Calvin L.
CL
Calvin L.
Graduate Student Recruitment Coordinator
Small-Business (50 or fewer emp.)
"Incredibly immersive experiences for schools that allows user to discover what make you unique!"
5/5
What do you like best about Circuit Virtual Tours?

The support received from the Circuit team goes above and beyond. They were there every step of the way to ensure that we successfully planned and launched our tour. The content management system (CMS) was straightforward to use, and we especially loved this about the platform:

• It’s a user-friendly interface that exceeds web content accessibility guidelines

• Robust analytics for tracking visitors, engagement and conversion

• Lead generation capabilities directly connected to our new CRM to promote calls to

action that supports our recruitment efforts and advances students toward enrollment

• A flexible back-end that allows the team to edit and expand the site easily

• Capabilities like an interactive map, audio guide, and 360° content that create a

a memorable experience for visitors Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

I wouldn’t say there is anything we dislike about Circuit Tours, as they are continuing to make upgrades based on user feedback. In the beginning, it does require a lot of time to plan the tour, take photos and do the write-ups. There is a lot of support and helpful videos and blogs to help with these processes. Review collected by and hosted on G2.com.

DO
Darryl O.
Mid-Market (51-1000 emp.)
"Simple, practical, highly customizable!"
5/5
What do you like best about Circuit Virtual Tours?

Not needing to book tours on my own! This simplifies the process so much! Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

Honestly, it's typically user error that we haven't considered, but once realized, gets fixed quickly! Review collected by and hosted on G2.com.

NG
Nicole G.
Senior Recruitment Strategist
Mid-Market (51-1000 emp.)
"Great digital asset that is user friendly and easy to use."
5/5
What do you like best about Circuit Virtual Tours?

The virtual tour gives us flexible opportunities to engage with our customers when visiting us in person may not be an option. It can also be used to demonstrate spaces on campus that we are not able to access if they are visiting us in person. The support provided from the Circuit team has been wonderful. Great experience! Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

I wouldn't say I dislike anything. It does require some maintenance in terms of updating content/photos etc. to ensure your providing the best customer experience. Having time to do this can be a challenge depending on human resources at certain times of the year. Review collected by and hosted on G2.com.

ML
Mathew L.
Head of Video Content
Mid-Market (51-1000 emp.)
"Extremely helpful. Very attentive and always willing to help and go above and beyond."
5/5
What do you like best about Circuit Virtual Tours?

I love how attentive they are and how much they care about your product and business. Beyond Media is always figuring ways to not only innovate their own product but yours too. The product is also well made and functions well. Its constantly evolving and getting better. Its extremely helpful for our clients to see our product and generate leads. Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

I would love it if the new innovations would be done quicker, but I understand it's a process, and everything needs to be tested for execution. Just glad they're innovative, first and foremost! Review collected by and hosted on G2.com.

Julie-Anne C.
JC
Julie-Anne C.
Writer
Mid-Market (51-1000 emp.)
"Great customer service"
5/5
What do you like best about Circuit Virtual Tours?

I liked Circuit's customer service. I uploaded all content, including copy and images, to the CMS, and asked Anny a ton of questions! She would always respond in a patient, friendly, and prompt manner, often including a blog post about the topic in her answer. Circuit is an information station. You can tell that the employees are inspired just by the kind of work that they put out. If I lived in Toronto, I would work for Circuit! Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

CMS training took place over a call and was recorded our reference. I would have appreciated to receive this information in writing as it's easier to reference. Review collected by and hosted on G2.com.

DD
Daniel D.
Recruitment Officer, Campus Visitors
Small-Business (50 or fewer emp.)
"Circuit provides our prospective students with an immersive and information virtual experience"
5/5
What do you like best about Circuit Virtual Tours?

I like how user-friendly the CMS is and how the tour is fully customizable to meet the needs of our department. We have been able to seamlessly integrate the tour and platform into our processes, online and in-person events, and communications, allowing us to reach more end-users and better connect with prospective students. The immersive experience for end-users has resulted in more satisfied prospective students since we launched. Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

With so many options available for customization, we weren't sure where to start, but the training sessions and help videos allowed us to quickly understand all aspects of the platform and how we can continue to add functionality to improve the tour. Review collected by and hosted on G2.com.

John K.
JK
John K.
Supervisor, Future Students’ Office
Enterprise (> 1000 emp.)
"Quality products with great support!"
5/5
What do you like best about Circuit Virtual Tours?

The attentiveness of their team to ensure guests have the best experience possible. They look for and ask for feedback consistently which shows their detication to their product. Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

Not much to say here. They are working to make improvements all the time and take our feedback seriously. There is one tech issues that they haven't resolved but it's minor. Review collected by and hosted on G2.com.

Richard H.
RH
Richard H.
Digital Marketing Strategist
Enterprise (> 1000 emp.)
"It's more than a virtual Tour"
5/5
What do you like best about Circuit Virtual Tours?

The Circuit Team keeps listening to feedback and continues to add to and improve their product offering. There is great usability with this software and even if we get stuck, customer support can assist us in minutes. Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

Not necessarily about the software but to make this on any virtual tour successful you need a strong plan to photograph, and write about each space. It is probably more time consuming than you would realize Review collected by and hosted on G2.com.

JB
Jesse B.
Digital Communications Technician
Enterprise (> 1000 emp.)
"Circuit is fantastic"
5/5
What do you like best about Circuit Virtual Tours?

The team behind Circuit are great individuals who provide excellent support, whether it's with solving a problem or brainstorming new ideas for success. They have been great partners, from signing the contract to publishing a tour. Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

There isn't much to dislike. In the beginning, the software's layout was confusing at points - with me often saying, "why can't I do this here." Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great Experience"
5/5
What do you like best about Circuit Virtual Tours?

From start to finish, I found the entire process of working with Circuit very positive. I'm impressed with the quality of the Virtual Tour and how easy it was to learn how to create and edit the tours. Review collected by and hosted on G2.com.

What do you dislike about Circuit Virtual Tours?

Keeping track of all our scenes with shooting and writing descriptions was a bit of a challenge. Review collected by and hosted on G2.com.