I love how easy the interface is to work with and personalize. Adding all of the groups, events, and spaces are great to work with and further build our online community. Review collected by and hosted on G2.com.

Some of the features that are only accessible to higher level memberships (i.e. bulk features). Review collected by and hosted on G2.com.

I like that it focuses on community. It has lots of features and functions but the platform helps my members participate. The participation increases their satisfaction and likelihood of continued use. Review collected by and hosted on G2.com.

The contracts. It would be nice if the contract started annual so circle could recoup onboarding costs, but then after the first year go to monthly. I would like the additional flexibility. Review collected by and hosted on G2.com.

Circle gives me the power and flexibility to create the community I truly want. Review collected by and hosted on G2.com.

Because it is so robust, and flexible, it can be a bit complex to use. I find the support to be very responsive and thoughtful, so I'm navigating through it okay. And my community keeps getting better. Review collected by and hosted on G2.com.

I like that everything is right there, making it very accessible for my work needs. The security features give me peace of mind, as I know my videos are safe and my e-course is protected from sharing. The initial setup of Circle was very easy, which was a great relief. Review collected by and hosted on G2.com.

I love it, but it's difficult for non-tech savvy clients. It's hard for them to get used to using a different app. Review collected by and hosted on G2.com.

I like the different page options that Circle offers. It's helpful to be able to grant access to different things depending on the user. We have spots for team members, others for customers, and internal matters, which makes it versatile for organizing our community portal. The initial setup of Circle was pretty easy, which I appreciated. Review collected by and hosted on G2.com.

I think the post formatting options are limited. I wish there were more fonts and sizing options. Review collected by and hosted on G2.com.

The control over acess and the different levels of access we can set. Easy to set up payments and subscriptions for areas. Is a good collaborative space. Review collected by and hosted on G2.com.

Some of the settings seem to be in unusual places and the website builder is a little frustrating and difficult to use. Review collected by and hosted on G2.com.

Relatively user friendly once you get used to it. It does seem fairly flexible in terms of the kinds of things you can do with it. Review collected by and hosted on G2.com.

No automated ability to do abandoned cart emails. Instead, I have to fashion a solution via Zapier, which isn't ideal. Review collected by and hosted on G2.com.

I really appreciate how customizable it is—you can structure spaces in ways that truly fit our community’s needs. I like that Circle is easy to use—for both admins and members. The interface is clean, so you don’t need a steep learning curve to start. Review collected by and hosted on G2.com.

Integrating with certain third-party tools sometimes requires external automation services (such as Zapier) rather than native integrations. Review collected by and hosted on G2.com.

The tools offered continue to grow and meet the needs of a member-based community. The Circle team is the most amazing part! They are online and interacting with community builders and help us learn and grow. And the community builders are also an incredible source of information and inspiration. There are at least a couple dozen who respond to requests and add information that makes Circle easier to use.

I migrated my community from another platform and found their set up and implementation easy to follow. The Circle Academy has resources that walk you through every aspect to get started from scratch. And when you run into bumps, their email-based customer service team is awesome. I had a few issues around my email server set up and they responded quickly and accurately. Review collected by and hosted on G2.com.

As they continue to develop the system, it lacks a few features that would be helpful such as:

- Group billing to offer more B2B type services beyond the typical B2C

- Updates to workflows, such as turning standard workflows into one-time bulk updates (rather than having to recreate them) and more triggers in the workflows to allow more nuanced types of processes

- Small things like being able to reuse uploaded media in posts and courses rather than having to upload it again (adding to storage), ability to manage your bookmarks better, adding forms that go beyond standard name/email Review collected by and hosted on G2.com.

The platform is easy to use from the back and front end. As both an administrator and user of the platform I appreciate the familiarity of how its set up and the intuitive design. I appreciate how the platform can grow with the group we are running! Review collected by and hosted on G2.com.

I don't have any major complaints about it since I've been using it. Review collected by and hosted on G2.com.