Arctic Wolf's services, businesses can minimize downtime, reduce financial impact, and strengthen their overall cybersecurity posture. Key Features and Functionality: - Rapid Threat Containment and Eradication: Immediate response to isolate and eliminate cyber threats, preventing further damage. - Digital Forensics and Root Cause Analysis: In-depth investigations to identify the origin and scope of incidents, enabling effective remediation. - Business Restoration Services: Assistance in recovering data, reimaging workstations, rebuilding active directories, and hardening networks to resume normal operations swiftly. - Threat Actor Negotiation: Experienced negotiators work to reduce ransom demands and support recovery efforts, with a track record of reducing ransoms by an average of 92%. - Incident360 Retainer: A comprehensive retainer offering full incident response coverage for any incident type, including proactive readiness activities like IR planning and tabletop exercises. Primary Value and Problem Solved: Arctic Wolf's Incident Response Services address the critical need for swift and effective management of cyber incidents. By providing end-to-end support—from immediate threat containment to full business restoration—they help organizations minimize operational downtime and financial losses associated with cyber attacks. Their proactive planning and readiness activities further enhance an organization's resilience, ensuring they are better prepared to handle future incidents. This comprehensive approach not only resolves immediate threats but also strengthens the overall security posture of the organization.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Arctic Wolf Incident Response Services?

- **Seller:** [Arctic Wolf Networks](https://www.g2.com/sellers/arctic-wolf-networks)
- **Year Founded:** 2012
- **HQ Location:** Eden Prairie, MN
- **Twitter:** @AWNetworks  
4,520 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e68870c648dd385580ab25d4ff5749288aa4c362b659f7c696476f37cbac7fc1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2760138%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,286 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Large

#### What Are Recent G2 Reviews of Arctic Wolf Incident Response Services?

**["Managed Detection and Response"](https://www.g2.com/survey_responses/arctic-wolf-incident-response-services-review-5280695)**

**Rating:** 5.0/5.0 stars

_— Verified User in Civil Engineering_

[Read full review](https://www.g2.com/survey_responses/arctic-wolf-incident-response-services-review-5280695)

**["Best SOC and protection you can buy"](https://www.g2.com/survey_responses/arctic-wolf-incident-response-services-review-9459911)**

**Rating:** 5.0/5.0 stars

_— Jason P._

[Read full review](https://www.g2.com/survey_responses/arctic-wolf-incident-response-services-review-9459911)

### [IBM Managed Security Services](https://www.g2.com/products/ibm-managed-security-services/reviews)

IBM Managed Security Services offer the industry-leading tools, technology and expertise to help secure your information assets around the clock, often at a fraction of the cost of in-house security resources. IBM Security Operations Center Portal, a single window into your entire security world, is included in every managed security service.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4

#### Who Is the Company Behind IBM Managed Security Services?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®
- **Ownership:** SWX:IBM

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Medium

#### What Are Recent G2 Reviews of IBM Managed Security Services?

**["Software Engineer"](https://www.g2.com/survey_responses/ibm-managed-security-services-review-6937000)**

**Rating:** 5.0/5.0 stars

_— Vibhuti M._

[Read full review](https://www.g2.com/survey_responses/ibm-managed-security-services-review-6937000)

**["A very professional and effective Service at a decent price point"](https://www.g2.com/survey_responses/ibm-managed-security-services-review-3213974)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/ibm-managed-security-services-review-3213974)

### [IT GOAT](https://www.g2.com/products/it-goat/reviews)

IT GOAT is an IT Managed Services Provider that is focused on Business Outcomes for our clients. Everything we do at IT GOAT, we do to give our clients a competitive advantage. The way we give our clients a competitive advantage is by reducing time and cost to manage their own IT while eliminating IT downtime. By doing so, our clients are able to reallocate more time and money back in their business so they can outperform their competition.

**Average Rating:** 4.9/5.0

**Total Reviews:** 9

#### Who Is the Company Behind IT GOAT?

- **Seller:** [IT GOAT](https://www.g2.com/sellers/it-goat)
- **Year Founded:** 2018
- **HQ Location:** Dallas, US
- **Twitter:** @The\_IT\_Goat  
40 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=499faec92624f953f6781cc85423289de4c063bb077f560bb4c29f8141cfeb7e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fitgoat&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Insurance
- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of IT GOAT?

**["My Experience of Using IT GOAT"](https://www.g2.com/survey_responses/it-goat-review-7514604)**

**Rating:** 4.5/5.0 stars

_— Pawel N._

[Read full review](https://www.g2.com/survey_responses/it-goat-review-7514604)

**["So incredibly helpful!"](https://www.g2.com/survey_responses/it-goat-review-6821846)**

**Rating:** 5.0/5.0 stars

_— Ashleigh C._

[Read full review](https://www.g2.com/survey_responses/it-goat-review-6821846)

#### What Are G2 Users Discussing About IT GOAT?

- [What is IT GOAT used for?](https://www.g2.com/discussions/what-is-it-goat-used-for) - 1 comment

### [OneNeck IT Solutions](https://www.g2.com/products/oneneck-it-solutions/reviews)

OneNeck’s US-based experts deliver a diverse portfolio of hybrid IT solutions that include: - Multi-cloud: Public, hosted private, on-prem and hybrid cloud - Infrastructure: Network, systems and storage, wired/wireless access, data protection - Collaboration: Voice, video, messaging and meetings - Data Modernization: Modern data platforms, data transformation and AI - Security: Risk assessments, roadmaps, mitigation and 24x7 response - Managed Services: Infrastructure, OS, database, application and multi-cloud Through advanced engineering and security best practices, we help our customers stabilize and protect their IT environments, navigate a path to IT modernization and take full advantage of new and innovative technologies in the cloud to achieve strong business growth.

**Average Rating:** 4.6/5.0

**Total Reviews:** 26

#### Who Is the Company Behind OneNeck IT Solutions?

- **Seller:** [OneNeck IT Solutions](https://www.g2.com/sellers/oneneck-it-solutions)
- **Year Founded:** 1993
- **HQ Location:** Madison, US
- **Twitter:** @OneNeck\_IT  
1,149 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e72dc6c1c5d6fbe70810b066e5973973d0d21c7b48d9496f93d4ad7a540cb7fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foneneck-it-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
213 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 62% Medium, 23% Large

#### What Are Recent G2 Reviews of OneNeck IT Solutions?

**["Excellent Sales rep"](https://www.g2.com/survey_responses/oneneck-it-solutions-review-8599948)**

**Rating:** 5.0/5.0 stars

_— Jeff B._

[Read full review](https://www.g2.com/survey_responses/oneneck-it-solutions-review-8599948)

**["Won't sell you what you don't need"](https://www.g2.com/survey_responses/oneneck-it-solutions-review-4520878)**

**Rating:** 5.0/5.0 stars

_— Richard S._

[Read full review](https://www.g2.com/survey_responses/oneneck-it-solutions-review-4520878)

#### What Are G2 Users Discussing About OneNeck IT Solutions?

- [What is OneNeck IT Solutions used for?](https://www.g2.com/discussions/what-is-oneneck-it-solutions-used-for)

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[Browse Incident Response Services Themes](/categories/incident-response-services/themes)

 ![Lauren Worth](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Worth")
LW

Researched and written by [Lauren Worth](https://research.g2.com/insights/author/lauren-worth)

Updated October 3, 2024

Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. In the event of a data breach, virus, or other incident that compromises company data and devices, incident response providers offer solutions to determine the causes, recover lost information, and reduce future vulnerabilities, among other services. Businesses can hire incident response firms proactively in anticipation of possible attacks, or reach out upon learning of an incident.

Incident response services often overlap with [threat intelligence](https://www.g2.com/categories/threat-intelligence-services) and [vulnerability assessment](https://www.g2.com/categories/vulnerability-assessment-services) services to determine a company’s overall security health and track potential threats on a day-to-day basis. Businesses can take significant measures to prevent troublesome incidents by working with [cybersecurity services](https://www.g2.com/categories/cybersecurity-services) providers to safeguard every possible entry point for cyberattacks. Businesses can also deploy [incident response software](https://www.g2.com/categories/incident-response) in lieu or in addition to incident response services to maximize protection and ensure a smooth recovery if and when necessary.

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