# Best Benefits Administration Software ## How Many Benefits Administration Software Products Does G2 Track? **Total Products under this Category:** 192 ### Category Stats (Jul 2026) - **Average Rating:** 4.31/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** WEX Benefits (+4.22%) - Among all products in this category, WEX Benefits recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Benefits Administration Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 76,100+ Authentic Reviews - 192+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Benefits Administration Software ![G2 Grid® for Benefits Administration Software plotting products by satisfaction and market presence](https://www.g2.com/categories/benefits-administration/grids.png?focus%5B%5D=3637&focus%5B%5D=53090&focus%5B%5D=4062&focus%5B%5D=3924&focus%5B%5D=79064&focus%5B%5D=1209&focus%5B%5D=4499&focus%5B%5D=14860) Highlighted products: Gusto, Rippling, TriNet, ADP Workforce Now, Remote, Paylocity, Justworks, and Paycom. Underlying data: [Grid® JSON](https://www.g2.com/categories/benefits-administration/grids.json?focus%5B%5D=gusto&focus%5B%5D=rippling&focus%5B%5D=trinet&focus%5B%5D=adp-workforce-now&focus%5B%5D=remote&focus%5B%5D=paylocity&focus%5B%5D=justworks&focus%5B%5D=paycom) **Sponsored** ### Engagedly Engagedly is an AI talent management platform that helps organizations manage performance, engagement, learning, growth, and recognition in one unified experience. Powered by Marissa, its AI SuperAgent, Engagedly helps HR and business leaders connect workforce data, identify priorities, and take action across the employee lifecycle. The platform supports goal alignment, employee development, recognition, and people strategy. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=590&secure%5Bchosen_at%5D=2026-07-31T17%3A48%3A29Z&secure%5Bdisplayable_resource_id%5D=50&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=50&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14064&secure%5Bresource_id%5D=590&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbenefits-administration%3Fopen_modal_url%3D%252Fproducts%252Fcircula%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fbenefits-administration%2526source%253Dcategory&secure%5Btoken%5D=778e1e512f339ea78e6c4c04122f4bef834c87b8d6e440085845ef720d64ec3a&secure%5Burl%5D=https%3A%2F%2Fengagedly.com%2Flanding%2Fperformance-management-software%2F&secure%5Burl_type%5D=custom_url) ### [Rippling](https://www.g2.com/products/rippling/reviews) Rippling is the AI platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today. **Average Rating:** 4.8/5.0 **Total Reviews:** 11,596 #### How Do G2 Users Rate Rippling? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.7/10) - **Benefits Record Management:** 9.4/10 (Category avg: 8.7/10) - **Enrollment Planning:** 9.4/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 9.5/10 (Category avg: 8.5/10) #### Who Is the Company Behind Rippling? - **Seller:** [Rippling](https://www.g2.com/sellers/rippling) - **Company Website:** www.rippling.com - **Year Founded:** 2016 - **HQ Location:** San Francisco, CA - **Twitter:** @Rippling 12,402 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6d112b753319aa9458bfca2094808dab9c6c0f3f379a165ec2f0cd150d38d1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17988315%2F&secure%5Burl_type%5D=linkedin_company_website) 7,523 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 54% Medium, 29% Small #### What Do G2 Reviewers Say About Rippling? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Rippling, enjoying seamless access to multiple tools with one login. - Users appreciate the **intuitive user interface** of Rippling, making navigation and feature access simple and efficient. - Users appreciate the **ease of navigation** with Rippling, enjoying its streamlined and efficient access to essential features. - Users appreciate the **user-friendly interface** of Rippling, enhancing navigation and accessibility for all features. - Users appreciate the **easy access** to Clock in/out and payslips, enjoying a streamlined and efficient experience. ##### Cons - Users find **missing features** in reporting and app consistency, leading to frustration and inefficiency in their workflows. - Users find Rippling **not user-friendly** , experiencing slow load times, complicated reporting, and an outdated design. - Users find the **steep learning curve** of Rippling challenging, especially due to its many powerful features. - Users find Rippling's **limited features** create an outdated design and cluttered interfaces, hindering usability and aesthetic appeal. - Users express the need for improvements in **notification functionality and overall system performance** , citing confusion and slow load times. #### What Are Recent G2 Reviews of Rippling? **["Stunning UI, Magical Onboarding, and Seamless 500+ App Integrations"](https://www.g2.com/survey_responses/rippling-review-13128034)** **Rating:** 4.5/5.0 stars _— Ananya B._ [Read full review](https://www.g2.com/survey_responses/rippling-review-13128034) **["Rippling Streamlines HR with Intuitive, Time-Saving Automation"](https://www.g2.com/survey_responses/rippling-review-12746017)** **Rating:** 5.0/5.0 stars _— Tina S._ [Read full review](https://www.g2.com/survey_responses/rippling-review-12746017) #### What Are G2 Users Discussing About Rippling? - [How is Rippling innovating in the field of HR and IT management for businesses?](https://www.g2.com/discussions/how-is-rippling-innovating-in-the-field-of-hr-and-it-management-for-businesses) - 6 comments, 7 upvotes - [What is Rippling used for?](https://www.g2.com/discussions/what-is-rippling-used-for) - 6 comments, 3 upvotes ### [Gusto](https://www.g2.com/products/gusto/reviews) Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. **Average Rating:** 4.6/5.0 **Total Reviews:** 11,989 #### How Do G2 Users Rate Gusto? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.7/10) - **Benefits Record Management:** 9.0/10 (Category avg: 8.7/10) - **Enrollment Planning:** 8.9/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 9.1/10 (Category avg: 8.5/10) #### Who Is the Company Behind Gusto? - **Seller:** [Gusto](https://www.g2.com/sellers/gusto) - **Company Website:** gusto.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @GustoHQ 21,245 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c190aaf757d5e1504d221efabaedc23ae49a648c244058006c5cf480c3176590&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2499210%2F&secure%5Burl_type%5D=linkedin_company_website) 4,426 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Mental Health Care - **Company Size:** 76% Small, 14% Medium #### What Do G2 Reviewers Say About Gusto? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate Gusto's **ease of use** , enjoying its user-friendly, intuitive features that simplify their experience. - Users value the **user-friendly interface** of Gusto, which simplifies payroll and HR tasks with effective automation. - Users highlight the **easy setup** of Gusto, appreciating its quick and straightforward initial experience compared to others. - Users appreciate the **accessibility and user-friendly design** of Gusto, making payroll management seamless and efficient. - Users appreciate the **user-friendly interface** of Gusto, making payroll tasks smooth and efficient to manage. ##### Cons - Users find Gusto's **missing features** limiting, lacking intuitive expense handling and advanced reporting options. - Users face challenges with **poor customer support** , finding it hard to reach representatives when needed. - Users experience **payroll issues** including confusion with paused payroll confirmations and complications with manual pay entries. - Users often face **login issues** with Gusto, experiencing repeated logins and integration challenges with their business systems. - Users note the **limited customization** in Gusto, finding the mobile app less intuitive and lacking advanced features. #### What Are Recent G2 Reviews of Gusto? **["Gusto Makes Payroll and HR Effortless with an Intuitive, Reliable Platform"](https://www.g2.com/survey_responses/gusto-review-13183437)** **Rating:** 4.5/5.0 stars _— Erica B._ [Read full review](https://www.g2.com/survey_responses/gusto-review-13183437) **["Simplified HR with Gusto, Minor Payday Glitches"](https://www.g2.com/survey_responses/gusto-review-12576419)** **Rating:** 4.5/5.0 stars _— Jim N._ [Read full review](https://www.g2.com/survey_responses/gusto-review-12576419) #### What Are G2 Users Discussing About Gusto? - [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) - 2 comments - [How do you use gusto payroll?](https://www.g2.com/discussions/how-do-you-use-gusto-payroll) - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes - [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) - 4 comments, 1 upvote - [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) - 2 comments ### [TriNet](https://www.g2.com/products/trinet/reviews) TriNet has been a trusted leader in the Professional Employer Organization (PEO) industry for over 30 years, providing comprehensive HR solutions tailored specifically for small and midsize businesses. This longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction. TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities. Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers or ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes. TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs. TriNet also provides instructor-led trainings and expert consultations to help clients build HR processes in key areas, like performance management, hiring/onboarding, and compensation. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,922 #### How Do G2 Users Rate TriNet? - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.7/10) - **Benefits Record Management:** 10.0/10 (Category avg: 8.7/10) - **Enrollment Planning:** 10.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind TriNet? - **Seller:** [TriNet](https://www.g2.com/sellers/trinet) - **Company Website:** www.trinet.com - **Year Founded:** 1988 - **HQ Location:** Dublin , CA - **Twitter:** @TriNet 24,429 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23e7a3990f0d249c5a2db4f3286a3fe20a24ca6a6d61fb83121f1614d8627d3e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9438%2F&secure%5Burl_type%5D=linkedin_company_website) 4,423 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Controller, Office Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 49% Small, 48% Medium #### What Do G2 Reviewers Say About TriNet? _AI-generated summary from verified user reviews_ ##### Pros - Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. - Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. - Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. - Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. - Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. ##### Cons - Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. - Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. - Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. - Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. - Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. #### What Are Recent G2 Reviews of TriNet? **["TriNet Simplifies HR So SMBs Can Focus on Growth"](https://www.g2.com/survey_responses/trinet-review-12967209)** **Rating:** 5.0/5.0 stars _— Tiffany V._ [Read full review](https://www.g2.com/survey_responses/trinet-review-12967209) **["Simple and Stress-Free Benefits Management"](https://www.g2.com/survey_responses/trinet-review-13036603)** **Rating:** 5.0/5.0 stars _— Gianna G._ [Read full review](https://www.g2.com/survey_responses/trinet-review-13036603) #### What Are G2 Users Discussing About TriNet? - [What is TriNet used for?](https://www.g2.com/discussions/what-is-trinet-used-for) - 1 comment, 1 upvote - [How much does TriNet cost?](https://www.g2.com/discussions/how-much-does-trinet-cost) - [Is TriNet a good company to work for?](https://www.g2.com/discussions/is-trinet-a-good-company-to-work-for) - [What is TriNet passport?](https://www.g2.com/discussions/what-is-trinet-passport) - 1 comment, 1 upvote - [What is a TriNet?](https://www.g2.com/discussions/what-is-a-trinet) - 1 comment ### [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy. **Average Rating:** 4.2/5.0 **Total Reviews:** 4,167 #### How Do G2 Users Rate ADP Workforce Now? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.7/10) - **Benefits Record Management:** 8.5/10 (Category avg: 8.7/10) - **Enrollment Planning:** 8.4/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 8.4/10 (Category avg: 8.5/10) #### Who Is the Company Behind ADP Workforce Now? - **Seller:** [ADP](https://www.g2.com/sellers/adp) - **Company Website:** ADP.com - **Year Founded:** 1949 - **HQ Location:** Roseland, New Jersey - **Twitter:** @ADP 48,757 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f98c122988681e569254743742f54f8b0e612378fd9d70dd4b5958834ae1c2a2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadp%2F&secure%5Burl_type%5D=linkedin_company_website) 99,043 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Human Resources Manager, HR Manager - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 64% Medium, 20% Large #### What Do G2 Reviewers Say About ADP Workforce Now? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of ADP Workforce Now, appreciating its intuitive interface for all users. - Users appreciate the **helpful customer support** and user-friendly design of ADP Workforce Now for administration and employees. - Users appreciate the **user-friendly payroll dashboard** of ADP Workforce Now, simplifying navigation and enhancing efficiency. - Users value the **easy access and centralized features** of ADP Workforce Now, simplifying payroll and benefits management. - Users value the **integrated HR functions** of ADP Workforce Now, which streamlines processes and enhances user experience. ##### Cons - Users experience **poor customer support** , leading to frustration when issues arise and assistance is needed promptly. - Users find ADP Workforce Now to be **not user-friendly** , noting issues with clunky navigation and difficult report access. - Users find **limited customization** in ADP Workforce Now, facing challenges with reports and workflows that hinder efficiency. - Users find **missing features** in ADP Workforce Now, noting limitations in customization and flexibility of reports and workflows. - Users find the **limited features** of ADP Workforce Now challenging, particularly in recruitment and reporting functionalities. #### What Are Recent G2 Reviews of ADP Workforce Now? **["Mobile App and Employee Portal Make Pay and PTO Self-Service Easy"](https://www.g2.com/survey_responses/adp-workforce-now-review-13133544)** **Rating:** 4.5/5.0 stars _— Jackie W._ [Read full review](https://www.g2.com/survey_responses/adp-workforce-now-review-13133544) **["Employee Take on Using ADP Workforce Now"](https://www.g2.com/survey_responses/adp-workforce-now-review-13170986)** **Rating:** 4.5/5.0 stars _— Luke G._ [Read full review](https://www.g2.com/survey_responses/adp-workforce-now-review-13170986) #### What Are G2 Users Discussing About ADP Workforce Now? - [How is ADP Workforce Now transforming human resource management and payroll processing in organizations?](https://www.g2.com/discussions/how-is-adp-workforce-now-transforming-human-resource-management-and-payroll-processing-in-organizations) - 3 comments - [How is ADP Workforce Now being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-adp-workforce-now-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [What is ADP Workforce Now used for?](https://www.g2.com/discussions/what-is-adp-workforce-now-used-for) - 2 comments - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/adp-workforce-now-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments - [What software does ADP use?](https://www.g2.com/discussions/adp-workforce-now-what-software-does-adp-use) ### [Remote](https://www.g2.com/products/remote/reviews) Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote delivers enterprise-grade compliance, intuitive design, and dedicated local expertise. With one platform for every contract, payslip, and regulation, Remote helps you grow without borders. Services we offer: HRIS, Payroll, Performance Management, Employer of Record, Contractor of Record, Contractor Management, Recruit, Job Listings and PEO services. You no longer need to rely on convoluted HR tech stacks, expensive in-house teams, or unreliable third parties; Remote’s centralized platform supports you at every stage of the employment lifecycle. Easily find and hire the ideal candidate anywhere in the world with Recruit’s data-driven insights, then onboard them in a matter of days. Create and provide a locally-tailored benefits package, including equity incentives. Pay them accurately and compliantly through Payroll’s cutting-edge, best-in-class infrastructure, and easily track, manage, and solve their day-to-day HR needs. And that’s not all. Need to relocate people? Set up your own entity abroad? Whatever your situation and size, Remote has you covered. Remote also makes it simple to onboard and pay contractors, with localized agreements, multi-currency payments, and protection against misclassification. And all the while, it does so safely and securely. Remote doesn’t cut corners or entertain risk; compliance always comes first, with no exceptions. This includes taking stringent, enterprise-standard security measures, and ensuring your data and IPs are protected at all times. Whatever your business goals and HR needs, Remote doesn’t just save you time and money — and it’s more than just a vendor. It’s a dedicated strategic partner, empowering you to build the workforce that drives your company’s growth — smartly, efficiently, and compliantly. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,903 #### How Do G2 Users Rate Remote? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10) - **Benefits Record Management:** 8.8/10 (Category avg: 8.7/10) - **Enrollment Planning:** 8.6/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 8.8/10 (Category avg: 8.5/10) #### Who Is the Company Behind Remote? - **Seller:** [Remote](https://www.g2.com/sellers/remote) - **Company Website:** remote.com - **Year Founded:** 2019 - **HQ Location:** San Francisco, CA - **Twitter:** @remote 34,740 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a07bd8d6792e525e030bc92ddd59b47d1f88d66972e20dc0ae34b6c63cd4f3d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fremote.com&secure%5Burl_type%5D=linkedin_company_website) 15,644 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Medium, 42% Small #### What Do G2 Reviewers Say About Remote? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Remote, appreciating effortless setup and quick access to support and information. - Users value the **friendly and responsive customer support** that quickly resolves issues, enhancing the overall experience. - Users appreciate the **responsive support** from Remote, enhancing overall satisfaction during updates and payment processes. - Users appreciate the **clean and easy-to-use UI** of Remote, enhancing their overall experience and accessibility. - Users find the **easy setup** of Remote seamless, making the onboarding process smooth and efficient. ##### Cons - Users report **poor customer support** , highlighting slow response times and inconsistent service experiences. - Users often face **delays** in processes like payroll and contract approvals, impacting their overall experience with Remote. - Users note that Remote has **missing features** such as country-specific documentation and flexible reporting capabilities. - Users experience **payment issues** with rigid schedules and delays in client authorizations affecting their cash flow. - Users face **slow response times** , with delays in app start-ups and payment processing causing frustration. #### What Are Recent G2 Reviews of Remote? **["Making International Employment Simple and Hassle-Free"](https://www.g2.com/survey_responses/remote-review-13158370)** **Rating:** 5.0/5.0 stars _— Mudassir I._ [Read full review](https://www.g2.com/survey_responses/remote-review-13158370) **["All-in-One Virtual HR Hub with an Intuitive UI and Fast AI Search"](https://www.g2.com/survey_responses/remote-review-13189141)** **Rating:** 4.0/5.0 stars _— Renny Samuel X._ [Read full review](https://www.g2.com/survey_responses/remote-review-13189141) #### What Are G2 Users Discussing About Remote? - [What is Remote used for?](https://www.g2.com/discussions/what-is-remote-used-for) - 6 comments, 1 upvote ### [Paylocity](https://www.g2.com/products/paylocity/reviews) Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one connected system, covering payroll, benefits, talent management, time and labor, spend, and IT provisioning on a single employee record. Cut manual HR tasks, run payroll faster, and get new hires up and running sooner. Get full visibility across expenses, accounts payable, corporate cards, and procurement in one place. Automate account creation and manage IT provisioning without juggling separate systems. AI is built into everyday workflows across all three. Policies, approvals, and workflows stay in lockstep as people join, move, and grow. Paylocity accompanies its clients on the journey to build great workplaces and help every employee do their best work. **Average Rating:** 4.4/5.0 **Total Reviews:** 6,045 #### How Do G2 Users Rate Paylocity? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10) - **Benefits Record Management:** 8.5/10 (Category avg: 8.7/10) - **Enrollment Planning:** 7.9/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 8.6/10 (Category avg: 8.5/10) #### Who Is the Company Behind Paylocity? - **Seller:** [Paylocity](https://www.g2.com/sellers/paylocity) - **Company Website:** www.paylocity.com - **Year Founded:** 1997 - **HQ Location:** Schaumburg, IL - **Twitter:** @Paylocity 4,577 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=212af04cd9a730ea20c60ec502c06e4fe22319f50fb7cb5bd2952e42a96b3069&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F24614%2F&secure%5Burl_type%5D=linkedin_company_website) 6,978 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 69% Medium, 19% Small #### What Do G2 Reviewers Say About Paylocity? _AI-generated summary from verified user reviews_ ##### Pros - Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. - Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. - Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. - Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. - Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. ##### Cons - Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. - Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. - Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. - Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. - Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. #### What Are Recent G2 Reviews of Paylocity? **["Intuitive UI, Fast Answers, and Great Value with Paylocity"](https://www.g2.com/survey_responses/paylocity-review-13160648)** **Rating:** 5.0/5.0 stars _— Teghan H._ [Read full review](https://www.g2.com/survey_responses/paylocity-review-13160648) **["HR Generalist"](https://www.g2.com/survey_responses/paylocity-review-13161778)** **Rating:** 4.0/5.0 stars _— Nathan C._ [Read full review](https://www.g2.com/survey_responses/paylocity-review-13161778) #### What Are G2 Users Discussing About Paylocity? - [I'm having trouble understanding how to use Airbase for managing company-wide spend. Could someone explain the best practices?](https://www.g2.com/discussions/i-m-having-trouble-understanding-how-to-use-airbase-for-managing-company-wide-spend-could-someone-explain-the-best-practices) - [How is Paylocity transforming payroll and human capital management for businesses?](https://www.g2.com/discussions/how-is-paylocity-transforming-payroll-and-human-capital-management-for-businesses) - [What is Paylocity used for?](https://www.g2.com/discussions/what-is-paylocity-used-for) - 1 comment - [What is Airbase used for?](https://www.g2.com/discussions/what-is-airbase-used-for) - 3 comments - [Why is paylocity not working?](https://www.g2.com/discussions/why-is-paylocity-not-working) - 3 comments ### [Justworks](https://www.g2.com/products/justworks/reviews) Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitty gritty so you can focus on what matters: building your business and your team. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,119 #### How Do G2 Users Rate Justworks? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Benefits Record Management:** 9.0/10 (Category avg: 8.7/10) - **Enrollment Planning:** 9.0/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 9.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind Justworks? - **Seller:** [Justworks](https://www.g2.com/sellers/justworks) - **Company Website:** www.justworks.com - **Year Founded:** 2012 - **HQ Location:** New York - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a563a8c0c3d6f8144ab1b7c682a821658289d6324f8692da48250d89a7cc27ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjustworks-%2F&secure%5Burl_type%5D=linkedin_company_website) 1,586 employees on LinkedIn® - **Ownership:** NASDAQ: JW #### Who Uses This Product? - **Who Uses This:** Operations Manager, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 75% Small, 24% Medium #### What Do G2 Reviewers Say About Justworks? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Justworks, appreciating its user-friendly design and streamlined processes. - Users highlight the **exceptional customer support** at Justworks, providing timely and effective assistance for workplace challenges. - Users appreciate the **stellar customer support** of Justworks, highlighting its responsiveness and thoroughness in resolving issues. - Users rave about the **excellent user interface** of Justworks, which ensures an easy and enjoyable experience. - Users appreciate the **intuitive user interface** of Justworks, making HR tasks easy and stress-free. ##### Cons - Users note **missing features** in the Justworks mobile app and limited options for insurance plans. - Users experience **poor customer support** , struggling with communication issues and slow response times for critical inquiries. - Users find **limited features** in Justworks, particularly in reporting, API access, and time tracking across platforms. - Users express frustration with **limited customization options** on Justworks, impacting data access and report flexibility. - Users express frustration with Justworks' **poor benefits** , citing high premiums and insufficient coverage options as major drawbacks. #### What Are Recent G2 Reviews of Justworks? **["User-Friendly and Cost-Effective Business Administration"](https://www.g2.com/survey_responses/justworks-review-12678982)** **Rating:** 4.0/5.0 stars _— Imran B._ [Read full review](https://www.g2.com/survey_responses/justworks-review-12678982) **["Justworks Simplifies Onboarding, Payroll, Benefits, and Compliance in One Intuitive Platform"](https://www.g2.com/survey_responses/justworks-review-12725889)** **Rating:** 5.0/5.0 stars _— Verified User in Capital Markets_ [Read full review](https://www.g2.com/survey_responses/justworks-review-12725889) #### What Are G2 Users Discussing About Justworks? - [What is Justworks used for?](https://www.g2.com/discussions/what-is-justworks-used-for) - 1 comment - [What are the features of payroll system?](https://www.g2.com/discussions/justworks-what-are-the-features-of-payroll-system) - 1 comment - [How much does Justworks cost?](https://www.g2.com/discussions/how-much-does-justworks-cost) - 1 comment - [Does Justworks have an app?](https://www.g2.com/discussions/does-justworks-have-an-app) - 2 comments - [What is Justworks?](https://www.g2.com/discussions/what-is-justworks) - 1 comment ### [Paycom](https://www.g2.com/products/paycom/reviews) Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,660 #### How Do G2 Users Rate Paycom? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Benefits Record Management:** 8.9/10 (Category avg: 8.7/10) - **Enrollment Planning:** 8.8/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 8.7/10 (Category avg: 8.5/10) #### Who Is the Company Behind Paycom? - **Seller:** [Paycom](https://www.g2.com/sellers/paycom) - **Company Website:** www.paycom.com - **Year Founded:** 1998 - **HQ Location:** Oklahoma City, OK - **Twitter:** @Paycom 33,252 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6bb221681d2453947d021efae1a9889d8afdf95689bd77dc8d8c3100351d7735&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37759%2F&secure%5Burl_type%5D=linkedin_company_website) 5,844 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 18% Medium, 4% Small #### What Do G2 Reviewers Say About Paycom? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. ##### Cons - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. #### What Are Recent G2 Reviews of Paycom? **["Paycom Review 06.26.2026"](https://www.g2.com/survey_responses/paycom-review-13036323)** **Rating:** 4.0/5.0 stars _— Mia J._ [Read full review](https://www.g2.com/survey_responses/paycom-review-13036323) **["Efficient Payroll and HR with Beti AI, Great Integrations, and Top-Notch Support"](https://www.g2.com/survey_responses/paycom-review-13043985)** **Rating:** 4.0/5.0 stars _— Andrew H._ [Read full review](https://www.g2.com/survey_responses/paycom-review-13043985) ### [CoAd Quantum](https://www.g2.com/products/coad-quantum/reviews) CoAd Quantum is a Professional Employer Organization (PEO) that helps small and mid-sized businesses manage human resources, payroll, and employee benefits, so they can focus on running and growing their business. With over 25 years of experience, we support more than 110,000 employees nationwide, providing both technology and expertise to simplify complex HR tasks. Our proprietary CoAd Quantum platform combines advanced tools and reporting systems with personalized service, making it easier to track employee information, process payroll, and manage benefits accurately and efficiently. We also provide guidance and support for risk management and workers’ compensation, helping businesses protect their workforce while staying informed about regulatory requirements. At CoAd, HR is a partnership, not just a process. We work side by side with our clients to reduce administrative burdens, support compliance efforts, and provide guidance tailored to each company’s unique needs. By streamlining HR operations, we give businesses the freedom to focus on growing their business, improving productivity, and creating a foundation for long-term success. Our approach combines innovative technology with dedicated service, delivering efficiency, accuracy, and personalized support. By partnering with CoAd, businesses gain a trusted HR partner who can simplify complex processes, empower employees, and enable sustainable success in an ever-changing business environment. To learn more, visit www.coad.com **Average Rating:** 4.3/5.0 **Total Reviews:** 135 #### How Do G2 Users Rate CoAd Quantum? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.7/10) - **Benefits Record Management:** 10.0/10 (Category avg: 8.7/10) - **Enrollment Planning:** 10.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind CoAd Quantum? - **Seller:** [CoAd](https://www.g2.com/sellers/coad) - **Company Website:** www.coad.com - **Year Founded:** 1997 - **HQ Location:** Bradenton, Florida - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db2fa017067b066b4c26cd78f9cdb9922e8f20e4af3723bda12fb63a0853e730&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoadhr%2F&secure%5Burl_type%5D=linkedin_company_website) 625 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Construction, Manufacturing - **Company Size:** 53% Small, 23% Medium #### What Are Recent G2 Reviews of CoAd Quantum? **["Excellent Service and Intuitive Software That Boosts Efficiency"](https://www.g2.com/survey_responses/coad-quantum-review-12633390)** **Rating:** 5.0/5.0 stars _— Brittany B._ [Read full review](https://www.g2.com/survey_responses/coad-quantum-review-12633390) **["Great Benefits with Room for Customer Service Improvement"](https://www.g2.com/survey_responses/coad-quantum-review-11943384)** **Rating:** 4.0/5.0 stars _— Paul C._ [Read full review](https://www.g2.com/survey_responses/coad-quantum-review-11943384) #### What Are G2 Users Discussing About CoAd Quantum? - [How do you use Coadvantage?](https://www.g2.com/discussions/how-do-you-use-coadvantage) - [How many employees does CoAdvantage have?](https://www.g2.com/discussions/how-many-employees-does-coadvantage-have) - [Is CoAdvantage a certified PEO?](https://www.g2.com/discussions/is-coadvantage-a-certified-peo) - [What does CoAdvantage do?](https://www.g2.com/discussions/what-does-coadvantage-do) ### [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform that intelligently adapts to your organization's evolving needs. This user-friendly, global system leverages AI to deliver personalized experiences and predictive insights, ensuring you're always on the latest version, whether on a browser or mobile device. As part of the unified Workday suite, which includes Financial Management, Payroll, and Recruiting, its AI capabilities help you make smarter, data-driven decisions for the future of your workforce. **Average Rating:** 4.1/5.0 **Total Reviews:** 1,607 #### How Do G2 Users Rate Workday HCM? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Benefits Record Management:** 8.6/10 (Category avg: 8.7/10) - **Enrollment Planning:** 8.5/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 8.6/10 (Category avg: 8.5/10) #### Who Is the Company Behind Workday HCM? - **Seller:** [Workday](https://www.g2.com/sellers/workday) - **Company Website:** www.workday.com - **Year Founded:** 2005 - **HQ Location:** Pleasanton, CA - **Twitter:** @Workday 52,273 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66a785540877e634b92be531158613f6c4577deb190822f20bf630ff0704b9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17719%2F&secure%5Burl_type%5D=linkedin_company_website) 24,145 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Recruiter, Account Executive - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 69% Large, 22% Medium #### What Do G2 Reviewers Say About Workday HCM? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Workday HCM, noting its friendly navigation and user-friendly design. - Users value the **easy integration and extensive features** of Workday HCM, which enhance organization and accessibility. - Users value how Workday HCM provides a **comprehensive system for managing the entire employee lifecycle** efficiently and effectively. - Users appreciate the **comprehensive features** of Workday HCM, enhancing management and user experience across various operations. - Users value the **intuitive interface and powerful reporting** of Workday HCM, enhancing HR management efficiency and engagement. ##### Cons - Users experience a **poor interface design** with clunky navigation and significant performance issues in Workday HCM. - Users find Workday HCM **not user-friendly** due to clunky navigation and difficulty completing even simple tasks. - Users find the **learning curve steep** , requiring time and specialized training to grasp Workday HCM effectively. - Users find **limited customization** in Workday HCM, making it challenging to tailor the system to their needs. - Users find **navigation difficult** in Workday HCM, often struggling with clunky interfaces and confusing layouts. #### What Are Recent G2 Reviews of Workday HCM? **["Intuitive, Fast, and Customizable HCM Solution"](https://www.g2.com/survey_responses/workday-hcm-review-12642058)** **Rating:** 4.5/5.0 stars _— Tim C._ [Read full review](https://www.g2.com/survey_responses/workday-hcm-review-12642058) **["Seamless Compensation Management with Intuitive Updates"](https://www.g2.com/survey_responses/workday-hcm-review-12626194)** **Rating:** 5.0/5.0 stars _— Samantha R._ [Read full review](https://www.g2.com/survey_responses/workday-hcm-review-12626194) #### What Are G2 Users Discussing About Workday HCM? - [What is Workday HCM used for?](https://www.g2.com/discussions/what-is-workday-hcm-used-for) - 1 comment, 2 upvotes - [What are the different workday modules?](https://www.g2.com/discussions/what-are-the-different-workday-modules) - [What is the workday platform?](https://www.g2.com/discussions/what-is-the-workday-platform) - [What is Workday software used for?](https://www.g2.com/discussions/workday-hcm-what-is-workday-software-used-for) - [What is included in Workday HCM?](https://www.g2.com/discussions/what-is-included-in-workday-hcm) - 2 comments ### [Forma](https://www.g2.com/products/formabenefits/reviews) Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.” **Average Rating:** 4.8/5.0 **Total Reviews:** 818 #### How Do G2 Users Rate Forma? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Benefits Record Management:** 9.5/10 (Category avg: 8.7/10) - **Enrollment Planning:** 9.1/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 9.6/10 (Category avg: 8.5/10) #### Who Is the Company Behind Forma? - **Seller:** [Forma](https://www.g2.com/sellers/forma-bfd1d8b9-e08e-48df-ac9a-cdac541be19a) - **Company Website:** joinforma.com - **Year Founded:** 2017 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e4f3a80b26d2b0aa06798c7d3e83201bdc619125b7a74630a58d706a49558f5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjoinforma%2F&secure%5Burl_type%5D=linkedin_company_website) 218 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 70% Large, 21% Medium #### What Do G2 Reviewers Say About Forma? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Forma, finding claims submission and tracking very straightforward and convenient. - Users find the **simple interface** of Forma easy to navigate and conducive to a smooth experience. - Users appreciate the **helpful customer support** of Forma, making the use of company perks enjoyable and efficient. - Users love the **submission ease** of Forma, finding it simple to claim expenses and track reimbursements effortlessly. - Users appreciate the **intuitive design** of Forma, highlighting its ease of setup and user-friendly experience. ##### Cons - Users express frustration over **claim issues** in Forma, highlighting rejected claims and a lack of automation support. - Users express a need for **insufficient information** regarding purchase approvals and vendor availability with Forma. - Users experience **reimbursement issues** with Forma, often facing unclear guidelines and declined purchases despite eligibility. - Users express frustration with the **lack of information** , particularly regarding coverage details and approved vendor locations. - Users express frustration with **poor customer support** , citing slow response times and lack of real-time assistance. #### What Are Recent G2 Reviews of Forma? **["Fast Claim Approvals and a Simple, Comprehensive Submission Process"](https://www.g2.com/survey_responses/forma-review-12655465)** **Rating:** 5.0/5.0 stars _— Andrew T._ [Read full review](https://www.g2.com/survey_responses/forma-review-12655465) **["Convenient"](https://www.g2.com/survey_responses/forma-review-11461685)** **Rating:** 4.0/5.0 stars _— Zyon P._ [Read full review](https://www.g2.com/survey_responses/forma-review-11461685) ### [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story. With SAP SuccessFactors HCM, you can: - Empower your workforce with AI-driven tools for self-service, learning, performance, and development to help people work faster and smarter. - Identify and develop top talent with a unified source of people and skills data that supports both HR strategies and business goals. - Stay compliant and agile with built-in legal and regulatory updates tailored to local business requirements. - Accelerate time to value by leveraging proven HR best practices and the strength of a global partner ecosystem. **Average Rating:** 4.1/5.0 **Total Reviews:** 1,474 #### How Do G2 Users Rate SAP SuccessFactors HCM? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Benefits Dashboards:** 10.0/10 (Category avg: 8.5/10) #### Who Is the Company Behind SAP SuccessFactors HCM? - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** www.sap.com - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP 297,052 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website) 141,955 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Recruiter, Consultant - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 56% Large, 34% Medium #### What Do G2 Reviewers Say About SAP SuccessFactors HCM? _AI-generated summary from verified user reviews_ ##### Pros - Users find SAP SuccessFactors HCM to be very **user-friendly** , enabling easy management of various HR tasks seamlessly. - Users value the **complete scalable HR solution** of SAP SuccessFactors, benefiting from strong integration and robust talent management features. - Users value the **comprehensive and scalable HR solution** of SAP SuccessFactors, enhancing integration and talent management features. - Users find SAP SuccessFactors HCM to be **super helpful** for remote work management and user-friendly functionality. - Users appreciate the **intuitive and user-friendly interface** of SAP SuccessFactors HCM, enhancing their remote work experience. ##### Cons - Users find SAP SuccessFactors HCM **not user-friendly** , citing difficulties in navigation and a complex interface as major issues. - Users find the interface **not intuitive** , leading to challenges in navigation and a steeper learning curve. - Users find the **limited features** of SAP SuccessFactors HCM restrict functionality and create confusion in various modules. - Users find **limited customization** options, impacting their ability to tailor SAP SuccessFactors HCM to specific needs. - Users find the **learning curve challenging** , as the application requires time and skill to use effectively. #### What Are Recent G2 Reviews of SAP SuccessFactors HCM? **["Simple, Easy and Efficient HR Management with SAP SuccessFactors HCM"](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12763697)** **Rating:** 4.5/5.0 stars _— Sayan P._ [Read full review](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12763697) **["Simplifies HR Processes and Improves Productivity"](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12919619)** **Rating:** 5.0/5.0 stars _— Madhavi G._ [Read full review](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12919619) #### What Are G2 Users Discussing About SAP SuccessFactors HCM? - [What is your experience with SAP SuccessFactors Employee Central Payroll, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-sap-successfactors-employee-central-payroll-and-what-improvements-would-you-suggest) - [What is SAP SuccessFactors used for?](https://www.g2.com/discussions/sap-successfactors-what-is-sap-successfactors-used-for) - 1 comment - [What is SmartRecruiters used for?](https://www.g2.com/discussions/smartrecruiters-what-is-smartrecruiters-used-for) - [What is SAP SuccessFactors used for?](https://www.g2.com/discussions/what-is-sap-successfactors-used-for) - [What is SmartRecruiters used for?](https://www.g2.com/discussions/what-is-smartrecruiters-used-for) ### [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business. **Average Rating:** 4.3/5.0 **Total Reviews:** 380 #### How Do G2 Users Rate ADP TotalSource? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10) - **Benefits Record Management:** 8.4/10 (Category avg: 8.7/10) - **Enrollment Planning:** 8.6/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 8.5/10 (Category avg: 8.5/10) #### Who Is the Company Behind ADP TotalSource? - **Seller:** [ADP](https://www.g2.com/sellers/adp) - **Company Website:** ADP.com - **Year Founded:** 1949 - **HQ Location:** Roseland, New Jersey - **Twitter:** @ADP 48,757 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f98c122988681e569254743742f54f8b0e612378fd9d70dd4b5958834ae1c2a2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadp%2F&secure%5Burl_type%5D=linkedin_company_website) 99,043 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** President, Controller - **Top Industries:** Non-Profit Organization Management, Construction - **Company Size:** 68% Small, 26% Medium #### What Do G2 Reviewers Say About ADP TotalSource? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **outstanding customer support** from ADP TotalSource, enhancing their overall experience and efficiency. - Users appreciate the **ease of use** of ADP TotalSource, enjoying streamlined access to benefits, paystubs, and vacation requests. - Users value the **comprehensive HR support** from ADP TotalSource, ensuring seamless payroll and employee benefits management. - Users love the **efficiency of integrated HR and payroll** in ADP TotalSource, simplifying processes and saving time. - Users appreciate the **helpful support team** of ADP TotalSource, ensuring HR needs are easily met every day. ##### Cons - Users experienced **poor customer support** , with slow responses and unresolved issues despite multiple follow-ups and service tickets. - Users find the **cost of ADP TotalSource to be excessively high** , causing concerns over affordability and transparency. - Users experience **payroll issues** with error messages and difficulties switching employee statuses, complicating the process. - Users express concerns about **high fees** for ADP TotalSource, which could complicate ongoing business decisions. - Users often face **navigation difficulties** with ADP TotalSource, leading to a challenging user interface experience. #### What Are Recent G2 Reviews of ADP TotalSource? **["Effortless Payroll & HR Management with Reliable Support"](https://www.g2.com/survey_responses/adp-totalsource-review-12180682)** **Rating:** 4.5/5.0 stars _— Nyasha C._ [Read full review](https://www.g2.com/survey_responses/adp-totalsource-review-12180682) **["Easy Payroll & HR with ADP TotalSource’s Expert Guidance"](https://www.g2.com/survey_responses/adp-totalsource-review-13072793)** **Rating:** 5.0/5.0 stars _— Katie D._ [Read full review](https://www.g2.com/survey_responses/adp-totalsource-review-13072793) #### What Are G2 Users Discussing About ADP TotalSource? - [What is ADP TotalSource used for?](https://www.g2.com/discussions/what-is-adp-totalsource-used-for) - 1 comment - [What software does ADP use?](https://www.g2.com/discussions/adp-totalsource-what-software-does-adp-use) - 1 comment - [How much does ADP TotalSource cost?](https://www.g2.com/discussions/how-much-does-adp-totalsource-cost) - 1 comment - [What is the difference between ADP and ADP TotalSource?](https://www.g2.com/discussions/what-is-the-difference-between-adp-and-adp-totalsource) - 2 comments, 1 upvote - [How does ADP TotalSource work?](https://www.g2.com/discussions/how-does-adp-totalsource-work) - 2 comments, 1 upvote ### [ADP Comprehensive Services](https://www.g2.com/products/adp-comprehensive-services/reviews) ADP Comprehensive Services provides managed HR and payroll services to businesses of all sizes through the support of a team of committed professionals, trusted workflows and best practices and all-in-one technology within the ADP Workforce Now platform for your HR, talent management, benefits administration and payroll tasks. With ADP Comprehensive Services, you get outsourced execution centered around strategic guidance from a designated team of pros. Whether you choose one, some or all areas of managed services across our services, you'll find a perfect blend of support through insights, best practices, and full-service technology that will scale along with you. Our clients partner with us for one or all of the following services: ADP Comprehensive HR delivers committed guidance and integrated HR and payroll technology to help organizations optimize workforce management, strengthen compliance and support employee growth in a changing business environment. ADP Comprehensive Talent combines designated talent consultants, powerful workforce technology, and actionable insights to help organizations build and execute talent strategies that drive recruitment success, employee engagement, development, and retention. ADP Comprehensive Pay delivers experienced payroll administration and compliance support to help organizations streamline payroll processes, reduce risk, and improve efficiency. Comprehensive Benefits helps organizations optimize benefits administration through partnered expertise, managed services support and best-practice guidance that simplify enrollment, support compliance, and enhance the employee benefits experience. **Average Rating:** 4.3/5.0 **Total Reviews:** 166 #### How Do G2 Users Rate ADP Comprehensive Services? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10) - **Benefits Record Management:** 9.1/10 (Category avg: 8.7/10) - **Enrollment Planning:** 9.3/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 9.4/10 (Category avg: 8.5/10) #### Who Is the Company Behind ADP Comprehensive Services? - **Seller:** [ADP](https://www.g2.com/sellers/adp) - **Company Website:** ADP.com - **Year Founded:** 1949 - **HQ Location:** Roseland, New Jersey - **Twitter:** @ADP 48,757 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f98c122988681e569254743742f54f8b0e612378fd9d70dd4b5958834ae1c2a2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadp%2F&secure%5Burl_type%5D=linkedin_company_website) 99,043 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** HR Manager, Director of Human Resources - **Top Industries:** Hospital & Health Care, Manufacturing - **Company Size:** 62% Medium, 18% Small #### What Do G2 Reviewers Say About ADP Comprehensive Services? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **streamlined processes** of ADP Comprehensive Services, enjoying the efficiency of a unified HR and payroll system. - Users value the **ease of use** of ADP Comprehensive Services, appreciating its user-friendly interface and quick support. - Users praise the **excellent customer support** of ADP Comprehensive Services, highlighting prompt responses and valuable expertise. - Users value the **expertise in payroll management** of ADP Comprehensive Services, enhancing efficiency and supporting HR functions effectively. - Users value the **user-friendly payroll features** of ADP, which enhance efficiency in managing payroll tasks and documents. ##### Cons - Users find the **missing features** of ADP Comprehensive Services frustrating, particularly regarding advanced applications and training capabilities. - Users find **poor customer support** frustrating, especially with long wait times and limited problem-solving capabilities from representatives. - Users face a **steep learning curve** with ADP, finding the platform overwhelming and not very intuitive for new tasks. - Users note a **steep learning curve** with ADP, citing gaps in training and support for new users. - Users find the **limited features** of ADP Comprehensive Services inadequate, leading to frustrations with the support process. #### What Are Recent G2 Reviews of ADP Comprehensive Services? **["Dedicated HR & Payroll Team That Feels Like a True Partnership"](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13137369)** **Rating:** 4.5/5.0 stars _— angelica m._ [Read full review](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13137369) **["Effortless HR Management with Unmatched Support"](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12214722)** **Rating:** 5.0/5.0 stars _— Taylor I._ [Read full review](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12214722) #### What Are G2 Users Discussing About ADP Comprehensive Services? - [Is ADP software as a service?](https://www.g2.com/discussions/is-adp-software-as-a-service) - [What type of software is ADP?](https://www.g2.com/discussions/adp-comprehensive-services-what-type-of-software-is-adp) - [What kind of services does ADP provide?](https://www.g2.com/discussions/what-kind-of-services-does-adp-provide) - 1 comment - [What is comprehensive services ADP?](https://www.g2.com/discussions/adp-comprehensive-services-what-is-comprehensive-services-adp) - 2 comments ### [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews) WEX simplifies benefits with the goal of serving as an extension of your HR team – keeping your benefits manageable and stress-free. Remove confusion and insert transparency around benefits. WEX provides a comprehensive ecosystem of Benefits Administration solutions, ranging from consumer-driven health accounts, including HSAs, FSAs, HRAs, and Commuter benefits, to complex compliance services. Our technology empowers organizations with the flexibility to design highly customized benefit packages tailored to their unique business needs. By unifying Ben Admin, Consumer Spending Accounts, COBRA, and Dependent Eligibility audits into a single platform, WEX simplifies the administrative burden for employers while delivering an intuitive, frictionless experience for participants. **Average Rating:** 3.8/5.0 **Total Reviews:** 104 #### How Do G2 Users Rate WEX Benefits? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Benefits Record Management:** 9.1/10 (Category avg: 8.7/10) - **Enrollment Planning:** 8.1/10 (Category avg: 8.5/10) - **Benefits Dashboards:** 8.5/10 (Category avg: 8.5/10) #### Who Is the Company Behind WEX Benefits? - **Seller:** [WEX](https://www.g2.com/sellers/wex) - **Company Website:** www.WEXInc.com - **Year Founded:** 1983 - **HQ Location:** Portland, Maine - **Twitter:** @WEXIncNews 1,889 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e886259ff0287f48a13d6de5f96c13875beed01a331720982229d2c8fd6d6b14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwexinc&secure%5Burl_type%5D=linkedin_company_website) 5,315 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Computer Software - **Company Size:** 66% Medium, 21% Large #### What Do G2 Reviewers Say About WEX Benefits? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of WEX Benefits, highlighting its intuitive interface and efficient management capabilities. - Users value the **ease of use and convenience** of WEX Benefits for managing enrollment and tracking expenses. - Users appreciate the **easy and universal accessibility** of WEX Benefits across the United States. - Users find the **convenience** of WEX Benefits' reporting system makes managing enrollment details simple and efficient. - Users value the **timely and helpful customer support** from WEX Benefits, ensuring smooth resolution of any issues. ##### Cons - Users face **claim issues** due to incomplete markings and slow customer service response times, delaying reimbursements. - Users find the **customer service difficult to reach and understand** , complicating their overall experience with WEX Benefits. - Users face **high costs due to steep penalties** for late payments, with no solutions or grace periods offered. - Users desire more **specific information** , such as tailored notices, to enhance their experience with WEX Benefits. - Users frequently face **interface issues** due to needing to open new pages for COBRA tasks, complicating navigation. #### What Are Recent G2 Reviews of WEX Benefits? **["Per-Insured Pricing That Fits Our Changing Needs"](https://www.g2.com/survey_responses/wex-benefits-review-13176950)** **Rating:** 4.0/5.0 stars _— Kayla F._ [Read full review](https://www.g2.com/survey_responses/wex-benefits-review-13176950) **["Easy Benefits Administration with a Knowledgeable, Responsive Account Representative"](https://www.g2.com/survey_responses/wex-benefits-review-13178529)** **Rating:** 4.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/wex-benefits-review-13178529) #### What Are G2 Users Discussing About WEX Benefits? - [What is WEX Cobra?](https://www.g2.com/discussions/what-is-wex-cobra) - [What does WEX cover?](https://www.g2.com/discussions/what-does-wex-cover) - 1 comment - [What is WEX software?](https://www.g2.com/discussions/what-is-wex-software) - 1 comment - [What are WEX benefits?](https://www.g2.com/discussions/what-are-wex-benefits) - 1 comment - ‹ Prev‹ Prev - 1 - [2](/categories/benefits-administration?open_modal_url=%2Fproducts%2Fcircula%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fbenefits-administration%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/benefits-administration?open_modal_url=%2Fproducts%2Fcircula%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fbenefits-administration%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/benefits-administration?open_modal_url=%2Fproducts%2Fcircula%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fbenefits-administration%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/benefits-administration?open_modal_url=%2Fproducts%2Fcircula%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fbenefits-administration%26source%3Dcategory&order=g2_score&page=5#product-list) - 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[HCM Software](/categories/hcm-software) - [Recruiting](/categories/recruiting) - [Talent Management](/categories/talent-management) - [Core HR](/categories/core-hr) - [Workforce Management](/categories/workforce-management) - [Time Tracking](/categories/time-tracking-software) - [Freelance Platforms](/categories/freelance-platforms) - [Staffing](/categories/staffing) - [Other HR](/categories/other-hr) - [401(k)](/categories/401-k) - [Absence Management](/categories/absence-management-software) - [ACA Compliance](/categories/aca-compliance) - [Benefits Support](/categories/benefits-support) - [Compensation Planning](/categories/compensation-planning) - [Contractor Management](/categories/contractor-management) [Browse Benefits Administration Themes](/categories/benefits-administration/themes) ![Jeffrey Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey Lin") JL Researched and written by [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin) Updated April 9, 2026 Benefits administration software helps organizations plan, manage, and administer employee benefits packages, including insurance plans, stock options, and open enrollment, while ensuring compliance with government regulations such as the ACA and HIPAA through centralized dashboards and employee self-service portals. ### Core Capabilities of Benefits Administration Software To qualify for inclusion in the Benefits Administration category, a product must: - Provide a centralized administrator dashboard to visualize benefits data - Facilitate access to marketplaces of benefits vendors, such as insurance carriers - Offer a benefits portal through which employers and employees can access plans, update information, and enroll in benefits during and outside of open enrollment - Enable administrators to create total compensation statements to share with relevant stakeholders - Help HR managers check and report on compliance with government regulations through built-in compliance checking and reporting features ### Common Use Cases for Benefits Administration Software HR departments use benefits administration platforms to streamline enrollment management and give employees visibility into their benefits options. Common use cases include: - Managing annual open enrollment periods and mid-year benefits changes - Identifying which benefits provide the most value to employees while reducing overall costs - Ensuring organizational compliance with federal and local benefits regulations ### How Benefits Administration Software Differs from Other Tools Benefits administration software can be deployed as a standalone solution or as part of an integrated HR management suite. Some providers also function as BPaaS vendors, offering benefits administration and payroll services alongside the software. Products in this category are distinct from [employee perks software](https://www.g2.com/categories/employee-perks), which manages benefits outside a standard employee benefits package, rather than core plan administration and compliance. ### Insights from G2 on Benefits Administration Software Based on category trends on G2, open enrollment management and employee self-service portals stand out as the most valued features. Improved compliance confidence and reduced administrative workload stand out as primary outcomes of adoption. Top Tools at a Glance | | Unified benefits enrollment with automated HR-IT provisioning | User Review "Stunning UI, Magical Onboarding, and Seamless 500+ App Integrations" | | | Unified payroll, benefits, and compliance administration | User Review "Gusto Makes Payroll and HR Effortless with an Intuitive, Reliable Platform" | | | Unified benefits-to-payroll deduction administration | User Review "Mobile App and Employee Portal Make Pay and PTO Self-Service Easy" | | | Cross-border EOR payroll and benefits compliance | User Review "Making International Employment Simple and Hassle-Free" | | | Unified benefits-to-payroll enrollment with EDI feeds | User Review "HR Generalist" | | | Consolidated benefits administration with PEO-backed compliance | User Review "User-Friendly and Cost-Effective Business Administration" | | | Single-database benefits enrollment with carrier file feeds | User Review "Paycom Review 06.26.2026" | | | Bundled benefits administration with PEO-backed compliance | User Review "Excellent Service and Intuitive Software That Boosts Efficiency" | | | Unified benefits, payroll, and HR administration | User Review "Intuitive, Fast, and Customizable HCM Solution" | * * * Show More * * * ## How Do You Choose the Right Benefits Administration Software? ### What You Should Know About Benefits Administration Software ### Benefits administration software buying insights at a glance [Benefits administration software](https://www.g2.com/categories/benefits-administration) helps HR teams manage employee benefits programs more efficiently by centralizing enrollment, [payroll](https://www.g2.com/categories/payroll-services) deductions, [compliance tracking](https://www.g2.com/categories/hr-compliance), and [employee self-service tools](https://www.g2.com/products/employee-self-service-portal-and-catalog/reviews)in a single platform. These platforms bring together benefits data, carrier connections, and HR records so organizations can manage plan information, employee selections, and related processes without relying on disconnected systems or manual spreadsheets. In practice, Benefits administration software acts as a bridge between HR operations and employee experience, helping teams move from “how do we manage benefits data?” to “how do we deliver a smooth enrollment and administration process?” with less administrative effort. As organizations grow and benefits programs become more complex, Benefits administration platforms have become increasingly important for HR teams that need reliable systems to manage enrollment, deductions, and compliance workflows. Buyers typically adopt benefits administration solutions to reduce system fragmentation, simplify employee access to benefits information, and keep routine HR processes moving without constant manual intervention. Based on G2 review data, the category performs strongly overall, with an average star rating of 4.56/5 and an average likelihood-to-recommend score of 9.20/10. Usability metrics are also high, with ease of use averaging 6.40/7, ease of setup 6.24/7, ease of admin 6.09/7, and quality of support 6.21/7. One pattern I notice is that many organizations are entering the category for the first time rather than replacing an existing system—only about 18.5% of reviewers reported switching from another product.  Teams evaluating the best Benefits administration software are usually looking for two things at once: a system that simplifies day-to-day HR workflows and a platform that connects benefits, payroll, and employee data into a single operational workflow. That’s why the best Benefits administration software and modern benefits administration platforms are often judged not just by their feature sets, but by how easily they integrate into everyday HR processes and reduce administrative friction. The most common use cases center on unifying benefits enrollment with payroll and HR records, giving employees a self-service portal for pay and plan information, managing time-off and related workflows, and reducing compliance risk around core Benefits administration processes. Businesses benefit most when the platform cuts down on system switching, speeds up onboarding and setup, and makes everyday tasks intuitive for both employees and administrators. From a pricing standpoint, I’d describe this category as typically employee-count-based and module-based. Many products are sold through annual software licensing and often scale with the number of employees supported in the system; the market also includes both paid and free-entry options, depending on product scope. That means buyers evaluating Benefits administration software, benefit administration systems, or broader benefits administration solutions should expect total cost to move with headcount, payroll bundling, implementation complexity, and whether they need deeper reporting, compliance, or global employment capabilities. ### Top 5 FAQs from software buyers - How well does the platform support benefits enrollment and administration, including medical, dental, vision, retirement, and voluntary benefits? - How seamlessly does it integrate with HR, payroll, and HRIS systems to ensure accurate employee data and deductions? - How configurable are benefits plans and eligibility rules, including support for different employee types, locations, and compliance requirements? - How well does the platform support compliance and reporting, including ACA, COBRA, and other regulatory requirements? - How intuitive is the employee experience, including self-service enrollment, decision support tools, and ongoing benefits management? G2’s top-rated benefits administration software, based on verified reviews, includes [Rippling](https://www.g2.com/products/rippling/reviews) **,** [Gusto](https://www.g2.com/products/gusto/reviews) **,** [Justworks](https://www.g2.com/products/justworks/reviews) **,** and [Remote](https://www.g2.com/products/remote/reviews). ### What are the top-reviewed benefits administration software on G2? [Rippling](https://www.g2.com/products/rippling/reviews) - Number of Reviews: 4334 - Satisfaction: 100 - Market Score: 94 - G2 Score: 97 [Gusto](https://www.g2.com/products/gusto/reviews) - Number of Reviews: 1813 - Satisfaction: 100 - Market Score: 89 - G2 Score: 95 [Justworks](https://www.g2.com/products/justworks/reviews) - Number of Reviews: 780 - Satisfaction: 88 - Market Score: 80 - G2 Score: 84 [Remote](https://www.g2.com/products/remote/reviews) - Number of Reviews: 593 - Satisfaction: 84 - Market Score: 80 - G2 Score: 82 [Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - Number of Reviews: 1905 - Satisfaction: 52 - Market Score: 98 - G2 Score: 75 **Satisfaction** reflects user-reported product experience using review-based signals and scoring logic. ([Source 2](https://www.g2.com/reports)) **Market Presence** reflects a product’s footprint and visibility in the market using multiple market signals. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a category score that combines Satisfaction and Market Presence so products can be compared within the same category. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in Benefits Administration Software #### Feedback Pros: What Users Consistently Appreciate - **Unified payroll, benefits, and HR tasks in one workflow** _“I like that I can see all of my benefits information and I love that I can clock in and out through the mobile app right from my phone. Rippling makes accessing all of my pay information and clocking in and out super easy. I can always access all of my benefits information, information about my employer and their administration team, and much more. Being able to do it quickly through my phone is so convenient. I also don't have to hunt around for my insurance/benefits information - it's all easily accessible in one tab.”_ _-_ [_noelia l._](https://www.g2.com/products/rippling/reviews/rippling-review-12433875)_, Rippling Review_ - **Fast initial setup with guided enrollment and admin controls** _“Gusto has been a great help in making our payroll process much more streamlined. I love how running payroll is straightforward, tax filings are handled automatically, and the clear reminders ensure nothing gets missed, which takes the pressure off our team. The ease of onboarding new employees and sending them documents electronically is another plus. Our team appreciates the ability to log in and access their pay stubs and tax forms anytime. I also find the customer support to be reliable, with fast and clear responses, especially important for compliance and tax issues. I am very satisfied with the value and convenience Gusto provides. Additionally, the initial setup was very user-friendly.”_ _-_ [_Sejal V.,_](https://www.g2.com/products/gusto/reviews/gusto-review-12407333) _Gusto Review_ - **Employee self-service for paystubs, time off, and benefits** _“I love that Justworks is an all in one platform that is extremely user friendly and makes the HR process a breeze! Entering time every 2 weeks takes less than 5 minutes and I am able to view all my important documents, holidays, time off requests, team members in one place. I especially also like their training modules on important workplace topics because they are engaging.”_ _-_ [_Natalie S_](https://www.g2.com/products/justworks/reviews/justworks-review-11110176)_., Justworks Review_ #### Cons: Where Many Platforms Fall Short - **Mobile app lacks desktop parity for admin-heavy workflows** _“I think the mobile app needs to be the same with the desktop or browser layout, for example, it's better if we can see the year-to-date earnings in mobile too, instead of just in desktop. If the mobile app can show similar fluidity and features that the desktop app has, it's going to be more convenient.”_ _-_ [_Nicasio S_](https://www.g2.com/products/remote/reviews/remote-review-12102541)_., Remote Review_ - **Open enrollment and carrier setup can feel confusing** “During the open enrollment wizard it lacks an easy way for our employees to navigate. We would also would like the option to remove the beneficiary form for the benefits. Our employees get confused.” - [_Kimberly L_](https://www.g2.com/products/adp-workforce-now/reviews/adp-workforce-now-review-11169729)_., Workforce Now Review_ - **Advanced reporting, customization, and support responsiveness still vary** _“What I dislike is that some advanced features and integrations can feel limited unless you’re on a higher-tier plan. Customer support is generally helpful, but response times can vary during peak periods. Pricing can also add up quickly as your team grows.”_ - [_Eddie F.,_](https://www.g2.com/products/gusto/reviews/gusto-review-12437992) _Gusto Review_ ### My Expert Takeaway on Benefits Administration Software in 2026 Based on G2 reviews, tools in the benefits administration category perform strongly across the metrics that typically signal real operational value: a 4.56/5 average star rating, 9.20/10 likelihood to recommend, 6.40/7 ease of use, 6.24/7 ease of setup, 6.09/7 ease of admin, and 6.21/7 quality of support. That performance profile suggests organizations are not simply adopting these platforms as HR utilities, they’re relying on them as core infrastructure for managing employee benefits, payroll connections, and compliance workflows in a single system. Where the most successful teams stand out is in how they use these platforms operationally. Instead of treating benefits administration software as a once-a-year enrollment tool, high-performing teams use it as a coordination layer between HR, payroll, and employee records. Review patterns consistently reward products that reduce system switching, centralize payroll and benefits workflows, and give employees direct access to their information without constant HR involvement.  I also notice stronger adoption among growing organizations—particularly companies with 11-50 and 51-200 employees, which together represent about 57% of reviewers who shared company size. That pattern suggests benefits administration platforms are especially valuable for SMB and lower-mid-market teams that need more structure than spreadsheets can provide but still require intuitive systems that are easy to manage. If you’re evaluating whether benefits administration software is the right investment for your organization, I recommend validating three things early: how well the system connects benefits data with payroll and HR records, whether employees can easily access and manage their benefits without HR assistance, and how flexible the platform is when handling real-world administrative scenarios such as enrollment updates, compliance tracking, and reporting. Teams that focus on these areas tend to adopt the best benefits administration software more successfully and see long-term operational improvements, while teams that overlook them often end up with tools that work during enrollment but create friction in everyday HR processes. ### Benefits Administration Software FAQs #### **Why do companies outsource benefits administration?** Companies outsource benefits administration to reduce manual HR work, improve compliance accuracy, speed up enrollment and employee changes, and give employees a more consistent self-service experience. In practice, businesses usually do this when benefits tasks start spanning too many systems, carriers, spreadsheets, and payroll handoffs for an internal team to manage efficiently.  #### **What is benefits administration software?** Benefits administration software is a system companies use to manage employee benefits enrollment, deductions, eligibility, records, and related HR workflows in one place. On G2, leading products in this space are typically positioned as broader HR or payroll platforms that also support benefits workflows, employee records, time-off visibility, and administrative controls.  #### **What is an example of benefits administration?** A common example of benefits administration is onboarding a new employee, letting them choose medical and other plan options during enrollment, applying the correct payroll deductions, and storing their elections so both the employee and HR team can access them later. That same workflow often extends to life events, open enrollment, and time-off or paystub visibility inside the same system.  #### **What skills do you need to be a benefits administrator?** A strong benefits administrator usually needs benefits and compliance knowledge, attention to detail, payroll coordination, data accuracy, employee communication skills, and comfort working across HR systems. The role becomes more strategic when teams also need experience with enrollment workflows, reporting, vendor coordination, and troubleshooting employee issues across benefits and payroll together.  #### **Which benefits administration tool integrates with payroll?** [Rippling](https://www.g2.com/products/rippling/reviews) is a strong fit for companies that want HR, payroll, benefits, and IT in one unified platform;[Gusto](https://www.g2.com/products/gusto/reviews) is a strong fit for SMBs that want payroll-first simplicity with benefits built in. All three are described on G2 as supporting payroll-linked workflows rather than treating benefits as a standalone point tool. #### **Which is the best benefits administration software for enterprises?** For enterprises, I’d usually point to[](https://www.g2.com/products/rippling/reviews)[Rippling](https://www.g2.com/products/rippling/reviews) for buyers that want broad cross-functional unification across HR, payroll, and IT.[](https://www.g2.com/products/remote/reviews)[Remote](https://www.g2.com/products/remote/reviews) is the better pick when enterprise needs are tied to international hiring and payroll operations. The best choice depends less on “best overall” and more on whether the enterprise need is unified operations, workforce administration depth, or global employment support. #### Sources - [G2 Research Hub](https://research.g2.com/insights/demo-automation) - [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies) - [G2 Market Presence Score Overview](https://www.g2.com/reports) Researched and written by[](https://research.g2.com/insights/author/gauri-pawsey)[Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin) Last updated on: March 16, 2026