--- title: CINC Reviews meta\_title: 'CINC Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how CINC works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 204 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### CINC Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of CINC, praising its intuitive design and seamless integration into workflows. [(12 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860790&qs=pros-and-cons#reviews) Users value CINC for its **quality lead generation** , enhancing efficiency and engagement in their marketing efforts. [(9 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1859959&qs=pros-and-cons#reviews) Users value CINC's **excellent customer support** , appreciating prompt issue resolution and helpful monthly meetings for feature exploration. [(7 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863151&qs=pros-and-cons#reviews) Users value the **extensive features and updates** of CINC, enhancing their real estate business and confidence in client interactions. [(7 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863228&qs=pros-and-cons#reviews) Users value the **AI integration** in CINC for maintaining contact and enhancing lead management effortlessly. [(6 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860095&qs=pros-and-cons#reviews) Users report frequent issues with **poor lead quality** , wasting time on unqualified contacts and inaccurate information. [(5 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1861447&qs=pros-and-cons#reviews) Users report **AI inefficiencies** with inaccurate leads and robotic communication, complicating their outreach efforts. [(4 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860728&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making onboarding and effective use challenging for some team members. [(3 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1862216&qs=pros-and-cons#reviews) Users are frustrated by **missing features** in CINC, including inadequate lead quality and poor customer support. [(3 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863384&qs=pros-and-cons#reviews) Users desire a **more effective search functionality** that includes comprehensive MLS listings and enhanced filtering options. [(3 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860531&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CINC ##### 1. Ease of Use Users value the **ease of use** of CINC, praising its intuitive design and seamless integration into workflows. [ See 12 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860790&qs=pros-and-cons#reviews) See Related User Reviews ![Frankie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frankie P.") FP Frankie P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Auto-Tracking Excellence" What do you like about CINC? I use CINC as a CRM and appreciate its ease of use and auto-tracking features. It helps me communicate effectively with my database and keeps me in fr ![Jan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan R.") JR Jan R. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Powerful—CINC Made Lead Management Easy from Day One" What do you like about CINC? As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up ##### 2. Lead Generation Users value CINC for its **quality lead generation** , enhancing efficiency and engagement in their marketing efforts. [ See 9 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1859959&qs=pros-and-cons#reviews) See Related User Reviews ![Jan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan R.") JR Jan R. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Powerful—CINC Made Lead Management Easy from Day One" What do you like about CINC? As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.") MN Michelle N. 5.0/5 "Enhanced Lead Generation with Top-Notch Support" What do you like about CINC? I have been using CINC for three years, primarily for lead generation. I appreciate how effortless the setup process was, making it easy to integrate ##### 3. Customer Support Users value CINC's **excellent customer support** , appreciating prompt issue resolution and helpful monthly meetings for feature exploration. [ See 7 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863151&qs=pros-and-cons#reviews) See Related User Reviews JC Jim C. Small-Business (50 or fewer emp.) 5.0/5 "Been using Cinc for over 10 years!" What do you like about CINC? For over 10 years Cinc has been a important part of my business model. I have had leads come back 5 years later. Tracking my leads is easy. The plat ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.") MN Michelle N. 5.0/5 "Enhanced Lead Generation with Top-Notch Support" What do you like about CINC? I have been using CINC for three years, primarily for lead generation. I appreciate how effortless the setup process was, making it easy to integrate ##### 4. Features Users value the **extensive features and updates** of CINC, enhancing their real estate business and confidence in client interactions. [ See 7 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863228&qs=pros-and-cons#reviews) See Related User Reviews ![Frankie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frankie P.") FP Frankie P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Auto-Tracking Excellence" What do you like about CINC? I use CINC as a CRM and appreciate its ease of use and auto-tracking features. It helps me communicate effectively with my database and keeps me in fr ![Jan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan R.") JR Jan R. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Powerful—CINC Made Lead Management Easy from Day One" What do you like about CINC? As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up ##### 5. AI Integration Users value the **AI integration** in CINC for maintaining contact and enhancing lead management effortlessly. [ See 6 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860095&qs=pros-and-cons#reviews) See Related User Reviews JC Jim C. Small-Business (50 or fewer emp.) 5.0/5 "Been using Cinc for over 10 years!" What do you like about CINC? For over 10 years Cinc has been a important part of my business model. I have had leads come back 5 years later. Tracking my leads is easy. The plat MC Melinda C. Mid-Market (51-1000 emp.) 4.0/5 "I love the AI conversation" What do you like about CINC? I love the AI conversation feature, the dialer and hands on training and on boarding. Everyone has been very helpful. ### 5 Cons or Disadvantages of CINC ##### 1. Poor Lead Quality Users report frequent issues with **poor lead quality** , wasting time on unqualified contacts and inaccurate information. [ See 5 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1861447&qs=pros-and-cons#reviews) See Related User Reviews ![Lekeisha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lekeisha T.") LT Lekeisha T. 4.0/5 "Intuitive Features with Room for Accuracy Improvement" What do you dislike about CINC? I often get people that are submitting the wrong phone number, so the contact is not matching the phone number, or the AI text. They say they're not i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Cinc Review" What do you dislike about CINC? most of the clients donot answer or if i do get them on the phone most of them say they never contacted us, someone else used their nomber. i have not ##### 2. AI Inefficiency Users report **AI inefficiencies** with inaccurate leads and robotic communication, complicating their outreach efforts. [ See 4 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860728&qs=pros-and-cons#reviews) See Related User Reviews ![Lekeisha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lekeisha T.") LT Lekeisha T. 4.0/5 "Intuitive Features with Room for Accuracy Improvement" What do you dislike about CINC? I often get people that are submitting the wrong phone number, so the contact is not matching the phone number, or the AI text. They say they're not i ![Beriozka H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beriozka H.") BH Beriozka H. Mid-Market (51-1000 emp.) 4.5/5 "Very useful!" What do you dislike about CINC? I wish we would have a wider search of properties and maybe some AI help; other than that, it's really good! ##### 3. Learning Curve Users find the **learning curve steep** , making onboarding and effective use challenging for some team members. [ See 3 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1862216&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew F.") MF Matthew F. Small-Business (50 or fewer emp.) 5.0/5 "Cinc's technology, employees, and client community are a primary asset in my real estate business." What do you dislike about CINC? Some features are static and don't allow for comprehensive business analysis and reporting. To be clear though, this isn't their value proposition. It AR Alejandro R. Small-Business (50 or fewer emp.) 5.0/5 "CINC has many features that are easy and awesome to use." What do you dislike about CINC? It can be complicated to learn everything at the start. ##### 4. Missing Features Users are frustrated by **missing features** in CINC, including inadequate lead quality and poor customer support. [ See 3 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863384&qs=pros-and-cons#reviews) See Related User Reviews ![Beriozka H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beriozka H.") BH Beriozka H. Mid-Market (51-1000 emp.) 4.5/5 "Very useful!" What do you dislike about CINC? I wish we would have a wider search of properties and maybe some AI help; other than that, it's really good! FU Francheska U. Small-Business (50 or fewer emp.) 4.0/5 "Perfect program, like the rest of them they all require agents to apply best practices" What do you dislike about CINC? No recording program, no group text, no flyer content, no images on texting, AI performance is not strategic enough for the buyer /seller spychology , ##### 5. Search Functionality Users desire a **more effective search functionality** that includes comprehensive MLS listings and enhanced filtering options. [ See 3 mentions ](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860531&qs=pros-and-cons#reviews) See Related User Reviews ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.") MN Michelle N. 5.0/5 "Enhanced Lead Generation with Top-Notch Support" What do you dislike about CINC? I wish the search engine for properties would pull up everything that is on the MLS. It may need more filters. ![Matthew F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew F.") MF Matthew F. Small-Business (50 or fewer emp.) 5.0/5 "Cinc's technology, employees, and client community are a primary asset in my real estate business." What do you dislike about CINC? Some features are static and don't allow for comprehensive business analysis and reporting. To be clear though, this isn't their value proposition. It ![Ashley L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley L.") AL Ashley L. Real Estate Agent Small-Business (50 or fewer emp.) 5/23/2024 "Super simple and easy to navigate" 5/5 What do you like best about CINC? I love being able to keep up with my clients, tag them and see what is happening in my pipline. The phone app makes it easy to check on clients on the go! I am able to call new clients on the road and responded easily to all. No need for a bunch of random numbers in my text list. Cinic takes care of it all. Autotracks help to make sure no one is missed when the pipeline becomes busy. I highly recoomend Cinic! I use Cinic everyday in my buisness. Customer support is always there to answer questions when the needed which is not often or at all with the ease of use. Review collected by and hosted on G2.com. What do you dislike about CINC? Only dislike is when I connect with a new client on the phone app, it sometimes still sends out my "attempted contact" autotrack even though I had placed the client as "Contacted". Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? It is helping me keep my clients in order. Review collected by and hosted on G2.com. Show More Response from Jennifer O'Connell of CINC [Editedit](https://www.g2.com/survey_responses/cinc-review-9693966/official_response/edit) Hi Ashley, Thank you for sharing your positive experience with CINC! We're thrilled to hear that you find it helpful in managing your clients and pipeline, and we're so happy that the mobile app makes your day-to-day life easier. We apologize for the inconvenience with the "attempted contact" autotrack. I'll pass that feedback along to the team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lela A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lela A.") LA Lela A. Real Estate Florida Keys Waterfront, Canal and Ocean Front Specialist 305-395-0814 Small-Business (50 or fewer emp.) 5/21/2020 "Follow your heart because if you always act on logic, and logic doesn’t always lead to happiness." 5/5 What do you like best about CINC? I've been using the CINC platform since 2013 and couldn't be more satisfied with the experience. The services and training provided are top-notch, and the leads we've received are consistently high-quality—mostly high-end buyers who often turn into sellers. The day I signed up with CINC was a turning point for my business. A crucial aspect of any CRM is follow-up, and CINC excels in this area, helping to streamline and enhance our client engagement processes. I am truly grateful for the impact CINC has had on my work! Lela Ashkarian, 305-395-0814 www.SearchFloridaKeysHomes.com Review collected by and hosted on G2.com. What do you dislike about CINC? Sellers marketing that target the Florida Keys area Review collected by and hosted on G2.com. Recommendations to others considering CINC: If they don't have a system that delivers and meets their expectations, they should look into CINC because of their customer service, leads guarantee, and surround themselves with high octane positive energy professionals. Love you guys Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? Anytime that I have a question or modification on my dashboard, they have been there for me. I have been with CINC since 2012/2013. I am one of the original CINCers.. they are not an entity for me they are a family. Review collected by and hosted on G2.com. Show More Response from Jennifer O'Connell of CINC [Editedit](https://www.g2.com/survey_responses/cinc-review-4232404/official_response/edit) Hi Lela, Thank you for taking the time to leave a review and for being such a loyal CINC client! We're so glad to hear you're consistently pleased with your lead quality, training, and follow-up tools in the CRM. We're so grateful you're a part of the CINC family! 5/21/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Beriozka H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beriozka H.") BH Beriozka H. Real Estate Agent Mid-Market (51-1000 emp.) 10/30/2024 "Very useful!" 4.5/5 What do you like best about CINC? As an agent, I can say this is a great CRM! I'm glad we use it at my company :) Review collected by and hosted on G2.com. What do you dislike about CINC? I wish we would have a wider search of properties and maybe some AI help; other than that, it's really good! Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? Keeps my leads organized, the tags are super helpful too! The reminders are definitely like a little personal assistant (: Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MV Montana V. Realtor Mid-Market (51-1000 emp.) 10/23/2024 "It's user friendly, and really allows you to capture the "cream of the crop, if you will."" 5/5 What do you like best about CINC? The set up and how everything is within a couple clicks of each other. This saves a lot of time by cutting out unnecessary steps and focus energy on the important things. Review collected by and hosted on G2.com. What do you dislike about CINC? There is nothing jarring that sticks out top of mind. Im sure there might be a few things I could find when tinkering. Overall a great program. Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? It streamlines custom searches and soft touches throughout the year allowing for more time spent in other places growing my business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jessica G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica G.") JG Jessica G. Realtor Small-Business (50 or fewer emp.) 10/22/2024 "Effective CRM management" 5/5 What do you like best about CINC? The AI that helps me stay in contact even when I'm away Review collected by and hosted on G2.com. What do you dislike about CINC? Sometimes the automated text sound very robot like Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? Staying in touch and not dropping the ball on getting the right properties out to buyers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 8/21/2024 "Easy and straight forword" 5/5 What do you like best about CINC? Having Alex start to conversation to every customer is convenient. He's a great way to break the ice. It's convenient we get texted letting us know the customer is ready for a follow up or just not interested. Customer support is reliable when you need help or having an issue. Review collected by and hosted on G2.com. What do you dislike about CINC? The customers can change valid phone number or emails to invalid ones. If they didn't want to be bothering, to be shown how to unsubscribe. Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? Cinc is helping bring the customers in the real estate market to me and letting me know if they are a buyer or seller Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AR Alejandro R. Real estate agent Small-Business (50 or fewer emp.) 11/15/2024 "CINC has many features that are easy and awesome to use." 5/5 What do you like best about CINC? The tons of features you have to use, to help make your business a lot more streamlined. Review collected by and hosted on G2.com. What do you dislike about CINC? It can be complicated to learn everything at the start. Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? Getting in touch with leads and good follow up with the AI. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SU Shannon U. Buyers Agent Small-Business (50 or fewer emp.) 5/26/2024 "Easy to use" 4/5 What do you like best about CINC? Easy to stay organized and on top of tasks. I really enjoy using it for follow up reminders and keeping track of contact with clients/leads. Review collected by and hosted on G2.com. What do you dislike about CINC? I wish there was a tab for "notes" in each customers name.. even when I use ther filter I still have to scroll so far down to see all the notes I've written. I also think it would be great if there was a "gifting" or "marketing" tab to keep track of 1 year anniversary gifts, pop-bys, etc Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? Keeps me organized. Review collected by and hosted on G2.com. Show More Response from Jennifer O'Connell of CINC [Editedit](https://www.g2.com/survey_responses/cinc-review-9703960/official_response/edit) Hi Shannon, Thank you so much for taking to time to leave a review. We love to hear that CINC is making it easy to set reminders and stay on top of your daily tasks. Thank you for those suggestions. I will pass them along to our product team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Trisha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trisha R.") TR Trisha R. broker/owner Small-Business (50 or fewer emp.) 12/18/2024 "Amazing experience!" 5/5 What do you like best about CINC? All of the data and the technology platform. Review collected by and hosted on G2.com. What do you dislike about CINC? Agents need to know specific training and cues Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? I am obtaining leads Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 8/20/2024 "Easy to work with and tracks everything" 5/5 What do you like best about CINC? Follow up reminders and easy to use navigation. Costumer suppport is spot on, Implementation of AI is very great. When a person frequently logged in and it notifies you, and it integrates the AI function when the trigger phrases has been detected. You can use it anytime. Review collected by and hosted on G2.com. What do you dislike about CINC? Price but it is the best price for your money Review collected by and hosted on G2.com. What problems is CINC solving and how is that benefiting you? Follow up with the leads that are interested in buying / selling / renting / or having their property managed by us Review collected by and hosted on G2.com. 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