It allows me to file easily all the contacts and interactions with my clients into Salesforce, and to identify the key contacts. It has been quite easy to put in place. I use it mainly through Outlook and Salesforce Review collected by and hosted on G2.com.

I can't file the emails to anypart of Salesforce which is a shame at some moments (for example, in my case, I can't fil an e-mail to a "lead", only to a contact or opportunity) Review collected by and hosted on G2.com.

Very good admin configurability for multiple brands as well as an enterprise integration to Salesforce. Review collected by and hosted on G2.com.

The Smart Scheduler UX could be nicer. The iframe looks out of date and low resolution. Customer support for APAC is not in our time zone. Review collected by and hosted on G2.com.

It allows our team to know what is happening with a client even if they're not in the email. Improves team communication and keeps us on the same page. Review collected by and hosted on G2.com.

Can't get it to log calendar events that weren't booked through Calendly. Review collected by and hosted on G2.com.

The calendar scheduler makes sharing our client-success teams and account directors' availability easier than a simple Teams link. Review collected by and hosted on G2.com.

Cirrus requires a bit of setup to get off the ground. Review collected by and hosted on G2.com.

My company uses the add to email feature from Cirrus. This feature makes it seamless to take an email and add to an object in Salesforce. Review collected by and hosted on G2.com.

We would like the ability to slim down what end users can do with Cirrus Insight. Essentially, more ways to disable features we don't use. Review collected by and hosted on G2.com.

It helps to drive company wide visibility into who has spoken to which prospect/candidate when and allows us to take proper action to drive our business. Review collected by and hosted on G2.com.

Nothing at this time. We feel that Cirrus has been a positive experience so far. Review collected by and hosted on G2.com.

A very intuitive way of archiving emails and documents. I'm a very loyal Office user and streamlines Salesforce well. I'm using the product everyday and it has helped organize workflow. Review collected by and hosted on G2.com.

There are sometimes that the load times are very long and downtimes of the server. Review collected by and hosted on G2.com.

Knowledge articles and support is great. We can quickly chat from support pop-up for quick resolution. Calendars sync up very quickly. User management and provisioning is easy. Activity monitoring helps if there is any anomaly. Implementation was quick and easy. Integration is mostly point and click and no new development is needed. Review collected by and hosted on G2.com.

One thing I would dislike is we need to maintain the login separately, if the user management and provisioning licensing is inside Salesforce as a managed package would be more easier. Review collected by and hosted on G2.com.

It helps to streamline scheduling by integrating with all of my platforms Review collected by and hosted on G2.com.

Honestly not much, it is a great product. Review collected by and hosted on G2.com.

I like how reliable Cirrus is when it comes to log our Gmails to Salesforce. It's very easy to use, once you've set up your email logging settings there's no more action required. It's a tool we use every single day and it integrated easily with our Salesforce instance. Also, whenever we need any help, Cirrus customer support is always available for troubleshooting. Review collected by and hosted on G2.com.

I think the analytics we get from Cirrus could improve, there's a limited number of filters that we can use to view email data. Email analytics like reponse times, if emails were opened, among other metrics could be very helpful. Review collected by and hosted on G2.com.