--- title: Circle Reviews meta\_title: 'Circle Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 516 reviews by the users' company size, role or industry to find out how Circle works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 516 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Circle Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [(129 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [(91 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [(51 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [(45 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [(43 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [(47 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [(31 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [(27 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [(24 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [(17 mentions)](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Circle ##### 1. Ease of Use Users love the **ease of use** of Circle, appreciating its intuitive navigation and quick setup for their communities. [ See 129 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162935&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Easiest to setup fast and get going" What do you like about Circle? The ease of use is amazing, with little to no upskill time ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "Circle is a fun tool to utilize!" What do you like about Circle? Sending out the broadcasts! So easy to use ##### 2. Features Users love the **responsive team and frequent updates** that enhance the functionality of Circle, enriching the experience. [ See 91 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163445&qs=pros-and-cons#reviews) See Related User Reviews ![Brandi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandi B.") BB Brandi B. Small-Business (50 or fewer emp.) 5.0/5 "Circle’s Feature-Rich, Easy Setup Made Simple" What do you like about Circle? The features and ease of use are the top reasons why we use Circle. You can literally set up your entire account in a few hours. ![Annie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie W.") AW Annie W. Mid-Market (51-1000 emp.) 4.5/5 "Solid Platform for Events and Member Discussions" What do you like about Circle? It's an intuitive platform with several features that are helpful for connecting with members. I like that it has the ability to host events as well a ##### 3. User Interaction Users appreciate the **intuitive layout** of Circle, fostering engaging community interactions and simplifying content navigation. [ See 51 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163989&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best-in-Class Community UX and a Branded App We Love" What do you like about Circle? Circle's UX for community members is simply the best. While other platforms like Kajabi may seem better for online learning, users will interact a lot ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "A community platform that grows with you" What do you like about Circle? Whatever your community, you can make your Circle community your own with many instances to customize to you, your brand, or organizations brand. With ##### 4. Easy Setup Users value the **easy setup** of Circle, appreciating how quickly they can create courses and community spaces. [ See 45 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163422&qs=pros-and-cons#reviews) See Related User Reviews AN 4.0/5 "very easy to use, great tutorial, support and constant product improvement." What do you like about Circle? It allowed me to get started faster offering access to a reliable platform to the community I am building. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Navigate, Highly Customisable, Great Webinar Experience" What do you like about Circle? Very easy to navigate, user friendly. Very customisable, so it looks and feels like our own. Webinars are easy to organise and easy for guests to use ##### 5. Customer Support Users praise the **excellent customer support** from Circle, enhancing their overall community experience significantly. [ See 43 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163085&qs=pros-and-cons#reviews) See Related User Reviews ![Nishant M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant M.") NM Nishant M. Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution Backed by Excellent Support" What do you like about Circle? Flexibility and Support provided by Circle ![Darcy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darcy R.") DR Darcy R. Small-Business (50 or fewer emp.) 5.0/5 "Solid community to help get you off the ground" What do you like about Circle? Love the team and support around getting your community stood up and supported. Easy to use platform. ### 5 Cons or Disadvantages of Circle ##### 1. Missing Features Users note several **missing features** in Circle, particularly in the website builder and association functionalities. [ See 47 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163291&qs=pros-and-cons#reviews) See Related User Reviews ![Massimiliano C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Massimiliano C.") MC Massimiliano C. Small-Business (50 or fewer emp.) 3.5/5 "Stable Platform with Regular Improvements" What do you dislike about Circle? He lacks the Italian language and is not always clear in his procedures. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 2. Expensive Users find Circle's pricing **too high** , making it challenging for smaller communities to access its features. [ See 31 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163500&qs=pros-and-cons#reviews) See Related User Reviews ![Adrian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian A.") AA Adrian A. Small-Business (50 or fewer emp.) 5.0/5 "Amazing All-in-One Tool for Engagement and Community Management" What do you dislike about Circle? Not gonna lie: it’s pricier than other alternatives, and the top-tier plans with integrations, webhooks, or IA bots are pretty inaccessible for most p ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Clean, Well-Designed Platform Packed with Functionality" What do you dislike about Circle? The cost is pretty high, especially in CAD. I wish there was a tier under Professional that would fit with small and upstart communities to help them ##### 3. Limited Customization Users express frustration with the **limited customization** options in Circle, impacting personalization and overall user experience. [ See 27 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1162893&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Great Platform with Super Design, Features for Community Owners" What do you dislike about Circle? Its Plans not allowing customisation of user profile fields at base business plan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Modern, Organized, and Built for Real Engagement" What do you dislike about Circle? While Circle is a strong platform overall, there are a few areas where it still falls short or could be improved: 1. Limited Advanced Analytics Ci ##### 4. Limited Features Users find Circle's **limited features** restrictive, lacking essential functionality for association-focused needs and effective onboarding. [ See 24 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163394&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Branding Limits Without Upgrade Make Adoption Hard" What do you dislike about Circle? Unless you have the upgraded version the app is Circle as opposed to your brand and this isn't very helpful in terms of getting people on it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy Content Sharing, But Events Need Better RSVPs and Attendance Tracking" What do you dislike about Circle? The event feature is very poor. Only recently did they start allowing guest RSVPs for events, but they still don’t let you create a personalised regis ##### 5. Bugs Users report various **bugs and glitches** in Circle's messaging and mobile app, impacting usability and engagement. [ See 17 mentions ](https://www.g2.com/products/circle-so-circle/reviews?filters%5Bsentiment_snippet%5D=1163025&qs=pros-and-cons#reviews) See Related User Reviews ![Danniela D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danniela D.") DD Danniela D. Mid-Market (51-1000 emp.) 5.0/5 "The cohesive space to host a thriving community" What do you dislike about Circle? It crashes sometimes and it has been disrupting in the last 6 weeks to have it out of service while we were doing some critical activities, like Q& ![Josh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh K.") JK Josh K. Small-Business (50 or fewer emp.) 3.5/5 "One Source of Truth and Great Customization—Still Smoothing Out Early Bugs" What do you dislike about Circle? Just that I joined at the early stages of Circle, so there were some bugs here and there, but nothing that made me want to leave the platform. ![Mandi F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandi F.") MF Mandi F. Director of Programming and Engagement Small-Business (50 or fewer emp.) 2/17/2026 "Dynamic Platform That’s Easy to Tailor, With Great Info Channels and Pinning" 4.5/5 What do you like best about Circle? I love how dynamic the platform is. We're able to tailor it to exactly what we need, like having multiple channels for dispersing information and pinning key info that our community needs to reference regularly. Review collected by and hosted on G2.com. What do you dislike about Circle? It's not as intuitive to get started. It's very powerful, but hard to get a handle on the full use of it when you're getting started. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Our community is early stage founders and we use circle as our primary comms/community engagement platform. It's great being able to share resources and opportunities regularly through the platform as well as check on progress their making through our curriculum. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AN Verified User in Non-Profit Organization Management 8/1/2026 "Amazing platform" 5/5 What do you like best about Circle? I love how easy the interface is to work with and personalize. Adding all of the groups, events, and spaces are great to work with and further build our online community. Review collected by and hosted on G2.com. What do you dislike about Circle? Some of the features that are only accessible to higher level memberships (i.e. bulk features). Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Having to find a safe and reliable community platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app NA Nathan A. Community Administrator Small-Business (50 or fewer emp.) 3/18/2026 "Strong Community Engagement, but Contract Flexibility Could Improve" 3.5/5 What do you like best about Circle? I like that it focuses on community. It has lots of features and functions but the platform helps my members participate. The participation increases their satisfaction and likelihood of continued use. Review collected by and hosted on G2.com. What do you dislike about Circle? The contracts. It would be nice if the contract started annual so circle could recoup onboarding costs, but then after the first year go to monthly. I would like the additional flexibility. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? We needed a place for our educational content and a community for discussion. Circle handles both of those things quite well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AN Verified User in Health, Wellness and Fitness 7/29/2026 "Circle is a great community platform" 5/5 What do you like best about Circle? Circle gives me the power and flexibility to create the community I truly want. Review collected by and hosted on G2.com. What do you dislike about Circle? Because it is so robust, and flexible, it can be a bit complex to use. I find the support to be very responsive and thoughtful, so I'm navigating through it okay. And my community keeps getting better. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I don't really know. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Sam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam M.") SM Sam M. Chief Brand Advisor (Team Lead)| Award-Winning Social Media Growth Firm Mid-Market (51-1000 emp.) 4/28/2026 "Secure and Convenient for Work Communication" 4.5/5 What do you like best about Circle? I like that everything is right there, making it very accessible for my work needs. The security features give me peace of mind, as I know my videos are safe and my e-course is protected from sharing. The initial setup of Circle was very easy, which was a great relief. Review collected by and hosted on G2.com. What do you dislike about Circle? I love it, but it's difficult for non-tech savvy clients. It's hard for them to get used to using a different app. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle improves communication and e-course management by centralizing everything and ensuring security, giving me peace of mind that my videos and e-courses are safe and protected from sharing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Fernanda L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernanda L.") FL Fernanda L. Customer Success Engineer Small-Business (50 or fewer emp.) 4/27/2026 "Versatile Community Portal with Room for Improvement" 3/5 What do you like best about Circle? I like the different page options that Circle offers. It's helpful to be able to grant access to different things depending on the user. We have spots for team members, others for customers, and internal matters, which makes it versatile for organizing our community portal. The initial setup of Circle was pretty easy, which I appreciated. Review collected by and hosted on G2.com. What do you dislike about Circle? I think the post formatting options are limited. I wish there were more fonts and sizing options. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? I use Circle as a community portal to post content, benefiting from different page options and customizable access that caters to team members, customers, and internal matters. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Rebecca W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca W.") RW Rebecca W. Small-Business (50 or fewer emp.) 5/7/2026 "Circle is a powerful tool that we couldn't be without when running our membership." 4.5/5 What do you like best about Circle? The control over acess and the different levels of access we can set. Easy to set up payments and subscriptions for areas. Is a good collaborative space. Review collected by and hosted on G2.com. What do you dislike about Circle? Some of the settings seem to be in unusual places and the website builder is a little frustrating and difficult to use. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? We run a membership for Virtual Assistants to provide a community and industry learning. It gives us a place to house, community discussions, learning and events all in one place without having to use multiple platforms. Giving us one simple thing for our members to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app KS Kaeli S. Business Manager Small-Business (50 or fewer emp.) 4/27/2026 "Flexible and User-Friendly, But Could Use Abandoned Cart Email Automation" 2.5/5 What do you like best about Circle? Relatively user friendly once you get used to it. It does seem fairly flexible in terms of the kinds of things you can do with it. Review collected by and hosted on G2.com. What do you dislike about Circle? No automated ability to do abandoned cart emails. Instead, I have to fashion a solution via Zapier, which isn't ideal. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? It's nice to have both a course portal and community area available in one platform. Review collected by and hosted on G2.com. Show More Response from Mariana Zatti of Circle [Editedit](https://www.g2.com/survey_responses/circle-review-12697078/official_response/edit) Hi Kaeli, Thank you so much for your review. We're glad to hear Circle has been flexible and user-friendly for your needs. Your feedback on abandoned cart email automation is genuinely appreciated. We understand that routing this through Zapier adds friction, and that's not the experience we want for you. Native automation like this is something we're actively thinking about for the future. While we don't have a specific timeline to share right now, feedback like yours directly informs how we prioritize what we build next. We're happy to have you in the Circle community, and your feedback genuinely helps us build a better product. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gina P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gina P.") GP Gina P. Event Marketing Manager Mid-Market (51-1000 emp.) 2/18/2026 "A simple, powerful platform that strengthens community" 4.5/5 What do you like best about Circle? I really appreciate how customizable it is—you can structure spaces in ways that truly fit our community’s needs. I like that Circle is easy to use—for both admins and members. The interface is clean, so you don’t need a steep learning curve to start. Review collected by and hosted on G2.com. What do you dislike about Circle? Integrating with certain third-party tools sometimes requires external automation services (such as Zapier) rather than native integrations. Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle has connected our community in a way that previous social media platforms. With Circle, everything is centralized and intentional. Our members are engaging in one dedicated space and important discussions aren't buried. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul C.") PC Paul C. Founder Small-Business (50 or fewer emp.) 10/27/2025 "Outstanding Support and Community, Just Missing Some B2B Features" 4.5/5 What do you like best about Circle? The tools offered continue to grow and meet the needs of a member-based community. The Circle team is the most amazing part! They are online and interacting with community builders and help us learn and grow. And the community builders are also an incredible source of information and inspiration. There are at least a couple dozen who respond to requests and add information that makes Circle easier to use. I migrated my community from another platform and found their set up and implementation easy to follow. The Circle Academy has resources that walk you through every aspect to get started from scratch. And when you run into bumps, their email-based customer service team is awesome. I had a few issues around my email server set up and they responded quickly and accurately. Review collected by and hosted on G2.com. What do you dislike about Circle? As they continue to develop the system, it lacks a few features that would be helpful such as: - Group billing to offer more B2B type services beyond the typical B2C - Updates to workflows, such as turning standard workflows into one-time bulk updates (rather than having to recreate them) and more triggers in the workflows to allow more nuanced types of processes - Small things like being able to reuse uploaded media in posts and courses rather than having to upload it again (adding to storage), ability to manage your bookmarks better, adding forms that go beyond standard name/email Review collected by and hosted on G2.com. What problems is Circle solving and how is that benefiting you? Circle is one place to gather the people who want to learn more about how to use AI to get things done. The ability to offer courses, have conversation spaces, and interact with each other as we learn is very helpful. The tools allow us to manage the memberships in one place that is integrated, rather than having to link and connect a variety of tools to accomplish the same results. Review collected by and hosted on G2.com. 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