--- title: Circle Reviews meta\_title: 'Circle Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 515 reviews by the users' company size, role or industry to find out how Circle works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 515 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Circle Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [(129 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [(91 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [(51 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [(45 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [(43 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [(47 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [(31 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [(27 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [(24 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [(17 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Circle ##### 1. Ease of Use Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [ See 129 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Easiest to setup fast and get going" What do you like about Circle? The ease of use is amazing, with little to no upskill time ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Circle is a fun tool to utilize!" What do you like about Circle? Sending out the broadcasts! So easy to use ##### 2. Features Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [ See 91 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) See Related User Reviews ![Brandi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandi B.") BB Brandi B. Small-Business (50 or fewer emp.) 5.0/5 "Circle’s Feature-Rich, Easy Setup Made Simple" What do you like about Circle? The features and ease of use are the top reasons why we use Circle. You can literally set up your entire account in a few hours. ![Annie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie W.") AW Annie W. Mid-Market (51-1000 emp.) 4.5/5 "Solid Platform for Events and Member Discussions" What do you like about Circle? It's an intuitive platform with several features that are helpful for connecting with members. I like that it has the ability to host events as well a ##### 3. User Interaction Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [ See 51 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best-in-Class Community UX and a Branded App We Love" What do you like about Circle? Circle's UX for community members is simply the best. While other platforms like Kajabi may seem better for online learning, users will interact a lot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "A community platform that grows with you" What do you like about Circle? Whatever your community, you can make your Circle community your own with many instances to customize to you, your brand, or organizations brand. With ##### 4. Easy Setup Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [ See 45 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "very easy to use, great tutorial, support and constant product improvement." What do you like about Circle? It allowed me to get started faster offering access to a reliable platform to the community I am building. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Navigate, Highly Customisable, Great Webinar Experience" What do you like about Circle? Very easy to navigate, user friendly. Very customisable, so it looks and feels like our own. Webinars are easy to organise and easy for guests to use ##### 5. Customer Support Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [ See 43 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) See Related User Reviews ![Nishant M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant M.") NM Nishant M. Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution Backed by Excellent Support" What do you like about Circle? Flexibility and Support provided by Circle ![Darcy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darcy R.") DR Darcy R. Small-Business (50 or fewer emp.) 5.0/5 "Solid community to help get you off the ground" What do you like about Circle? Love the team and support around getting your community stood up and supported. Easy to use platform. ### 5 Cons or Disadvantages of Circle ##### 1. Missing Features Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [ See 47 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) See Related User Reviews ![Massimiliano C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Massimiliano C.") MC Massimiliano C. Small-Business (50 or fewer emp.) 3.5/5 "Stable Platform with Regular Improvements" What do you dislike about Circle? He lacks the Italian language and is not always clear in his procedures. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 2. Expensive Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [ See 31 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) See Related User Reviews ![Adrian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian A.") AA Adrian A. Small-Business (50 or fewer emp.) 5.0/5 "Amazing All-in-One Tool for Engagement and Community Management" What do you dislike about Circle? Not gonna lie: it’s pricier than other alternatives, and the top-tier plans with integrations, webhooks, or IA bots are pretty inaccessible for most p ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Clean, Well-Designed Platform Packed with Functionality" What do you dislike about Circle? The cost is pretty high, especially in CAD. I wish there was a tier under Professional that would fit with small and upstart communities to help them ##### 3. Limited Customization Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [ See 27 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Great Platform with Super Design, Features for Community Owners" What do you dislike about Circle? Its Plans not allowing customisation of user profile fields at base business plan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 4. Limited Features Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [ See 24 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Branding Limits Without Upgrade Make Adoption Hard" What do you dislike about Circle? Unless you have the upgraded version the app is Circle as opposed to your brand and this isn't very helpful in terms of getting people on it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy Content Sharing, But Events Need Better RSVPs and Attendance Tracking" What do you dislike about Circle? The event feature is very poor. Only recently did they start allowing guest RSVPs for events, but they still don’t let you create a personalised regis ##### 5. Bugs Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [ See 17 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) See Related User Reviews ![Danniela D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danniela D.") DD Danniela D. Mid-Market (51-1000 emp.) 5.0/5 "The cohesive space to host a thriving community" What do you dislike about Circle? It crashes sometimes and it has been disrupting in the last 6 weeks to have it out of service while we were doing some critical activities, like Q& ![Josh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh K.") JK Josh K. Small-Business (50 or fewer emp.) 3.5/5 "One Source of Truth and Great Customization—Still Smoothing Out Early Bugs" What do you dislike about Circle? Just that I joined at the early stages of Circle, so there were some bugs here and there, but nothing that made me want to leave the platform. AN Verified User in Law Enforcement 6/23/2026 "🌱 Turner UX - Helping people find their place, their path, and their people." 5/5 What do you like best about Circle? -Community First Circle is built around people and conversations, not algorithms and advertising. -Human Connection Aligns with Surf-Connection's mission: Powered by Human Connection. -Continuous Improvement Circle actively develops the platform and listens to community builders. Review collected by and hosted on G2.com. What do you dislike about Circle? -Learning Curve New members can feel overwhelmed when first entering a large community. -Too Many Options Community builders can easily overbuild and create unnecessary complexity. -Onboarding Challenges Requires a thoughtful "Mudroom" or welcome experience for members to understand where they belong. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle helps me solve a navigation problem. People often arrive looking for different things, and Circle gives me the structure to help them find the right path, the right resources, and the right community. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Javan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javan N.") JN Javan N. Product Manager Mid-Market (51-1000 emp.) 4/28/2026 "API Ingestion at Scale and an AI Agent That Boosts Engagement" 5/5 What do you like best about Circle? I really like that we can use the API to ingest learners directly. Since we have hundreds of thousands of learners, this has been awesome and has made a big difference for us. The new AI Agent has also been really helpful for boosting our community engagement efforts. Review collected by and hosted on G2.com. What do you dislike about Circle? Circle could improve its qualitative analytics. The quantitative analytics are amazing, but strengthening the “who” aspect would go a long way. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle has allowed us to bring together our learners over 600k+ from 60+ countries around the world. This has enabled more holistic learning, stronger engagement, and timely support for our learners. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Liam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liam B.") LB Liam B. Governor (Co-Opted) Mid-Market (51-1000 emp.) 4/27/2026 "Easy-to-Use, Community-First Platform with Multi-Purpose Features" 4.5/5 What do you like best about Circle? Multi-purpose features, bringing community at the heart of the product. Easy to use interface, much more than competitors we also reviewed. Useful onboarding procedure, giving examples of what we could do to bring the community to life. Pricing is fair - it would be useful if we could have more spaces included within the pro tiers though. Review collected by and hosted on G2.com. What do you dislike about Circle? Pricing - would be good to have more space options in the paid for tiers. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Bringing a community together, being able to host events, file storage etc all very useful for the different communities we are hosting for our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AN Verified User in Professional Training & Coaching 3/24/2026 "Circle enabled active engagment with our community" 5/5 What do you like best about Circle? Having a mobile app where our community can post, engage with others' posts, and send DMs without having to be on a computer enables us to fit into the "small gaps" in the day where people would go to social media. Making it much easier to have daily & weekly active users, compared to if it were just a desktop thing. Review collected by and hosted on G2.com. What do you dislike about Circle? There's no automatic way for events to show up on our members' calendars. For our specific use case with 2 available calls per week, we found that our members would miss calls because they hadn't RSVP'd for events & manually added the calls to their calendar. The workaround we're using right now is we have a shared Google calendar that we add each user to when they join, so all the events automatically show up on their calendars. It's working... but we're currently having to make all our calls in two places. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? We run a community for creative service providers that need a space to ask questions & get advice on running their business, that's separate from their clients. Calls are one part, but an easy-to-use online community that they can easily dip in and out of allows them to feel supported in real time. The specific problems cirlce is solving: one common place for conversations, resources, and calls; an intuitive platform that doesn't have a steep learning curve when onboarding new users; built in payment (integration) & checkout pages so we don't have to use multiple platforms; cloud storage for videos, recordings, & resources so we don't have to link out for our members to access them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/28/2026 "Easy Way to Connect with Like-Minded People" 4/5 What do you like best about Circle? It’s easy to connect with a large number of people who share similar values, hobbies, and interests. Review collected by and hosted on G2.com. What do you dislike about Circle? Honestly, I can’t think of anything I don’t like. If I had to mention one thing, it’s that sometimes it takes too long when adding members to private groups—you have to refresh the page to actually see all the members you’ve added. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? As mentioned earlier, it’s easy to create posts for multiple creators at once. We also have quite a big community there, and when we make a callout for a specific request (for example, finding suitable creators for a project), the integrated automatic emails ensure creators are notified by email as well. That way, they can quickly let us know if they fit the requirements and we manage to find suitable creators fast too! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lovan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lovan E.") LE Lovan E. Social Media Manager Small-Business (50 or fewer emp.) 4/27/2026 "Effortlessly Organized Community Platform" 4.5/5 What do you like best about Circle? I really like how much more organized Circle is than some other alternatives we are used to. It's a lot easier to search and find information, which is important for our large group with hundreds and thousands of posts. With the AI tools and the better organization, it makes it a lot easier for them to find that valuable information they need about points and miles. We had a really helpful onboard manager who made the setup process easier by explaining things, along with the course and all the helpful instructions, making the setup more seamless. Review collected by and hosted on G2.com. What do you dislike about Circle? Haven’t really disliked anything, it’s all been working well for us so far Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I use Circle to organize our points and miles community better than Facebook, making it much easier to search and find valuable information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LR Linda R. Nonfiction Editor & Writer Small-Business (50 or fewer emp.) 1/26/2026 "All-in-One Hub for Courses, Community, and Client Engagement" 5/5 What do you like best about Circle? That it allows me to create a special space for my clients (book editors) and my business all in one place (courses, direct messaging, live streaming, event planning, blog posting, discussion forums, and more with additional integrations). I also like seeing how Circle members like Pedro are always replying to messages and listening to us. Review collected by and hosted on G2.com. What do you dislike about Circle? 1. Cost for a small business owner like me (1 person building a community) 2.Steep learning curve on how to set up spaces, create automations, setting up paywalls, figuring out how to use integrations 3. Stripe processing fees and lack of PayPal integration 4. No "alerts" if I'm doing something wrong (i.e. I set up a paywall incorrectly and members were using Circle w/o paying) Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? It's allowing my members to communicate among themselves and build relationships in a supportive and safe space. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet 8/5/2026 "It's Pretty Much Perfect" 5/5 What do you like best about Circle? I love that you can do pretty much everything you need to run a community within Circle. Webinars, posts, badges, gamification, private messages, search by location, organize spaces, payment integration. It has so much functionality Review collected by and hosted on G2.com. What do you dislike about Circle? It can be glitchy. The AI chat doesn't always respond accurately. I don't completely like how the spaces are organized. Trying to figure out how to private spaces, how the backend is configured to give people access to certain parts of the platform can be kind of difficult to figure out. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I want a private community off social media for people to talk privately without strict rules of social media. It allows for a premium, private feel that is custom to my community. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Non-Profit Organization Management 7/22/2026 "Circle is a great community space!" 5/5 What do you like best about Circle? What is great about Circle is that it creates a space where people can come together and communicate, share resources, and so much more. It is halfway between social media and a slack type platform, with opportunities for storage and a library. It is also relatively user friendly. Review collected by and hosted on G2.com. What do you dislike about Circle? I do not think that the video option for Circle is very good, especially compared to things like Zoom and Teams. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Being able to connect various interest holders internationally to communicate with our organisation, and each other. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/6/2026 "Responsive Circle Team and Helpful Updates" 4.5/5 What do you like best about Circle? Circle works well for both complex and more surface level setup of online communities. It's interface is particularly well designed when it comes to adding new posts, events and information. There's a good amount of freedom in how things can be set up - but not too much. The design options that are available are well implemented, it's hard to mess up - and easy to learn, which is a good combination. Our team accesses our Circle member portal daily, and rarely encounter bugs or issues. If we do they are resolved very quickly and have always been very minor. Review collected by and hosted on G2.com. What do you dislike about Circle? There is still a ways to go with some of the smaller features that make workflows a little easier, that other platforms already have. For example, it would be great to have toggles that automatically setup event reminders at common times such as 1 day, 1 week before the event. That being said, the Circle team is very responsive to issues, and takes feedback well, each update brings new features that are often helpful. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? We needed an online portal for our members to be able to login to, and access events and content. We have been able to use Circle to setup a versatile space, which includes forums, in-person and virtual event listings, announcements and rewards pages. We are able to easily add content and change things about the space. Review collected by and hosted on G2.com. 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