--- title: Cisco BroadCloud Reviews meta\_title: 'Cisco BroadCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Cisco BroadCloud works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Cisco BroadCloud Reviews & Product Details BroadCloud is a global platform hosted by Cisco that lets service providers deploy a full suite of calling and collaboration applications. Applications can be scaled to meet the needs of enterprises, no matter what size or industry. * * * Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [Cisco BroadCloud Community](https://www.g2.com/products/cisco-broadcloud/discuss) Show More ## Top-Rated Alternatives [ ![AWS Lambda](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AWS Lambda") AWS Lambda 4.6/5(1,051) ](https://www.g2.com/products/aws-lambda/reviews) [ ![Salesforce Headless 360 Platform (formerly Salesforce Platform)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesforce Headless 360 Platform (formerly Salesforce Platform)") Salesforce Headless 360 Platform (formerly Salesforce Platform) 4.5/5(3,994) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) [ ![Kinsta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kinsta") Kinsta 4.8/5(1,638) ](https://www.g2.com/products/kinsta/reviews) [ View All Alternatives ](https://www.g2.com/products/cisco-broadcloud/competitors/alternatives) ## User Insights Average based on 12 real user reviews. [Log in to unlock pricing and user insights](/login) ![Jei K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jei K.") JK Jei K. Customer Success Manager Mid-Market (51-1000 emp.) 4/9/2019 "Boardsoft's Communicator software- Sturdy but much to be desired" 3.5/5 What do you like best about Cisco BroadCloud? Looks somewhere similar to a desk phone. Fairly straight forward to use. Can copy and paste contact numbers into dialer and with full funcitionality like a desk phone (forward call, leave voicemails, etc). Communicator also has a chat function as well, however I am unsure how it is used. Chat function not that intuitive. Review collected by and hosted on G2.com. What do you dislike about Cisco BroadCloud? Cannot find the call log for outgoing calls. The system from a UI perspective could be better. The software is not very intuitive and requires clicking through many tabs to find and/or understand the functionality you're looking for. Review collected by and hosted on G2.com. Recommendations to others considering Cisco BroadCloud: If you're looking for a simple computer based phone. Review collected by and hosted on G2.com. What problems is Cisco BroadCloud solving and how is that benefiting you? Have a remote phone to used on a laptop so calls may be taken anywhere without a physical phone present. Able to take calls anywhere as long as there is internet access. Good for remote employees or employees who travel frequently along with companies who look to get red of desk phones. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RS Raul S. Network Engineer Mid-Market (51-1000 emp.) 12/2/2019 "Pilot Deployment of BroudCloud" 4/5 What do you like best about Cisco BroadCloud? BroadCloud should integrate with our existing Cisco/Meraki UCS platforms and infrastructure Review collected by and hosted on G2.com. What do you dislike about Cisco BroadCloud? Comparing with RingCentral vendor and the usual integration transitions Review collected by and hosted on G2.com. What problems is Cisco BroadCloud solving and how is that benefiting you? VoIP integration to our network and collaboration with our Amsterdam and remote teams Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/18/2016 "Easy to use at first, but could be easier" 4/5 What do you like best about Cisco BroadCloud? Pretty straightforward and easy to learn. Review collected by and hosted on G2.com. What do you dislike about Cisco BroadCloud? Can be difficult to navigate. Going to device pofile always kicks you out of user profile. Review collected by and hosted on G2.com. What problems is Cisco BroadCloud solving and how is that benefiting you? VOIP phone user creation and troubleshooting. Review collected by and hosted on G2.com. Show More 11/9/2016 Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/cisco-broadcloud/pricing) ## Work at Cisco? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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