EB
Ethan B.
Systems Adminisrtator
Mid-Market (51-1000 emp.)
"Contact syncing made easy"
5/5
What do you like best about CiraSync?

The ability to get contacts where and how I need them. CiraSync offers a centralized service to manage contacts for all my users in one interface.It also offers the ability to sync contacts with only certain groups or even individual users. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

The only thing I dislike is not having the ability for MFA. In a security conscious world, I hope this feature is coming. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi Ethan: My apologies for missing your review. Thank you very much for your time and review. Much appreciated by the team on this end. Best, Sonya

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Set and forget!"
4.5/5
What do you like best about CiraSync?

CiraSync is super easy to set up and keep running. It doesn't take a ton of messing around and tweaking or configuring. It simply just works. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

The dashboard can be a little confusing sometimes for the more advanced operations around syncing public folders. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi there, Thank you for your review. Much appreciated from the team. Best, Sonya

KM
Kelley M.
Executive Assistant
Small-Business (50 or fewer emp.)
"CiraSync goes above and beyond"
5/5
What do you like best about CiraSync?

Other than their impressive technical skills, overall the best part is their personal one on one service. It has been outstanding. I feel I have gotten to know their staff very well and they go out of their way to find out answers and get the desired results achieved. I have dealt with a lot of tech support and customer service and these guys blow all others out of the water, they are 5 star plus. I am very impressed and so is the owner of our business. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

That more companies do not have the same customer focus and satisfaction level. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi Kelley: Thank you for the kind words about our customers success team. Much appreciated. I will forward the comment to them.

JC
James C.
Business Analyst
Mid-Market (51-1000 emp.)
"Easy to use and Maintain"
3.5/5
What do you like best about CiraSync?

It makes it easy to centralize the database for my user list and have it synced to everyone's outlook. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

The initial setup was a little off putting but once I got through that maintenance is very easy. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi James, Thank you for taking the time to review us. Much appreciated from this end. Best, Sonya

Ed H.
EH
Ed H.
Senior Network Administrator / IT manager
Mid-Market (51-1000 emp.)
"CiraSync is functionality that 0365 should have built in"
5/5
What do you like best about CiraSync?

We struggled for years to be able to get contacts to endusers's mobile devices. We had a person that it was literally part of their job duties to maintain CSVs for all employees and import them to the mailboxes so they would appear in their mobile contacts. And if one changed they would either need to update all the users mailboxes or communicate the change to the end users. A complete waste of time. CiraSync eliminated the need your this useless work and mad it very simple to maintain accurate and up-to-date contacts on ALL mobile devices. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

The interface and method by which you get all this really awesome functionality to work is less than intuitive. W have had it almost a year now and on the rare occasions I go back in to make adjustments it always stakes ma a while to remember how to do things in there. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi Ed: thank you so much for your time & feedback! Much appreciated. I will forward the comment re the user interface. And, love the "best thing since sliced bread" application compliment.

NG
Nicolas G.
IT Project manager
Mid-Market (51-1000 emp.)
"easy to configure and to lunch"
4.5/5
What do you like best about CiraSync?

Have the contacts of a Global Adress list on your iPhone.

Easy to configure, to maintain and quick deployement for all users of a company.

You define what you want to sync, who are the users concerned by synchronisation and CiraSync to all the job automaticaly.

Possibility to put licence automaticaly from a simple distribution list. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

Recurring price per user is too high.

Not great possibilites on filters for include or exclude people of a collection. Obliged to maintain certain list of exclusion manualy for excluding fax or rooms contacts for example.

Some inxeplicable bugs: example a new people in company giving back the mobile number of another people who is living the company. When someone call the new person the name displayed on the screen of iPhone was the name of the old person. We have been obliged to purge the old contact manualy in the Mailbox of all our users to make it disappear.

At the start we used the default all mailboxes collections which include invited users (for SharePoint sharing file sharing for example). So if you have Office 365 like us you can't use this default collection or you will be obliged to exclude periodicaly the invited users of the list. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi Nicholas: thank you so much for your time & feedback. We plan to release a new product in Q3 which will address some of the CiraSync limitations.

DB
Doran B.
Sr. Infrastructure Engineer
Mid-Market (51-1000 emp.)
"Excellent product that delivers exactly what it's supposed to."
5/5
What do you like best about CiraSync?

CiraSync is quick and easy to set up and get running. Runs as it should with little to no intervention. Does exactly what we need it to do and what we purchased it for. Best software purchase we've made in a long time. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

The only issue I have with CiraSync is that the Sync Photo and Update Cache check boxes do not persist. But I'm guessing this is by design and think that the scheduled sync is doing these functions. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi Doran: thank you so much for your time & feedback. Much appreciated.

Dillon E.
DE
Dillon E.
Computer Technician
Computer Software
Mid-Market (51-1000 emp.)
"Easy to use and seamless!"
4.5/5
What do you like best about CiraSync?

Exchange integration is super nice, I am not manually adding each new employee. Having rules for each group is nice, that way contacts are divvied up for each department. The real time sync status on the front page is beneficial to our team, we can watch it and make sure our new employees are getting contacts synced when we are troubleshooting. Cirasync does an amazing job with their dashboard, the analytics, license renewal and license number, all critical information, is all on the front page! Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

Licensing can be difficult, when users get added, sometimes they will not be licensed due to running out, it would be nice to get an alert when a user is added but not licensed. Having a contact sync happen hourly instead of daily would be nice for some of our users. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Dillon, thank you so much for your time & feedback! Much appreciated. Will forward your comment on user notification to the Dev Team. Best

JM
John M.
Systems Manager
Mid-Market (51-1000 emp.)
"Best solution out there for Synchronizing"
5/5
What do you like best about CiraSync?

Very easy to use and it just works. All of our team members around the company have updated information every day. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

Bit of a learning curve for non-standard setups but the support team is quick to respond with comprehensive help. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi John, thank you so much for your time & feedback! Much appreciated especially the "Best solution out there for Synchronizing" compliment.

Dylan G.
DG
Dylan G.
Help Desk Supervisor
Information Technology and Services
Mid-Market (51-1000 emp.)
"Worth Every Penny!"
5/5
What do you like best about CiraSync?

CiraSync has been one of the most reliable products we have invested in. We went from including a second email account on every mobile device to sync the contacts to a set it and forget it method. I couldn't imagine ever going back to what we had. Review collected by and hosted on G2.com.

What do you dislike about CiraSync?

In my experience of using CiraSync for 9 months, I have yet to experience anything I dislike. It accomplishes everything that we need to sync our contacts and calendars.. Review collected by and hosted on G2.com.

Response from Sonya Pelia of CiraSync

Hi Dylan, thank you so much for your time & feedback! The team much appreciates the compliments! We work hard to make the product seamless and powerful.