--- title: CINC Reviews meta\_title: 'CINC Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how CINC works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 204 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

### CINC Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of CINC, praising its intuitive design and seamless integration into workflows. [(12 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860790&qs=pros-and-cons#reviews)

Users value CINC for its **quality lead generation** , enhancing efficiency and engagement in their marketing efforts. [(9 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1859959&qs=pros-and-cons#reviews)

Users value CINC's **excellent customer support** , appreciating prompt issue resolution and helpful monthly meetings for feature exploration. [(7 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863151&qs=pros-and-cons#reviews)

Users value the **extensive features and updates** of CINC, enhancing their real estate business and confidence in client interactions. [(7 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863228&qs=pros-and-cons#reviews)

Users value the **AI integration** in CINC for maintaining contact and enhancing lead management effortlessly. [(6 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860095&qs=pros-and-cons#reviews)

Users report frequent issues with **poor lead quality** , wasting time on unqualified contacts and inaccurate information. [(5 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1861447&qs=pros-and-cons#reviews)

Users report **AI inefficiencies** with inaccurate leads and robotic communication, complicating their outreach efforts. [(4 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860728&qs=pros-and-cons#reviews)

Users find the **learning curve steep** , making onboarding and effective use challenging for some team members. [(3 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1862216&qs=pros-and-cons#reviews)

Users are frustrated by **missing features** in CINC, including inadequate lead quality and poor customer support. [(3 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863384&qs=pros-and-cons#reviews)

Users desire a **more effective search functionality** that includes comprehensive MLS listings and enhanced filtering options. [(3 mentions)](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860531&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of CINC

##### 1. Ease of Use

Users value the **ease of use** of CINC, praising its intuitive design and seamless integration into workflows.
[
See 12 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860790&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Frankie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frankie P.")
FP

Frankie P.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless CRM with Auto-Tracking Excellence"

What do you like about CINC?

I use CINC as a CRM and appreciate its ease of use and auto-tracking features. It helps me communicate effectively with my database and keeps me in fr

 ![Jan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan R.")
JR

Jan R.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Powerful—CINC Made Lead Management Easy from Day One"

What do you like about CINC?

As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up

##### 2. Lead Generation

Users value CINC for its **quality lead generation** , enhancing efficiency and engagement in their marketing efforts.
[
See 9 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1859959&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan R.")
JR

Jan R.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Powerful—CINC Made Lead Management Easy from Day One"

What do you like about CINC?

As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up

 ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.")
MN

Michelle N.

5.0/5

"Enhanced Lead Generation with Top-Notch Support"

What do you like about CINC?

I have been using CINC for three years, primarily for lead generation. I appreciate how effortless the setup process was, making it easy to integrate

##### 3. Customer Support

Users value CINC's **excellent customer support** , appreciating prompt issue resolution and helpful monthly meetings for feature exploration.
[
See 7 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863151&qs=pros-and-cons#reviews)

See Related User Reviews

JC

Jim C.

Small-Business (50 or fewer emp.)

5.0/5

"Been using Cinc for over 10 years!"

What do you like about CINC?

For over 10 years Cinc has been a important part of my business model. I have had leads come back 5 years later. Tracking my leads is easy. The plat

 ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.")
MN

Michelle N.

5.0/5

"Enhanced Lead Generation with Top-Notch Support"

What do you like about CINC?

I have been using CINC for three years, primarily for lead generation. I appreciate how effortless the setup process was, making it easy to integrate

##### 4. Features

Users value the **extensive features and updates** of CINC, enhancing their real estate business and confidence in client interactions.
[
See 7 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863228&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Frankie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frankie P.")
FP

Frankie P.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless CRM with Auto-Tracking Excellence"

What do you like about CINC?

I use CINC as a CRM and appreciate its ease of use and auto-tracking features. It helps me communicate effectively with my database and keeps me in fr

 ![Jan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan R.")
JR

Jan R.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Powerful—CINC Made Lead Management Easy from Day One"

What do you like about CINC?

As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up

##### 5. AI Integration

Users value the **AI integration** in CINC for maintaining contact and enhancing lead management effortlessly.
[
See 6 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860095&qs=pros-and-cons#reviews)

See Related User Reviews

JC

Jim C.

Small-Business (50 or fewer emp.)

5.0/5

"Been using Cinc for over 10 years!"

What do you like about CINC?

For over 10 years Cinc has been a important part of my business model. I have had leads come back 5 years later. Tracking my leads is easy. The plat

MC

Melinda C.

Mid-Market (51-1000 emp.)

4.0/5

"I love the AI conversation"

What do you like about CINC?

I love the AI conversation feature, the dialer and hands on training and on boarding. Everyone has been very helpful.

### 5 Cons or Disadvantages of CINC

##### 1. Poor Lead Quality

Users report frequent issues with **poor lead quality** , wasting time on unqualified contacts and inaccurate information.
[
See 5 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1861447&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lekeisha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lekeisha T.")
LT

Lekeisha T.

4.0/5

"Intuitive Features with Room for Accuracy Improvement"

What do you dislike about CINC?

I often get people that are submitting the wrong phone number, so the contact is not matching the phone number, or the AI text. They say they're not i

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Cinc Review"

What do you dislike about CINC?

most of the clients donot answer or if i do get them on the phone most of them say they never contacted us, someone else used their nomber. i have not

##### 2. AI Inefficiency

Users report **AI inefficiencies** with inaccurate leads and robotic communication, complicating their outreach efforts.
[
See 4 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860728&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lekeisha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lekeisha T.")
LT

Lekeisha T.

4.0/5

"Intuitive Features with Room for Accuracy Improvement"

What do you dislike about CINC?

I often get people that are submitting the wrong phone number, so the contact is not matching the phone number, or the AI text. They say they're not i

 ![Beriozka H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beriozka H.")
BH

Beriozka H.

Mid-Market (51-1000 emp.)

4.5/5

"Very useful!"

What do you dislike about CINC?

I wish we would have a wider search of properties and maybe some AI help; other than that, it's really good!

##### 3. Learning Curve

Users find the **learning curve steep** , making onboarding and effective use challenging for some team members.
[
See 3 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1862216&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matthew F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew F.")
MF

Matthew F.

Small-Business (50 or fewer emp.)

5.0/5

"Cinc's technology, employees, and client community are a primary asset in my real estate business."

What do you dislike about CINC?

Some features are static and don't allow for comprehensive business analysis and reporting. To be clear though, this isn't their value proposition. It

AR

Alejandro R.

Small-Business (50 or fewer emp.)

5.0/5

"CINC has many features that are easy and awesome to use."

What do you dislike about CINC?

It can be complicated to learn everything at the start.

##### 4. Missing Features

Users are frustrated by **missing features** in CINC, including inadequate lead quality and poor customer support.
[
See 3 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1863384&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Beriozka H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beriozka H.")
BH

Beriozka H.

Mid-Market (51-1000 emp.)

4.5/5

"Very useful!"

What do you dislike about CINC?

I wish we would have a wider search of properties and maybe some AI help; other than that, it's really good!

FU

Francheska U.

Small-Business (50 or fewer emp.)

4.0/5

"Perfect program, like the rest of them they all require agents to apply best practices"

What do you dislike about CINC?

No recording program, no group text, no flyer content, no images on texting, AI performance is not strategic enough for the buyer /seller spychology ,

##### 5. Search Functionality

Users desire a **more effective search functionality** that includes comprehensive MLS listings and enhanced filtering options.
[
See 3 mentions
](https://www.g2.com/products/cinc/reviews?filters%5Bsentiment_snippet%5D=1860531&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michelle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle N.")
MN

Michelle N.

5.0/5

"Enhanced Lead Generation with Top-Notch Support"

What do you dislike about CINC?

I wish the search engine for properties would pull up everything that is on the MLS. It may need more filters.

 ![Matthew F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew F.")
MF

Matthew F.

Small-Business (50 or fewer emp.)

5.0/5

"Cinc's technology, employees, and client community are a primary asset in my real estate business."

What do you dislike about CINC?

Some features are static and don't allow for comprehensive business analysis and reporting. To be clear though, this isn't their value proposition. It

 ![Angela W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela W.")
AW

Angela W.

Real Estate Broker at Coldwell Banker Realty

Small-Business (50 or fewer emp.)

10/22/2024

"Keeps my business profitable and consistent"

5/5

What do you like best about CINC?

In this 'it's a numbers game' business, CINC constantly gives me quality leads to engage with. I enjoy talking with potential clients from all over. I'm thankful for my Account Manager who's always available if I want to talk and for regular/routine check-ins. CINC's easy-to-use dashboard and common sense approach to leads keeps me in front of so many clients. I know the automated system means my leads are getting the info they need and this frees me up to go on more appointments. CINC has allowed me to qualify to be in the top 100 Realtors nationwide for Coldwell Banker. Review collected by and hosted on G2.com.

What do you dislike about CINC?

CINC is not an overnight success story. Building a successful business takes time and effort. I spend a lot of time on the phone calling bad numbers and talking with potential buyers who sometimes don't pan out. It can be frustrating talking with so many people to get one sale, but peristence pays off. It would be nice to have a better way to filter bad phone numbers since I waste a lot of time on that. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

CINC saves me time and that is everything. CINC's automated system means my clients are receiving emails daily about homes that fit their specific search criteria. CINC also makes my clients think and feel they are getting unique and personalized home matches. They often think it's me sending them homes which makes them feel more connected to me before we even meet in person. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Ben W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben W.")
BW

Ben W.

Team Leader

Small-Business (50 or fewer emp.)

10/22/2024

"It works if you do"

4/5

What do you like best about CINC?

CINC is honestly one of the only things I have spent money on in my real estate business that has delivered. It is not necessarily easy to use, you must learn the system, you must be consistent with your usage and you must train constantly, however, the ROI is definitely there for the right kind of team/agent. The company has an excellent training program and events that focus on learning how to use the platform effectively. Review collected by and hosted on G2.com.

What do you dislike about CINC?

If you do not intend to use it in a planned, practiced way it will be too expensive for you. Our use case is that we only use it to harvest raw Google Pay Per click leads but don't use any of the transaction features because our brokerage offers something more cohesive. The platform requires a very tech savvy agent and will take a significant amount of time to onboard your team members. Some will simply not use it. It is best to focus on the agents on your team who will like and use it than try to force everyone to do it. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

Generate online leads Review collected by and hosted on G2.com.

Show More

Response from Jennifer O'Connell of CINC

[Editedit](https://www.g2.com/survey_responses/cinc-review-8358502/official_response/edit)

Hi Ben! Thank you for taking the time to leave a review. We're glad to learn that the CINC training has been valuable to you and you're seeing it work for your business.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Alison G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison G.")
AG

Alison G.

Realtor and Team Lead

Small-Business (50 or fewer emp.)

7/29/2025

"Realtor and Team Lead of The Inspired Living Group"

5/5

What do you like best about CINC?

Cinc will tell me which contacts have been most active and when they log in after a period of not being active. Easy scheduled follow up. Account Manager has been extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Cost can be prohibitive, especially for a small team. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

Scheduled follow up, lean gen Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Steven G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven G.")
SG

Steven G.

Team Lead

Small-Business (50 or fewer emp.)

12/21/2024

"CRM and Lead gen beyond and other"

5/5

What do you like best about CINC?

All in one shop. From lead gen to AI ot CRM to the people involved. They make it as if you are part of the family, and not just another $$$$ sign to them, This is easy and seamless. I am able to intergrate other lead sources right into my platform. NICH is the best client care manager I could ever ask for. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Honestly not much. Only thing is the price, but I have learned you get what you pay for and you get it all here Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

CINC allows me to gather all my information in one spot so I do not have to use multiple platforms. This is mostly a one platform operation Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Amy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy M.")
AM

Amy M.

Qualifying Broker

Small-Business (50 or fewer emp.)

9/19/2024

"WOULD NOT recommend CINC to anyone."

0/5

What do you like best about CINC?

I dont really have anything positive to say but since I have to inorder to leave a review, I will say the only good thing was that the leadership team seemed to be concerned with our issues, yet still didnt do the right thing. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Since day one the CINC lead system has been it has been nothing short of frustrating. From the very beginning, the onboarding process was rushed, leaving our adminitrative team without any training. We were basically signed up and thrown into a system that was set up incorrectly by the CINC team, and it took a couple months to attempt to sort out the issues.

Although, our implementation manager was available for scheduled weekly check-ins, but these meetings felt pointless. Even on the implementation calls we were always told to direct our questions to customer service, only to reiterate that the setup was flawed—something CINC had already messed up from the get go.

We were promised that our month advertising dollars would secure us some what of a top placement on Google, yet months later, we’re still stuck on page 2, sometimes even page 3. The leads we receive are always clueless about why we’re calling; it’s obvious that the information collected is not accurate and or verified. Out of around 250 leads, not a single one has turned out to be valuable to date.

To make matters worse, we recently experienced a complete stop in lead generation for about a month. When we reached out for clarification and the CINC customer service discovered that our advertising had been turned off without our knowledge for weeks. It took escalating the issue to higher management before we finally got answers.

Overall, this experience has been a series of unfulfilled promises and a lack of accountability. I would not recommend the CINC lead system to anyone looking for reliable and effective lead generation. It’s been more of a headache than a help and I am extremely disappointed. We asked to buy our way out of the contract and of course the only option was to pay the remainder, which is THOUSANDS of dollars just to be thrown down the drain. We are a small business trying our best to stay afloat in the new real estate industry and hoped we had found a company that would uphold to its promises, yet in the end all they care about is getting the contract signed and getting their money, they do not care about the client or the success of the client. I would never recommend this product to anyone in the real estate industry, and honestly wish I would have read some of their reviews first. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Show More

Response from Jennifer O'Connell of CINC

[Editedit](https://www.g2.com/survey_responses/cinc-review-10280977/official_response/edit)

Hi Amy,

We apologize that your CINC experience has not met your expectations. We understand your concerns and want to assure you that we are committed to the success of our clients. Our Client Services department is the largest in the company, dedicated to meeting our clients’ needs. We also provide regular virtual and live in-person support and training to help you maximize the benefits of the CINC platform.

We appreciate you taking the time to leave a review and voicing your concerns. We would value the opportunity to address your issues before the end of your contract, aiming to provide you with the positive CINC experience that many of our clients enjoy. If you haven’t already, please reach out to your account manager or contact us at support@cincpro.com so we can work together on the next steps to achieve a positive ROI.

10/1/2024
Current UserValidated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/29/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Hmm"

4/5

What do you like best about CINC?

Most of the time you get real people when you can get someone to answer. Review collected by and hosted on G2.com.

What do you dislike about CINC?

No one answers the phone or calls you back. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

Getting leads Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Randy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy P.")
RP

Randy P.

Realtor

Small-Business (50 or fewer emp.)

10/22/2024

"CINC immediately helped out team increase production"

5/5

What do you like best about CINC?

Our team greatly benefited from all of the initial training from CINC, this helped everyone get up and running with the program quickly.

The Google advertsing has been great, we're getting many qualified leads that our agents are connecting with and turning into clients. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Having come from using another CRM for may years there are some processes that just don't work as seemlessly as we are used to but we are adjusting and the pros defineitly outweigh the cons. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

CINC is helping us generate better quality leads for our agents. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Gavin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gavin F.")
GF

Gavin F.

Realtor Associate

Mid-Market (51-1000 emp.)

6/18/2024

"Prepare for a database overflowing with nothing"

1/5

What do you like best about CINC?

The CRM is probably worth the money alone. Some really good and intuitive features thrown together in a simple easy to navigate GUI. Particularly like the ability to reverse prospect properties to individuals in the CRM. Review collected by and hosted on G2.com.

What do you dislike about CINC?

The scattergun approach to leads acquisition is poor to say the least. Many firms out there already offering the same service as CINC but with the added benefit of lead scrubbing. This reduces the amount of time as a busy agent I have to spend trying to qualify the weak Facebook and Google leads. I've spent as much time 'qualifying' CINC leads as I have my own cold calling leads. For the financial investment made in the solution, the value just isn't there. It is so much easier to hire a VA to scrub my Facebook and Google leads and only hand them over when they are ready to speak with someone. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

Honestly, I don't know that CINC is really solving any problems. While the CRM is able to pull in my Google and Facebook leads (which my old CRM couldn't) the leads require so much scrubbing as to really negate the time saving of manually inputting them direct from source. Review collected by and hosted on G2.com.

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Response from Jennifer O'Connell of CINC

[Editedit](https://www.g2.com/survey_responses/cinc-review-9803895/official_response/edit)

Hi Gavin, thank you for taking the time to leave a review. We appreciate your business and we're glad the CRM has been helpful to you! As far as leads go, I wonder if you've been introduced to our RealVerified Leads product? With this, 2 out of every 3 CINC leads are verifying their actual phone numbers via 2-factor authentication. This should save you valuable time scrubbing your leads. If you're interested in learning more, don't hesitate to reach out.

Current UserValidated ReviewerIncentivizedSource: Seller invite

FU

Francheska U.

Managing broker, owner

Small-Business (50 or fewer emp.)

10/29/2024

"Perfect program, like the rest of them they all require agents to apply best practices"

4/5

What do you like best about CINC?

all the staff is knowledgable and over exeded my expectation on quality service and customer service skills. Review collected by and hosted on G2.com.

What do you dislike about CINC?

No recording program, no group text, no flyer content, no images on texting, AI performance is not strategic enough for the buyer /seller spychology , is not an expert in customer service and the first text always ask for stop getting notifications when we are not sending bulk messages I don't like that. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

one stop for adverstising and best practices chared techniques. To run the adds. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jill B.")
JB

Jill B.

Real Estate

Small-Business (50 or fewer emp.)

7/25/2023

"Incredible Customer Service and Training"

4/5

What do you like best about CINC?

The training and education. Customer service has been very easy to work with and any questions regarding billing, system, or support have all been answered with incredible response. Review collected by and hosted on G2.com.

What do you dislike about CINC?

App on iPhone could use some updating. I don't feel as the phone app is as user friendly as I would like to work through with daily calls in hygrometer pipeline. Review collected by and hosted on G2.com.

What problems is CINC solving and how is that benefiting you?

AI with helping keep in touch with clients. And the drip campaigns are great and can edit what you would like to change with ease. Review collected by and hosted on G2.com.

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Response from Jennifer O'Connell of CINC

[Editedit](https://www.g2.com/survey_responses/cinc-review-8358596/official_response/edit)

Hi Jill! Thank you for taking the time to leave a review. We value your feedback and will pass it along to our product team as they continue to make updates to our technology. We're thrilled to hear that your customer experience has been positive!

10/22/2024
Current UserValidated ReviewerIncentivizedSource: Seller invite

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