--- title: Circle Reviews meta\_title: 'Circle Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 516 reviews by the users' company size, role or industry to find out how Circle works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 516 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Circle Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [(129 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [(91 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [(51 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [(45 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [(43 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [(47 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [(31 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [(27 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [(24 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [(17 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Circle ##### 1. Ease of Use Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [ See 129 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Easiest to setup fast and get going" What do you like about Circle? The ease of use is amazing, with little to no upskill time ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Circle is a fun tool to utilize!" What do you like about Circle? Sending out the broadcasts! So easy to use ##### 2. Features Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [ See 91 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) See Related User Reviews ![Brandi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandi B.") BB Brandi B. Small-Business (50 or fewer emp.) 5.0/5 "Circle’s Feature-Rich, Easy Setup Made Simple" What do you like about Circle? The features and ease of use are the top reasons why we use Circle. You can literally set up your entire account in a few hours. ![Annie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie W.") AW Annie W. Mid-Market (51-1000 emp.) 4.5/5 "Solid Platform for Events and Member Discussions" What do you like about Circle? It's an intuitive platform with several features that are helpful for connecting with members. I like that it has the ability to host events as well a ##### 3. User Interaction Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [ See 51 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best-in-Class Community UX and a Branded App We Love" What do you like about Circle? Circle's UX for community members is simply the best. While other platforms like Kajabi may seem better for online learning, users will interact a lot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "A community platform that grows with you" What do you like about Circle? Whatever your community, you can make your Circle community your own with many instances to customize to you, your brand, or organizations brand. With ##### 4. Easy Setup Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [ See 45 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "very easy to use, great tutorial, support and constant product improvement." What do you like about Circle? It allowed me to get started faster offering access to a reliable platform to the community I am building. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Navigate, Highly Customisable, Great Webinar Experience" What do you like about Circle? Very easy to navigate, user friendly. Very customisable, so it looks and feels like our own. Webinars are easy to organise and easy for guests to use ##### 5. Customer Support Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [ See 43 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) See Related User Reviews ![Nishant M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant M.") NM Nishant M. Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution Backed by Excellent Support" What do you like about Circle? Flexibility and Support provided by Circle ![Darcy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darcy R.") DR Darcy R. Small-Business (50 or fewer emp.) 5.0/5 "Solid community to help get you off the ground" What do you like about Circle? Love the team and support around getting your community stood up and supported. Easy to use platform. ### 5 Cons or Disadvantages of Circle ##### 1. Missing Features Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [ See 47 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) See Related User Reviews ![Massimiliano C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Massimiliano C.") MC Massimiliano C. Small-Business (50 or fewer emp.) 3.5/5 "Stable Platform with Regular Improvements" What do you dislike about Circle? He lacks the Italian language and is not always clear in his procedures. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 2. Expensive Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [ See 31 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) See Related User Reviews ![Adrian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian A.") AA Adrian A. Small-Business (50 or fewer emp.) 5.0/5 "Amazing All-in-One Tool for Engagement and Community Management" What do you dislike about Circle? Not gonna lie: it’s pricier than other alternatives, and the top-tier plans with integrations, webhooks, or IA bots are pretty inaccessible for most p ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Clean, Well-Designed Platform Packed with Functionality" What do you dislike about Circle? The cost is pretty high, especially in CAD. I wish there was a tier under Professional that would fit with small and upstart communities to help them ##### 3. Limited Customization Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [ See 27 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Great Platform with Super Design, Features for Community Owners" What do you dislike about Circle? Its Plans not allowing customisation of user profile fields at base business plan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 4. Limited Features Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [ See 24 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Branding Limits Without Upgrade Make Adoption Hard" What do you dislike about Circle? Unless you have the upgraded version the app is Circle as opposed to your brand and this isn't very helpful in terms of getting people on it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy Content Sharing, But Events Need Better RSVPs and Attendance Tracking" What do you dislike about Circle? The event feature is very poor. Only recently did they start allowing guest RSVPs for events, but they still don’t let you create a personalised regis ##### 5. Bugs Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [ See 17 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) See Related User Reviews ![Danniela D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danniela D.") DD Danniela D. Mid-Market (51-1000 emp.) 5.0/5 "The cohesive space to host a thriving community" What do you dislike about Circle? It crashes sometimes and it has been disrupting in the last 6 weeks to have it out of service while we were doing some critical activities, like Q& ![Josh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh K.") JK Josh K. Small-Business (50 or fewer emp.) 3.5/5 "One Source of Truth and Great Customization—Still Smoothing Out Early Bugs" What do you dislike about Circle? Just that I joined at the early stages of Circle, so there were some bugs here and there, but nothing that made me want to leave the platform. ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 4/28/2026 "Easy Customization, Smooth Paywalls, and Responsive Support" 4.5/5 What do you like best about Circle? I like how easy it i to customize the community. It's also easy to integrate it to payment methods or setting up paywalls. So far performance is great and we haven't seen any down times. Pricing is also just right. Support is very responsive. Review collected by and hosted on G2.com. What do you dislike about Circle? So far our only concern is the Pages feature which is still in beta I believe. It's still in development but has huge potential over time when we tested it. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I think Circle is really proactive when it comes to support in case we need it. Immediate responses are really helpful especially if you're handling a community who paid to be in it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MP Marc P. Learning Director Small-Business (50 or fewer emp.) 2/16/2026 "Really simple setup, needs more customisation options" 5/5 What do you like best about Circle? Genuine simplicity in setting it up. Support are great. Although they are still in development and are missing some key items, they are always refining how they deliver the service and it is by far the most well rounded application out there for monetising a community Review collected by and hosted on G2.com. What do you dislike about Circle? Although it does have personalisation features, it seems limited sometimes. E.g when creating a post you can’t change the colour of the text. Or for some BASIC features you have to update to the 500usd tier/month - like filtering your analytics Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? It has everything in one place. I can monetise content, courses, community and gatekeep anything I want Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adrian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian A.") AA Adrian A. Chief Executive Officer Small-Business (50 or fewer emp.) 2/22/2026 "Amazing All-in-One Tool for Engagement and Community Management" 5/5 What do you like best about Circle? It’s amazing to have everything in one place. For me, it’s been the best tool for engagement and community management. I’ve been using it for three years now, and it just keeps improving month after month. Review collected by and hosted on G2.com. What do you dislike about Circle? Not gonna lie: it’s pricier than other alternatives, and the top-tier plans with integrations, webhooks, or IA bots are pretty inaccessible for most people. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? The custom paywalls (one-time fees + memberships) and the depth of content access management are extremely useful. We can build an entire ecosystem of different products, buyers, and spaces—everything gamified and organized in a really clean way—all thanks to Circle’s flexibility. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ashton R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashton R.") AR Ashton R. Small-Business (50 or fewer emp.) 4/27/2026 "User-Friendly with Stellar Support but Needs Functionality Tweaks" 4.5/5 What do you like best about Circle? I use Circle for my community, Sketchnote School, and it provides one accessible space for members to connect and learn together. I love how user friendly it is. Their support is incredible, and they are always making improvements. The initial setup for my community was great. Review collected by and hosted on G2.com. What do you dislike about Circle? Some of their functions are a bit wonky, like their member map for example. You can only access it one way. It's like they have really great features but they often don't work to the possible full effect. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle provides a single accessible space for my community members to connect and learn together. It's user-friendly with incredible support and continuous improvements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 5/22/2025 "Great integration of Online Community through Circle" 5/5 What do you like best about Circle? Easy to understand - the platform is always growing and wants to receive feedback from their peers. Great support from their team if I have any questions about troubleshooting or how to expand my platform. Review collected by and hosted on G2.com. What do you dislike about Circle? The one time I attended a live Office Hours, it was disorganized and certain people got to ask multiple questions while others didn't get seen or supported in that window. Multiple Office Hours or better structure to contain each question to a certain time limit would be appreciated so one isn't waiting for 60 minutes and not receiving any support. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Great at creating a platform that is easy to use by all. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerSource: Organic AM Ayub M. Small-Business (50 or fewer emp.) 4/29/2026 "User-Friendly Platform Ideal for Onboarding" 5/5 What do you like best about Circle? I use Circle for company knowledge learning, including tutorials, lessons, SOPs, and announcements. I appreciate how Circle simplifies new hires onboarding by providing all the necessary information in one place, which helps us save time. I love its ease of use and user-friendliness because things are easy to find, and the site's theme and layout are straightforward and attractive. The onboarding was easy, particularly because the admins set it up. It's great that everything works as it should and is predictable. Review collected by and hosted on G2.com. What do you dislike about Circle? Nothing. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I use Circle for new hires onboarding, saving us time by providing all necessary information. It's easy to use with a great layout. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/4/2025 "Amazing community builder with powerful features" 5/5 What do you like best about Circle? It's really easy to use, it has loads of excellent features that I find really valuable for my specific use case, and even though it can seem a bit pricey at first to start with if you're doing a startup the cost is really great for what you get and it has monetization tools to let you make income with your community quickly. Review collected by and hosted on G2.com. What do you dislike about Circle? There's nothing I really dislike about Circle, however I did find some tasks a little repetitive with setting up my community like having to manually set certain settings for each individual space instead of just being able to copy them into all of the spaces I want to at once. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle is solving the problem of making your own community and owning your audience, which other platforms and social media doesn't allow you to do. Circle allowed me to easily make a community, have powerful features like group chats and livestreaming, and easily manage everything to keep things lightweight while I run the rest of my business and actually use the community with my members. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 Icon 1/27/2026 Current UserValidated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 1/27/2026 "Circle: A Powerful One-Stop Hub for Community Collaboration" 5/5 What do you like best about Circle? The applications and tools within circle make it extremely powerful to collaborate with your community. If you had a one stop place to share ideas, record roundtables, store resources, and so much more it would be Circle. Review collected by and hosted on G2.com. What do you dislike about Circle? I wish for our "library" or resources space there was a way to further refine it into categories to make it more navigable for members. We keep adding to the repository and it is one of the spaces our members love most but it can be daunting searching through it Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Facebook is a good place for a rolling discussion but Circle has that and more. Since you can break up spaces interaction feels less fleeting and deeper. People have been joining a lot recently but many don't do much with it. That will always be the case but since it has a paid option and a free option it seems to work out that those who really want something out of the community get involved because they feel invested. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 1/27/2026 "Complete, Intuitive Community Management That Empowers the Whole Team" 4.5/5 What do you like best about Circle? What I like most about Circle is how complete it feels for community management. It has almost every feature I need as an admin, so I do not waste time hunting for workarounds or wondering if a basic capability exists. The tools are intuitive, and the platform is accessible enough that even non-technical team members can confidently use most features. Review collected by and hosted on G2.com. What do you dislike about Circle? We had a serious issue where our Circle community link broke and stopped working, which impacted both our team and our members. Reliability of access links is critical for communities. Also, when adding a recording to a lesson and creating timestamps, you currently have to scrub to the exact point in the video to add the timestamp. It would be much better to allow manual time entry (type minutes and seconds) or a mouse input field, so admins can add timestamps faster and more precisely. Other than these, I do not have major dislikes. Overall, Circle works really well for us. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? We run AI training programs and needed a single place to host and share everything related to the training experience. Circle solves this by giving us a community platform where we can upload session resources, recordings, lesson content, and extra materials, and our customers can easily access them in one place. It creates a clear hub for both sides and keeps the training experience organized and scalable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Troy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Troy C.") TC Troy C. Certified Health Nut Small-Business (50 or fewer emp.) 3/5/2026 "Constant Improvements and a Strong Community Platform" 4/5 What do you like best about Circle? Circle is constantly making improvements. It's free to store a lot of data on my community and to send emails until a certain point which I still haven't hit. I believe Circle will be among the top because they are focused on delivering the best community platform and have been for years. Review collected by and hosted on G2.com. What do you dislike about Circle? People aren't that interested in opening their Circle app but it's getting better. It just looks boring. I'm not sure what it is about the GUI but it looks boring. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Community subscriptions! And teaching regular classes to a bigger and bigger audience. Review collected by and hosted on G2.com. 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