Circleback Reviews (6)

Reviews

Circleback Reviews (6)

3.6
6 reviews

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C8
Carter 8.
Principal Consultant
Small-Business (50 or fewer emp.)
"Best AI notetaker with worst customer service"
0.5/5
What do you like best about Circleback?

Circleback is the best AI notetaker I've used. The way it summarizes the notes and includes action items with a 1-2 sentence context is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Circleback?

Worst customer service. Impossible to talk to a human or open a support ticket. You are forced to use a chatbot with prewritten prompts and when you try to write your own message and click send, the message is rejected and does not go through. Review collected by and hosted on G2.com.

Anthony W.
AW
Anthony W.
Founder
Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Meeting Transcription with Smooth Setup"
4.5/5
What do you like best about Circleback?

I find Circleback really helpful because it transcribes meetings automatically, so I don't need to worry about taking notes. It's also good at knowing what meetings I have coming up and automatically joins Teams or Zoom sessions, even if I'm not the organizer of the meeting. That feature is pretty nice and better than some of the other tools I've seen, like Microsoft's Copilot AI transcription. I also found the setup to be super easy. I just logged it into my calendar, and it worked right away. Review collected by and hosted on G2.com.

What do you dislike about Circleback?

Only thing I've noticed is sometimes the transcription doesn't recognize words in the audio, especially if the audio is a bit soft. So they might need to improve the word detection a little bit. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Good When It Works, But Has Been Unreliable for Weeks"
2.5/5
What do you like best about Circleback?

When it works it is a nice tool, transcribes well. Review collected by and hosted on G2.com.

What do you dislike about Circleback?

It has not been working for me for several weeks now, I have tried to reach out to support multiple times, but the answer times are very long and help I have received has not lead anywhere. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Impressive Multilingual Support for Meetings"
5/5
What do you like best about Circleback?

The feature that allows understanding multiple languages within a single meeting is very useful. Review collected by and hosted on G2.com.

What do you dislike about Circleback?

There is still lots of room for improvement when it comes to presential meetings. Review collected by and hosted on G2.com.

Amandeep K.
AK
Amandeep K.
Mid-Market (51-1000 emp.)
"Circleback"
5/5
What do you like best about Circleback?

This is really amazin . Lot of features to explore. Very easy to use and install. Best part of this is that it syncs with the AI. So handful. Very helpul with the meeting notes. Gives a proper way to handle all your notes. I totally liked this. Review collected by and hosted on G2.com.

What do you dislike about Circleback?

I would not say anything bad about this as it doesnot hold anything like that. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Great AI assisted contact management"
4/5
What do you like best about Circleback?

Circleback does more than just help you keep your contacts sorted. It updates their profiles when they announce new jobs, new contact info, etc. Review collected by and hosted on G2.com.

What do you dislike about Circleback?

The app has a lot of bugs unfortunately. (I just iPhone, cannot speak for the android app) Review collected by and hosted on G2.com.