I like the quick reply the most. I'm an interactive person, and I hate when it takes forever to get an answer from customer service for an issue. It is very frustrating. Never happened with webex CS. They are always on top of everything. Review collected by and hosted on G2.com.

Nothing really. They are always helpful, with my needs and my inquiries. Review collected by and hosted on G2.com.

Reachability and support response to the query, They are very knowledgeable to solve any employee/customer issue whether it's related to Tech or General help. Review collected by and hosted on G2.com.

In general, I don't see any issue but sometimes one needs to wait to get a support person to resolve the raised queries. Review collected by and hosted on G2.com.

In all honesty, there's not much positive to say about Webex. When we started using them, we experienced issues with connectivity and sound quality. The support center wasn't really all that helpful. Review collected by and hosted on G2.com.

It was difficult to connect to a live person and the issues we had with sound quality (feedback) really couldn't be helped, so we stopped using them and switched to another product provider for our conferencing needs. Review collected by and hosted on G2.com.

Clean Audio and video quality, and remote quality also good Review collected by and hosted on G2.com.

In the low network speed is disconnected. can you please look in to that Review collected by and hosted on G2.com.

I like that the support centre can be easily accessed without even downloading the application. Review collected by and hosted on G2.com.

The auto-chat mode before the actual agent comes in to help with my specific query Review collected by and hosted on G2.com.

I am able to get technical support very easily. Review collected by and hosted on G2.com.

I have not expereinced a downside,I throughly enjoy using it when I need help. Review collected by and hosted on G2.com.

It is used for real-time support to large organisations. Review collected by and hosted on G2.com.

Cost is a little expensive for startups. Review collected by and hosted on G2.com.

Virtual support is very helpful and saves time. Review collected by and hosted on G2.com.

I am not sure that there is anything to dislike about the service. Review collected by and hosted on G2.com.

The cloud system and the features of webex Review collected by and hosted on G2.com.

The stablility of the system and remote control from the other countries Review collected by and hosted on G2.com.

I especially admire the quick replies from the customer support centre, which is hard to come by in the industry. Review collected by and hosted on G2.com.

I have not faced an unsatisfactory instance from the support centre. Review collected by and hosted on G2.com.