Recommendations to others considering Cisco Secure Endpoints:
Take into account all of your use case scenarios, make sure that your internal processes take into account removing licenses for devices that no longer exist. The application - while cloud based - is not AD integrated and does not "know" when a device is removed from the domain. In the event that you use on demand VDI's you can have multiple licenses taken up with the same name if you don't use the proper golden image settings, the same can be true for full PCs if you have to rebuild a device or if you maintain the name across multiple iterations of PCs.
Make use of their support, they are responsive and will engage with you, no changes will get made without your direct permission, they are thorough and competent. The few times I've not gotten an answer I wanted (or hoped for) was usually because the product couldn't do what I wanted it to do as it was outside the scope of the application. Review collected by and hosted on G2.com.
What problems is Cisco Secure Endpoints solving and how is that benefiting you?
Helping us to improve our security footprint, preventing infections and intrusions. Fewer false positives for viruses and/or malware, fewer true positives for actual infections. Review collected by and hosted on G2.com.