---
title: CIS Infinity Reviews
meta_title: 'CIS Infinity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CIS Infinity works for a business like yours.
date_modified: '2024-10-07'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# CIS Infinity Reviews
**Vendor:** Advanced Utility Systems  
**Category:** [Public Works Software](https://www.g2.com/categories/public-works)
## About CIS Infinity
Infinity Customer Information Systems (CIS) is a modern, cloud-based customer information and billing software platform that is a core component of transforming your customer service and billing, customer experience, and field workforce management. - Anywhere Access: Infinity CIS Can be accessed virtually anytime, anywhere, and on any device. - Configurable: Customization with configurable tiles makes accessing key information easy and efficient. - Automation: Future-proof and improve business process efficiency with a robust automation and workflow engine. - Real-time: Get your data and self-service capabilities in real time. - Efficiency: Customer billing and field service process automation are streamlined for efficiency and OPEX reduction. - Latest Technology: 100% C#.NET7 and modern web technologies. - Upgrades included: Access to regular enhancements and features from over 150 utilities via Software as a Service model. - Ecosystem Integration: REST API makes integration simple and reliable and reduces costs. - Scripting Control: Eliminate customization and add-on costs with PowerShell.






- [View CIS Infinity pricing details and edition comparison](https://www.g2.com/products/cis-infinity/reviews?open_modal_url=%2Fproducts%2Fcis-infinity%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcis-infinity%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A32%3A23+-0500&secure%5Bsession_id%5D=b0b4d4b1-8463-4269-93a3-30cd6ef9ac3a&secure%5Btoken%5D=817b394a2f5d0f4df43bf9b5ae9b8e805dea05757796a04fab87d8eee899e8b4&format=llm_user)

## CIS Infinity Features
****
- Repair Tracking
- Customer Database
- Asset Tracking
- GIS Integration
- Mobile Access
- Customizable Reports
- Compliance Management
- Timesheet Management
- Generative AI
- Data Import/Export
- Audit Trail
- Permit Management
- Fleet Management
- Customizable Fields
- Budgeting/Forecasting
- Document Management
- Job Costing
- Task Management
- Historical Reporting
- Customizable Forms
- Maintenance Scheduling
- Inventory Management
- Project Management
- Workflow Management
- Contract/License Management
- Real-Time Updates
- Activity Dashboard
- Fixed Asset Management
- Equipment Tracking
- Real-Time Reporting
- AI Copilot
- Service Request Management
- Collaboration Tools
- API
- Code Enforcement
- Self Service Portal
- Inspection Management
- Employee Management
- Reporting & Statistics
- Multi-Location
- Calendar Management
- Work Order Management
- Equipment Maintenance
- Facility Management
- Alerts/Notifications
- Billing & Invoicing

**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

****
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

## Top CIS Infinity Alternatives
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  - [Tyler Enterprise Permitting & Licensing](https://www.g2.com/products/tyler-enterprise-permitting-licensing/reviews) - 3.4/5.0 (20 reviews)