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MC

Michael C.

Small-Business (50 or fewer emp.)

2/26/2026

"Streamlined Order Fulfillment with User-Friendly Interface"

4.5/5

What do you like best about Circle Commerce?

I find Circle Commerce really easy to use, which makes my tasks smoother. I also like the order processing through the handheld scanners, as it works efficiently. Review collected by and hosted on G2.com.

What do you dislike about Circle Commerce?

I find the trackability of users on the handheld scanners lacking. It doesn't show which user is making changes on some of the movements. Review collected by and hosted on G2.com.

Response from of Circle Commerce

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Michael, we appreciate your review. Circle has a new web based platform that supports mobile, and we have 2 customers running on it currently - and your system will be upgraded to use it also. We'll make sure that the level of user tracking you need will be included.

CB

Carol B.

Small-Business (50 or fewer emp.)

2/19/2026

"One-Stop Solution for Customer Service and Warehousing"

5/5

What do you like best about Circle Commerce?

I find Circle Commerce extremely responsive whenever we run into an issue, quickly correcting any problems that arise. Circle also listens to our needs and moves forward with developing the fix. Review collected by and hosted on G2.com.

What do you dislike about Circle Commerce?

They are a team organization so there are no dislikes. Review collected by and hosted on G2.com.

Response from of Circle Commerce

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Great to hear Carol, please let us know what more we can do for you.

RG

Randy G.

Information Technology Specialist

Mid-Market (51-1000 emp.)

2/17/2026

"Quick, Flexible, and User-Friendly Software That Works Efficiently"

4.5/5

What do you like best about Circle Commerce?

I love the quick response, flexibility, and willingness to think outside of the box. The software is very user-friendly and works efficiently. Review collected by and hosted on G2.com.

What do you dislike about Circle Commerce?

The only improvement I can think of is the implementation of AI into their product Review collected by and hosted on G2.com.

Response from of Circle Commerce

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Randy, you have been a great partner in coordinating your team with your Circle CoreTeam, which is what makes your process (and ours) work well! Suggestions from our customers are what help shape our future development, and we have an AI initiative in process with support from our database vendor!

DT

Dave T.

Mid-Market (51-1000 emp.)

8/8/2020

"Circle Commerce works well"

5/5

What do you like best about Circle Commerce?

The system was fit specifically to our needs in all aspects of the business, especially for our call center, so taking orders and doing customer service is very fast and efficient and lets us service our customers effectively. Review collected by and hosted on G2.com.

What do you dislike about Circle Commerce?

I don't really dislike anything - the font size on the screens could be a bit larger, but that's true of all applications for me. Review collected by and hosted on G2.com.

What problems is Circle Commerce solving and how is that benefiting you?

Our old system was slow, and in places difficult to use. Our management did a good job of identifying our needs, and the Circle staff was able to adapt the system specifically to our needs, which is great for users. The big benefit in my area is that we can service customers much more efficiently, and we get a lot of good comments from long time customers about how our service has improved. Review collected by and hosted on G2.com.