--- title: Circle Reviews meta\_title: 'Circle Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 516 reviews by the users' company size, role or industry to find out how Circle works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 516 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Circle Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [(129 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [(91 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [(51 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [(45 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [(43 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [(47 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [(31 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [(27 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [(24 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [(17 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Circle ##### 1. Ease of Use Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [ See 129 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Easiest to setup fast and get going" What do you like about Circle? The ease of use is amazing, with little to no upskill time ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Circle is a fun tool to utilize!" What do you like about Circle? Sending out the broadcasts! So easy to use ##### 2. Features Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [ See 91 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) See Related User Reviews ![Brandi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandi B.") BB Brandi B. Small-Business (50 or fewer emp.) 5.0/5 "Circle’s Feature-Rich, Easy Setup Made Simple" What do you like about Circle? The features and ease of use are the top reasons why we use Circle. You can literally set up your entire account in a few hours. ![Annie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie W.") AW Annie W. Mid-Market (51-1000 emp.) 4.5/5 "Solid Platform for Events and Member Discussions" What do you like about Circle? It's an intuitive platform with several features that are helpful for connecting with members. I like that it has the ability to host events as well a ##### 3. User Interaction Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [ See 51 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best-in-Class Community UX and a Branded App We Love" What do you like about Circle? Circle's UX for community members is simply the best. While other platforms like Kajabi may seem better for online learning, users will interact a lot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "A community platform that grows with you" What do you like about Circle? Whatever your community, you can make your Circle community your own with many instances to customize to you, your brand, or organizations brand. With ##### 4. Easy Setup Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [ See 45 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "very easy to use, great tutorial, support and constant product improvement." What do you like about Circle? It allowed me to get started faster offering access to a reliable platform to the community I am building. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Navigate, Highly Customisable, Great Webinar Experience" What do you like about Circle? Very easy to navigate, user friendly. Very customisable, so it looks and feels like our own. Webinars are easy to organise and easy for guests to use ##### 5. Customer Support Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [ See 43 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) See Related User Reviews ![Nishant M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant M.") NM Nishant M. Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution Backed by Excellent Support" What do you like about Circle? Flexibility and Support provided by Circle ![Darcy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darcy R.") DR Darcy R. Small-Business (50 or fewer emp.) 5.0/5 "Solid community to help get you off the ground" What do you like about Circle? Love the team and support around getting your community stood up and supported. Easy to use platform. ### 5 Cons or Disadvantages of Circle ##### 1. Missing Features Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [ See 47 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) See Related User Reviews ![Massimiliano C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Massimiliano C.") MC Massimiliano C. Small-Business (50 or fewer emp.) 3.5/5 "Stable Platform with Regular Improvements" What do you dislike about Circle? He lacks the Italian language and is not always clear in his procedures. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 2. Expensive Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [ See 31 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) See Related User Reviews ![Adrian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian A.") AA Adrian A. Small-Business (50 or fewer emp.) 5.0/5 "Amazing All-in-One Tool for Engagement and Community Management" What do you dislike about Circle? Not gonna lie: it’s pricier than other alternatives, and the top-tier plans with integrations, webhooks, or IA bots are pretty inaccessible for most p ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Clean, Well-Designed Platform Packed with Functionality" What do you dislike about Circle? The cost is pretty high, especially in CAD. I wish there was a tier under Professional that would fit with small and upstart communities to help them ##### 3. Limited Customization Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [ See 27 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Great Platform with Super Design, Features for Community Owners" What do you dislike about Circle? Its Plans not allowing customisation of user profile fields at base business plan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 4. Limited Features Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [ See 24 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Branding Limits Without Upgrade Make Adoption Hard" What do you dislike about Circle? Unless you have the upgraded version the app is Circle as opposed to your brand and this isn't very helpful in terms of getting people on it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy Content Sharing, But Events Need Better RSVPs and Attendance Tracking" What do you dislike about Circle? The event feature is very poor. Only recently did they start allowing guest RSVPs for events, but they still don’t let you create a personalised regis ##### 5. Bugs Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [ See 17 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) See Related User Reviews ![Danniela D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danniela D.") DD Danniela D. Mid-Market (51-1000 emp.) 5.0/5 "The cohesive space to host a thriving community" What do you dislike about Circle? It crashes sometimes and it has been disrupting in the last 6 weeks to have it out of service while we were doing some critical activities, like Q& ![Josh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh K.") JK Josh K. Small-Business (50 or fewer emp.) 3.5/5 "One Source of Truth and Great Customization—Still Smoothing Out Early Bugs" What do you dislike about Circle? Just that I joined at the early stages of Circle, so there were some bugs here and there, but nothing that made me want to leave the platform. ![Fábio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fábio C.") FC Fábio C. Marketing Assistant at Bureau Works Small-Business (50 or fewer emp.) 4/30/2026 "Efficient Communication That Strengthens Member Relationships" 5/5 What do you like best about Circle? It's helpful to keep a good relationship with members of our platform. To communicate something to all people who make up part of it more efficiently. Review collected by and hosted on G2.com. What do you dislike about Circle? Nothing bad to say about it till this moment. I'll use it since 2024. Only good experiences with it till now. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? It makes our marketing communication focused only on the people we want to talk to. Instead of other social media, the message is spread without too much focus. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AN Verified User in Health, Wellness and Fitness 8/7/2026 "Excellent experience, except video live formats." 5/5 What do you like best about Circle? I like most probabilities that circle offers and it is user friendly. It is easy to learn how to use it. Review collected by and hosted on G2.com. What do you dislike about Circle? I dont like that live recordings because we have a lot of delays in Europe (Bosnia and Herzegovina) and i can appoint max 10 people to talk. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? They are agile when I write to them and they are solving problems very fast. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app TM Tommy M. COO Small-Business (50 or fewer emp.) 2/16/2026 "Great Community Features and Helpful Automations" 5/5 What do you like best about Circle? The community features are great and that is why we left our old LMS to come to Circle. Also, automations have been very helpful Review collected by and hosted on G2.com. What do you dislike about Circle? A big part of what we do is online courses and I am not a fan of how basic the UI is for the course interface and website, I would love to be able to upload a CSV file to build out quizzes. I would the course pages for lessons to be more dymanic as opposed to so static. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Community, we love that we can build out a marketing funnel that drives traffic to our courses. We love that it is an all in one platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") IE Verified User in E-Learning Small-Business (50 or fewer emp.) 5/19/2026 "Feature-Rich Community Hub with Video, Chat, and DMs" 4/5 What do you like best about Circle? I love that it offers a host of features, like the ability to host videos, chat with the community and my colleagues, send DMs, and use the app as well. Review collected by and hosted on G2.com. What do you dislike about Circle? I feel that it's not super direct in regards to how I can enable certain notifications but not others - e.g. DMs but not people joining certain groups. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? It's helping our team with hosting our community and the functionality of our programs for our community along with video recordings too. It's assisted with onboarding and integration too, I know many of my colleagues have started using the Circle integration for Claude AI. Review collected by and hosted on G2.com. Show More Response from Chintan Patel of Circle [Editedit](https://www.g2.com/survey_responses/circle-review-12835849/official_response/edit) Hi there, Thank you for taking the time to share your experience with Circle. We’re glad to hear that Circle has been helpful for hosting your community, supporting your programs, sharing video recordings, and making it easier for your team to connect through chat, DMs, and the app. We also appreciate your feedback around notification settings. We understand how important it is to have clear, flexible controls so you can stay updated on what matters most without receiving notifications that feel less relevant. Your input is helpful as we continue improving the experience for community owners and members. Thanks again for sharing your feedback and for building your community with Circle. Current UserValidated ReviewerIncentivizedSource: Seller invite RL Ray L. Sales perosn Small-Business (50 or fewer emp.) 2/10/2026 "Best Community Platform" 5/5 What do you like best about Circle? The layout makes it easy to find trainings, announcements, and conversations without feeling overwhelmed. It actually feels like a real community instead of just another group chat, and the ability to ask questions, get feedback, and see wins from other members keeps you motivated and consistent. Review collected by and hosted on G2.com. What do you dislike about Circle? Honestly, there isn’t much to dislike. If anything, it can feel like there’s a lot of valuable content at first, so you have to pace yourself and focus on one section at a time. But that’s more about having so many resources available rather than a flaw with Circle itself. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle solves the problem of scattered communication and lack of support that a lot of online programs have. Instead of jumping between emails, DMs, and different platforms, everything lives in one place. That makes it easier to stay engaged, ask questions when you’re stuck, and actually follow through. For me, it’s helped with consistency, clarity on next steps, and feeling supported instead of trying to figure things out on my own. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app EC Ellora C. Founder Small-Business (50 or fewer emp.) 8/11/2025 "Circles is hands down the best platform for managing my community membership" 5/5 What do you like best about Circle? It design is so much more professional and intuitive than other platforms and my members instantly like the dynamic functionality and look and feel of the community Review collected by and hosted on G2.com. What do you dislike about Circle? The downsides is I want to migrate my whole business to Circles but it is hard to predict whether it will provide all the necessary tools to run my business properly well enough quite yet. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circles provides a non social media community platform with excellent organising of content and dynamic functions like live webinars and members directory on a safe environment for our members. It provides a dynamic and powerful space to empower women homeowners in the UK undertake retrofit and sustainable renovation work. Review collected by and hosted on G2.com. Show More 2/12/2026 Current UserValidated ReviewerSource: Organic AN Verified User in Government Relations 3/4/2026 "Powerful Community Platform with Room to Improve Support" 4.5/5 What do you like best about Circle? Circle is a well-designed platform for building and managing online communities. The interface is clean, intuitive, and makes it easy to organize discussions, events, and content in structured spaces. Features such as member management, notifications, and integrations make it a strong solution for organizations looking to create an engaged digital community. Review collected by and hosted on G2.com. What do you dislike about Circle? However, one area that could be improved is customer support responsiveness. At times, responses from the support team can be delayed, which can slow down implementation when you are actively managing a live community.ntroducing live support or real-time chat assistance would significantly enhance the user experience. When community managers encounter technical or configuration issues, quick guidance is often critical. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Overall, Circle is a powerful and modern community platform. With more responsive support or live assistance, it could become an even stronger product for organizations managing active communities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/4/2026 "Circle Brings Our Community, Communication, and Support Together" 4/5 What do you like best about Circle? We were looking for a solution to host our Community, communicate with them, and offer support all in one place, and Circle has been great for that. I really like the different space layout options, as well as the flexibility to customise them to suit our needs. It’s user-friendly overall, and the support we receive from the Circle team has been excellent. Review collected by and hosted on G2.com. What do you dislike about Circle? I do find it a little buggy at times. It will work one way, and then when I go to do the same thing later, it’s changed or doesn’t behave the same way. I also find the navigation within the sidebar options and settings a bit confusing, and it can take me a moment to figure out where to go. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle gives us a single, dedicated channel to update and communicate with our community, instead of spreading messages across multiple platforms. It also makes it easier to share more frequent updates without relying only on email or social media DMs, which can sometimes feel invasive or overwhelming for community members. On top of that, it’s a strong way to promote and support connections between members, helping the community engage with each other more naturally. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dante S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dante S.") DS Dante S. Small-Business (50 or fewer emp.) 4/27/2026 "Perfect for Boosting Client Interaction" 4/5 What do you like best about Circle? What I've enjoyed the most about Circle is actually seeing our clients interact with each other. Previously, they were quite silent towards one another, and now with Circle, they have a space to directly reach out to one another. It's great to see that it kind of lifts this barrier that previously existed. Review collected by and hosted on G2.com. What do you dislike about Circle? I think one area that we struggle is we don't have a huge client base. So, trying to get everyone engaged is super important so that we have valuable content on our Circle site. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I use Circle to connect our clients with one another and provide a space for knowledge content, fostering interaction and self-directed learning. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BE Becca E. Brand Manager Small-Business (50 or fewer emp.) 2/16/2026 "Ad-Free Community Experience with No External Content" 5/5 What do you like best about Circle? That there are no external content or ads when a member is in our community. Review collected by and hosted on G2.com. What do you dislike about Circle? Picking the various features to have included and being different priced packages adds decision fatigue. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Our problem was our group was in Facebook and there's a lot of distractions when a member from our community is in a group that's on Facebook. We also ran into Facebook's rules about things that were posted in our group risked them closing our group altogether. None of these flags should have been reasons for them to close our group, often times they would not tell us what the content being flagged even was. Review collected by and hosted on G2.com. 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