AN
Verified User in Health, Wellness and Fitness
"Excellent experience, except video live formats."
5/5
What do you like best about Circle?

I like most probabilities that circle offers and it is user friendly. It is easy to learn how to use it. Review collected by and hosted on G2.com.

What do you dislike about Circle?

I dont like that live recordings because we have a lot of delays in Europe (Bosnia and Herzegovina) and i can appoint max 10 people to talk. Review collected by and hosted on G2.com.

TM
Tommy M.
COO
Small-Business (50 or fewer emp.)
"Great Community Features and Helpful Automations"
5/5
What do you like best about Circle?

The community features are great and that is why we left our old LMS to come to Circle. Also, automations have been very helpful Review collected by and hosted on G2.com.

What do you dislike about Circle?

A big part of what we do is online courses and I am not a fan of how basic the UI is for the course interface and website,

I would love to be able to upload a CSV file to build out quizzes. I would the course pages for lessons to be more dymanic as opposed to so static. Review collected by and hosted on G2.com.

Verified User in E-Learning
IE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Feature-Rich Community Hub with Video, Chat, and DMs"
4/5
What do you like best about Circle?

I love that it offers a host of features, like the ability to host videos, chat with the community and my colleagues, send DMs, and use the app as well. Review collected by and hosted on G2.com.

What do you dislike about Circle?

I feel that it's not super direct in regards to how I can enable certain notifications but not others - e.g. DMs but not people joining certain groups. Review collected by and hosted on G2.com.

Response from Chintan Patel of Circle

Hi there,

Thank you for taking the time to share your experience with Circle. We’re glad to hear that Circle has been helpful for hosting your community, supporting your programs, sharing video recordings, and making it easier for your team to connect through chat, DMs, and the app.

We also appreciate your feedback around notification settings. We understand how important it is to have clear, flexible controls so you can stay updated on what matters most without receiving notifications that feel less relevant. Your input is helpful as we continue improving the experience for community owners and members.

Thanks again for sharing your feedback and for building your community with Circle.

RL
Ray L.
Sales perosn
Small-Business (50 or fewer emp.)
"Best Community Platform"
5/5
What do you like best about Circle?

The layout makes it easy to find trainings, announcements, and conversations without feeling overwhelmed. It actually feels like a real community instead of just another group chat, and the ability to ask questions, get feedback, and see wins from other members keeps you motivated and consistent. Review collected by and hosted on G2.com.

What do you dislike about Circle?

Honestly, there isn’t much to dislike. If anything, it can feel like there’s a lot of valuable content at first, so you have to pace yourself and focus on one section at a time. But that’s more about having so many resources available rather than a flaw with Circle itself. Review collected by and hosted on G2.com.

EC
Ellora C.
Founder
Small-Business (50 or fewer emp.)
"Circles is hands down the best platform for managing my community membership"
5/5
What do you like best about Circle?

It design is so much more professional and intuitive than other platforms and my members instantly like the dynamic functionality and look and feel of the community Review collected by and hosted on G2.com.

What do you dislike about Circle?

The downsides is I want to migrate my whole business to Circles but it is hard to predict whether it will provide all the necessary tools to run my business properly well enough quite yet. Review collected by and hosted on G2.com.

AN
Verified User in Government Relations
"Powerful Community Platform with Room to Improve Support"
4.5/5
What do you like best about Circle?

Circle is a well-designed platform for building and managing online communities. The interface is clean, intuitive, and makes it easy to organize discussions, events, and content in structured spaces. Features such as member management, notifications, and integrations make it a strong solution for organizations looking to create an engaged digital community. Review collected by and hosted on G2.com.

What do you dislike about Circle?

However, one area that could be improved is customer support responsiveness. At times, responses from the support team can be delayed, which can slow down implementation when you are actively managing a live community.ntroducing live support or real-time chat assistance would significantly enhance the user experience. When community managers encounter technical or configuration issues, quick guidance is often critical. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Circle Brings Our Community, Communication, and Support Together"
4/5
What do you like best about Circle?

We were looking for a solution to host our Community, communicate with them, and offer support all in one place, and Circle has been great for that. I really like the different space layout options, as well as the flexibility to customise them to suit our needs. It’s user-friendly overall, and the support we receive from the Circle team has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Circle?

I do find it a little buggy at times. It will work one way, and then when I go to do the same thing later, it’s changed or doesn’t behave the same way.

I also find the navigation within the sidebar options and settings a bit confusing, and it can take me a moment to figure out where to go. Review collected by and hosted on G2.com.

Dante S.
DS
Dante S.
Small-Business (50 or fewer emp.)
"Perfect for Boosting Client Interaction"
4/5
What do you like best about Circle?

What I've enjoyed the most about Circle is actually seeing our clients interact with each other. Previously, they were quite silent towards one another, and now with Circle, they have a space to directly reach out to one another. It's great to see that it kind of lifts this barrier that previously existed. Review collected by and hosted on G2.com.

What do you dislike about Circle?

I think one area that we struggle is we don't have a huge client base. So, trying to get everyone engaged is super important so that we have valuable content on our Circle site. Review collected by and hosted on G2.com.

BE
Becca E.
Brand Manager
Small-Business (50 or fewer emp.)
"Ad-Free Community Experience with No External Content"
5/5
What do you like best about Circle?

That there are no external content or ads when a member is in our community. Review collected by and hosted on G2.com.

What do you dislike about Circle?

Picking the various features to have included and being different priced packages adds decision fatigue. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy Customization, Smooth Paywalls, and Responsive Support"
4.5/5
What do you like best about Circle?

I like how easy it i to customize the community. It's also easy to integrate it to payment methods or setting up paywalls. So far performance is great and we haven't seen any down times. Pricing is also just right. Support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Circle?

So far our only concern is the Pages feature which is still in beta I believe. It's still in development but has huge potential over time when we tested it. Review collected by and hosted on G2.com.