--- title: Circle Reviews meta\_title: 'Circle Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 515 reviews by the users' company size, role or industry to find out how Circle works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 515 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Circle Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [(129 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [(91 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [(51 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [(45 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [(43 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [(47 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [(31 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [(27 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [(24 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [(17 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Circle ##### 1. Ease of Use Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [ See 129 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Easiest to setup fast and get going" What do you like about Circle? The ease of use is amazing, with little to no upskill time ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Circle is a fun tool to utilize!" What do you like about Circle? Sending out the broadcasts! So easy to use ##### 2. Features Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [ See 91 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) See Related User Reviews ![Brandi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandi B.") BB Brandi B. Small-Business (50 or fewer emp.) 5.0/5 "Circle’s Feature-Rich, Easy Setup Made Simple" What do you like about Circle? The features and ease of use are the top reasons why we use Circle. You can literally set up your entire account in a few hours. ![Annie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie W.") AW Annie W. Mid-Market (51-1000 emp.) 4.5/5 "Solid Platform for Events and Member Discussions" What do you like about Circle? It's an intuitive platform with several features that are helpful for connecting with members. I like that it has the ability to host events as well a ##### 3. User Interaction Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [ See 51 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best-in-Class Community UX and a Branded App We Love" What do you like about Circle? Circle's UX for community members is simply the best. While other platforms like Kajabi may seem better for online learning, users will interact a lot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "A community platform that grows with you" What do you like about Circle? Whatever your community, you can make your Circle community your own with many instances to customize to you, your brand, or organizations brand. With ##### 4. Easy Setup Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [ See 45 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "very easy to use, great tutorial, support and constant product improvement." What do you like about Circle? It allowed me to get started faster offering access to a reliable platform to the community I am building. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Navigate, Highly Customisable, Great Webinar Experience" What do you like about Circle? Very easy to navigate, user friendly. Very customisable, so it looks and feels like our own. Webinars are easy to organise and easy for guests to use ##### 5. Customer Support Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [ See 43 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) See Related User Reviews ![Nishant M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant M.") NM Nishant M. Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution Backed by Excellent Support" What do you like about Circle? Flexibility and Support provided by Circle ![Darcy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darcy R.") DR Darcy R. Small-Business (50 or fewer emp.) 5.0/5 "Solid community to help get you off the ground" What do you like about Circle? Love the team and support around getting your community stood up and supported. Easy to use platform. ### 5 Cons or Disadvantages of Circle ##### 1. Missing Features Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [ See 47 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) See Related User Reviews ![Massimiliano C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Massimiliano C.") MC Massimiliano C. Small-Business (50 or fewer emp.) 3.5/5 "Stable Platform with Regular Improvements" What do you dislike about Circle? He lacks the Italian language and is not always clear in his procedures. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 2. Expensive Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [ See 31 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) See Related User Reviews ![Adrian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian A.") AA Adrian A. Small-Business (50 or fewer emp.) 5.0/5 "Amazing All-in-One Tool for Engagement and Community Management" What do you dislike about Circle? Not gonna lie: it’s pricier than other alternatives, and the top-tier plans with integrations, webhooks, or IA bots are pretty inaccessible for most p ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Clean, Well-Designed Platform Packed with Functionality" What do you dislike about Circle? The cost is pretty high, especially in CAD. I wish there was a tier under Professional that would fit with small and upstart communities to help them ##### 3. Limited Customization Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [ See 27 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Great Platform with Super Design, Features for Community Owners" What do you dislike about Circle? Its Plans not allowing customisation of user profile fields at base business plan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 4. Limited Features Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [ See 24 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Branding Limits Without Upgrade Make Adoption Hard" What do you dislike about Circle? Unless you have the upgraded version the app is Circle as opposed to your brand and this isn't very helpful in terms of getting people on it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy Content Sharing, But Events Need Better RSVPs and Attendance Tracking" What do you dislike about Circle? The event feature is very poor. Only recently did they start allowing guest RSVPs for events, but they still don’t let you create a personalised regis ##### 5. Bugs Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [ See 17 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) See Related User Reviews ![Danniela D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danniela D.") DD Danniela D. Mid-Market (51-1000 emp.) 5.0/5 "The cohesive space to host a thriving community" What do you dislike about Circle? It crashes sometimes and it has been disrupting in the last 6 weeks to have it out of service while we were doing some critical activities, like Q& ![Josh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh K.") JK Josh K. Small-Business (50 or fewer emp.) 3.5/5 "One Source of Truth and Great Customization—Still Smoothing Out Early Bugs" What do you dislike about Circle? Just that I joined at the early stages of Circle, so there were some bugs here and there, but nothing that made me want to leave the platform. LG L G. Owner / Design Educator Small-Business (50 or fewer emp.) 2/22/2026 "Circle has been a great choice for my community and course offerings" 4/5 What do you like best about Circle? I love the Circle platform for hosting my community and courses. It takes time to learn the admin part of it, but has great features once you get the hang of it. My favorite part is their support system using their community and attending Weekly Office Hours to ask questions and get unstuck. They also use their community to gather feedback and request features. They keep releasing new features and some are very helpful. Review collected by and hosted on G2.com. What do you dislike about Circle? It's difficult at times to navigate the admin and have a full understanding of connecting all the dots on the backend. They have many updates which is great, but often makes it a challenge to stay up to date with everything. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle helps me bring together my community and course offerings and is an (almost) all-in-one solution for everything I need. Creating sales pages is now a breeze and easy to connect with your offers. Circle is a great solution for my business and has a great support team when you have challenges. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hung T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hung T.") HT Hung T. Growth Executive Mid-Market (51-1000 emp.) 6/7/2026 "All-in-One Community and Courses, but Signup Makes Onboarding Tough" 3.5/5 What do you like best about Circle? The most helpful thing about Circle is that I can integrate almost everything in one place, from creating a forum for users to uploading course materials. Review collected by and hosted on G2.com. What do you dislike about Circle? The least helpful thing is that the sign-up process makes it hard to create new users, which in turn makes onboarding difficult. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? The problem it solved for my business was making customer onboarding for a course much easier, since we can integrate all the materials in Circle and track progress in one place. We can also send emails and track open rates, which helps us follow up and remind our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 2/20/2025 "Community and Course Content in one place" 5/5 What do you like best about Circle? We moved onto Circle after trying many platforms to be able to have our course content and community space in one space that was ours (vs a social media site or multiple platforms). It is great for our team and our customers to have access to our full set of offers in one place. They are constantly updating things- we have been on Circle for 2+ years now and many of the features we were missing when we signed up are now on Circle. Review collected by and hosted on G2.com. What do you dislike about Circle? There are some limits to customizing things like your course. We really liked the way our course looked visually on our previous platform. Circles courses are a new-er offering of theirs and they have released some visuals to go along with, but I would love to be able to style the courses. I also wish we could edit peoples email addresses for typos- it is a common issue we have when people sign up. Analytics is new-er, could be better and easier to use. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle puts all of our information in one place for community and course content. We do not have to be on multiple platforms. This is huge for us. Review collected by and hosted on G2.com. Show More 2/16/2026 Current UserValidated ReviewerSource: Organic ![Liz C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz C.") LC Liz C. Co-Founder Small-Business (50 or fewer emp.) 2/16/2026 "Circle Makes Community Structure, Onboarding, and Web Building Effortless" 4.5/5 What do you like best about Circle? Circle is awesome! I love how it allows me to structure my community so we all know where different conversations are going on. Its course space allows me to upload onboarding materials like a tour of Circle and how members can navigate my community. Circle's new web builder has also made it possible for me to create a website and sales page for my community without paying for extra software or needing to mirror the look on a different site. Review collected by and hosted on G2.com. What do you dislike about Circle? I feel like Circle nickels-and-dimes you for functionality. I have under 100 members, but as soon as I go over 100 members, I'll need to pay $20/month if I want to use their email feature. I also found that to make use of the automated workflows they advertise, I quickly needed to upgrade to a business account. I love the platform, but it is very expensive at the end of the day. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle has created an easy-to-navigate course platform that allows me to handle nearly everything I need for my community. It offers a site builder so I can build marketing materials to attract new members, its payment system ties in seamlessly with Stripe, I can use their email feature an email members when they join the community with an onboarding sequence, and I can email my members without having to dig into a different email system. Circle also offers affiliate sales and other features that I will use over time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nicholas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas S.") NS Nicholas S. Small-Business (50 or fewer emp.) 5/3/2026 "Professional Course Hosting with Room for Chat Improvement" 3/5 What do you like best about Circle? I use Circle for a couple of different communities I'm part of, and I like how it creates a space to have Q&A forums that feel professional. The ability to post courses and have questions and support associated with them in an organized way is a big plus for me. It's less chaotic for people who aren't used to course, chat, and forum software. I think Circle's biggest strengths are the way it hosts and formats courses and its forum capability. It provides a more structured, professional, and academic feeling experience. Review collected by and hosted on G2.com. What do you dislike about Circle? Live chats aren't good. You can't select someone's message and reply to it without opening a hidden thread. Every other chatting app will simply show the message above, and publicly post the response to the chat. This is good for engagement. The way Circle's chats are designed makes them clunky and slow to navigate. It seems like they're designed to slow down and focus the communication rather than encourage others to join in. The live call feature is also glitchy on mobile. I think it would benefit from updating its chats to a style similar to Discord, Telegram, WhatsApp, iMessage, and other messaging apps. Everybody is familiar with them, and I think the way it is now prevents people from building connections with people in real time. The way it is now also makes the chats work more like a loosely structured customer support chat versus a community chat or group chat. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I use Circle to create professional Q&A forums and post courses with organized support, which makes it less chaotic for new users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Small-Business (50 or fewer emp.) 5/2/2026 "Centralized, Easy-to-Use Platform with Powerful Integrations and Smooth Onboarding" 4/5 What do you like best about Circle? What I like the most is that it's a centralized platform for everything I want + has integrations to almost any other tool I would need to use (Zapier, Stripe). I also feel like the data is mine since I pay Circle, unlike Substack, which kept spamming my subscribers with marketing emails and auto-subscribing to newsletters they didn't want through dark UX patterns. The interface is easy to use, and I managed to learn things quickly despite the depth of features. The pricing is quite high but it's worth the upside once I start the monetization. I dislike that the email hub/contacts is not included in the $2.5k I pay yearly, that feels like a basic feature that should be included in a business plan. No complaints about performance. It's always working when I need it and emails get delivered fast. Onboarding was extremely smooth. The checklist was helpful and you have so many useful guides/videos on your site to get started. As for AI features, I honestly haven't used them so far because I didn't really need them. Review collected by and hosted on G2.com. What do you dislike about Circle? While I love the templates for some spaces, I think the Courses are placed oddly in the overall experience. Why does each course have to be its own space? In my case, I want to create one space with specific courses related to that space's topic which is impossible to do. The more courses you have, the spaces become harder to navigate. The other controls that are helpful would be paywalls on specific posts, rather than entire spaces. Sometimes, you want to give people a preview of what to expect in the paywalled space, and it's hard to do with the current structure. Finally, I'm not a fan of the AI chatbot. It's helpful for basic questions, but I was trying so hard to connect to an actual person and it never re-routed my request after saying it would multiple times so I gave up. It was incredibly frustrating to get an answer and I still haven't gotten it. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle is mainly helping me with: 1) Centralizing my content in one place while allowing me to organize it in the way I like 2) Centralizing my newsletter, content, and future paid content in one place 3) Not having to build an entire website from scratch while still being able to brand it the way I want. I can just focus on making the content and engaging with my audience rather than debugging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Philip P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Philip P.") PP Philip P. Owner Small-Business (50 or fewer emp.) 2/14/2026 "Robust, Well-Supported Community Platform That Makes Engagement Effortless" 5/5 What do you like best about Circle? Circle is a robust, well-supported community software that makes it easy to engage with people I care about. Their suite of offerings is a perfect fit for engagement and connection without friction. Review collected by and hosted on G2.com. What do you dislike about Circle? While Circle is constantly improving, there are many slow-moving development cycles. Certain features that seem to be obvious and simple are not able to be implemented without considerable work. Their backend architecture is good, but seems like they've had to do work-arounds as needs have developed. This isn't uncommon, just frustrating at times. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle gives a direct connection to followers. This has been extremely important to me (and to clients I have referred) because so much of the traditional algorithms make those connections harder and harder. Having a platform for courses, livestreams, and community chat and posting with easy setup is something that didn't exist a few years ago. It changed the way I approached our business model. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SF Susan F. Community Manager Small-Business (50 or fewer emp.) 2/12/2026 "Circle Transformed Our Community: Easy Monetization, Search, and Unbeatable Support" 5/5 What do you like best about Circle? Circle has transformed our community. We moved from a free platform to Circle in 2025 and we kept all the things we liked about the old platform and ditched everything we hated and GOT SO MUCH MORE! We are able to monetize, prioritize, create new content, search easily, tag posts in a split second ... it's made our community even more special than it was before. Customer support is also great, cannot be beat! Review collected by and hosted on G2.com. What do you dislike about Circle? Our biggest challenge has been getting folks to adopt a new platform/app/account. Many people have signed up but then do not engage or log back in. That is something we are working on but is just a challenge inherent in moving away from a free platform that folks have used for over a decade. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle has allowed us to create and market different products to clients. The ease of organization and setting up workflows has simplified our lives, allowed us to do more in less time! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joe H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe H.") JH Joe H. Mid-Market (51-1000 emp.) 4/29/2026 "Valuable Community Tool, Needs Workflow and Gamification Improvements" 3.5/5 What do you like best about Circle? I find Circle to be really useful for getting ambassadors together and onboarding them to run an online community. The social element, especially the events side, is incredibly handy. It's great that it changes depending on the location, which lets us set up events that people can easily understand in their specific part of the world. I also like the different spaces and the way they are laid out. It makes it easy to have personalized groups for different localities within our global community, which is quite valuable. Review collected by and hosted on G2.com. What do you dislike about Circle? I don't think the workflow is very user friendly. I don't like the fact that, a lot of the gamification side of things, they're not particularly adept at rewarding points easily either. So, I think the rewarding of points is also quite limited, making a lot of it more of a manual task than it needs to be. Also, the lack of ability to sort of video call within messages isn't ideal either because it'd be really nice to have a sort of meeting feature within Circle, opposed to having to set up an event and give people specific access, which is just more of a hassle than it needs to be. So, we'd have to go off Circle and using, like, Zoom or Google Meet or something where, if that was in built within the app, that would have been much easier. On top of this, the leaderboards - why are you limited to seeing the top 10 members. You should have a more complete gameification offering showing you more in-depth details about the levelling up of community members. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I think Circle solves problems with lack of functionality by centralizing it in one place. It makes it easy to get ambassadors together, onboard them, and run an online community with personalized groups for different localities and useful event setups. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BD Brian D. Small-Business (50 or fewer emp.) 4/27/2026 "Streamlines Community Management with Some Flexibility Challenges" 3.5/5 What do you like best about Circle? I like how easy it is to create different content sections within Circle. The ability to monitor who is engaging with the content based on my settings is really helpful. It informs us which content is performing best and which type we should focus on more. Review collected by and hosted on G2.com. What do you dislike about Circle? With a recent project, we created sections for each learning module but participants had to join each space to activate the content. I'd prefer that to be automatically turned on. Also, there needs to be more flexibility in stacking content as layers upon layers in the left-hand nav. Currently you can only go 2 layers deep. Going 3 would be great. Going 4 or more would be fantastic. We built and coded ads within our communities but they're not as seamlessly integrated as I would like. Making this a built-in feature would be appreciated. If you're not familiar with these types of platforms, I imagine people would get frustrated with some of the setup process—especially when you get into deeper things like setting up AI agents. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle helps with community management, asset sharing, and community communications. It's easy to create content sections, monitor engagement, and activate community interactions. It guides us on content performance trends, enabling us to focus on what's effective. Review collected by and hosted on G2.com. 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