Now that we've got our settings right, the event syncing process happens seamlessly and reliably. Cirrus offered the most sophisticated event syncing options of all the integrations we considered. We appreciate that it's a set it and forget it type deal - once users are onboarded there's no further maintenance required. The sidebar is a helpful way to quickly edit or navigate to the Salesforce event. All in all, a strong integration. Review collected by and hosted on G2.com.

Setup implementation was not intuitive and required a lot of customer support. Some key shortcomings are 1) admins not being able to see all synced events across their org (they can only be viewed user by user), and 2) Cirrus not being able to re-sync event invitees if the contacts have been added to Salesforce after the initial event sync. Review collected by and hosted on G2.com.

The imbedding of Cirrus into gmail. The popup on the right side of the screen should make it easy to use to upload emails to salesforce. I do also like the "add contact" feature Review collected by and hosted on G2.com.

It rarely works the first time I log in. I have to jump through a lot of hoops like refreshing it, logging into salesforce, and restarting my computer. there are also too many buttons to click to upload emails to an opportunity, Review collected by and hosted on G2.com.

Cirrus Insight has helped sync my email and calendar to Salesforce, which ensures that I never miss an update. It is very easily downloaded and installed, and the support provided by their team is amazing as well. I begin each day with logging into my email where Cirrus has already synced all my tasks. I use so many features of Cirrus Insight everyday that I cannot imagine handling my accounts without the smooth integration it provides. Review collected by and hosted on G2.com.

In my opinion, adding integration with other aspects of the sales pipeline would be a great addition to Cirrus. Review collected by and hosted on G2.com.

I was a Cirrus Insight fan for years. Loved how it worked with Gmail and Salesforce. It did exactly what I needed it to do—until I didn’t need it anymore. Review collected by and hosted on G2.com.

A couple of months ago, I switched off Gmail. That meant no more need for Cirrus Insight. Simple, right? Except canceling wasn’t simple. There was no clear “cancel” button when I logged in. Thinking I was clever, I deactivated all my users, assuming that would stop the subscription.

Fast forward: I get an email about my upcoming renewal. I reply to cancel. Their response? “Sure, we’ll cancel—for next year.” Apparently, their terms require 30 days’ notice to cancel, and I was three weeks from renewal. So, I’m now stuck paying $684 for a service I can’t even use… through December 2025.

30 days’ notice for a SaaS subscription? That’s ridiculous. It’s not like I’m canceling a wedding venue.

To top it off, no effort to help a longtime customer. No “Hey, let’s figure this out.” Just “It’s in the terms.”

Cirrus Insight, here’s some free advice: Make canceling easy. Show some flexibility. Treat loyal customers like people, not dollar signs. Because right now? You’re a great example of how not to do customer service. Review collected by and hosted on G2.com.

Their software is incredibly user-friendly, making it easy to file attachments or emails into Salesforce. I believe that anyone needing to upload information into Salesforce from their email should use this tool. Review collected by and hosted on G2.com.

Sometimes, Cirrus Insight goes into a "not responding" state and needs to be refreshed and reactivated, which can be annoying. Review collected by and hosted on G2.com.

There’s no new features that actually work Review collected by and hosted on G2.com.

To load the office side bar significantly faster Review collected by and hosted on G2.com.

It allowed for a simple way to connect to email/calendar systems and sync data to Salesforce as tasks Review collected by and hosted on G2.com.

They'll remind you that your subscription is going to auto-renew when you're 15 days out, but require 30 days notice to cancel. Cancellation is not self-serve, it must be done through a chat agent/support ticket. They're strict on their terms, even if you're not using the product, so prepare to pay for one more year than you intend to :-) Review collected by and hosted on G2.com.

It makes my life a lot easier. I can use my Cirrus Insights scheduling tool so that customers can book time with me without many emails back and forth. It revolutionized my customer engagement methods. Review collected by and hosted on G2.com.

Finding the correct things within the settings can be cumbersome. Review collected by and hosted on G2.com.

I really like how it helps log emails so I can reference them later. It's invaluable in my work for a scholarship provider. It's also helpful for scheduling meetings Review collected by and hosted on G2.com.

It sometimes glitches out and logs me out automatically, but that never happens too often. Review collected by and hosted on G2.com.

I like the integration within outlook, the insight into client trends - if they open emails, which attachments they click into, other activity they're attached too. It's more than just a logging tool - its client insight Review collected by and hosted on G2.com.

I haven't come across any dislikes yet since using it! Review collected by and hosted on G2.com.